NexusMEDIATION 9 Product Brief 130111

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    PRODUCT BRIEF

    NexusMEDIATION 9Billing and OSS / BSS Mediation Solution

    Issued January 2013

    Issued by NEXUS TELECOM, Switzerland

    Document Z-03-00408

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    Table of Contents

    1 Executive Summary.........................................................................................3

    2 NexusMEDIATION Overview...........................................................................4

    2.1 System Concept.......................................................................................4

    2.2 Customer Benefits....................................................................................5

    3 NexusMEDIATION System Functionality......................................................7

    3.1 Core Functionality.....................................................................................7

    3.2 Collection Interfaces.................................................................................7

    3.3 Core Mediation Flow Modeling.................................................................8

    3.4 Data Management and Multi-Vendor Support.......................................10

    3.5 Distribution Interfaces.............................................................................10

    3.6 Performance, Scalability, and Reliability................................................10

    4 Operations and Maintenance........................................................................11

    4.1 Security...................................................................................................11

    4.2 Auditing Capabilities...............................................................................11

    4.3 Systems Management............................................................................12

    4.4 Monitoring...............................................................................................12

    4.5 Alarming.................................................................................................13

    4.6 Logging...................................................................................................13

    4.7 Management of Rejected CDRs / Record Repair..................................14

    4.8 Additional Functionality..........................................................................14

    5 Supported Hardware, OS, and DB Systems................................................15

    5.1 Hardware Architecture............................................................................15

    6 Supported Technologies...............................................................................16

    6.1 Supported Network Element Types.......................................................16

    6.2 Supported BSS / OSS Systems.............................................................16

    6.3 Supported Data Formats........................................................................17

    6.4 Supported Data Transfer Protocols........................................................17

    7 Nexus Telecom Fact Sheet...........................................................................19

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    Target Audience

    This document is intended for reading by Nexus Telecom customers and interested parties in theglobal communications service provider community.

    1 Executive Summary

    Convergence is reality today: with a plethora of access networks available today (like xDSL, GSM,

    GPRS, UMTS, LTE, WiMax or CDMA) all are using a core network based on IP protocol. Mediation

    Management is the central ability to cope with this increasing upstream complexity in the network

    topology i.e. by the introduction of the IP Multimedia Subsystem (IMS).

    With this promise of convergence becoming more and more reality, mediation has become the central

    hub for retrieving network usage data in the form of Chargeable Data Records (CDRs) from network

    elements for charging purposes. Further enhanced is the role of mediation due to increasing

    importance of the downstream systems (BSS/OSS systems).

    Figure 1 - Revenue Assurance Stack

    Commercial off-the-shelf (CoTS) mediation solutions need to provide the following key capabilities:

    Flexibility and rapid time-to-market for configuration changes

    Enhanced support for current and future charging requirements

    Full SOX compliance

    Highest performance and scalability with minimal hardware footprint to support current and future

    subscriber and service usage growth while keeping total cost of ownership (TCO) at a competitive

    level

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    Real-time processing capability for instantaneous KPI/KQI monitoring

    Revenue assurance and reconciliation capabilities

    Multi-technology and multi-vendor support is imperative

    Full support of open standards, protocols and formats

    2 NexusMEDIATION Overview

    2.1 System Concept

    NexusMEDIATION leverages leading operators ability - like Deutsche Telekom, T-Mobile, Telekom

    Portugal or Mobilink (Orascom) - to compete successfully in todays high-growth, convergent but

    hugely competitive communications market, to generate new revenues and to support rapid service

    integration in multi-vendor, multi-service environments.

    NexusMEDIATION collects subscriber usage data from switches, servers or any other network

    element either file-based or streaming in real-time. The system then transmits this data to the billing

    system in an appropriate format, enabling the service provider to bill its customers in a number of

    different ways.

