NIMS 2011 Day2 Opening Keynote Peter Martin

7/31/2019 NIMS 2011 Day2 Opening Keynote Peter Martin

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Pragmatic approaches toEnterprise Cloud

NASCOMM Infrastructure ManagementSummit Bangalore, September 22nd 2011


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Agenda

(who are we?)

why are enterprises embracing cloud?

what is cloud for an enterprise?

picking the right cloud delivery model

pragmatic examples of implementing cloud

how and where to start the cloud transformation journey?

where will it end?


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Orange Business Servicesprovides ICT services tomultinationals throughout the world

7559 M

in turnover in 2009

more than 31,000

employees dedicated tobusiness services

3,700multinationalclients

who are we?

Part of Orange


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the network is on the critical path towards resilientand effective services

enterprises should evaluate how externally hosted

cloud services can deliver acceptable application

performance; this should be done by ensuring

appropriate network design, as well as how the

service supports application acceleration

Bjarne Munch

Gartner,

November 2010

without a robust communications layer,

the concept of cloud computing is a

nonstarter

Mike CansfieldForrester, June 2010


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secure IT Infrastructure

unifiedcommunication

&

collaboration

customercontactvertical apps

health

transport

finance

cloudcomputing

excellence incustomerexperience

cloud computing is at the heart of Orange


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7 France Telecom Group restrictedcloud readiness assessment

cloud or not cloud? that is not the question!

the real question is:

optimize your costs foster businessagility

guaranteeperformance and

security

CAPEX reduction, lower

TCO

resource sharing

TTM improvement

tailored billing model (payper use)

on-demand capacities andscalability (peaks of load)

self-provisioning / service

worldwide access(internationaldevelopment)

service delivery reactivity(mergers/acquisitions)

worldwide unified service

management end-to-end monitoring and

commitments

energy savings

improved businesscontinuity (data recovery)

how can your IT organization really benefit from the new delivery and servicemodels that are provided by cloud solutions?


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why enterprises are embracing cloud

By 2012, 20% of businesses will

own no IT assets.Gartner, Gartner Highlights Key Predictions for ITOrganizations and Users in 2010 and Beyond, January,2010

In 2011, a select group of disruptive technologies

cloud, mobile devices and apps, broadband

connectivity, social networking, and analytics willmove beyond "early adopter" status, maturing and

coalescing into a "new mainstream" platform for

growth.

I D C P r e d i c t i o n s 2 0 1 1

Enterprises seek not only to pay less for IT, but also

do more with it in order to boost IT effectiveness.

2011 Trends to Watch: Cloud Computing Technology


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and to help respond to consumerisation

2030

CIO

2035

CEO

(remainsDOG)

2023

Developer

todayConsumers


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it is the right moment to start thinking about cloud if

you will start newactivities (product

lines, incomingcountries) andhave to supportthem efficiently

you have toinvestigate new

delivery and servicemodels, sources ofoptimization and

economies

you seek ways fora better alignment

between IT andbusiness activities

you need to beproactiveregarding

business unitsincreasing

demand forflexible solutions

you plan to refreshyour ICT assets or

to consolidate

yourinfrastructures


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This is not all or nothing, now or never!Transitioning to a private cloud is gradual and

requires careful planning and assessment


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reality: private cloud in Asiabeyond DC consolidation, a true IaaS transformation

scope

01 consolidation of four data centers into one regional data centerin Singapore

02 transformation from DIY IT management to cloud IaaS servicedelivery

client benefits

operational costs reduction

state of the art DC infrastructure without having

to invest

improved and standardized

SLA in Asia

smooth transition to reduce risks

solution DC consolidation and transition professional services

a consistent service catalog

+ a pay per use pricing model

managed services for virtual

and physical servers + storage/backup services

a self-provisioning portal

adapted SLA (bronze, silver, gold)


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private applications storeunified self-service access to a catalog of applications across your enterprise

SP private cloud customer private cloudpublic cloud

access

by ORANGE

Orange Business Services

Private Applications Store

networks

a comprehensive catalog

of applications and services

a customizable portal enabling

easy access to the catalog

user self-service

anywhere, any time, any device access

a choice of service management

levels and SLAs

pay per use model

validation workflow and reporting to have control and visibility overusage and costs
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cloud computing transforms the IT delivery model;technical impacts are only one part of the challenge

a transformeddelivery model,

from ICT solution toservice provider

where do Istart?

how do I integrate with my

legacy IT?

how do I reach my

target?

what impacts on myinternal organization?

business alignment & service offerings

skills & competencies

suppliers relationship

what impacts on mytechnical existingenvironments?

infrastructures (networks, platforms, data

centers)

IT applications

virtualization

security & performance

what benefits can I truly

expect? business improvement

economies (TCO, RoI)

regulatory compliance

be greener

how to define my targetand how to measure and

control?

architecture (public, private, hybrid)

service management level

commitments and SLAs

14 IT with cloud computing


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a typical cloud customer journey

interviews/workshop

information analysis

scope definition

executive meeting

agreement to continue

cloud readiness assessment

1specific assessments

2proof of concept

3

discovering tools

technical assessment

business impact analysis

gap analysis

feasibility demonstration

critical success factors

improvement

assess design implement manage and optimize

closedesign implement manage and optimize

commercialproposal

reversibility

7architecture design

4transition

5service management

6

target ICT architecture

transition scenario

business model

SLA definition

project portfolio

transition implementation

governance dashboard

communication and training

project management

operations and support

customer care

capacity management

RFIcustomer

needs

commercialproposalaccepted

services closing

services transfer out

continuity ensuring


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the cloud readiness assessment

demand management

incident management

monitoring / reporting

capacity management

service management

security constraints

data protection

identity & access management

security policy

LAN & WAN

mobility

flow rates

protocol filtering

network map

applications inventory

applications lifecycle

applications interlink

volumes of data

critical applications map

critical business process

critical competencies

IT carbon footprint

benefits & costs

business & HR impacts

regulations & laws

commitments & SLA

hosting contracts

outsourcing contracts

contracts analysis

servers & workstations

DB, middlewares & OS

licenses

application performance

virtualization eligibility


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whats next

Apps in the cloud

IaaS

Multi-tenant

apps

Dataconsolidation

community

apps

Use of real time input(form recognition,

telemetry..)

Apps that capitalise onreal-time feedback

Any device

Any time

Any where


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Cloud for enterprises is compelling but complex

summary

Its going to happen

Its a journey

It needs a business case and it is a major transformation project

Large organisations will probably use a mixture of private and public cloudhybrid and non-cloud

The pivot is the move to a completely service-oriented IT operation

It will require changes to your organisation and processes

The starting point is a cloud readiness review and understanding the triggersfor action.

Weve only just begun


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19 In strict confidence.

Thank you.

NIMS 2011 Day2 Opening Keynote Peter Martin

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