NexusMEDIATION 9 Product Brief 130111
Transcript of NexusMEDIATION 9 Product Brief 130111
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PRODUCT BRIEF
NexusMEDIATION 9Billing and OSS / BSS Mediation Solution
Issued January 2013
Issued by NEXUS TELECOM, Switzerland
Document Z-03-00408
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Table of Contents
1 Executive Summary.........................................................................................3
2 NexusMEDIATION Overview...........................................................................4
2.1 System Concept.......................................................................................4
2.2 Customer Benefits....................................................................................5
3 NexusMEDIATION System Functionality......................................................7
3.1 Core Functionality.....................................................................................7
3.2 Collection Interfaces.................................................................................7
3.3 Core Mediation Flow Modeling.................................................................8
3.4 Data Management and Multi-Vendor Support.......................................10
3.5 Distribution Interfaces.............................................................................10
3.6 Performance, Scalability, and Reliability................................................10
4 Operations and Maintenance........................................................................11
4.1 Security...................................................................................................11
4.2 Auditing Capabilities...............................................................................11
4.3 Systems Management............................................................................12
4.4 Monitoring...............................................................................................12
4.5 Alarming.................................................................................................13
4.6 Logging...................................................................................................13
4.7 Management of Rejected CDRs / Record Repair..................................14
4.8 Additional Functionality..........................................................................14
5 Supported Hardware, OS, and DB Systems................................................15
5.1 Hardware Architecture............................................................................15
6 Supported Technologies...............................................................................16
6.1 Supported Network Element Types.......................................................16
6.2 Supported BSS / OSS Systems.............................................................16
6.3 Supported Data Formats........................................................................17
6.4 Supported Data Transfer Protocols........................................................17
7 Nexus Telecom Fact Sheet...........................................................................19
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Target Audience
This document is intended for reading by Nexus Telecom customers and interested parties in theglobal communications service provider community.
1 Executive Summary
Convergence is reality today: with a plethora of access networks available today (like xDSL, GSM,
GPRS, UMTS, LTE, WiMax or CDMA) all are using a core network based on IP protocol. Mediation
Management is the central ability to cope with this increasing upstream complexity in the network
topology i.e. by the introduction of the IP Multimedia Subsystem (IMS).
With this promise of convergence becoming more and more reality, mediation has become the central
hub for retrieving network usage data in the form of Chargeable Data Records (CDRs) from network
elements for charging purposes. Further enhanced is the role of mediation due to increasing
importance of the downstream systems (BSS/OSS systems).
Figure 1 - Revenue Assurance Stack
Commercial off-the-shelf (CoTS) mediation solutions need to provide the following key capabilities:
Flexibility and rapid time-to-market for configuration changes
Enhanced support for current and future charging requirements
Full SOX compliance
Highest performance and scalability with minimal hardware footprint to support current and future
subscriber and service usage growth while keeping total cost of ownership (TCO) at a competitive
level
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Real-time processing capability for instantaneous KPI/KQI monitoring
Revenue assurance and reconciliation capabilities
Multi-technology and multi-vendor support is imperative
Full support of open standards, protocols and formats
2 NexusMEDIATION Overview
2.1 System Concept
NexusMEDIATION leverages leading operators ability - like Deutsche Telekom, T-Mobile, Telekom
Portugal or Mobilink (Orascom) - to compete successfully in todays high-growth, convergent but
hugely competitive communications market, to generate new revenues and to support rapid service
integration in multi-vendor, multi-service environments.
NexusMEDIATION collects subscriber usage data from switches, servers or any other network
element either file-based or streaming in real-time. The system then transmits this data to the billing
system in an appropriate format, enabling the service provider to bill its customers in a number of
different ways.
