Workplace

and Organisation Design

Jon Ingham @joningham

Interlinked disciplines

@joningham

Human Resources

Organisation Design and Development

Workplace Design

Social and Digital Technology

Internal Communication

Leadership Development

Learning and Development

Pic credit: Climacus https://upload.wikimedia.org/wikipedia/commons/7/7d/Cumulonimbus_calvus_cloud_in_2009.jpg

Links to people & cultural outcomes

Activities Outcomes Business Impacts

Innovated HR

Organization design

Workplace design

Org development

Social leadership

Digital technologies

Analytics

Human capital

Organization capital

Social capital

@joningham

Human outcomes: Employee experience and engagement

@joningham

Source: https://medium.com/jacob-morgan/the-employee-experience-equation-2deb12f42408

Organisational outcomes: Opportunity to participate

@joninghamSource: https://hbr.org/2016/05/7-factors-of-great-office-design

Social outcomes: Propensity to collaborate

@joningham

Interaction between

workplace neighbours

account for 40-60% of their

communications.

- Waber and Magnolia

Source: https://hbr.org/2014/10/workspaces-that-move-people

McKinsey 7/8/9S

@joningham

SHARED VALUES

STRUCTURE

SYSTEMS STRATEGY

STYLE

STAFF

SKILLS

SOCIAL RELATIONS

SPACE

Organisational Prioritisation Model

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Work styles

Work spaces

Work places

Communities Networks Hierarchical Functions

Horizontal Teams

Relationships People Infrastructure Work

© Strategic Dynamics, 2016

Task focus,Extrinsic motivation

Human focus,Intrinsic motivation

Internal orientation, Exploitation of existing resources

Externalorientation, Exploration of new opportunities

Orientation Motivation Matrix

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Networks

Communities Hierarchical Functions

Horizontal Teams

© Strategic Dynamics, 2016

Workplace design needs by group

@joningham

Horizontal teams:•  Project rooms•  Break-out spaces and

meeting rooms•  Team tables•  Team walls.

Networks:•  Spaces for creativity and

cooperative working•  Opportunities for informal

conversation•  Plentiful white boards

Functions:•  Team spaces (not

necessarily desks)•  Access to quiet and small

group areas•  Informal spaces.

Communities:•  Huddle areas•  Relaxed, comfortable

meeting spaces•  Supporting personal

choice in locations

@joningham

Benefits

•  Human capital – people engaged by being able to do their work easily

•  Organisation capital – workplace supporting and aligned with other organisational elements

•  Social capital – relationships aligned with groups that people need to work within

Pic credit: 089photoshootings https://pixabay.com/photo-1979261/

jon@joningham.com

linkedin.com/in/joningham

twitter.com/joningham

07904 185134

www.organization.social

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