B E S T S T A Y

N E W SYour resource for news on hospitality trends and events

CONFERENCE PROGRAMMEtake a look at this year's Best Stay 2018 conference programme and workshop

WHO SHOULD WIN A BEST STAY AWARD?Cast your vote or enter the awards yourself - Awards applications open on September 3

NEW ERA OF SUSTAINABLE HOTELSwhat can embracing a sustainable business culture bring?

DIVERSITY AND INCLUSION AS

A KEYfor a successful hospitality team

WINNING GUESTS VIA

ONLINECOMMUNICATION

BEST STAY NEWS

DIVERSIT Y A S A KE Y FOR SUCCESSFUL TE AMS

What are the latest trends in hospitality? How can we solve the problem of not enough quality staff?

ROBERT GASSERGeneral Manager, Courtyard by Marriott Belgrade City Center

This year’s Best Stay conference will be focused on the best hospitality trends that work in practice. What are the current trends that you see

happening?In general, I do believe that “make it your own” in any regards, such as using private devices in guest rooms, as they use in their own home, is one of the key features which differentiates hotels now and in the future. In addition, mobile flexibility and mobile enhancements in the pre-arrival, arrival and post-arrival stage are getting more important to the customer, to have all stages tailor-made to each individual need. In food and beverage, the trend remains the same. Authentic and recognisable, local quality ingredients and crafted food and beverage offers are still what guests are looking for. Organic and health concerned offers will continuously be on the rise.

What are you most looking forward to at this year’s Best Stay?

Best Stay is the best professional industry conference that the region has to offer. It connects professionals with the same issues and opportunities and gives everybody the chance to learn from each other’s experience. This, and all the panels and workshop, I am looking forward to the most. And it is for me a great honour to be part of the conference programme.

ŽIVORAD VASIĆIHG Area Manager, Crowne Plaza Belgrade, InterContinental Ljubljana, InterContinental Sofia and InterContinental Bucharest

As an awarded manager in hospitality, what would you point out as the necessary qualities that a leader should have?

You would be surprised about how many times I have realised managers would do a much better job than general managers. All general managers make mistakes, often they don’t ask open questions to their staff and don’t empower their managers to deliver.

In my experience, when you ask an open-ended question, you will be surprised to find out how your managers will react and reply to that. Most of the time, they would come up with better ideas than I could have thought of myself, which is a good thing.

Afew months before the Best Stay 2018 hospitality conference, we had a chat with some of this year's speakers, international hospitality experts, to get their opinion on burning questions and hottest trends.

BEST STAY NEWS BEST STAY NEWS

At Best Stay, you will be participating on a panel about the future of hospitality and what we expect to see in the next five to ten years – can you give us a short insight into the discussion?

At Best Stay conference, there will be significant talk about what will happen in the next 5 to 10 years. The biggest trend I see happening in the next years is a tremendous opening of 3 star branded hotels.

Why is that? Because these hotels offer clean rooms, quality beds, good Wi-Fi connection and make much more money than 4 or 5 star hotels as they have a lower investment.

Therefore, brands like IHG, Accor Hotels, Hyatt, Hilton or Starwood will probably be opening more and more 3 star hotels.

ZAFIRIS LAMPADARIDISGeneral Manager, Mercure Belgrade Excelsior, AccorHotels

As a general manager, what do you think is most important in team management, how do you choose your co-workers, and what results are you looking for?

Talking about team management, diversity and inclusion

are key. Diverse teams always perform better. All type of aspects of diversity, such as gender equality, origin, age or background have the potential to improve a team’s skills. In a team, it is very important to establish a cooperative atmosphere to achieve common goals. We encourage initiatives, welcome innovations and empower our employees. Employees are the most valuable resource of a hotel, we call

them talents at AccorHotels. We focus on hiring open-minded, motivated and talented people, integrating and keeping them in our evolving company culture by offering them learning and career opportunities. Our motto at AccorHotels for the employees is “Feel Valued”, which means that we want our employees to feel that their personality, talent and work are appreciated. Happy employees will make our guests happy, and these guests will come back to the hotel…

What would you share with our participants, if you only had one minute?

