NEWS FOR EMPLOYEES AND FRIENDS OF WAKEMED DECEMBER 2017w

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This year, Wake Emergency Physicians, PA (WEPPA)celebrated their 25th anniversary. WEPPA is anindependent group of physicians and advanced practiceproviders (APPs) who provide care in WakeMed’semergency departments. When the group formed in 1992,their 15 physicians served WakeMed’s single emergencyroom, located at Raleigh Campus. Today, WEPPA’s 99physicians and 60 APPs staff all seven of WakeMed’semergency departments, including the Children’sEmergency Department, and treat nearly 300,000 patientseach year.

“The thing that has made WEPPA successful over the yearsis the people – the physicians, the APPs, and all of ouradministrative staff. We work really hard to hire peoplewho are going to be a good fit for the group and to provideexceptional quality care for our patients,” said JimPalombaro, MD, who has served as president of WEPPAsince 2000. “It is really incredible how much we havegrown in 25 years. Our primary mission has always been totake care of patients the best that we can, and we’ve beenable to do that by hiring exceptional providers to continuemeeting the growing needs of this community,”commented Cary McDonald, MD, who is a foundingmember of WEPPA.

The partnership between WakeMed and WEPPA hasalways been an exceptional one and we are fortunate tohave many WEPPA members involved in WakeMedcommittees and leadership roles. “WEPPA and WakeMedhave always been on the same team, with each other’s bestinterests at heart. The result is an incredibly strongemergency medicine program – and the people whobenefit the most are our patients,” said David Dubow, MD,another founding member of WEPPA.

In addition to providing patient care, WEPPA hascollaborated with the UNC School of Medicine to offer anEmergency Medicine residency program and a PediatricEmergency Medicine fellowship program. “With ournumerous locations, the Level I Trauma Program and theoutstanding WEPPA and WakeMed teams, we have a reallywell rounded training environment that graduates some of the best trained physicians out there,” commentedBranson Page, MD. In looking to the future, WEPPA willcontinue to adapt and grow to meet patients’ needs. Thegroup now includes a business development unit, out ofwhich came RelyMD, a unique telemedicine platform, andthey are looking at other ways to transform patient care.

Congratulations to the WEPPA team for reaching thisoutstanding milestone – we are grateful for yourpartnership and look forward to the next 25 years!

A Fond Farewell, Nurse BettyWAKEMED BIDS HAPPY RETIREMENT TO OUR LONGEST-SERVING EMPLOYEE

This month marked the end of an era as we bid a happy retirement to Betty McGee, RN, (Surgical Services)after 54 years of dedicated service to WakeMed. McGee joined WakeMed fresh out of nursing school back in1963, just two years after the hospital opened as Wake Memorial Hospital. Thinking back on her career, sherecalls many major milestones – integration, hospital expansions, the introduction of computers and thearrival of WakeMed’s helicopter – as well as smaller moments, including personal connections with patients,watching the sunrise from Day Surgery and the night she and a coworker spent moving buckets to catch leakswhile a hurricane raged outside.

McGee has always been proud to work at WakeMed and believes strongly in our mission. She has served as anadvocate of the organization, publishing letters in the newspaper in support of WakeMed and the team thatserves our patients so selflessly. Widowed at 35, McGee raised two sons – sometimes working extra shifts tosupport her family. She credits the support of her family and WakeMed colleagues as well as her faith in Godfor the long and happy career she has had. Before she turned in her scrubs for the last time, we asked McGeeto share some thoughts on her career, WakeMed and the legacy she hopes to leave behind.

“I learned early on that I had a passion for providing comfort to the suffering and the well-beingof the patient has been my focus throughout my career. I will always treasure the happy as wellas the sad moments I shared with my patients and their families during exceptionallychallenging times in their lives. Though I am retiring from my position, I will not leave nursing. To me, it is more than a career – it is a ‘calling’ – apart of my being. As I carry my lamp forward, the flame won’t be as bright as it once was, and it may even flicker attimes, but it won’t go out. With retirement I will do some soul searching and reminiscing and will serve in a way yetto be determined.

To those in my WakeMed family, I urge you to put your heart and soul into the work you do and you will receive more than you give. WakeMed was built on a rock, and it’s notgoing anywhere. It is a wonderful place to work – especially for those who are willing to give.