    Figure 2 - NexusMEDIATION Product Concept

    This concept with its highly advanced processing capabilities allows sophisticated

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    Filtering

    Aggregation of intermediate tickets

    Correlation

    Validation and auto-repair of corrupted records

    Format conversions

    Enrichments

    Mappings

    File & CDR duplicate checking

    Rating and Guiding

    2.2 Customer BenefitsNexusMEDIATION helps fixed, mobile and convergent operators around the globe to achieve leading

    positions in their hugely competitive markets by enabling the transition to next-generation

    infrastructure under the imperatives of

    More agility

    Faster (time-to-market)

    Lower costs

    NexusMEDIATION mediates the broadest range of voice- and data-centric consumer, enterprise and

    carrier services for these operators.

    Lowering OPEX for new service introductions

    By successfully abstracting network complexity form the downstream systems, new service

    introductions can be achieved without changing the BSS/OSS downstream systems. With its flexible

    and modular architecture, rule-based modeling of processing logic, rapid configuration changes are

    achieved. Hence new services logic and charging requirements the core business rules are quickly

    adjusted.

    All modifications are executed via a zero-footprint, browser-based User Interface (UI) ensuring

    Rapid introduction of new/modified network elements (upstream) or BSS/OSS (downstream)

    systems

    Fail-safe modeling of mediation flows rather than error-prone configuration or even lengthy and

    expensive programming

    Flexible adding/amending of mediation flow components at any point in the flow (i.e. filtering before

    and after aggregation, validation and conversion etc.)

    Quick cloning of existing data sources (network elements and attached data formats) instead of re-

    configurations

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    Convenient search & retrieval within Lines-of-Business (LoB) elements, data formats, network

    elements and mediation flows

    Differentiated charging models to leverage revenue opportunities

    The NexusMEDIATION Rating Engine module supports a plethora of charging principles:

    Voice and data related models (e.g. event-charging, subscription-charging, volume, duration,

    MoU etc.)

    Flat fee (one-off and recurring)

    On-line and batch rating

    Quality Indicators (QoS, Trunk etc.)

    Revenue Assurance and Data Reconciliation to close critical revenue leaksThe system automatically detects revenue leakages due to systems errors, provisioning mistakes,

    corrupted data etc. and hence ensures that all available data can be utilized.

    Revenue assurance counters to detect corrupted data or orphaned intermediate tickets

    Dynamic CDR repair based on hash tables to auto-complete missing information and data items

    Complete audit trail and reports for 100% transparency of data-IN and data-OUT

    Fully configurable file and CDR duplicate management

    Fully configurable file and CDR sequence number management

    Lowering CAPEX and OPEX by providing a unified mediation hub

    The system enables a unified mediation environment enabling significant savings on current and

    future OPEX and CAPEX by

    providing a consolidated mediation environment for all existing and future mediation needs and

    hence avoiding duplication of processes and hardware as well as training staff on various

    environments

    eliminating the need for further pre-mediation solutions or other legacy systems to be maintained

    providing a clear migration path from release to release, backward compatibilities and vendor-

    templates

    offering add-on components for future technologies already today (i.e. IMS in all-IP architectures)

    Mature CoTS mediation solution with best-in-industry TCO

    NexusMEDIATION HW is highly mature, carrier-grade, and fully capable of modeling today's and

    tomorrow's multi-vendor and multi-technology environments

    Significantly shorter introduction and implementation times than tailor-made solutions

    Rich interface templates, format and protocol plug-ins to accommodate any permutation of

    upstream- and downstream systems (network elements and BSS/OSS systems)

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    Independent Software Vendor (ISV) mediation solution guarantees compatibility to a plethora of

    in particular - network equipment vendor specific implementations of standards and protocols

    Convenient, hassle-free maintenance and cost-effective usage

    Leveraging information for Customer Experience Intelligence

    A NexusMEDIATION business intelligence add-on component allows for

    effective CDR reconciliation from probe-based network monitoring solutions (e.g.