Do not be afraid to try new things in order to please the guest, do not be afraid to fail. Hospitality is evolving and we need to explore new paths to make a guest’s stay at our properties a memorable experience. There is nothing carved in stone in order to achieve that. Respect the individuality, spend time with guests and spend time with your own associates. They both will show you the way to succeed in whatever you plan.

REWARDING YOUR GUESTS14.40 – 15.00Case study: Kempinski Discovery - Our story of local experience redemptionPetra Zierer, Marketing & E-commerce Executive, Kempinski Palace Portorož, Slovenia

15.00 – 15.40Panel: Pricing, promotions and revenue management 2020Yiorgos Peroutseas, General Manager, Grace Mykonos, GreeceEmina Sehalić, Director of Operations, Swissotel Sarajevo, Bosnia & HerzegovinaEnis Hadžimujić, Acting Operations Director, Novotel Sarajevo Bristol, Bosnia & HerzegovinaSamra Softić, Sales & Marketing Manager, Hotel President Sarajevo, Bosnia & HerzegovinaMihajlo Cakić, General Manager, Hotel Tesla Smart Stay, Serbia

15.40 – 16.00Case study: Building our brand new Revenue Management System for all Maistra hotelsIvan Bilandžić, Head of Revenue Management, Maistra, Croatia

16.00 – 16.20Personalized Customer Experience. Don’t just impress, listen!Krešimir Šuljak, Project Manager, Asseco SEE, Croatia

16.20 – 16.50FRUIT & COFFEE BREAK - POWERED BY JULIUS MEINL

REWARDING YOUR STAFF

16.50 – 17.10

Case study: The successes of, and learnings from, the Radisson Blu internship programmeMichael Caspar, General Manager, Radisson Blu Resort Split, Croatia

17.10 – 17.50

SUPER Panel: How to cure the staffing headache in hospitalityMichael Caspar, General Manager, Radisson Blu Resort Split, CroatiaAdam Rowledge, General Manager, Georgian House, United KingdomRobert Gasser, General Manager, Courtyard by Marriott Belgrade City Center, SerbiaJulieta Serafimova, General Manager & Board Member, Grand Hotel Sofia, BulgariaZafiris Lampadaridis, General Manager, Mercure Belgrade Excelsior, AccorHotels, SerbiaKristina Kirova, HR Manager, Aman Sveti Stefan, Montenegro

17.50 – 18.10Keynote: Operational trends in hospitality and the meaning of an exclusive guest’ experienceNicolino Grigio, General Manager & COO, Hotel Villa Franceschi, Italy

18.10 – 18.15REVIEW OF THE DAY’S CONTENT VIA PHOTOS, TWEETS & COMMENTS

18.15 – 18.30Grabbing a glass of wine before the Best Stay 2018 Awards

09.00 - 10.00Good morning sunshine - Grab your bag of goodies, name badge & coffee

10.00 - 10.10Welcome to Best Stay 2018Anja Profozić, Director, Proper Events & Research, CroatiaConference Moderator: Tina Odinsky Zec, Director, Innovation and Entrepreneurship Center, ZSEM, Croatia

WHAT’S A HOT TREND THAT ACTUALLY WORKS?10.10 - 10.30Case study: What is next for HR now?Tuba Ersoy, Global Human Resources Director, DO & CO Group, Austria

10.30 - 10.50Case study: How to attract guests 365 days a yearAyhan Basci, General Manager, Rixos Libertas Dubrovnik, Croatia

10.50 - 11.10Joint presentation: Winning guests via online communicationRepresentative from CISCO and Valamar Riviera

