NHBS Environment Bookstore at the 33rd IAMSLIC Conference, Sarasota Anneli Meeder, NHBS, Totnes,...
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Transcript of NHBS Environment Bookstore at the 33rd IAMSLIC Conference, Sarasota Anneli Meeder, NHBS, Totnes,...
NHBS Environment Bookstore at the 33rd IAMSLIC Conference, Sarasota
Anneli Meeder, NHBS, Totnes, United Kingdom
10/09/07 NHBS Environment Bookstore 2
Once a librarian…
• Library Science Degree, Germany
• Small Special Libraries 1996-2005
• Bamfield Marine Station 1998/99
• Triton Environmental Consultants 2002-05
10/09/07 NHBS Environment Bookstore 3
Bamfield Marine Station
10/09/07 NHBS Environment Bookstore 4
… always a librarian
Title Researcher / Cataloguer at NHBS Environment Bookstore since 2005
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NHBS Snapshot
• NHBS = Natural History Book Service
• Founded in 1985 by Bernard Mercer
• Based in Totnes, Devon, UK
• Current staff: 16
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NHBS Snapshot
• Titles in online catalogue: 105.000• Online shop before Amazon.com existed!• Customers worldwide:
– Libraries, Organisations, Individual Customers– Trade Distribution
• Gratis Book Scheme
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Range and Title Information
• Subject areas covered: – Natural History– Environmental Science– Conservation– Sustainable Development
• All languages, all countries, almost all types of publications in print (no journals!).
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Range and Title Information
• About 500 new titles added to the NHBS catalogue each month– Sources: publishers, authors, customers
• New books are announced in the Monthly Catalogue
• Occasional subject catalogues
• Online Catalogue at www.nhbs.com
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Delivery and Returns
• International Delivery
• Secure shipping
• Extra careful packaging
• Flexible returns policy
• Flexible shipping options to save cost and hassle, can be tailored individually
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Discounting and Invoicing
• Library accounts can receive discounts of up to 15% per title
• Library accounts: Invoicing on Account
• Multiple payment methods accepted
• Currencies: Sterling, US$, Euros
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Standing Orders & Series
• Volumes in Monographic Series are catalogued
• We accept standing orders for all monographic series in print
• Firm standing orders / notify standing orders
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Title Research
• We research the availability of any title
• Utilising our good contacts to publishers and suppliers around the world
• Many books come to our attention through customer research requests
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Customer Service
• Dedicated team with 22 years experience• Multi-lingual• Reachable by
– Email– Mail– Phone (we’ll call back)– Fax– In Person
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NHBS staff
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Invitation
• NHBS table in the hotel
• Drop by for a visit if you are in the Totnes area
• [email protected]• customer.services@nh
bs.co.uk