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![Page 1: News Mpark 3/2009](https://reader034.fdocuments.us/reader034/viewer/2022052302/568c35af1a28ab0235953568/html5/thumbnails/1.jpg)
| SEPTEMBER – DECEMBER 2009 | Volume 3/2009 |
The Official Newsletter Of The Metro Parking GroupK
DN
: PQ
/PP
15
05
(12
63
3)
Malaysia . Singapore . Brunei . Philippines . Indonesia . Hong Kong . India
Singapore Excellence Service Award 2009
Malaysia Power Brand Award 2009
Branches News and Activities
Events and Happenings
Branches News and Activities
Sports Club’s News
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Volume 3/2009 | PAGE 2
Believe in yourself, and the rest will fall into place. Have faith in your ownabilities, work hard, and there is nothing you cannot accomplish.-Brad Henry
From The Editor
Table of Contents
Editorial TeamAdvisorHalmi Jasmin
EditorIzani Izudin
Assistant EditorMohamad Fauzi Saad
Layout DesignMohamad Fauzi Saad
Production CommitteeZamri AdamAhmad Fiaza Abd ShukorSyed NasirRaymond Chew
Branch Contibutors
SINGAPORELinda Wong
PHILIPPINESNanette Gasper
BRUNEISiti Rosaliah Abdullah
INDONESIANadia MartakYuli Damayanti
HONG KONGMohd Mizan Ibrahim
INDIAShasi Kumar Tirnatho
JOHOR BAHRURafidah Sumadi
KUANTANKamarul Mohd Noor
“Sayonara 2009” and “Welcome 2010”
We wish Metro Parking Group a Happy New Year and may
2010 promise us a better and prosperous year. We’re sure that
the management and the team will continue extending their extra
hard work and sacrifice toward the success of Metro Parking
with a mission to be the leader in Parking Management
Industry.
In this edition, we served readers with information related to
activities organized by Metro Parking Group plus recent award
and recognition achievements.
Hope all readers enjoy your reading and on behalf of Metro
Parking Group, we hope by sharing this valuable information,
we can build a great and strong relationship within the Group.
Izani
2 From The Editor3 Note From The Group Managing Director4 Cover Story – Excellence Services Award Singapore5 Malaysia Power Brand Award6 Metro Parking Malaysia7 Smart Parking8 Events and Happenings9 Events and Happenings10 Metro Parking Philippines11 Metro Parking Singapore12 Sport Club News13 Safety & Health and QCC News14 Fun and Games15 New Staffs, Transfers, Promotions, Marriages and Condolences
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QuotesThe magic formula that successful businesses have discovered is to treat customers like guests and employees like people.- Thomas J Peters
Volume 3/2009 | PAGE 3
My Dear Colleagues,
Happy New Year ! I hope all of you had a fantasticexperience and achievement in 2009 and I am sure2010 will provide more excitement in our parkingindustry.
For the last few years, we have faced numerouschallenges with the volatility of world economicdirection that have affected our business. Neverthelesswith strong branding, customer oriented services anddedication among Metro Parking staff, we were able toovercome the challenges and continue expanding ourbusinesses. As in other businesses, it is important thatwe continue securing profitable contracts, improve ourprofit margin and finally deliver the quality service thatwe promise to our customers.
I must congratulate all of you for your willingness to improve your skills to keep upwith the company 's growth and change in business environment. As a result we havebeen recognised by receiving several awards namely “Super Excellent Brand”,“Excellence Service Quality”, “Star Company”, “Power Brand” and “The ExcellentService award”.
Metro Parking has served more than 18 years and has created more than 1000 jobswithin a group. We plan to create more job opportunities and develop excellent careerpaths to all of you. It is everybody's responsibility to promote Metro Parking to ourfamily and friends because one day they will be our customers. Hope to see moreMetro Parking logos when we drive !