11.10 - 11.50

SUPER Panel: Searching for the ROI in trends like local, digital, simple, individual, smartRobert Gasser, General Manager, Courtyard by Marriott Belgrade City Center, SerbiaLovorka Struna, Hotel Manager, Hotel Monte Mulini, Maistra, CroatiaAntonio Piantanida, Complex General Manager, HTP Orebić, CroatiaJelena Nikolić, Revenue Manager, IN Hotel Belgrade, SerbiaOlivier Si-Tahar, General Manager, Holiday Inn Express Belgrade City, SerbiaNinoslav Vidović, Director of Sales, Hilton Prague Old Town, Czech Republic

11.50 - 12.40CROISSANTS & COFFEE BREAK - POWERED BY JULIUS MEINL

12.10 - 12.40SPEED NETWORKING

12.40 - 13.00Case study: The Posthotel Achenkirch awarded onboarding programmeLuisa Fath, Human Resource Manager, Posthotel Achenkirch, Austria

13.00 - 13.20Presentation: Technologies for your hotel of the futureKrešimir Jusup, ICT Standard Proposition & Pricing Management Expert, Hrvatski Telekom Telecom, Croatia

13.20 - 14.40TIME TO ENJOY YOUR LUNCH WITH VIEWS OVER THE ADRIATIC & HOSTED LUNCH TABLES

BEST STAY 2018 CONFERENCE PROGRAMME

Day one | Thursday, November 8A vision of hospitality trends for today and tomorrow

BEST STAY 2018 AWARDS

Every year, Best Stay brings together the very best professionals in tourism and we are celebrating it by awarding those who really stand out in a specific area. Best

Stay Awards were held for the first time in 2017, to recognise the latest and the greatest of innovative, secure, top level solutions, companies and individuals who are really making a difference and representing the best of hospitality. This year we are waiting for you - register and prove you are the best!

BEST STAY 2018 AWARDS APPLICATIONS WILL OPEN ON SEPTEMBER 3.

CAST YOUR VOTE - this year you can make a difference to who will win the Best Stay Awards. For all the details, visit: beststayevent.com/awards

Joze TomašGeneral Manager

HOTEL PARK SPLIT

Adam RowledgeGeneral Manager

GEORGIAN HOUSE HOTEL

Sophie ClarkeSocial Media Manager

RADISSON HOTEL GROUP

Edwin BroersRegional VP CE & EE

WYNDHAM HOTEL GROUP

Awards Categories:

• HOTEL STAR OF THE YEAR• THE BEST NEW HOTEL ON THE BLOCK• “SIMPLY THE BEST” MARKETING CAMPAIGN• BEST HOTEL WEBSITE• THE COOLEST “OUT OF THE BOX” HOTEL• THE BEST NEXT GEN TECH FOR HOTELS• THE #1 HOTEL DREAM TEAM• FIRST-CLASS HOTEL APP

BEST STAY 2018 AWARDS JUDGES

BEST STAY 2018 THEMED PART Y20.30 | L ALE Z AR, RIXOS LIBERTA S DUBROVNIK

We are taking this year’s Best Stay party to another level - expect the unexpected with themed party and exciting surprises. Party theme will be announced in September but go check our twitter account (twitter.com/BestStayCroatia) for clues which were released during August.

YOU

Martin DochateauGeneral ManagerMADE IN LOUISE

Kai DieckmannGeneral Manager

REGENT PORTO MONTENEGRO

CASTYOURVOTE

Monika MoserDistribution & Revenue Management Director

BEST WESTERN HOTELS & RESORTS

09.40 - 09.45Flash-back to Day 1 - What did we learn yesterday?Conference Moderator: Tina Odinsky Zec, Director, Innovation and Entrepreneurship Center, ZSEM, Croatia

09.45 - 10.00How delivering a guest experience is no longer enough without a deeper emotional connectionAlan Williams, Owner, ServiceBrand Global Ltd, United Kingdom

10.00 - 10.20Case study: Standing out in a crowded space through niche marketingAdam Rowledge, General Manager, Georgian House, United Kingdom