    NexusNETVIEW), test systems (e.g. NexusVERIFYER), and for roaming traffic (TAP 2/3)

    OLAP-based business intelligence and customer experience to surface gold-nuggets of data in

    order to run the business with a critical information and insight advantage

    3 NexusMEDIATION System Functionality

    3.1 Core Functionality

    NexusMEDIATION general feature highlights include:

    Parallel processing for leading scalability

    Real-time mediation

    Scheduled and on-demand mediation flow management (push/pull)

    Data Source concept

    File and xDR duplication detection

    Zero-footprint, browser-based user interface

    Advanced process control per mediation flow

    Logbook, error handling and SNMP Interface

    Standard and Ad-Hoc Reporting, Dashboards and KPI Statistics

    Profile-based user roles

    Access control and reliability

    Open and modular systems architecture

    Extensive multi-vendor capability

    Customer configurable dashboard when logging on to user interface

    3.2 Collection Interfaces

    Usage data collection is performed using the following features:

    Polling (NexusMEDIATION as initiator, pull interface)

    NE notification (push interface)

    File-based or streams (e.g. IPDR, XML etc.)

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    Data release at network element sites, supported by mediation transport interface

    Automatic raw usage data archiving after transmission (optional)

    Detection of protocol errors and automatic retries up to a preset limit to enhance collection

    resilience

    3.3 Core Mediation Flow Modeling

    NexusMEDIATION supports extensive business logic modeling capabilities. Mediation flows can easily

    be created, modified, cloned and hence effectively managed using an intuitive UI-driven approach.

    Powerful flexibility comes conventionally with the price of error-prone configuration hassle. Writing

    code is a no-go, given time-to-market requirements and cost focus in todays marketplace. Therefore

    a strictly process-orientated modeling approach in the NexusMEDIATION User Interface combines

    powerful flexibility with abstraction to hide unnecessary complexity.

    Dynamic online rule creation allows on-the-fly changes without disturbing ongoing mediation

    operations.

    Figure 3 - NexusMEDIATION Mediation Flow Modeling

    Freely definable processing steps within a mediation flow include but are not limited to

    Data format management for input and output formats of mediation core

    Collection

    File/Data Sequence Number Handling

    Conversion into internal data structure (IDS)

    Aggregation according to business rules

    Filtering, Merging and Guiding

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    Mapping

    Enrichment by looking up 3rd party data

    Verification

    Validation

    Output conversion

    File/Data Duplicate Handling

    Correlation

    Rating

    Reconciliation

    DB Loading (high performance SQL DB loading of CDR data)

    Data backup & archiving

    NexusMEDIATION supports flexible business rule configuration and deployment to conveniently

    accommodate ongoing change.

    Figure 4 - Data Enrichment configuration within a mediation flow

    Another key capability is to filter out duplicate records across multiple files or streams within specified

    time windows. A buffer window allows dynamic modifications of the active window to improve

    resilience.

    Aggregation allows the BSS/OSS systems to receive only one chargeable data record per actual

    service delivery in the network. The system provides:

    Aggregation of partial or interim records for long voice calls

    Aggregation of partial RADIUS records for calculation of session length and data volumes

    Aggregation of records for IP billing (e.g. Cisco Netflow, Huawei)

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    3.4 Data Management and Multi-Vendor Support

    NexusMEDIATION supports a rich choice of network elements as data sources, as well asdownstream systems. Format templates and plug-ins allow for quick installation and configuration of

    custom requirements.

    Figure 5 - Configuration of a new data format mapping

    3.5 Distribution Interfaces

    The usage data in the IDS is converted for distribution into the expected input format of the associated

    downstream system. Hence the upstream system complexity is abstracted away from the BSS/OSSsystem and it receives understandable information in a stable interface format and protocol.

    NexusMEDIATION maintains a rich suite of

    interface templates for 3rd party BSS/OSS downstream platforms and vendors

    standard and proprietary data format Plug-In and protocols to distribute data.

    3.6 Performance, Scalability, and Reliability

    NexusMEDIATION has been proven to effectively mediate up to several billion CDRs per day, as is

    within near-term reach of many operators offering a rich product portfolio on their respective markets.