Figure 2 - NexusMEDIATION Product Concept
This concept with its highly advanced processing capabilities allows sophisticated
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Filtering
Aggregation of intermediate tickets
Correlation
Validation and auto-repair of corrupted records
Format conversions
Enrichments
Mappings
File & CDR duplicate checking
Rating and Guiding
2.2 Customer BenefitsNexusMEDIATION helps fixed, mobile and convergent operators around the globe to achieve leading
positions in their hugely competitive markets by enabling the transition to next-generation
infrastructure under the imperatives of
More agility
Faster (time-to-market)
Lower costs
NexusMEDIATION mediates the broadest range of voice- and data-centric consumer, enterprise and
carrier services for these operators.
Lowering OPEX for new service introductions
By successfully abstracting network complexity form the downstream systems, new service
introductions can be achieved without changing the BSS/OSS downstream systems. With its flexible
and modular architecture, rule-based modeling of processing logic, rapid configuration changes are
achieved. Hence new services logic and charging requirements the core business rules are quickly
adjusted.
All modifications are executed via a zero-footprint, browser-based User Interface (UI) ensuring
Rapid introduction of new/modified network elements (upstream) or BSS/OSS (downstream)
systems
Fail-safe modeling of mediation flows rather than error-prone configuration or even lengthy and
expensive programming
Flexible adding/amending of mediation flow components at any point in the flow (i.e. filtering before
and after aggregation, validation and conversion etc.)
Quick cloning of existing data sources (network elements and attached data formats) instead of re-
configurations
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Convenient search & retrieval within Lines-of-Business (LoB) elements, data formats, network
elements and mediation flows
Differentiated charging models to leverage revenue opportunities
The NexusMEDIATION Rating Engine module supports a plethora of charging principles:
Voice and data related models (e.g. event-charging, subscription-charging, volume, duration,
MoU etc.)
Flat fee (one-off and recurring)
On-line and batch rating
Quality Indicators (QoS, Trunk etc.)
Revenue Assurance and Data Reconciliation to close critical revenue leaksThe system automatically detects revenue leakages due to systems errors, provisioning mistakes,
corrupted data etc. and hence ensures that all available data can be utilized.
Revenue assurance counters to detect corrupted data or orphaned intermediate tickets
Dynamic CDR repair based on hash tables to auto-complete missing information and data items
Complete audit trail and reports for 100% transparency of data-IN and data-OUT
Fully configurable file and CDR duplicate management
Fully configurable file and CDR sequence number management
Lowering CAPEX and OPEX by providing a unified mediation hub
The system enables a unified mediation environment enabling significant savings on current and
future OPEX and CAPEX by
providing a consolidated mediation environment for all existing and future mediation needs and
hence avoiding duplication of processes and hardware as well as training staff on various
environments
eliminating the need for further pre-mediation solutions or other legacy systems to be maintained
providing a clear migration path from release to release, backward compatibilities and vendor-
templates
offering add-on components for future technologies already today (i.e. IMS in all-IP architectures)
Mature CoTS mediation solution with best-in-industry TCO
NexusMEDIATION HW is highly mature, carrier-grade, and fully capable of modeling today's and
tomorrow's multi-vendor and multi-technology environments
Significantly shorter introduction and implementation times than tailor-made solutions
Rich interface templates, format and protocol plug-ins to accommodate any permutation of
upstream- and downstream systems (network elements and BSS/OSS systems)
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Independent Software Vendor (ISV) mediation solution guarantees compatibility to a plethora of
in particular - network equipment vendor specific implementations of standards and protocols
Convenient, hassle-free maintenance and cost-effective usage
Leveraging information for Customer Experience Intelligence
A NexusMEDIATION business intelligence add-on component allows for
effective CDR reconciliation from probe-based network monitoring solutions (e.g.