10.20 - 11.00Panel: All things smart and all things connected - Considering the usefulness of new trends in technologyLora Vasileva, Front Office Manager, Suite Hotel Sofia, BulgariaElena Radulović, Marketing & Event Manager, Importanne Hotels & Resorts, CroatiaStefan Baumann, Hospitality Partner Account Manager, Hospitality & MDU Solutions CE & EE, , Ruckus Networks, Germany

11.00 - 11.20Delighting each guest with a personalised entertainment experienceKeep an eye on the website beststayevent.com for latest speaker updates

11.20 - 12.10COOKIES & COFFEE BREAK - POWERED BY JULIUS MEINL

11.40 - 12.10SPEED NETWORKING

12.10 - 12.50Panel: Guest transportation today vs. tomorrow - How to plan ahead to attract more guests in the future?Zafiris Lampadaridis, General Manager, Mercure Belgrade Excelsior, AccorHotels, SerbiaElena Radulović, Marketing & Event Manager, Importanne Hotels & Resorts, CroatiaNicolai Czepluch, Director of Guest Experience, The Chedi Luštica Bay, MontenegroJoze Tomaš, General Manager, Hotel Park Split, Croatia

12.50 - 13.10Enriching the guest experience with smart room systemsKeep an eye on the website beststayevent.com for latest speaker updates

13.10 - 13.30Case study: Lešić Dimitri Palace & Korčula Town - an example of effective destination management Ivana Pačić Unković, Marketing Director, Lešić Dimitri Palace, Croatia

13.30 - 14.20ENJOYING LUNCH BY THE DUBROVNIK SEASIDE

14.20 - 14.40Case study: The synergy of sports events and tourism to boost guest experienceKeep an eye on the website beststayevent.com for latest speaker updates

14.40 - 15.00Case study: Enhancing the hospitality Wi-Fi experienceRepresentative, Aruba Networks (a Hewlett Packard Enterprise company)

15.00 - 15.20Case study: Creating exceptional guest experience in disability friendly hotelsMario Ovsenjak, General Manager, Hotel Gotham, United Kingdom

15.20 – 16.10BEST STAY PRACTICAL WORKSHOPSChoose your favourite topic and join that group to discuss the topic and learn about it in detail. Drinks and refreshments will be served in conference rooms during workshops.

NEW MARKETING TRENDS IN HOSPITALITYSandra Koroljević, Consultant, Hauska & Partner, Croatia

F&B TRENDS IN HOSPITALITYAlexander Orlandini, Owner, Orlandini Consulting, Austria

REVENUE MANAGEMENT TRENDS IN HOSPITALITYIvan Bilandžić, Head of Revenue Management, Maistra, Croatia

OPERATIONAL TRENDS IN HOSPITALITYInterested in leading this workshop? Contact Andrea at andrea@proper.com.hr

16.10 – 16.20The Best Networker Award & Best Exhibitor AwardFor the first time at Best Stay, we will be giving away 2 very special awards: One for the Best Networker, ie. a person who networked the most during the event, and one for the Best Exhibitor, a company that showcased their products or services in the best way, interacted with the audience most and impressed most of our speakers - Read more about both of these below.

16.20 – 16.30Exhibitor giveaway prize drawAll hotel attendees will be given an exhibition passport for which they will collect stickers when they visit an exhibitor stand. During this prize draw, all passports which are filled with exhibitor stickers will enter the draw. The winners will be given special giveaways put together by the exhibitors - good luck!

16.30 – 17.10SUPER Panel: What do we expect to see in the next five to ten years in hospitality? How to get the most out of what the future brings?Judit Sipos, Guest Relations Executive, The Ritz-Carlton Budapest, HungaryDanijela Đurović, General Manager, Montenegro Stars Hotel Group, MontenegroŽivorad Vasić, HG Area Manager, InterContinental Ljubljana, Crowne Plaza Belgrade, SerbiaDragan Baričić, General Manager, Sheraton Dubrovnik Riviera Hotel, CroatiaMartin Jones, Vice President F&B, Accor Hotels, SwitzerlandGürhan Sayar, General Manager, Lazzoni Hotel, Turkey

17.10END OF BEST STAY 2018 CONFERENCE PROGRAMME

The whole conference programme will be delivered in English and there

will be no simultaneous translation.