I would not be where I am today without the love and respect from my two truly great sons, the older, who followed his teenage dream to fly and is now a pilot for Delta; and theyounger, who we lost last year but was an Eagle Scout and who, as a proud Marine, served our country honorably in the Persian Gulf. My personal family as well as myWakeMed family will always hold a special place in my heart. I pray that the Lord will continue to bless WakeMed and every soul who enters its doors.”

From all of us here at WakeMed, we wish you a very happy – and healthy – holiday season and a veryhappy New Year! Share your holiday photos! If you have photos of your department or unit celebratingthe holidays, send them to microscope@ wakemed.org to be considered for the January issue!

Happy25th,

WEPPA!

NEWS FROM WAKEMED PHYSICIAN PRACTICES

Shirley Huang, MD Pediatric Weight

Management

Loretta Tibbels, MD Primary Care –

Forestville Crossing

Rushi Nayak, MD Hospitalists – Raleigh

Campus

Julie Czech, MDHospitalists – North

Hospital

Welcome New Physicians

www.wakemedphysicians.com

Welcome New Advanced PracticeProviders

Anita Makowski, PA Primary Care – Fuquay Varina

Cayce Smith, PAPulmonary/Critical Care Medicine

Elizabeth McCool, PAWake Orthopaedics

Jason Mitchell, NP Primary Care – Brier Creek

Rachel Gutierrez, NP WakeMed Heart & Vascular Physicians

Andea Mew, NPNeonatology

Stacy Kropp, PA Surgery/Trauma

Stephanie Gray, CNM OB-GYN – Holly Springs

Now Open! Orthopaedic Urgent Care

Wake Orthopaedics Urgent Care is nowopen in North Raleigh! Hours are 8 am to 9pm weekdays and 9 am to 1 pm Saturday,Sunday and holidays.

WakeMed North HospitalPhysicians Office Pavilion10010 Falls of Neuse RoadSuite 010Raleigh, NC 27614

Special Visitors for Special PatientsAs shown in the photos above, The WakeMedChildren’s Hospital got some extra special visits thisfall. On Halloween, members of the CarolinaHurricanes – dressed in costume for the specialoccasion – visited our pediatric patients. InNovember, several of the Scottie's Building Servicesteam donned superhero costumes and “dropped in”for a special visit. Members of the North CarolinaState University football team also visited inNovember, bringing smiles to our young patientsand Wolfpack fans!

Year-End Flexible Spending Account RemindersThe end of the year is just around the corner, which means time is runningout to use your Flexible Spending Account (FSA) funds for 2017. Unusedmoney in your Health Care FSA between $5 and $500 will roll over to2018, but any unused funds less than $5 or over $500 will be forfeited. Ifyou have an FSA, please take a few minutes to check your account balanceonline at www.connectyourcare.com.

If you have over $500 remaining, here are some things to keep in mind:

• The deadline for eligible services is December 31, 2017.

• Provide any requested substantiation documentation so it will beresolved promptly. Unsubstantiated claim amounts will be added to your2017 W-2 as income.

• File any outstanding reimbursement requests you may have.

• You will have until March 31, 2018, to file any claims incurred in 2017.

• Funds up to $500 remaining in your Health Care FSA will roll over intoyour 2018 Health Care FSA account by mid-April.

• Dependent Care FSAs are only for child or adult day care relatedexpenses.

In addition to copays, coinsurance and deductibles, you can use your FSAfor a number of out-of-pocket costs for yourself or any immediate familymembers (even if they are not covered by our medical plan). You can alsouse your FSA to pay for select over-the-counter medical supplies andequipment, such as crutches, bandages, blood sugar test kits and more,when you have a valid order from your physician. A detailed list is availableon the Human Resources page of the WakeMedWeb. If you have anyquestions, call ConnectYourCare at 1-877-559-1143.

WakeMed Honors VeteransWakeMed hosted Veterans Day recognition ceremonies on Friday,November 10, to honor all WakeMed employees, physicians andvolunteers who are veterans or currently serving in the U.S. ArmedForces. The Raleigh Campus ceremony included special remarks fromDonald Gintzig, president & CEO, and a keynote address from MatthewNathan, MD, senior vice president, Physician Affairs, and retired ViceAdmiral in the Navy. The WakeMed Color Guard presented the colors andWakeMed Chorus sang the National Anthem. Lil Galphin (Spiritual CareServices) offered an invocation and Seth Blanchard (ClinicalEngineering) read the President’s Proclamation. Tom Gough, senior vicepresident and administrator (Cary Hospital), and Sheri DeShazo, RN,senior vice president and administrator (North Hospital) spoke at theservices at their respective facilities, which also included invocations bySpiritual Care’s Mallory Magelli (North) and Diane Cox (Cary), a songand the reading of the President’s Proclamation.

