Newfies dialer - autodialer : freeswitch weekly conference 13 march2013
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Transcript of Newfies dialer - autodialer : freeswitch weekly conference 13 march2013
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Areski Belaid<[email protected]>
13th March 2013
Auto-Dialer & Telephone Survey Platform with FreeSWITCH
slideshare.net/areski/
github.com/Star2Billing/newfies-dialer
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How does it work?
1) Create IVR application / Survey
2) Import Contacts
3) Create Phonebook and Campaign
4) Campaign Settings :
CallerID / Speed / Call duration / Schedule
5) Start Campaign
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Create IVR Application
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Import Contacts
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Create a Campaign
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User Dashboard
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Admin Dashboard
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Recent deployments
- "Huron County", Emergency calling system: Call to duty, Contact verification system
- "TransparentAID", Report incident system build on Newfies-Dialer coupled with callback system
- Telemarketing, Survey
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What's new in V2
- Acapela integration - TTS
- New IVR App Editor (Survey)
- Enhancements to the survey branching, logic and
capabilities
- Comprehensive API and API Explorer
- Contact fields & Tag support in TTS
- Real-time Reporting
- Extension Dialing
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- TTS Preview - Preview the TTS in browser
- SMS Support - Commercial module
- AMD module detect answering machine
- Duplicate campaign, export surveys
- Friendly reporting tool and dashboard
What's new in V2 (next)
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Under the hood
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Technical updates V2
- Deployment with Nginx, Gunicorn, Supervisord
- DBMS - PostgreSQL
- Continuous Integration (travis-ci.org)
- Lua FS Application
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Performance
- Closer to FreeSWITCH - mod_Lua
- Caching : issues using memcached lua cache on filesystem : https://github.com/areski/lua-lfs-cache
- Bulk inserts : use FS heartbeat
- Django optimization : https://docs.djangoproject.com/en/1.4/topics/db/optimization/
- PostgreSQL : use logs wisely
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Roadmap Newfies-Dialer V3
- Port to Django 1.5
- Redirect to SIP endpoint
- Callcenter / Agent interface
- Inbound campaign / DID management
- Improve the Dashboard
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General Info- Website : http://www.newfies-dialer.org
- Mailing-list : Google Group
- Get started : Install script
- Documentation : http://docs.newfies-dialer.org
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Hope you enjoyed it! Questions?
slideshare.net/areski/
github.com/Star2Billing/newfies-dialer
twitter.com/areskib
Contact email : [email protected]