Finding and mastering your niche.Day two | Friday, November 9

BEST STAY 2018 CONFERENCE PROGRAMME

09.30 - 10.00Registration and coffee

10.00 - 10.20How to identify, attract and evaluate the best staff for your business?Martina Kessler, Senior HR Consultant / CEP Project Manager, SELECTIO, Croatia

10.20 - 10.40Employees and motivation as core of a balance scoreSlavica Bogosavljević, General Manager, Holiday Inn Beograd, Serbia

10.40 - 11.00Case study: How we’ve built a great team for our hotelKeep an eye on the website beststayevent.com for latest speaker updates

11.00 - 11.30Practice makes more perfectAlan Williams, Owner, ServiceBrand Global Ltd, United Kingdom

11.30 - 12.00Panel: How to perfect your HR strategy based on ideas from other industries, markets and regionsEmina Sehalić, Director of Operations, Swissotel Sarajevo, Bosnia & HerzegovinaMarinetta Molnar, HR Director, Buddha-Bar Hotel Budapest Klotild Palace, HungaryAna Gazić, HR Generalist SEE/Italy, Falkensteiner Hotels & Residences, CroatiaBesim Agušaj, Ph.D., Hospitality and Tourism Management program Area Head, RIT Croatia, CroatiaKristian Šustar, Chief Development Officer, UNILINE, Croatia

12.00 - 12.45LUNCH: TIME FOR SOME GOOD FOOD AND DRINKS

12.45 - 13.45Roundtables - Each presenter from the previous topic will lead a roundtable discussion for a smaller group of attendees that want to join that particular topic

TOP TIPS FOR HIRING THE RIGHT STAFFKristian Šustar, Chief Development Officer, UNILINE, Croatia

HOW TO EFFECTIVELY MOTIVATE YOUR STAFFNina Stamenić, Hotel Manager, Solaris Resort, Serbia

SUCCESSFUL TALENT MANAGEMENT STRATEGIES AND HOW THEY CAN BE IMPLEMENTEDJurate Rudiene, General Manager, Park Inn by Radisson Kaunas, Lithuania

13.45 - 14.00Snapshots of what we’ve all learnt in Roundtables

14.00END OF BEST STAY WORKSHOP AND 2018 EVENT

Register for a two day conference pass and attend the HR WORKSHOP on November 10 for free. Check out the last page for more information regarding ticket prices.

Attracting and retaining talent in hospitality, with best practice examples, real-life exercises and focus on what works!

Saturday, November 10

BEST STAY 2018PRACTICAL WORK SHOP

SPECIAL OUT-OF-THE-HOTEL

LOCATION IN DUBROVNIK

• Choose between fixed and mobile telephony and technologies designed specifically for the hospitality industry• We tailor our technology solutions to suit your needs• Maintenance and 24/7 expert customer support included• Option to pay in fixed monthly installments

For more information, visit hrvatskitelekom.hr/poslovni/hospitality or call 0800 0005.

choose our technology solutions for the hospitality industry and welcome your guests well-equipped.

be ready for the new season with hrvatski telekom services!

BEST STAY NEWS

ABOUT VALAMAR

Valamar Riviera, the leading tourism company in Croatia, which can welcome around 57,000 guests in its 33 hotels and resorts and 15 camping resorts from

Istria and Kvarner to Dubrovnik, continues with successful growth. Investments in digital technology are important part of the company's development, and together with Hrvatski Telekom, Croatia’s leading telecommunications company, Combis and Cisco Systems, Valamar has successfully launched a project of introducing advanced Wi-Fi solution into its objects.

CHALLENGEIt is well known that fast and undisturbed Internet connection is among top demands of guests today. Although Valamar, prior to launching this project, offered its guests Internet access, the Wi-Fi coverage was uneven, with about 1,500 access points and equipment from different manufacturers.

