NewFeatureR12AR

8/6/2019 NewFeatureR12AR

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2006 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice

Upgrading toReceivables R12?

Angela ChinSenior Functional Consultant, HPConsulting


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Agenda

Receivables in the business

Overview of new functionality in R12 Receivables

Collections functionality:

Obsolescence from R11Now available in R12

Planning your R12 Receivables upgrade

Advantages of migrating to Advanced Collections

Conclusion Further reading & references


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Credit to Cash process flow

Check Credit Transact Invoice / Bill Manage Revenue& Receivables

Receive Payments/ Write offs

Oracle Receivables

Oracle iReceivables

Oracle Advanced Collections

Oracle Credit Management

Oracle Cash Management

Oracle Loans

Oracle Treasury


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New R12 Receivables Functionality

Revenue Management EnhancementsPartial period revenue recognitionRevenue deferralCOGS and revenue matching

Enhanced payment-based revenue recognition*

Line level cash application

Funds Capture Enhancements

Refunds

Credit Card Error handling* & chargebacks Deduction Management*

* Introduced in Financials Family Pack G


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New R12 Receivables Functionality -continued

Balance Forward Billing

Late charges

AP/AR Netting

Reconciliation Enhancements * Customer Standard User Interface change

Golden Tax Adaptor (Mainland China)

* Introduced in Financials Family Pack G


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New R12 Receivables Functionality -continued

R11 functionality now obsolete:Collections Workbench (OracleAdvanced Collections functionality)Bill of Exchange (Bills Receivable functionality)

Trade Accounting (Deduction Management *)

Multi-Org Access Control

E-Business Tax

Legal Entities

Subledger accounting


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Key Concepts in Collections

Collection

Method

Payments &

Promises

Segments

Scoring

Work Queue

Delinquency

AdvancedCollections


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Receivables R11 vs. R12

Collectors To Do List:

Customer / Account search

Call Scheduler

Aging Reports / Tabs

Operational Data Level

Account

Bill To Site

Transaction

Multiple Responsibilities for multipleorganisations

Collector was manually assigned

Calls were manually scheduled

Receivables in R11Collectors To Do List:

Universal Work Queue

Operational Data Level

Customer (Party)

Account

Bill To Site

Transaction

Single Responsibility for multipleorganisations

Collectors manually or automatically

assignedCalls manually or automaticallyscheduled

Promise to pay functionality & disputes

Receivables in R12


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Still there only better:

Dunning Plans

XML Publisher

Optional callbacks

Payment Processing

Integration with Oracle Payments

Statements

Collections Reports

Bill Presentment Architecture

Credit Holds

Correspondence

Receivables in R12


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So whats gone? Customer Calls

REPLA

CED


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So whats gone? Customer Accounts

REPLA

CED


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So whats gone? Account Overview

REPLA

CED


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So whats gone? Aging

REPLA

CED


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So whats gone? Correspondence

REPLA

CED


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So whats changed? TransactionOverview


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So whats changed? Account Details


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So whats gone? Scheduler

REPLA

CED


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Say Hello to Collections - the newCollections Workbench:


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Customer Search


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Universal Work Queue


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Spreadtables - sorting


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Spreadtables adding columns


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New Customer Interface


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Customer Addresses


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Account Profile


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Profile Amounts


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Payment Details


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Late Charges setup


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Next Steps Advanced Collections

PLUS

Case Management tab (Lease Management)

Contracts tab (Contracts)

2x Custom tabs


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Receivables vs. Advanced Collections

Universal Work Queue & Search tool

Collections Workbench with headerand tabs Profile, History, Account,Transaction, Aging, Notes, Tasks

Assignment of AR Collector

Processing PaymentsCreating Promises

Dispute Creation

View invoices with Bill PresentmentArchitecture

Receivables & Collections reports

Seeded Delinquency creation andScoring engine

Configurable Dunning

Correspondence

Receivables

Configurable scoring

Configurable strategies and work items

Configurable segments (filters)

Collections Territories

Work reassignment

Additional Tabs:

Strategy

Lifecycle

Custom1 & Custom2

Loans tab (if licensed for Loans)

Case Management (if licensed forLeases)

Contracts (if licensed forContracts)

Advanced Collections


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Planning your Upgrade

Read the documentation think about: Functional changes:

Need for change management, user training

User roles & responsibilities, security impacts

Correspondence / reports that could be replaced with XMLPublisher reports

Other changes that can enabled or applied before the upgrade

Technical any customisations that:

Could be replaced with new standard functionality

Rely on changed database objects eg the views RA_CUSTOMERSand RA_ADDRESSES are no longer available in R12


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Upgrade Steps for R12 Receivables (ienot licensed for Advanced Collections)

Some processes need to be scheduled to ensuretransactions are being created and processed egScoring, promise reconciliation

Schedule concurrent processes

Determine how users will access Collections functionality

and reports

Evaluate Menu access and

responsibilities

Collections requires collectors be setup as Resources, anda program is provided to convert collectors intoResources

Convert Collectors into Resources

A program is provided to convert scheduled calls fromReceivables, to Receivables Calls in the History Tab

Convert Scheduled Calls intoCollections History Tab

Refer to XML Publisher documentationInstall XML Publisher (if using)

Decide whether to use the seeded dunning letters orcreate new ones

Configure Dunning Letters

Setup configuration for new receivables functionality (ifused) eg late charges, aging buckets

Receivables configuration(optional)

Online checklist of setup steps and configuration optionseg operational data level, setup dunning plans

Complete Collections SetupChecklist

DescriptionStep


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Why Upgrade?

Centralised collectors WorkQueue

Improved work prioritisation

Automated & configurabledunning process, configurablecorrespondence

Improved productivity

Promises to Pay

Best practice

Why Upgrade to R12?

Configurable & automatedCollection Strategies

Improved collections results &productivity

Customer segmentation

Tailored customer messaging

Configurable scoring

Best practice

Why use Advanced Collections?

1

2

3

1

2

3


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Improving your Collections

... For most companies, the results of automating collections aredramatic. They are enjoying a 10 to 20 percent reduction in days salesoutstanding (DSO), a 25 percent reduction in past due receivables, anda 15 to 25 percent reduction in bad debt reserves. These metricsbespeak a significant increase in cash flow with commensurateprofitability enhancements. And because of the productivity gains

delivered by collection software, companies are also able to hold downtheir staffing costs. Such are the benefits that the costs associated withinstalling collection software can be recovered as early as the secondmonth after going live, and usually in no more than six to nine months.

David Schmidt, Paystream Advisors, Inc Receivables and Collection Management: a White Paper,

2007


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Further information

Migrating to Oracle Advanced Collections: An Overview foOracle Receivables Users An Oracle White Paper, Winter 2007(Metalink Note 389443.1)

Best Practices for Adopting Oracle E-Business Suite,Release 12 An Oracle White Paper, June 2008 (Metalink Note580299.1)

Oracle Applications Upgrade Guide: Release 11i toRelease 12.0.4, June 2008 (Metalink online documentation)

R12 Receivables Implementation and User Guides (Metalinkonline documentation)

R12 Advanced Collections Implementation and User

Guides (Metalink online documentation)Or contact [email protected]


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