Halmi
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Volume 3/2009 | PAGE 4
EXSAAWARD 2009
Metro Parking Singapore
award and recognition
“Obstacles don't have to stop you. If you run into awall, don‘t turn around and give up. Figure out howto climb it, go through it, or work around it”.- Michael Jordan
Service Excellence Award (EXSA) 2009
The following 8 staff had attended the EXSA Award
ceremony and received the awards on stage .
Star Award
Ms Saleha Bt Mohamed
Gold Award
Ms Mariaemail D/O Anthiraya (Mary)
Ms Muthusamy Silvum (Chelly)
Silver Award
Ms K L Sakeena
Ms Noorwidawati Binte Mohamed Ali
Ms P P Christina
Ms Marpu’ah Binte Siniwi (Lily)
Ms Azlin Bte Slamat
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Volume 3/2009 | PAGE 5
award and recognition
Malaysia Power Brand Award Metro Parking (M) Sdn Bhd received another prestigious Award during The Asia Pacific International BrandsSummit Malaysia Gala Dinner 2009 which is was the Malaysia Power Brand 2009 by Asia Entrepreneur AllianceWorldwide.
Our Group Managing Director, En Halmi Jasmin received the Award on behalf of Metro Parking (M) Sdn Bhd.
The Award giving ceremony and gala dinner was held on 5th October 2009 at the Grand Ballroom, PutrajayaMarriot Hotel, IOI Resort City, Putrajaya. The Malaysian Deputy Finance Minister, YB Dato' Wira Chor Chee Heungwas invited as the Guest of Honor to give away the Award during the event.
"If you focus on results, you will never change. Ifyou focus on change, you will get results."Jack Dixon
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Volume 3/2009 | PAGE 6
branches news and activities
CLEAN & CARE PUCHONG STORE and PUSAT BANDAR
DAMANSARA STORE
It was held on 21/11/2009 at Puchong Store and 7/12/2009
at Pusat Bandar Damansara Store. Started from 9.30 am
until 7.00 pm.
A total of nearly 15 people were present to give their
commitment as the focus this time was toclear up all the
rubbish and unused items.
"Keep your mind on the things you want and off the things you don't want.“Hannah Whitall Smith
1 September 2009Lot 5875, Kuantan
7th October 2009Jalan Yap Tai Chi
New Car Park Contract
CATUR BISTARI SHOOTING
Recording TV program CATUR Bistari carried out startingDecember 5, 2009 to December 11, 2009at the National Film Studio, Petaling Jaya. 35 staffs involved in theevents. The first episode for TV CATUR Bistari began its airing onJanuary 10, 2010 (Sunday), at 2.00 pm on TV1.
malaysia
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Volume 3/2009 | PAGE 7
branches news and activities
Majlis Pedoman
On 1 October 2009, Smart Parking organised its first Staff
Meeting (Pedoman) at its Head office. Almost all staff
except one technician from Penang and one technician
from JB attended the meeting.
Mr. Ismail Mohd Yassin, the newly appointed General
Manager who was officially seconded from Metro Parking
delivered his presentation on company’s business plan
and direction to the staff. During the event, KPI for each
key staff has also been distributed as benchmark to
assess staff performance.
The event will be held annually in conjunction with the
Group Pedoman meeting which will normally be held at
the beginning of every year..
smart parking
Official opening of Eastin
Hotel, PenangThe Hotel was officially opened to guest on 12 November 2009.
Prior to the official opening day, CP Group had organized dinner
on 7 November 2009 at the Ballroom in appreciation to all the
contractors and vendors that has made the opening of the hotel
possible.
Smart Parking were also invited and was represented by General
Manager, Mr. Ismail Mohd Yassin and also Head of Project, Mr.
Muruganambalan. We are proud that the management of Eastin
Hotel has chosen to install Skidata equipment for the Hotel’s car
park. We have installed systems for 1 in and 1 out with 2 Auto
Pay machines for the hotel.
We hope we could build further relationship with CP Group for
their next projects.
Visit to Skidata AG
Headquarter in Salzburg.