NEW VALUE STREAMS SELECTEDWe are pleased to announce that two new valuestreams will be added to our WW2E work in thecoming months: Revenue Cycle and StrategicSourcing. These value streams were selected by theTransformation Guiding Task Force because theyhave a broad reach, offer numerous opportunitiesfor multidisciplinary collaboration and have thepotential to make a measurable difference for awide variety of people in a short period of time.

Unlike our four other value streams, these two areasdo not involve direct patient care, but they provideample opportunity to impact the patient experience.Revenue Cycle encompasses nearly everything thatinvolves patient billing and claims – from ensuringcharges are accurate, to making sure bills areprocessed and sent in a timely manner. StrategicSourcing is responsible for making sure that all staffhave access to the supplies they need, when theyneed them, leading to the best patient care.

Members of the Value Stream Sponsor Teams arebeing identified and, once those teams are set, willgather with other leaders for a Visioning Session toestablish a 12-month plan, set a vision and developmeasurable goals and objectives. We hope to hostthe first RPIWs for these value streams in mid-2018.As work gets underway in these new value streams,we will continue building on the successes achievedin our existing value streams of Surgical Services,WakeMed Physician Practices, Emergency Servicesand Pharmacy Services.

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Carolina Hurricanes

The Heart Center Inn and Telemetry Surveillance Raleigh Campussends best wishes to Rose Stuckey, BSN, RN, on her retirement.Rose retired in October on her 40th anniversary as a WakeMedemployee.

Vicki Carroll retired from Corporate Accounting in October after33 years of service to WakeMed. Accounting, Accounts Payable,and Payroll send their best wishes for a happy retirement.

Pharmacy – Raleigh Campus welcomes Ashley Okrepky, PhilHuynh, Rei Runyon, Jackie Celia and Jamie Kalafchi.

Financial Planning welcomes Mariana Samanez and JeffGalaska.

STICU welcomes Jessica Ellington, RN, Alysia Bridgers, RN,and Jasmine Watkins.

Clinical Dietitians – Cary Hospital welcomes Heather Davies,RD.

Surgical Services – Raleigh Campus welcomes Destinee Tate,RN, Kathy Williams, RN, and Jenny Elkins.

CICU welcomes Kinya Anthony BSN, RN, as clinicaleducator/supervisor.

eICU welcomes Candace Gillespie, RN.

Revenue Integrity welcomes Nikki Stacker, BSN, RN.

5C Medicine welcomes Robin Baker, RN, Kachi Amadi, RN, andSarah Stone.

WakeMed Physician Practices – Urology welcomes Sharon Jones,RN, and Ruben Gonzales, who transitioned from StaffingResources.

Guest Services – Raleigh Campus welcomes Rashena Green andJoyce Jones.

WakeMed Physician Practices – Pediatrics welcomes Juan Trivino,Ali Groesser, RN, and Angela Coleman-Talbot, RN.

Emergency Department – North Hospital welcomes Jackie Carr,Anna Carter, Loretta Dewitt, RN, Kristi Kohlhofer, RN, Sean

Metayer, Norma Lisa Rodriguez-Bartlett, RN, Angelica Sampson,RN, Ronald Thomas and Kyle Wooten.

Imaging Nursing – Raleigh Campus welcomes Klarissa Barnes, RN, andTheresa Innocent, RN.

Imaging Nursing – Cary Hospital welcomes to Corttney Scherer, RN.

Respiratory Care – Cary Hospital welcomes Kevin Nolan and AlexBudrys.

Pathology Labs – Transfusion Services welcomes Shalise Huss andTangala McMillan, who transitioned from Pathology Labs –Histology.

WakeMed Physician Practices – ENT – Head & Neck Surgerywelcomes Dayna Nicley.

