Challenges:    Implementing a modern document  

management system

Benefits:   Mobile access to up-to-date information

   Modern user interface

   Save time when preparing and conducting 

customer meetings 

    Integrated role concept

   Access to SAP reports

Solution:    it.mobile SalesKit App

Why itelligence:    Successful collaboration implementing  

the it.wood SAP ERP industry solution

it.mobile SalesKit App – as Comfortable and Elegant as the Furniture from Niehoff

Niehoff Sitzmöbel GmbH, Warendorf, Germany

Storing our sales materials centrally eliminates the uncertainty of not knowing whether documents are up-to-date. With  

the help of SAP’s standard reports, everything our sales department needs is now always up-to-date and available on mobile devices.Bernd-Theo Niehoff, Managing Partner, Niehoff Sitzmöbel GmbH

Success Story

Implementation within2 months

Headquarters: itelligence AG Königsbreede 1 33605 Bielefeld Germany info@itelligence.de www.itelligencegroup.com 10/2015

Individual Customer Support

Niehoff Sitzmöbel offers its customers a wide array  

of dining room furniture. Whether looking for 

something modern, classic or romantic, customers 

assemble their own collection with the support of  

a sales representative. Employees invest considerable 

time into thoroughly assembling customer-specific 

documents and information to meet our high 

quality standards for customer support.

Potential for Optimizing Document Storage

The lack of a centralized document storage system 

in the past resulted in long search times, poor 

communication via e-mail and tied up resources. 

Sending documents as attachments resulted in 

different versions being stored in different locations. 

This made finding the current version of a document 

much more difficult. Accessing and using customer 

data from an SAP system while consulting with 

customers on-site requires the constant use of a 

wireless laptop. Using an SAP GUI was indispensable 

for using the SAP reports.

A Mobile and Structured Future

When Niehoff Sitzmöbel decided to use tablets and 

the it.mobile SalesKit app, its goal was to establish  

a structured document management system,  

but at the same time take full advantage of the 

opportunities provided to the sales team by mobile 

devices. These are two investments that underline 

the company’s forward-looking mentality. The 

it.mobile SalesKit app from itelligence AG, which 

had previously introduced a new ERP system at four 

company locations, provides a modern user interface 

for structuring and presenting content. The SalesKit 

app’s integrated role concept also supports structured 

content management.  This means that different 

groups of people can be assigned different content. 

A decisive factor for successfully introducing a mobile 

document management concept is the ability to 

assign responsibilities and processes for managing 

the content stored in centralized locations.

Time Saved

Introducing the it.mobile SalesKit app and its clear, 

structured processes has significantly reduced how 

much time is needed for preparing and conducting 

customer meetings today. The most current versions 

of documents are always on the tablets thanks  

to automatic synchronization. All employees are 

guaranteed to access the current version. All 

information can be complemented at any time by 

your own photos, videos, websites and channels, 

such as Twitter. The sales department can now 

access SAP reports for preparing customer  

visits much more efficiently. Niehoff Sitzmöbel  

is well-equipped for future sales activities.

Name: Niehoff Sitzmöbel GmbH

Industry: Furniture industry

Products: High-quality dining room furniture

Number of employees: 400 employees

Headquarters: Warendorf, Germany

Website: www.niehoff- sitzmoebel.de/

25 SalesKit app users