From 1 to 3 December 2009, General Manager, Mr. Ismail
Mohd Yassin together with Sr Branch Manager , Metro
Parking, Mr. Zamri Adam, visited Skidata Headquarters
in Salzburg, Austria.
Purpose of the visit was to present the business plan for
2010 for SPMS to Skidata AG. During the meeting on 2
December 2009, Skidata AG was represented by their
Head of Sales Competence Center Car Access, Mr
Thomas Paulik, also their Chief Marketing & Sales
Officer Car Access, Mr. Robert Weiskopf.
Several issues were discussed during the meeting and
the results were positive in terms of relationship
between Skidata and SPMS.
We hope we can achieve all the matters that have been
listed in the business plan so that we could be the
trusted partner for Skidata in this Region.
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Volume 3/2009 | PAGE 8
events and happenings
POWER BRAND AWARD
CATUR BISTARI D’TV
HARI KUALITI JIMB-SINDORA
CLEAN & CARE
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Volume 3/2009 | PAGE 9
events and happenings
HARI RAYA GATHERING
NEW YEAR CELERATION
ANNUAL DINNER SINGAPORE
MPFC TEAM
CORPORATE INDUCTION
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Volume 3/2009 | PAGE 10
branches news and activities
Christmas is the time of the year where everyone get together and
as a tradition in the Philippines where everyone of the family
gathers, we at Metro Parking as a family also celebrate our Annual
Gathering with fun, exchange gifts and raffle prizes. Loyalty
awards were also given to Ms. Ana Manzanares and Chito Deus
who served our company for 5 years and Alvin Caron and Jackie
Evangelist for 10 years of dedicated service. Our major prize was
a 32 inch LCD TV won by Dario Longasa
This is the very first year we started the Dependent Educational
Support (DES). As another means of showing we care for our
employees, we provide financial support to deserving off springs
of Metro Parking employees for their studies. This year’s
recipients are two very brilliant kids namely Shannen Baluyot and
Mikaela Sandicho.
This year’s annual gathering event was organized by Operation
Department led by Chair Committee Mr. Hubert Martinez and we
must add it was wonderfully organised!
philippines
16 January, 2010St. Lukes Medical Center – Taguig City
21 December, 2009 Marriott Hotel Manila
Christmas Celebration
New Car Park Contract
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Volume 3/2009 | PAGE 11
branches news and activities
singapore
1 October 2009Tiong Bahru 1
1 November 2009Raintree Cover
New Car Park Contract
Annual Dinner & Dance
This was held at the Jewel Box, Mount Faber on the 19 December
2009. The theme for this year is Metro Dazzle Award and staff put
on their dazzling best. Indeed our staff were the shiny stars of the
night where they were enjoying the games, food, photo-shootings,
dancing.
Staff Customers’ compliments
Ms Chelly
Ms K L Sakeena
Mr George Tan, season parker at
Shaw Centre car park was
impressed by the high service
standards that our staff provided to
him.
Mr Mohamad Tamrend Bin
Mahmood
Mr Chen ZhiFu
Ms Noorwidawati
Customer Ms Siti Nur compliment
our staff for assisting her to change
car tyre at EastPoint Mall car park.
Mr Lin ZhiYuan Customer’s car was crashed by a hit-
and-run driver at Toa Payoh Block
138 car park. Our staff had provided
the driver’s car plate number to the
customer.
ComplimentsThis year, the company had received 5 compliments from
customers that praise our staff going the extra mile for their
excellent customer service at our car parks. Staff were presented
with a compliment letter with $20 vouchers during the Annual
Dinner & Dance 2009. (please refer to photos )
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Volume 3/2009 | PAGE 12
sports club’s news
Metro Parking’s Sports and Recreation Club Kuala Lumpur
held their Annual General Meeting on 28 September 2009.
The purpose of the AGM was to brief the club’s members on
activities in 2009. The AGM also aim to elect new committee
members for 2009/2010 Session.