NexusNETVIEW), test systems (e.g. NexusVERIFYER), and for roaming traffic (TAP 2/3)
OLAP-based business intelligence and customer experience to surface gold-nuggets of data in
order to run the business with a critical information and insight advantage
3 NexusMEDIATION System Functionality
3.1 Core Functionality
NexusMEDIATION general feature highlights include:
Parallel processing for leading scalability
Real-time mediation
Scheduled and on-demand mediation flow management (push/pull)
Data Source concept
File and xDR duplication detection
Zero-footprint, browser-based user interface
Advanced process control per mediation flow
Logbook, error handling and SNMP Interface
Standard and Ad-Hoc Reporting, Dashboards and KPI Statistics
Profile-based user roles
Access control and reliability
Open and modular systems architecture
Extensive multi-vendor capability
Customer configurable dashboard when logging on to user interface
3.2 Collection Interfaces
Usage data collection is performed using the following features:
Polling (NexusMEDIATION as initiator, pull interface)
NE notification (push interface)
File-based or streams (e.g. IPDR, XML etc.)
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Data release at network element sites, supported by mediation transport interface
Automatic raw usage data archiving after transmission (optional)
Detection of protocol errors and automatic retries up to a preset limit to enhance collection
resilience
3.3 Core Mediation Flow Modeling
NexusMEDIATION supports extensive business logic modeling capabilities. Mediation flows can easily
be created, modified, cloned and hence effectively managed using an intuitive UI-driven approach.
Powerful flexibility comes conventionally with the price of error-prone configuration hassle. Writing
code is a no-go, given time-to-market requirements and cost focus in todays marketplace. Therefore
a strictly process-orientated modeling approach in the NexusMEDIATION User Interface combines
powerful flexibility with abstraction to hide unnecessary complexity.
Dynamic online rule creation allows on-the-fly changes without disturbing ongoing mediation
operations.
Figure 3 - NexusMEDIATION Mediation Flow Modeling
Freely definable processing steps within a mediation flow include but are not limited to
Data format management for input and output formats of mediation core
Collection
File/Data Sequence Number Handling
Conversion into internal data structure (IDS)
Aggregation according to business rules
Filtering, Merging and Guiding
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Mapping
Enrichment by looking up 3rd party data
Verification
Validation
Output conversion
File/Data Duplicate Handling
Correlation
Rating
Reconciliation
DB Loading (high performance SQL DB loading of CDR data)
Data backup & archiving
NexusMEDIATION supports flexible business rule configuration and deployment to conveniently
accommodate ongoing change.
Figure 4 - Data Enrichment configuration within a mediation flow
Another key capability is to filter out duplicate records across multiple files or streams within specified
time windows. A buffer window allows dynamic modifications of the active window to improve
resilience.
Aggregation allows the BSS/OSS systems to receive only one chargeable data record per actual
service delivery in the network. The system provides:
Aggregation of partial or interim records for long voice calls
Aggregation of partial RADIUS records for calculation of session length and data volumes
Aggregation of records for IP billing (e.g. Cisco Netflow, Huawei)
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3.4 Data Management and Multi-Vendor Support
NexusMEDIATION supports a rich choice of network elements as data sources, as well asdownstream systems. Format templates and plug-ins allow for quick installation and configuration of
custom requirements.
Figure 5 - Configuration of a new data format mapping
3.5 Distribution Interfaces
The usage data in the IDS is converted for distribution into the expected input format of the associated
downstream system. Hence the upstream system complexity is abstracted away from the BSS/OSSsystem and it receives understandable information in a stable interface format and protocol.
NexusMEDIATION maintains a rich suite of
interface templates for 3rd party BSS/OSS downstream platforms and vendors
standard and proprietary data format Plug-In and protocols to distribute data.
3.6 Performance, Scalability, and Reliability
NexusMEDIATION has been proven to effectively mediate up to several billion CDRs per day, as is
within near-term reach of many operators offering a rich product portfolio on their respective markets.