SOLUTIONWi-Fi project in Valamar was planned to be completed over a period of three years (2017–2019), and currently 40 objects (hotels, campsites) are covered with more than 6,000 wireless access points. Now Valamar can support up to 60,000 concurrent clients and devices at any one time, which was unthinkable just two years ago.Hrvatski Telekom connected all the locations with the

central hub in its data center, provided a bandwidth of 400 Mb to 10 Gb, and, for Croatian terms, a very impressive 12 Gbps Internet speed.Combis, leading IT service provider in Croatia, designed the entire Wi-Fi system and implemented it before the start of the tourist season and also designed a LAN segment. The wireless system is based on Cisco Systems' world-leading networking technology, and for improving monitoring and reporting, Combis has further developed the Wi-Fi and LAN monitoring app. Combis also provides services of proactive and reactive maintenance.

MAIN BENEFITS• increased guest's satisfaction• uniform level of service at all locations• higher level of quality management with centralized

supervision• continuous provision of services with timely response

if needed

PLANS FOR THE FUTUREProject fulfilled its expectations in all aspects – realization in accordance with the plan and the financial framework and quality of the Wi-Fi system achieved higher guest ratings than expected. The 2018 phase of the project is successfully completed, and it is expected that number of wireless access points will even surpass 7,000 by the end of 2019.

CRE ATING UNFORGE T TABLE GUEST E XPERIENCES THROUGH WI-FI

Combis, Hrvatski Telekom, Cisco and Valamar Riviera Case Study

BEST STAY NEWS BEST STAY NEWS

NEW ERA OF SUSTAINABLE HOTEL S

Article by Hauska & Partner

Sustainability has been a growing focus for hoteliers in the last ten years. Embracing a sustainable business culture can make a significant difference in attracting

and retaining guests. Younger employees are drawn to industries that look beyond profitability and focus on benefits of the community and environment. In other words, they are eager to work with companies that make a difference.

Want to make that difference? Let us take you on a path to make your business sustainable.

We are Corporate Social Responsibility and communication consultants, leaders in implementing CSR and sustainability. We blend expertise from two worlds: corporate communications and sustainable governance.

Why is Hauska & Partner your best choice?

• We are future-oriented and ethical consultants. Not only we consult our clients, but over the last years we have embedded CSR into our own management practices;

• We bring to the table interdisciplinary knowledge and competences that don’t need to be present in the organizations – we understand developments and changes in influencing sustainability in various sectors;

• We work across many industries – we well understand both the complexities and specifics of different industries, trends and issues at stake;

• We organize successful dialogue with stakeholders;

• We use various methodologies and tools which can significantly save your time and money and find solutions to pressing problems;

• As a result, we can quickly understand the needs of your business, analyse which issues and stakeholders are relevant for your business in relation to your mid-term and long-term objectives and develop a strategy, processes and reports.

Our services:

• As leaders in incorporating CSR and sustainability processes, we consult our clients towards sustainability, to incorporate it in their company via CSR strategy;

• Together with our clients, we design appropriate programs or measures and establish new forms of collaboration with organizational stakeholders while using international standards and various tools;

• Equipped with the best tools, we accompany our clients through all stages of CSR / sustainability reporting and help them in tailoring the best CSR communication;

• With our own tailor-made methods, organizations identify their material issues, set focus accordingly and optimize their impacts

Ready to make a sustainable difference? Contact us.

Hauska & Partnerzagreb@hauska.comwww.hauska.com

BEST STAY NEWS

WHY BEST STAY ?NE T WORK LIKE NE VER BEFORE

Networking options availabe at Best Stay 2018

Best Stay 2018 is not only a conference, it’s a thrilling 3-day experience where tourism professionals from all over Europe come to exchange experiences, share

ideas, meet new business partners and learn what it takes to be the best in the business.

