NEXT GENERATION collaboration · Age Numbers GenERATION Z < 19 50+ million Millennials 20-36 76...
Transcript of NEXT GENERATION collaboration · Age Numbers GenERATION Z < 19 50+ million Millennials 20-36 76...
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by Ryan [email protected]
www.ryan-jenkins.com/willisre
NEXT GENERATION
collaborationKeys to Engaging a Multi-Generational Workforce
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to engage Millennials
today’s agendaBuckle up and buckle down
recapwho are theyMillennials 3 elements Q&A and
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Age Numbers
GenERATION Z < 19 50+ millionMillennials 20-36 76 million
Generation X 37-52 51 millionbaby Boomers 53-71 75 million
Builders 72-89 56 million*G.I. Generation 90+ 60 million*
THE Generations
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WHY GENERATIONS MATTER
52%of workers say they’re least likely to get along with someone from another generation.
so much is at stake
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27%
33%38%
Millennials Gen X Boomers Builders Gen Z
2017 workplace5 generations representin’
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25%
75%
Millennials & Gen Z Other Generations
2025 workplaceOh the places they’ll go
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millennialswho & why
of Millennials are disengaged at work, the most of any generation.
largest generation digitally dependent
71%
of Millennials expect to leave their organization by the end of 2020.
66%
trillion annually is the estimated
spending power of U.S. Millennials
by 2020.$1.4
70%
20-36 yrs old
most educated
of Millennials might ‘reject’
traditional business to work
independently.
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Millennials are a criticalmass of change agents
technology
millennials
internet
exponentialtimes
why Is today different?a bigger story
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technology
millennials
internet
exponentialtimes
millennials have…elevated expectations
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to engage Millennials
today’s agendaBuckle up and buckle down
recapwho are theyMillennials 3 elements Q&A and
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builders boomers gen X millennials
formal, respectful
formal, directinformal, flexible
informal, authentic
phone & Email email & Textemail, Text &
text, instagram, Group Me, Snapchat,
Slack, etc.
Need background info & details
Keep professional
Need options & zero meetings
Want brevity, real time & quick responses
sum
mar
yvi
ewat
titu
de
#1 communicationkeys for engaging Millennials
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the communication dividejust 1 example
99+
what’s up?
ok…what’s up?
just left u a vm
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#1 communicationstrategy
to deferprefer
Adjusting your communications is the new norm.
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#2 Feedback
50% is how much more often Millennials want feedback over other employees.
42%of Millennials want feedback every week, twice the percentage of every other generation.
keys for engaging Millennials
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self reviewsconsider
#2 feedbackstrategy
#1 - Millennials are more critical#2 - Ownership is taken#3 - Managers turn into coaches
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#3 development
#1reason Millennials leave organizations is lack of career opportunity.
71%of Millennials likely to leave a company within 2 years believe their leadership skills are not being fully developed.
keys for engaging Millennials
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#3 developmentstrategy
reverse mentoring(creates opportunities for Millennials to develop communication skills)
implement
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#3 developmentbonus strategy
career pathsOffer Options
define
/ Provide Hints / Deliver Training / Highlight ProgressGamify the Career Path:
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to engage Millennials
today’s agendaBuckle up and buckle down
recapwho are theyMillennials 3 elements Q&A and
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STAY CONNECTEDand much more
Bonus Materialwww.ryan-JENKINS.com/willisre(get today’s slides, free resources & more)
Presentation surveywww.ryan-jenkins.com/survey
Freechapter!How to Use Reverse Mentoring to
Retain and Engage Millennials
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ignorance
5
4
32
1Denial
responsibility
resolve
Progress
5 phases of changestay overwhelmed
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Thank youy’all rock!
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references
The logos used in this presentation are the property of the respective third parties.
disclaimer
Ford, Trend Report 2015: http://www.at.ford.com/SiteCollectionImages/2014_NA/Dec/Ford-2015-TrendReportBook.pdf
Boston College Center for Work & Family, Creating Tomorrow’s Leaders: the Expanding Roles of Millennials in the Workplace, Lauren Stiller Rikleen, 2011, http://www.bc.edu/content/dam/files/centers/cwf/pdf/BCCWF%20EBS-Millennials%20FINAL.pdf
Boston College Center for Work & Family, Millennial Careers: http://www.bc.edu/content/dam/files/centers/cwf/pdf/BCCWF%20Millennial%20Careers%20FINAL%20for%20web.pdf
UpWork, Millennial Majority Workforce Study: http://www.elance-odesk.com/millennial-majority-workforce-infographic
Jason Ryan Dorsey, Y-Size Your Business: How Gen Y Employees Can Save You Money and Grow Your Business (Wiley, 2009)
Jeff Fromm & Christie Garton, Marketing To Millennials: Reach the Largest and Most Influential Generation of Consumers Ever (New York: Barkley Inc, 2013)
Barkley, The Boston Consulting Group (BCG), and Service Management Group (SMG), 2011-2013
Deloitte: The 2014 Millennial Survey - https://www.deloitte.com/millennialsurvey
27 Stunning Millennial Stats About Our Future Employees, Leaders, Consumers, & Parents http://ryan-jenkins.com/2014/10/27/27-stunning-millennial-stats-about-our-future-employees-leaders-consumers-and-parents/
Forbes, 2014: Enough With The Free Food Already, Millennials Want Opportunity and Fair Pay:http://www.forbes.com/sites/datafreaks/2014/09/11/enough-with-the-free-food-already-millennials-want-opportunity-and-fair-pay/
22 Shocking Stats About Millennials To Help You Chart Tomorrow’s Changehttp://ryan-jenkins.com/2013/09/16/22-shocking-stats-about-millennials-to-help-you-chart-tomorrows-change/
YPulse: Youth Marketing and Millennial Marketing: https://www.ypulse.com/Harvard Business Review: https://hbr.org/2015/02/millennials-want-to-be-coached-at-workCenter for Generational Kinetics: http://genhq.com/wp-content/uploads/2015/06/Unlocking-Millennial-Talent-c-2015-The-Center-for-Generational-Kinetics.pdfPricewaterhouseCoopers: http://www.pwc.com/gx/en/issues/talent/future-of-work/millennials-survey.htmlEventbrite, Millennial Research: http://eventbrite-s3.s3.amazonaws.com/marketing/Millennials_Research/Gen_PR_Final.pdfDeloitte:,The 2015 Millennial Survey: http://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/gx-wef-2015-millennial-survey-executivesummary.pdfAV Network: http://www.avnetwork.com/av-technology/0002/report-gen-y-executives-prefer-video/91604
Deloitte: The 2016 Millennial Survey: http://www2.deloitte.com/global/en/pages/about-deloitte/articles/gx-millennials-one-foot-out-the-door.html