1 East Clinical Evaluation Area & Chest Pain Unit – Cary Hospitalwelcomes Teresa Pelkey, RN, Obi Okoli, RN, Harshil Parmer,Kari Brangle, Devin McKay, Inna Zboichyk, RN, Andy Gonzalez,RN, Candace Springs, Donnisha Robertson, RN, and NinaWong.

6A CVIC welcomes Meredith Yurcak, BSN, RN, StephanieSampson and Deroya Minor-Alston.

COMINGS & GOINGS

WakeMed’s Good Catch Program encourages staff to positively impact patient safetyby speaking up, reporting good catches and sharing their experiences. If you havemade a good catch, share it by clicking the “Report a Good Catch” link on theWakeMedWeb.

Eileen Ramos, BSN, RN, (Quality Reporting) made a good catch when sheprevented a patient from being discharged with aforeign object in their body. Eileen, who used to work inSurgical Services at North Hospital, was with a patientwho was recovering from an endoscopy procedure whenshe realized that the trocar was missing. The physicianwas notified and a follow-up procedure revealed that themissing trocar was in the patient’s abdomen. Thank you,Eileen for your good catch!

Diane Foster, RN, (Women’s Pavilion & Birthplace –North Hospital) was assisting with a circumcision whenshe made her good catch. In preparing the tools for theprocedure, she and Amantia Kennedy, MD, (WakeMedPhysician Practices – OB-GYN) realized that the bell wassmaller than the labeled bag and other equipment. Hadthese materials been used, there could have been aserious injury to the child during the procedure. Thanksto Diane’s keen eye, the equipment was replaced and theprocedure was successful.

R E C O G N I Z E | R E V I E W | R E P O R T

WMAlerts is an employee alert program that uses text messages and Twitter to keep you informed duringinclement weather. You do not need a Twitter account to sign up. To join and receive text updates fromWMAlerts (message and data rates may apply):

• Text “Follow WMAlerts” to 40404.

• You will receive a text message (from 40404) when WMAlerts posts an update.

• To unsubscribe, text “Stop” to 40404 at any time.

If you are on Twitter, you can also follow WMAlerts to get updates that way. WMAlerts is managed byMarketing & Communications and is different from eNotify. All information shared on WMAlerts will also besent via email, but this is a great way to stay informed when you’re on the go or away from a computer.

Stephanie Sessoms, MHA, CPA, vice president, Finance, developed an interest in andappreciation for numbers at an early age. Growing up, her father would give his three children aweekly allowance, which he equated to their ‘base pay.’ Sessoms and her siblings had theopportunity to earn bonuses by doing additional chores, but risked having their allowancereduced if they didn’t follow the house rules. In addition to setting the stage for her futurecareer, Sessoms credits her parents for instilling in her the importance of always doing the rightthing and treating others well.

Sessoms graduated from the University of Virginia with a bachelor’s degree in businessadministration with concentrations in accounting and marketing. She later became a certifiedpublic accountant and began her career in finance. Sessoms began transitioning to health care

when she got a job as finance manager for an area agency onaging. “In addition to your job duties, everyone who worked therewas involved in advocacy and engaged in the work the agencywas doing. I loved knowing that I was in a position to help peopleimprove their lives.” In 1994, she began working for a large healthsystem, which she has continued to do ever since.

Sessoms and her husband, Ray, moved to North Carolina in 2005to be closer to her husband’s mother as she got older. Sessomsworked for Carteret General Hospital in Morehead City for twoyears before being recruited by WakeMed as accounting manager.In 2010, she was promoted to Controller, and has helped out in anumber of different roles over time – including serving as actingchief financial officer for nine months. “I like to continually learnand I love being able to do a lot of different things – that keeps thework fresh and interesting. I’ve held most of the roles that report to

me now, which is really helpful because I understand the challenges and opportunities that myteam is facing.” Working closely with health care operations inspired her to get a master’s inhealthcare administration, which she earned from Pfeiffer University.

This fall, Sessoms was named vice president of Finance, with responsibility for accounting,investments, accounts payable, capital, financial planning, managed care contracting, payroll andreimbursement. “We have a core team that is working to ensure that our operational results arereported accurately and have high integrity. We work closely with the operations teams to developlong-term plans that make financial sense for the organization and will help further our mission.”