Here's what Best Stay speakers are looking forward to:

"It would be impossible to single out just one element of the conference as the programme is an excellent one and with the awards too I’m sure that it will be a fantastic few days. I’m looking forward to sharing and learning and finding solutions to tackle some of the challenges we face in the UK." - Adam Rowledge, GM at Georgian House Hotel.

"... networking. I expect to meet great people, people with experience, great future partners and/or colleagues. I look forward to meeting all my colleagues at the Best Stay conference." - Živorad Vasić, IHG Area GM at Crowne Plaza Belgrade, InterContinental Ljubljana, InterContinental Sofia and InterContinental Bucharest.

"Learn about new technologies, share experience, find and meet new friends from the same industry." - Enis Hadžimujić, Acting Operations Director at Novotel Sarajevo

Bristol.

Are you looking to build your networking community of like-minded, bright professionals, key people in the hospitality industry and your

new colleagues and partners?

Best Stay event delivers the most concrete networking opportunities for a B2B event, with networking drinks before the event, speed networking, 1-2-1 meetings, hosted lunch, party at the end of day one and a brand new networking programme just for hoteliers to meet other hoteliers - The Networker!

BEST STAY NEWS BEST STAY NEWS

SPEED NETWORKINGShort meetings, like “speed dating” but in a business context. Meet with 10+ new partners over dynamic 3-minute speed networking meetings.

1-2-1 MEETINGSHave 30-minute meetings over coffee with your potential partners. We will arrange meetings for you with those suppliers you want to meet with and find out more about.

THE NETWORKER PROGRAMME Specifically designed for attendees from hotels who would like to meet other hoteliers. Choose who you’d like to meet from our attendee list of hoteliers and our staff managing the Networker programme will personally introduce you to at least 5 of the chosen individuals during the event. The Networker Programme also includes a competition with a significant prize for the Networker who collects the most business cards during the event.

www.ruckuswireless.com

WIRELESS WIRED IOT

Transforming the Guest Experience with Smart Connectivity

BEST STAY 2018 VENUE:

RIXOS LIBERTA S

DUBROVNIK

BEST STAY NEWS

BEST STAY NEWS

By Proper Events & ResearchProper d.o.o., Primorje 50, 51222 Bakar, OIB 15091068569, +385 51 580 730, +385 99 8305 134, info@proper.com.hr, www.proper.com.hr

See you in Dubrovnik at BEST STAY 2018!

The cost of accommodation is not included in your conference ticket, however, you can book discounted accommodation just for conference attendees at Rixos Libertas Dubrovnik. Price for one night in a single room is €90 and double room is €110 including buffet breakfast, Wi-Fi, parking, pool, sauna and fitness club, VAT (PDV). To book a room, follow these instructions:

• Visit Accor Website - choose Rixos Libertas Dubrovnik Hotel• Click on the additional criteria and insert discount code - BS2018• Make sure you select the SUPERIOR ROOM which we secured for Best Stay

2018 attendees.

HOW TO BOOK A ROOM DURING BEST STAY 2018

Full price after September 15 will be 1,500 kn / € 215 for one

day and 2,700 kn / € 375 for both days + workshop.

Get 4 for 3 - register 4 attendees from the same company and only pay for 3 conference tickets.

REGISTER FOR BEST STAY 2018Use the early bird dicount - valid until September 15

ONE DAY PASS

1,000 KN / €150TWO DAY PASS + WORKSHOP

1,800 KN / €255

EARLY BIRD PRICEFOR 1-3 ATTENDEES

ONE DAY PASS

750 KN / €115TWO DAY PASS + WORKSHOP

1,350 KN / €195

EARLY BIRD PRICEFOR GROUPS OF 5+ & PARTNERS

VAT (25%) IS NOT INCLUDED.VAT (25%) IS NOT INCLUDED.

E ARLY BIRD PRICES

Valid until September 15

1. By phone: +385 51 580 730

2. By e-mail: info@proper.com.hr

3. Online: www.beststayevent.com/registration

If you are interested in sponsorship or exhibition options contact Veronika at veronika@proper.com.hr

3 ways to register