NHS Commitment to the Skills Pledge in 2009 –

the Benefits for the NHS

Dianne PanterChair Recruitment & Retention GroupWorkforce Development ManagerNorthamptonshire Local Health Community Workforce Team

Overview

• Skills Pledge Journey• Joint Investment Framework (JIF)• Action Plans• Implementation• Case Studies• Benefits to the NHS and Staff

Signing of Skills Pledge (Stage 1)

NHS Northamptonshire October 2008

Kettering General HospitalFoundation NHS Trust January 2009

Northamptonshire Healthcare Foundation NHS Trust February 2009

Northampton General HospitalNHS Trust October 2009

Skills Pledge

Stage 1 – Making the Skills Pledge

Stage 2 – Diagnostic Training Needs Analysis for Bands 1-4

Stage 3 – Action Plan identifies staff to be involved, skills and qualifications,

timescales, schedule of activity

Stage 4 – Implementation and achievement Works towards action plan milestones, identifying new actions along the way to improve and realise the potential of Bands 1-4

Joint Investment Framework(JIF)

A National agreement signed in July 2007 between:

• Skills for Health

• Learning and Skills Council

• 10 Strategic Health Authorities

Joint Investment Framework(JIF)

A financial commitment to invest £100m per

year for 3 years – 2008/9 2009/10 20010/11

To support health sector employers to meet priority skills needs, improving patient care and the delivery of services.

FOCUS ON BANDS 1 - 4

Northamptonshire NHS Workforce in Bands 1-4

5265As at August 2009

Q: Already fit to do the job, doing it well, - why bother?

JIF Funding Focus

• Skills for Life – numeracy, literacy, ESOL and basic entry level IT

• National Vocational Qualifications (NVQs)• Apprenticeships• Foundation Degrees• Dental Nurse courses leading to registration• Pharmacy Technicians• City & Guild Health trainers @ level 3• Assessors and Verifiers …………. and other relevant courses

Diagnostic (Stage 2)

TRAINING NEEDS ANALYSIS

BANDS 1-4

Requirement of the Skills Pledge and to access JIF funding.

Training Needs Analysis

ISSUES: • Never been done before for this staff group• Systems not in place• Not aligned to workforce plans

BENEFITS:• Managers are more aware of staff needs• More aligned to personal development plans• Improved systems in place• alignment to workforce plans – not perfect yet but should

improve over time

Action Plan (Stage 3)

Awareness Sessions

Managers & staff

Test the NHSTaster sessions

Information booklets,flyers & leaflets

Partnership working With education

providers

Implementation and Achievement (Stage 4)

• Education Groups for Bands 1-4. • Skills for life classes being run on site. • ITQ Courses plugging knowledge gaps. • Foundation Degrees being supported.• Apprenticeship targets set from 0 – 85 (expected

by end of March)• Access to other types of training made possible • Opportunities to progress to professional careers

Case Study (1)

• 2 days of screening for literacy, numeracy and IT • Now literacy and numeracy classes running

weekly• 31 enrolled on an ITQ course• Learners able to attend for 1 to 2 hrs a week in a

workshop setting.

Positive feedback from learners who had not been in a classroom for many years

Case Study

I felt that I wasn’t out of place and the tutor was great. Doing my literacy

level 2 has encouraged me to want to do more things. I feel that the sky’s the limit – thank you for putting on

these classes.

Learner who had not been in a learning environment for 20 years

Case Study (2)

Lindsay Cook

Senior Theatre Support Worker

•NVQ Level 3 in Peri-operative Support.

•Enabled progression to a Senior post.

•Started assessors training

•Given her confidence & increased personal self-esteem

(taken from LSC East Midlands News Issue 8 November 09)

Case Study (3)

Francine Woolf

Administrative Assistant

•Advanced Apprenticeship in Business and Admin

•Unexpected opportunity

•Learning new skills

•Widening of abilities

•Increased confidence

•Feels as if achieving something – a goal to work towards.

Benefits to the NHS and Staff

•Grow our own staff.•Improved confidence, and motivation.•Employees feel more valued & raised self-esteem.•Improved numeracy, literacy and language skills across the service.•Employees supported to gain qualifications•Investment in higher skill levels •Organisations gaining an embedded learning culture.•Increased overall performance of the organisations.•Improved delivery of service ……………. But most important of all

Benefits to the NHS and Staff

IMPROVED CARE FOR PATIENTS