In working to ensure the integrity and accuracy of WakeMed’s financial information, Sessoms puts anemphasis on streamlining processes and developing standard work. “We have to be consistent in howwe report and compare data so we are comparing apples to apples over time.” She also makescustomer service a priority and is dedicated to delivering the information that people need to do theirbest work. In the long term, she wants to see better integration of financial and clinical systems so wecan use them to the fullest extent to improve care.

Having worked at a number of hospitals, Sessoms says one thing that makes WakeMed stand out isour desire to be current and innovative as well as our role in the community. “Our leaders and staffhave a personal interest and investment in this organization. That’s unique and means the work weare doing is going to have a positive impact.” As a leader, Sessoms believes in the power ofcollaboration. “It’s important to allow room for people to ask questions and make suggestions. I wantto create an environment where people feel comfortable brainstorming without judgement.”

Sessoms’ day-to-day work hinges on numbers, spreadsheets and details, but outside of work she takesample opportunity to relax. She loves going to the beach, listening to the Rolling Stones and spendingtime with her husband and her 11-year-old Yorkshire terrier, Gracie Allen.

GET TING TO KNOW

Stephanie SessomsVice President, Finance

STAY INFORMED THIS WINTER WITH WMALERTS

Scottie's Building Services

Judson Williams, MD, (WakeMed Heart & Vascular Physicians) was elected vice president of theboard of directors for the Enhanced Recovery After Cardiac Surgery (ERACS) Society.

Risk Management congratulates Amy Feasel on her promotion from nurse analyst to senior riskmanagement analyst.

Denise Warren, executive vice president & chief operating officer, has been named to the board ofdirectors of CPSI, a provider of health care solutions and services for community hospitals, healthcare systems and post-acute care facilities.

Bill Martin (Property Services) earned Certified Commercial Investment Member (CCIM)designation - a certification obtained by just 6 percent of all commercial real estate brokers.

Erin (Allender) Ledford, PharmD, (Pharmacy) published two articles in Pharmacotherapy:“Pharmacologic Considerations in the Management of Patients Receiving Left VentricularPercutaneous Mechanical Circulatory Support”; and “Medication Management of PatientsUndergoing Transcatheter Aortic Valve Replacement.”

Lorraine Wilson, DNP, RN, (Mother/Baby – Raleigh Campus) gave a presentation titled “TheEffectiveness of the Nurse Discharge Educator on Postpartum Women's Perception of Readiness forDischarge” at the North Carolina Nurses Association Doctor of Nursing Practice Symposium.

Shelley Lyons, BSN, RN, (Emergency Department – Garner Healthplex) earned her bachelor’sdegree in nursing (BSN) in May and became board certified in emergency nursing (CEN) in October.

Sarah May, RN, and Lindy Prevatt, RN, (both of the Emergency Department – Raleigh Campus)earned CEN.

Jenny Morris, RN, (STICU) and Kinya Anthony, RN, (CICU) received critical care nursingcertification (CCRN).

Nancy Calhoun, RN, (Home Health) and Andy Gonzalez, RN, (1 East Clinical Evaluation Area –Cary Hospital) obtained medical/surgical certification.

Pat Gupton (Home Health) received an associate’s degree in business administration from StrayerUniversity.

Amy Horger (Patient & Family Experience) became a certified patient experience professional(CPXP) by the Patient Experience Institute.

Denise Simmons (Financial Clearance) earned a bachelor’s degree in health care management.

Samantha Pyper, BSN, RN, (Mother/Baby – Raleigh Campus) received maternal newborn nursingcertification (RNC-MNN).

Karen Gatwood, RN, (Imaging Nursing – Raleigh Campus) earned a BSN from GranthamUniversity.

Bindu Mason, RN, (Staffing Resources) became certified in psychiatric-mental health nursing.

Jessica Braccio (Health Information Management) passed the registered health informationtechnician exam.

Carol Medins, MPH, RD, (Clinical Dietitians – Cary Hospital) earned certification as a nutritionsupport clinician.

Trish Vulpis, RD, LDN, (Clinical Dietitians – Cary Hospital) passed the certification exam to becomea board-certified specialist in obesity and weight management.

Ruben Gonzales (WakeMed Physician Practices – Urology) passed the board exam to become alicensed practical nurse (LPN).

WOW, WHAT AN EMPLOYEE!