    This scalability is achieved by the following concepts:

    In-Memory Data Base (IMDB) technology is used to greatly enhance throughput in time-critical

    processing steps like aggregation and conversion

    Code is partly written in fast-executing C programming language to leverage performance niches

    as compared to certain Java implementations

    Parallel processing allows for scaling throughput as workload is unevenly distributed over time

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    4 Operations and Maintenance

    4.1 Security

    NexusMEDIATION includes a rich set of security features to ensure compliance with customer and

    industry needs as well as current authoritative and legal regulations (e.g. SOX compliance):

    Configurable passwords and role-based user profiles

    Full audit trail on all activities and modifications

    Https for the UI and Secure-FTP for collection and distribution ensuring integrity of user interactions

    and data collection

    Database security measures to avoid system manipulation directly on the DB, bypassing the UI

    The underlying JBOSS supports safe fail-over and automatic load distribution

    4.2 Auditing Capabilities

    NexusMEDIATION allows complete transparency on all user activities. All configuration tasks are

    conveniently executed using the configuration UI.

    Figure 6 - User Activity Auditing

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    4.3 Systems Management

    NexusMEDIATION supports fully UI-driven global systems management configuration and baselinesetup:

    Global variables are easily configured in a central location to define cross-platform behavior of the

    system (e.g. retry attempts for collection, scheduling clean-up, and systems maintenance tasks)

    Central repository of all network elements, formats, protocols, mediation flows and associated

    business rules, structured in Line-of-Business containers (e.g. Fixed Line, Mobile, ISP and IPV

    quadruple play structures)

    Central management of locations, directories, IP addresses and domains is fully user profile-driven

    and password-protected

    4.4 Monitoring

    The System Monitoring is performed using the following features:

    UI-based monitoring dashboard and RAG coding for high-level overview

    Drill-Up and Drill-Down for individual process step analysis

    Host load monitoring

    Infocodes and Revenue Assurance Counters

    Figure 7 - Configurable User Logon Dashboard

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    4.5 Alarming

    NexusMEDIATION supports

    Fully configurable Alarm Aging

    Alarming integration into NMC/NOC (e.g. umbrella network management systems) via SNMP

    interface

    NexusMEDIATION supports alarm aging in order to facilitate structured alarm management rather

    than swamping the operator with alarms if thresholds are too low, or not receiving any alarms at all if

    thresholds are set too high.

    Figure 8 - Alarm Aging and Clean-Up Configuration

    4.6 LoggingLog-Book entries are kept for all

    user activity

    systems modifications

    incidence log entries

    normal and pathologic (mal-) functioning

    to ensure a complete audit trail and SOX compliance. The user with appropriate operations rights can

    configure various severity levels, healthy and pathologic transaction log entries, and acknowledge

    warnings (dead-man acknowledge).

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    The system additionally supports:

    Trace Interface

    Heartbeat functionality to avoid process starvation or deadlock during system health logging.

    All configuration activities are easily managed via the user interface.

    Figure 9 - Global Systems Configuration

    4.7 Management of Rejected CDRs / Record Repair

    Collected data from upstream systems can easily be parsed for syntactical correctness and content-

    wise completeness as part of the mediation flow. All rejected records are stored in pre-configured

    containers. A processing logic can be configured for all storages (e.g. clean-up, delete, re-process

    etc.). Corrupted records can be repaired using CDR correction rules; missing fields can partially be(auto-)completed by dynamically building up lookup tables from the incoming data stream, or by

    accessing 3rd-party systems for lookup and data validation. Any CDR lost means lost revenue.

    4.8 Additional Functionality

    NexusMEDIATION sports the following additional modules:

    User Administration: Different rights and permissions for different user roles are supported. A user

    can log onto the system as either administrator, user, or customizer. The administrator has the

    following priviledges: Network element and data format managemen; BSS/OSS management;

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    mediation flow management; scheduling; user management, auditing, as well as report and

    dashboard management.