The meeting was held at the Damansara Business Centre.
Senior Branch Manager ( KL ), En Zamri Adam witnessed
the election of committee.
The new committee members are as follows:-
President
En Izani Izudin
Vice President
En Mohd Hardysham Karman
Secretary
Cik Nurfilzah binti Tahir
Treasurer
Pn. Rose Anita binti Ismail
Auditor
En. Shah Hairulzaman bin Shahrum
Members :-
Cik Khasnorafzan bin Hashim
Cik Rozana binti Ibrahim
En Muhammad Saad bin Sa'adan
Pn Nurul Hafina binti Abd Ghani
En. Mohd Azri bin Mohamad Anuar
“Hari Raya” Gathering ( Central Region )
The event was held on 11 October 2009 at the DTC Multi Purpose
Room. The event was graced by Group Managing Director, En
Halmi Jasmin, who jwas joined by his family members. Besides
him, Senior Branch Manager (KL), En Zamri Adam also attended
the function.
It was really an enjoyable function filled with delicious foods,
karaoke session and lucky draw activities. Everyone has their
memorable moment at the gathering.
“Hari Raya” Gathering (Southern Region)It was held on 15 October 2009 at Dewan Kompleks Belia Jubli
Intan, Johor Bahru. The gathering was packed by
approximately 300 employees and their family members from
all branches of Southern Region.
Group Managing Director, En Halmi Jasmin together with his
family attended the function. He then officiated the event.
“Hari Raya” Gathering (Kuantan)
7 October 2009
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Volume 3/2009 | PAGE 13
safety & health and qcc news
Care & Clean Tabung Haji car park
It was held on 21/11/2009 from 8.30 am until 12:30
noon. A total of nearly 30 people were present to give a
commitment and the focus this time is the work of
painting car park.
Khatam Al-Quran and Breaking
Fast
Month of Ramadhan and was held on 11/09/2009
(Friday) at 4.30 pm in the Training Room, Level 24,
Komtar. A total of 35 people were present in the
event
KUANTAN BREAKING FAST
It was held on 11/09/2009 (Friday) at café Seri
Banir, Kuantan Pahang. Among all the Kuantan
Staff attended the event.
Those staff who has child entering Standard One (Year 2010) has received a contribution from the company in order to help them preparing their children to
school.
They are :
Staff No Staff Name Designation Child Name
KL 0136 Zamri bin Adam Senior Branch Manager Ameera Aina bin Zamri
KL 3973 Ahmad Fiaza bin Abdul Shukor HR, Admin & IT Manager Putra Dennis bin Ahmad Fiaza
KL1300 Ismail bin Mohd Yassin Acting GM, SPMS Muhammad Amirul Aiman
KL 0015 Mohd Kamarul bin Md Noor Branch Manager Muhammad Nadil bin Mohd Kamarul
PJ 0072 Sopian bin Piai Area Manager Nur Nadhirah binti Sopian
KL 3938 Nordalila binti Mohd Darus Jr Secretary Nurfiras Darwisha binti Mohamad Faizul
KL 0695 Samsul Baharim bin Perman Parking Attendant - BNM
Muhammad Juzzaimy Azri bin Samsul
Baharim
KL 4713 Ropeli bin Mamat Parking Attendant - DTC Muhammad Dani Syahmie bin Ropeli
KL 3324 Jameliah binti Shaari Parking Attendant - Jetty Point Amar Nizar Rifdi bin Arman Shahril
KL 4734 Siti Raflina binti Raman
Parking Attendant - Primula Beach
Resort Puteri Huda binti Hasfarul Rafish
Skim Mari ke Sekolah (LET `S GO TO SCHOOL SCHEME)
“Hari Kualiti ( Quality Day) SINDORA-JIMB
Metro Parking KL and JB Branch participated in JIMB-SINDORA Quality Day
held at MPC, Johor Bahru, on 10th November, 2009. The event started in the
morning with presentation from various groups of companies under JIMB-
SINDORA. The categories that we were contesed in the event were ICC and
Cempaka. Metro Parking KL sent Verdagasco Group while Metro Parking JB
represented by Smart Solutions Group. We hope by next year many more
groups will join the QCC Day.