WakeMed & Campbell Partner forPhysician Assistant Training

Building on our long legacy of supporting andtraining exceptional medical providers, WakeMedhas partnered with the Campbell UniversityCollege of Pharmacy & Health Sciences to create aclinical campus for their Physician Assistant (PA)program. Through this program, WakeMed willeventually host 10 Campbell PA students for theentirety of their clinical training, in addition to PAstudents on rotations.

The program will be led by Carrie McGroarty, PA-C, (WakeMed Physician Practices –Surgery/Trauma) who has been appointeddirector of campus education for the Campbell PAProgram’s Raleigh Campus. McGroarty willprovide coordination, oversight and direction of

the students’ educational activities and assignments and will serve as the facultyliaison. “WakeMed has partnered with Campbell in PA education for six years andthe formation of a student clinical campus is an innovative approach to clinicaleducation that will expand that partnership. We are continuing our commitment toPA education, and meeting our WakeMed mission of excellent patient- and family-centered care, by training these future health care providers,” commentedMcGroarty. “My goal is for the students that complete their clinical year with us togain a unique understanding of WakeMed and join our APP team, or take theclinical excellence we practice into medically underserved areas.” Alden Casati,PA-C, (Surgery/Trauma) will serve as the surgery rotation coordinator, AndrewBuzan, MD, (Hospitalist) will be the Raleigh Campus internal medicine rotationcoordinator, and James Cappola, MD, (Hospitalist) is the Cary Hospital internalmedicine rotation coordinator.

“We have been incredibly fortunate to have Campbell PA program graduates sowell represented at WakeMed and we will continue building on this relationship byhaving the students complete all of their clinical rotations at WakeMed and thesurrounding community,” commented John Perry, MD, vice president (MedicalEducation). “This campus concept will put us in a better position to know thestudents and will allow the students to get to know WakeMed, which shouldenhance the chances of a good match should the student eventually joinWakeMed.”

A FESTIVE FALL! With community events, dress up days and volunteeropportunities, the WakeMed family had many opportunitiesto have fun, give back – and wear costumes – this fall!

Left: The Nurse Tech committee on 6C Surgery & Traumavolunteered with Habitat for Humanity, working together tohelp build a new home.

Right: Staff from Primary Care – Knightdale showed theirsuperhero spirit shine on Halloween.

Below center: The second annual Trunk or Treat at NorthHospital was a huge success. The event offers an opportunityfor employees and community members access to Halloweenfestivities in a safe and welcoming environment.

Above middle left: Neuro Care created a Harvest of Thanksboard and encouraged families, friends, staff and patients toadd a leaf and share what they are thankful for.

Above middle right: WakeMed once again hosted OperationPumpkin at Marbles Kids Museum. Thanks to the WakeMedPhysician Practices – ENT – Head & Neck Surgery team forvolunteering their time and carving talent for this awesomeevent!

Left: WakeMed Physician Practices hosted a food drive andcollected 2,140 food items that will be given to families inneed this holiday season. Thank you to everyone who donated.

Right: WakeMed executive team members and staff spentsome time on Halloween delivering holiday treats and smilesto our Children’s Hospital patients.

LEADERSHIP UPDATES

Dr. Neal Chawla Named Chief MedicalInformation Officer

Neal Chawla, MD,FACEP, will joinWakeMed in Januaryas Chief MedicalInformation Officer.Dr. Chawla bringsnearly a decade ofproven IT leadershipexperience and joinsus from INOVAHealth System in

Falls Church, Va., where he has served mostrecently as associate chief medicalinformation officer and associate chiefmedical officer for clinical effectiveness. Dr.Chawla will be responsible for ensuringWakeMed’s technology investmentstranslate to positive health outcomes forpatients and operational efficiency for ourphysicians and staff. Dr. Chawla earned hismedical degree from The University ofMedicine and Dentistry of New Jersey inNewark, N.J., completed his residency inemergency medicine at The University ofMichigan, and did a Clinical InformaticsFellowship at the Mount Sinai HealthSystem in New York City.

Shannon Odell Robinson JoinsWakeMed as Director, Women’s &Children’s Services

Shannon OdellRobinson, MSN,BSN, RN, recentlyjoined WakeMed asdirector of Women’s& Children’sServices for RaleighCampus. Odellcomes to us fromLakeland RegionalHealth in Lakeland,

Fla., where she most recently held the role ofassociate vice president, Women’s &Children’s Services. She has over 18 years ofnursing leadership and managementexperience and a proven track record ofdeveloping positive relationships withphysicians, engaging staff, improving qualityand bringing evidence-based practice to thebedside through standardized clinicalpractices. She holds a master’s degree innursing from Liberty University inLynchburg, Va., and a bachelor’s degree innursing from Bemidji State University inBemidji, Minn.

