Nichole Brown972-505-0744

Career Objective: To obtain a position that will enable me to utilize my strong administrational and logistic skills, along with my educational background and my ability to work well with people.

EDUCATION:

University of PhoenixBachelor’s Degree in Business Administration, Human Resource

SKILLSAdministrative Office Experience Proficient in Several Trust SystemsTen-Key experience Real Estate ExperienceStrata Call Manager (phone system) Appraisal and BPO ExperienceMortgage and Investment Experience Excellent written/Oral communication Proficient in Microsoft Adobe XSage ACT! Financial/Investment ExperienceAccounts Payable and Receivables Payroll/ADP Payroll SystemLoss Mitigation Underwriting Experience Human Resource

Work Experience:

Haley Greer Constructions/Imprimis Group, Dallas TX Jan. 16 – Jan. 17Human Resource Administrative Assistant Responsibilities: Provided administrative support to project managers. Assisted project managers on job scheduling budgeting, purchase orders, and material ordering. Posted vendors payments by recording, checks, and credit card transactions.

Processed invoices and inputted data. Processed payroll for over a hundred employees.

Processed receivables and all monthly billings for all construction projects Coordinated, maintained, and generated Human Resources-related files, and records (personnel files, search

files). Processed HR documents such as new hire documents; checked Human Resources authorization documents;

ensured timely completion of I-9 documents. Distributed status forms for employee information such as changes to title, status, pay, department, address, in

a timely manner.

Siemens Industry/ Superior Talent Resources, Arlington TX Jan.15 – Jan. 16Administrative Assistant Responsibilities: Provided administrative support to department managers. Entered customer orders and changes per request. Kept track of event finances including check requests, invoicing, and expense reporting. Arranged corporate travel and meetings by developing itineraries and agendas; booking other transportation;

arranging lodging and meeting accommodations. Answered customer calls/emails regarding order status. Verified pricing and PO info on customer orders

Ajilon Staffing, Dallas, TX Jan 12 – Jan 2015Administrative Assistant

Responsibilities: Provided administrative support to department managers. Arranged corporate travel and meetings by developing itineraries and agendas; booking other transportation;

arranging lodging and meeting accommodations. Prepared Conference room setups for associates and meetings Assisted with negotiations for space contracts and book event space, arrange food and beverage, order supplies

and audio visual equipment, make travel arrangements, order event signs, and ensure appropriate décor for office meetings.

Served as liaison with vendors on event-related matters. Conducted research, made site visits, and found resources to help staff make decisions about event possibilities. Assisted with data entry. Kept track of event finances including check requests, invoicing, and expense reporting. Delivered mail and packages to employees Collected mail and processed on Pitney Bowes mail machine Shipped/Received laptops as needed ensuring all appropriate tracking information is entered on DLS system Resolved technical support issues for all employees.

New Beginnings Community Fellowship Dallas, TX Feb 13 – July 13Personal Administrative AssistantResponsibilities: Greeted visitors, vendors and members of the church. Created documents to assist in weekly services with PowerPoint Handled administrative duties including answering phones, distributing mail, and filing. Managed the office supplies and special orders for church and Pastor. Assisted with negotiations for space contracts and book event space, arrange food and beverage, order supplies

and audio-visual equipment, make travel arrangements, order event signs, and ensure appropriate décor for church.

Uploaded and downloaded documents using Adobe Pro X for the Pastors and members of the church. Processed expense reports monthly

Corelogic/ CitiFinancial BPO and Appraisal Services, Irving, TX Sep 10 – July 11 Team LeadResponsibilities: Uploaded PDF documents into proprietary Real Estate database program for Citibank. Provided administrative reporting and statistics to management and clients Worked with support departments on the follow up for BPO’s, appraisals, title commitments, and underwriting

information. Administered workload to a team of seven and monitored progress. Followed up with client to ensure correct documents are available in several systems. Entered accurate figures into the sourcenet system for client. Monitored timelines and escalated to my manager when necessary. Reconciled vendor statements to accounts payable and research discrepancies.

Alice Beauty Salon, Dallas, TX Sep 09 – Sep 10Receptionist/ Assistant/ Personal assistant to ownerResponsibilities: Welcomed visitors and customers by greeting and referring them to appropriate person. Presented a welcoming environment by keeping reception area neat and clean.

Ambit Energy, Interactive Call Center, Dallas, TX Jan 09 – Apr 09Online SpecialistResponsibilities: Responsible for providing administrative support for opening unit. Assisted clients with questions and issues regarding electric accounts. Assisted management with different projects regarding clients’ accounts.

Online Banking Specialist, Irving, TX June 06 – June 08Bank of America, Online Banking, Interactive Call CenterResponsibilities: Responsible for providing administrative support to several managers. Responsible for gathering data needed for reports and formatting presentations for the account-opening unit. Processed new accounts and followed-up on orders utilizing several software packages. Assisted clients with completing financial product applications (Checking, Saving, Credit Cards, CD’s, etc)

Comerica Bank, Personal Trust, Detroit MI June 92 – Dec 05Administrative AssistantResponsibilities: Scheduled and coordinated meetings, appointments, and travel arrangements for the IRA department. Answered, screened and transferred inbound phone calls. Provided primary administrative support to Trust Officers throughout Comerica Private Banking. Maintained office supplies and coordinated maintenance of office Managed the payroll process, which included gathering the required information, Trained team members on Trust programs, computer systems and IRA products. Prepared and modified documents including correspondence, reports, drafts, memos and emails. Reconciled vendor statements to accounts payable and research discrepancies. Prepared and collected documents for tax returns.