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Volume 3/2009 | PAGE 14
fun and games
bath crib lullaby
blanket cry midwife
blue cuddle milk
booties cute nurse
bottle diapers pink
boy dimple sleep
burp feed smile
chubby girl twins
colic gums weight
cradle high chair
crawl love
Find the words in the list hidden in the puzzle grid below.
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Volume 3/2009 | PAGE 15
new staff, transfer, promotions, marriage and condolence
NEW STAFF
METRO PARKING MALAYSIA
1. Nur Hidayah binti Mohamed Yusuf
Season Assistant
1 September 2009
2. Nor Hamemah binti Musa
Asst Executive - Season Unit
2 September 2009
3. Nurul Nadia binti Zulkafli
Accounts Assistant
7 September 2009
4. Amri bin Ariffin
Season Assistant
12 October 2009
5. Juhaida binti Hassan
Genral Clerk (Penang)
15 October 2009
6. Ong Thai Hoo
Senior Accounts Executive
9 November 2009
7. Mohd Razlan bin Mohd Radzuan
Asst Executive - Season Unit
16 November 2009
8. Khairul Aznizam bin Khairuddin
Senior Accounts Executive
21 Disember 2009
9. Zanariah Binti Borhan (JB)
Admin adn HR Clerk
10 November 2009
10. Mohd Noraidal Razmal Ab
Rahman
Season Assistant
2 November 2009
METRO PARKING SINGAPORE
Mr Abdul Rahim Bin Yatin
Senior Service Engineer
Mr Ismail Bin Rabu
Service Technician
Ms Shameem D/O Mohamed Syed Angullia
Customer Service Officer
Mr Michael Chua
Area Manager
Ms Clovia Ang
Operations Executive Level 2
PROMOTIONS
METRO PARKING MALAYSIA
Azizi Shah Ramli
Cahier to Assistant Supervisor, Komtar
15/10/2009
Azmi Mohamad
Cahier to Assistant Supervisor, Kotaraya
5/10/2009;
Mohd Firdaus Asmail
Cahier to Assistant Supervisor,Mutiara
15/10/2009;
Mohamad Amir Hakim Zakaria
Cahier to Assistant Supervisor, Pasir Gudang
01/11/2009
Norhafizah Mohamad Bakrim
Cahier to Assistant Supervisor, Pasir Gudang
01/11/2009
Rose Anita binti Ismail
Accounts Executive to Senior Accounts
Executive
01/12/2009
METRO PARKING SINGAPORE
Mr Zhang Jun
Senior Engineer, Level 1
1/11/2009
Mr Li YingChen
Senior Technician Level 1
1/11/2009;
Mr Abdullah Bin Omar Ab Dat
nior Technician Level 1
1/11/2009;
Ms Noorjan
Executive Level 1
01/11/2009
Ms Alinah Bte Haji Sarkawi
Executive Level 1
01/11/2009
New BornMadam Zamzurina binti Abdul Talib (Kl Office) new born daughter named NUR QAISARA DANIA BINTI FARIZAN on 18/10/2009
Mohd Ridwan Roslan (Cashier Menara Ansar)
new born son on 21/10/2009
Mad Jais Eshak (Supervisor Skudai) new born
son on 06/10/2009
CONDOLENCES
1. Zulkifli Ibrahim (Operation Execuitive Melaka) , father in Law on 06/10/2009
2. Rosniza Zaidi (Cashier Pasir Gudang) , family on 23/09/2009
3. Hatta Mohamad (Asst Supervisor, Mutiara) , mother in Law on 20/10/2009
4. Ahmad Fiaza Bin Abdul Shukor (KL Office), daughter on 21/11/2009
Our heart felt condolences to those who have lost their beloved ones recently:
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