This scalability is achieved by the following concepts:
In-Memory Data Base (IMDB) technology is used to greatly enhance throughput in time-critical
processing steps like aggregation and conversion
Code is partly written in fast-executing C programming language to leverage performance niches
as compared to certain Java implementations
Parallel processing allows for scaling throughput as workload is unevenly distributed over time
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4 Operations and Maintenance
4.1 Security
NexusMEDIATION includes a rich set of security features to ensure compliance with customer and
industry needs as well as current authoritative and legal regulations (e.g. SOX compliance):
Configurable passwords and role-based user profiles
Full audit trail on all activities and modifications
Https for the UI and Secure-FTP for collection and distribution ensuring integrity of user interactions
and data collection
Database security measures to avoid system manipulation directly on the DB, bypassing the UI
The underlying JBOSS supports safe fail-over and automatic load distribution
4.2 Auditing Capabilities
NexusMEDIATION allows complete transparency on all user activities. All configuration tasks are
conveniently executed using the configuration UI.
Figure 6 - User Activity Auditing
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4.3 Systems Management
NexusMEDIATION supports fully UI-driven global systems management configuration and baselinesetup:
Global variables are easily configured in a central location to define cross-platform behavior of the
system (e.g. retry attempts for collection, scheduling clean-up, and systems maintenance tasks)
Central repository of all network elements, formats, protocols, mediation flows and associated
business rules, structured in Line-of-Business containers (e.g. Fixed Line, Mobile, ISP and IPV
quadruple play structures)
Central management of locations, directories, IP addresses and domains is fully user profile-driven
and password-protected
4.4 Monitoring
The System Monitoring is performed using the following features:
UI-based monitoring dashboard and RAG coding for high-level overview
Drill-Up and Drill-Down for individual process step analysis
Host load monitoring
Infocodes and Revenue Assurance Counters
Figure 7 - Configurable User Logon Dashboard
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4.5 Alarming
NexusMEDIATION supports
Fully configurable Alarm Aging
Alarming integration into NMC/NOC (e.g. umbrella network management systems) via SNMP
interface
NexusMEDIATION supports alarm aging in order to facilitate structured alarm management rather
than swamping the operator with alarms if thresholds are too low, or not receiving any alarms at all if
thresholds are set too high.
Figure 8 - Alarm Aging and Clean-Up Configuration
4.6 LoggingLog-Book entries are kept for all
user activity
systems modifications
incidence log entries
normal and pathologic (mal-) functioning
to ensure a complete audit trail and SOX compliance. The user with appropriate operations rights can
configure various severity levels, healthy and pathologic transaction log entries, and acknowledge
warnings (dead-man acknowledge).
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The system additionally supports:
Trace Interface
Heartbeat functionality to avoid process starvation or deadlock during system health logging.
All configuration activities are easily managed via the user interface.
Figure 9 - Global Systems Configuration
4.7 Management of Rejected CDRs / Record Repair
Collected data from upstream systems can easily be parsed for syntactical correctness and content-
wise completeness as part of the mediation flow. All rejected records are stored in pre-configured
containers. A processing logic can be configured for all storages (e.g. clean-up, delete, re-process
etc.). Corrupted records can be repaired using CDR correction rules; missing fields can partially be(auto-)completed by dynamically building up lookup tables from the incoming data stream, or by
accessing 3rd-party systems for lookup and data validation. Any CDR lost means lost revenue.
4.8 Additional Functionality
NexusMEDIATION sports the following additional modules:
User Administration: Different rights and permissions for different user roles are supported. A user
can log onto the system as either administrator, user, or customizer. The administrator has the
following priviledges: Network element and data format managemen; BSS/OSS management;
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mediation flow management; scheduling; user management, auditing, as well as report and
dashboard management.