Amar Patel Named Executive Director,WakeMed Innovations

Amar Patel, DHSc,has been promotedto executive directorof WakeMedInnovations, whichis a new departmentfocused onleveraginginnovative ideas toachievetransformative

improvements in health care and health caredelivery. Patel will work with Stuart Ginn,MD, (WakeMed Physician Practices – ENT –Head & Neck Surgery) to connect employeesand providers across the system with thetools and resources needed to move creative,innovative ideas from conception to reality.Patel has led the WakeMed Center forInnovative Learning since 2007 and willcontinue to oversee this area. Patel holds abachelors of arts degree in computer musicfrom Goucher College and a master's ofscience in Emergency Health ServicesEducation from the University of MarylandBaltimore County, and a doctorate in healthsciences from Nova Southeastern University.

WKCC Welcomes New ExecutiveDirector Debi Heuter

Debi Hueter hasjoined WakeMedKey CommunityCare (WKCC) asexecutive director.WKCC is theaccountable careorganization (ACO)formed by WakeMedand Key Physiciansto provide the

Triangle community with high quality,coordinated care. In her new role, Heuter isresponsible for the ACO’s operations andadministration including collaboration withWakeMed and Key IPA, as well as otherhealth care organizations, providers and thecommunity. Hueter joins WKCC from MyHealth First Network in Greenville, S.C.,where she served as executive vice presidentsince 2015 and prior to that was withPiedmont Healthcare in Atlanta, Ga.

Thank you for giving!This year’s WakeMed Gives campaign was a huge success – with over 1,000employees donating and countless others participating in the many fun eventsthroughout the campaign. Collectively, we raised over $620,000 – exceeding thegoal of $450,000 by 38 percent. For the second year in a row, we had 100 percentparticipation from our executive team and nearly half of all employed physiciansparticipated – raising over $300,000 combined!

“We had an amazing team of ambassadors who helped us spread the message ofgiving and share how our patients, families and staff can benefit from the dollarsraised each year,” commented Teresa McLean, RN (Heart Center Pre- & Post-Procedure Care), WakeMed Gives chair. “We were thrilled to see so many peoplechoose to donate to the WakeMed Gives fund, which benefits the areas of greatestneed and gives back to our patients, their families and each other.”

Check out the photos for highlights from this year’s campaign and thank youagain to everyone who participated!

WakeMed Gives Contributions• WakeMed Gives Fund: $297,000

• Employee Emergency Fund: $166,000*

• Education Fund: $43,000

• Patient & Family Assistance Fund: $36,000

• Other WakeMed Programs: $24,000

• Outside organizations: $53,000

* Many employees contributed to this fund via payroll deduction, and as a result, the fundsavailable may be limited in any given pay period.

Pancake breakfasts were held at Raleigh Campus, Cary Hospital and NorthHospital to kick off the campaign. Throughout the month, WakeMed GivesAmbassadors kept the fun going with “Pop in to Pledge” events and other fun activities.

Silent auctions at Raleigh Campus and Cary Hospital raised $16,000 – manythanks to Susan McFarland (Employee Relations); Marcy van Schagen, RN,(Clinical Administrators); Tina Schwebach (Food & Nutrition Services – CaryHospital) and Derak Dillahunt (Facilities – Cary Hospital) for coordinating the auctions!

Sixty-nine entries battled it out in the annual Piggy Parade! Congratulations to Staffing Resources, who took the trophy with Patti & Peppi’s Float Pool Party.

President & CEO Donald Gintzig pledged to match donations to the WakeMed Employee Emergency Assistance Fund dollar for dollar up to $25,000. The fund is entirely funded by employee contributions through WakeMed Gives and administered by Human Resources as a way to provide assistance to members of the WakeMed family in times of need. Following the campaign, he presented a check for $25,000 to the WakeMed Foundation and Human Resources.