    Figure 10 - User Administration

    Ad-hoc Data Analysis: Offers the option to search, analyze, and check CDRs in output or error

    storage

    Reporting: Integrated as standard functionality (not subject to separate licensing) to satisfy all

    standard and ad-hoc reporting needs. The system features a rich set of standard reports that can

    easily further be customized

    Dashboards: Dynamic modification and creation of dashboards by simple drag & drop

    Archiving and Backup / Restore: Full support of archiving of data records from collection to

    distribution at every processing step of the mediation flow

    5 Supported Hardware, OS, and DB Systems

    5.1 Hardware Architecture

    The NexusMEDIATION Billing Mediation Solution supports the following hardware platforms:

    OS: Oracle Solaris, HP Unix, Linux

    RDBMS: Oracle 10g / 11g

    JBOSS, Tomcat

    Sun FTAM (if applicable)

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    MS Explorer, Mozilla Firefox

    6 Supported Technologies

    6.1 Supported Network Element Types

    PSTN switches

    PSTN IN platforms

    Multiservice / Multiprotocol Switches

    Routers

    Metro Ethernet (Routing) Switches

    Optical Transport Platforms

    MSC for GSM, CDMA, TDMA networks

    Mobile Prepaid Platforms (IN)

    Voice Mail Systems

    Short Message Service Centers (SMSC)

    Multi-Media Message Centers (MMSC)

    GPRS/UMTS Charging Gateways

    GPRS Network Elements (GGSN, SGSN)

    IP Multimedia Subsystems (IMS)

    WAP Gateways

    SMS Routers and Gateways

    Location-based Services Platforms

    Terminal Management Servers (OTA)

    Session Border Controllers (SBC)

    VoIP Network Elements (Soft Switches)

    Digital TV Platforms

    Radius AAA Servers

    Signaling Monitoring Systems

    6.2 Supported BSS / OSS Systems

    Retail Billing Systems

    IC Billing Systems

    Data Warehouse Systems

    Fraud Management Systems

    Umbrella Monitoring Systems

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    Revenue Assurance Systems

    MVNO Gateways

    ERP Systems

    CRM Systems

    CEM Systems

    6.3 Supported Data Formats

    ASCII

    CSV (Comma-separated)

    Any Delimited

    XML Positional

    NRTRDE

    Binary

    Various AMA, incl. IACAMA, IACHASTA

    ASN.1 BER

    BCD (straight, swapped, reversed, and telephony)

    Blocked

    IPDR

    Positional

    Structured

    TAP 2/3

    TLV, XDR

    6.4 Supported Data Transfer Protocols

    CORBA

    DDP

    DIAMETER

    Ericsson MTP

    FTAM

    FTP

    sFTP

    FTPS

    GTP

    HTTP / HTTPS

    LDAP

    Nortel AFT

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    Nortel XFER

    RADIUS

    SCP

    SNMPv1, SNMPv2c, SNMPv3

    SOAP

    SQL

    TCP/IP

    UDP

    Additional vendor-proprietary Protocols

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    7 Nexus Telecom Fact Sheet

    Nexus Telecom founded in 1994 - is a privately held company headquartered in Switzerland.

    Regional full-service offices allow customer intimacy and flexible collaboration worldwide.

    An innovation-driven company, Nexus Telecom re-invests more than 25% of revenues into R&D.

    Product innovation is completely held in-house at the various locations and is considered a core

    competency of the company.

    NOTE: Additional information is available atwww.nexustelecom.com. Portfolio and Key References.

    Nexus Telecom operates under strict non-disclosure agreements with each and every

    customer. Reference information will be provided upon request and mutual consent on

    purpose and scope to respect and maintain integrity of mutual cooperation and collaboration

    within the industry and geographic markets on an ongoing basis.

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    http://www.nexustelecom.com/http://www.nexustelecom.com/
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    Notice

    Every effort was made to ensure that the information in this document was accurate at the time of

    printing. However, information is subject to change without notice, and NEXUS TELECOM reserves

    the right to provide an addendum to this document with information not available at the time that this

    document was created.

    Copyright

    Copyright 2013 NEXUS TELECOM. All rights reserved. No part of this document may be

    reproduced or transmitted electronically or otherwise without written permission of the publisher.

    Trademarks

    NEXUS TELECOM and its logo are trademarks of NEXUS TELECOM AG. All other trademarks and

    registered trademarks are the property of their respective owners.

    Revision History

    Version Date Author

    1.0 MAR 2011 Stefan Crome

    1.1 APR 2011 Stefan Crome

    2.0 JUN 2012 Gino Barille

    2.1 JAN 2013 Gino Barille