Figure 10 - User Administration
Ad-hoc Data Analysis: Offers the option to search, analyze, and check CDRs in output or error
storage
Reporting: Integrated as standard functionality (not subject to separate licensing) to satisfy all
standard and ad-hoc reporting needs. The system features a rich set of standard reports that can
easily further be customized
Dashboards: Dynamic modification and creation of dashboards by simple drag & drop
Archiving and Backup / Restore: Full support of archiving of data records from collection to
distribution at every processing step of the mediation flow
5 Supported Hardware, OS, and DB Systems
5.1 Hardware Architecture
The NexusMEDIATION Billing Mediation Solution supports the following hardware platforms:
OS: Oracle Solaris, HP Unix, Linux
RDBMS: Oracle 10g / 11g
JBOSS, Tomcat
Sun FTAM (if applicable)
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MS Explorer, Mozilla Firefox
6 Supported Technologies
6.1 Supported Network Element Types
PSTN switches
PSTN IN platforms
Multiservice / Multiprotocol Switches
Routers
Metro Ethernet (Routing) Switches
Optical Transport Platforms
MSC for GSM, CDMA, TDMA networks
Mobile Prepaid Platforms (IN)
Voice Mail Systems
Short Message Service Centers (SMSC)
Multi-Media Message Centers (MMSC)
GPRS/UMTS Charging Gateways
GPRS Network Elements (GGSN, SGSN)
IP Multimedia Subsystems (IMS)
WAP Gateways
SMS Routers and Gateways
Location-based Services Platforms
Terminal Management Servers (OTA)
Session Border Controllers (SBC)
VoIP Network Elements (Soft Switches)
Digital TV Platforms
Radius AAA Servers
Signaling Monitoring Systems
6.2 Supported BSS / OSS Systems
Retail Billing Systems
IC Billing Systems
Data Warehouse Systems
Fraud Management Systems
Umbrella Monitoring Systems
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Revenue Assurance Systems
MVNO Gateways
ERP Systems
CRM Systems
CEM Systems
6.3 Supported Data Formats
ASCII
CSV (Comma-separated)
Any Delimited
XML Positional
NRTRDE
Binary
Various AMA, incl. IACAMA, IACHASTA
ASN.1 BER
BCD (straight, swapped, reversed, and telephony)
Blocked
IPDR
Positional
Structured
TAP 2/3
TLV, XDR
6.4 Supported Data Transfer Protocols
CORBA
DDP
DIAMETER
Ericsson MTP
FTAM
FTP
sFTP
FTPS
GTP
HTTP / HTTPS
LDAP
Nortel AFT
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Nortel XFER
RADIUS
SCP
SNMPv1, SNMPv2c, SNMPv3
SOAP
SQL
TCP/IP
UDP
Additional vendor-proprietary Protocols
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7 Nexus Telecom Fact Sheet
Nexus Telecom founded in 1994 - is a privately held company headquartered in Switzerland.
Regional full-service offices allow customer intimacy and flexible collaboration worldwide.
An innovation-driven company, Nexus Telecom re-invests more than 25% of revenues into R&D.
Product innovation is completely held in-house at the various locations and is considered a core
competency of the company.
NOTE: Additional information is available atwww.nexustelecom.com. Portfolio and Key References.
Nexus Telecom operates under strict non-disclosure agreements with each and every
customer. Reference information will be provided upon request and mutual consent on
purpose and scope to respect and maintain integrity of mutual cooperation and collaboration
within the industry and geographic markets on an ongoing basis.
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Notice
Every effort was made to ensure that the information in this document was accurate at the time of
printing. However, information is subject to change without notice, and NEXUS TELECOM reserves
the right to provide an addendum to this document with information not available at the time that this
document was created.
Copyright
Copyright 2013 NEXUS TELECOM. All rights reserved. No part of this document may be
reproduced or transmitted electronically or otherwise without written permission of the publisher.
Trademarks
NEXUS TELECOM and its logo are trademarks of NEXUS TELECOM AG. All other trademarks and
registered trademarks are the property of their respective owners.
Revision History
Version Date Author
1.0 MAR 2011 Stefan Crome
1.1 APR 2011 Stefan Crome
2.0 JUN 2012 Gino Barille
2.1 JAN 2013 Gino Barille