CALENDAR OF EVENTS

1st Uniform SaleWednesday, February 77 am to 4 pm Andrews Center

ORGANIZATIONAL DEVELOPMENT

Professional Development

People See Things Differently – Jan. 18, 8:30 am to12:30 pm, MOB

You Are the Difference – Jan. 19, 8:30 am to 3 pm;Jan. 25, 8:30 am to 3 pm, MOB

Leadership Development

Foundations of Leadership – Jan. 3, 8:30 am to 3:30pm, MOB

CapRAC Training Opportunities

Capital Medical Reserve Corps: Functional andAccess Support Team Training – Jan. 10, 10 am to 4pm, Garner; to register or learn more, contactNiThorpe@WakeMed.org.

State Medical Assistance Team 800: Initial Training– Jan. 23 & 24, 8:30 am to 5 pm, Garner; to register orlearn more, contact sharrison@wakemed.org.

CapRAC Healthcare Preparedness Coalition:Incident Command System 300 – Feb. 21 – 23, 8 amto 4 pm, Garner; to register or learn more, contactjanisbrown@wakemed.org.

Nursing Education

Wound, Ostomy and Continence Core – Jan. 11, 8:30am to 3 pm, NED A (LL Code: NE014-17098)

Medicine of Compassion – Jan. 18, 8:30 to 11:30 am,NED B, (LL Code: NE014-9073)

Education Essentials Part I – Jan. 22, 8 am to noon,Cary Hospital Conference Center (LL Code: NE014-11022)

Pediatric Updates: Legal Aspects of Documentation– Jan. 10, 7:30 to 8:30 am; Jan. 23, 10 to 11 am; NED A(LL Code: NE014-18030)

Fall Prevention Fundamentals – Jan. 29, 2:30 to 3:15,NED C (LL Code: NED162)

Minds on Fire: Answering Burning ClinicalQuestions – Jan. 30, 9 am to 1 pm, NED C (LL Code:NE014-15085)

Wake AHEC

ACES Too High: Prevention and InterventionStrategies to Address Trauma – Jan. 10, TheMcKimmon Conference & Training Center

Looking Beneath the Surface: Recognizing andResponding to Human Trafficking in North Carolina– Jan. 11, The McKimmon Conference & TrainingCenter

Perinatal Symposium 2018 – Jan. 12, Andrews Center

Commercial Driver Medical Examiner TrainingCourse – Jan. 19, Cary Hospital

Social, Emotional and Cognitive InterventionStrategies for Individuals – Jan. 19, Andrews Center

Do You Understand Me? Effective Communicationand Cultural Competence in Working withIndividuals who are Deaf – Jan. 25, Andrews Center

Nitrous Oxide Sedation – Jan. 26, The McKimmonConference & Training Center

SPICE: Infection Control in Dentistry – Feb. 1 – 8,Andrews Center

Depression and Suicide in Children and Adolescents– Feb. 8, Cary Hospital

Adults with Mental Illness in the Criminal JusticeSystem – Feb. 15, Andrews Center

Non profitOrganizationU.S. PostagePAIDRaleigh, NCPermit NO. 1307

3000 New Bern AvenueRaleigh, NC 27610

ADDRESS SERVICE REQUESTED

© WakeMed Public Relations, December 2017

Microscope is a monthly newsletter written by and for the employees of WakeMed. Our goal is to provide

employees and friends of WakeMed with the most up-to-date news on all of the hospital system’s activities.

The Public Relations department thanks all of theemployees who contributed to this publication.

We welcome comments and suggestions on this publication and its content. Call (919) 350-8120,

e-mail microscope@wakemed.org, or write Microscope, Wake Med Public Relations Department,

3000 New Bern Avenue, Raleigh, NC 27610.

Kate Wilkes, EditorWakeMed Employees, Photos

To help you plan ahead, this calendar lists upcoming system-wide events, training classes and communityevents. For details and fee information, visit the WakeMedWeb. Send calendar submissions to PublicRelations or email microscope@wakemed.org.

Healthworks Fitness &Wellness Center is tryingout a new opening timeof 5 am beginning in

January. Come check us out and kick startyour mornings! You can pay by the visit($5/visit) or utilize our whole facility,including cardiovascular and strengthequipment, group exercise classes, andnutrition and stress management classes,for only $25 per month. For moreinformation, stop by and see us (located inthe WakeMed Raleigh Campus HealthPark) or email hwingfield@wakemed.org.