OUR COMPANY.OUR PEOPLE.OUR CUSTOMERS.

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Voice drives business

55% of purchase related conversations

happen within 1 hour of a mobile search.

Advantages of a cloud-based communications solution Project a BIG COMPANY

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Take your office communication while

ON THE MOVE

NEVER MISS a business lead

94% of Smartphone users want to call a business directly for information,42% want to talk to a real person.

Who are we?

• Pioneers and trend-setter of Cloud Telephony in emerging markets

• Headquartered in Singapore, with offices in India, UAE, Turkey and the Philippines

• Help small business improve his sales by giving them tools to make all customer

communication in one place with SuperReceptionist

• Backed by Sequoia Capital and Mayfield, two of the most prestigious Venture

Capital firms worldwide, who have previously invested in companies like

Google, YouTube and Just Dial

About us

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Market leaders: We are no. 1 in emerging markets

Customer strength: over 15000 happy customers

Global presence: over 65 countries and counting

Different industries: over 25 verticals covered and expanding

99.99 uptime: over two million calls per hour handled successfully

The winners take it all: bagged over 75 awards

Talent: 350 dedicated team working round the clock

Fun at work: 14 super cool offices that make work fun

Awards

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Proud to have won over 75 awards for technology, entrepreneurship and contribution to industries:

Knowlarity in the Media

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“The next generation of IT superpowers are here”

Knowlarity, winner of the TIE Lumis 2013 Award

“One of the fast growing product companies from India”

“One of the most promising Indian start-ups going global”

“Asian cloud telephony giant”

“The future of telephony”

“Innovative Technology of the Year (Cloud Sector)

Buzz

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Our Technology

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• Million calls per hour

• Distributed computing

• Processes both PSTN and VoIP telephony

• TTS and SMS integrated

• Visual drag and drop IVR development

• Outbound and inbound

Delhi

Bangalore

Mumbai

Chennai

Manila

Dubai

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Knowlarity’s solution

Customer calls your business

Our platform answers the call

Call is routed based on custom logic

Powerful

Scalable Reliable

No CAPEX, low OPEX

1-1000s of Agents

Advanced Analytics

Mobile Ready

Security compliant

Inbound & Outbound

Meet the Team

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Ambarish GuptaCEO and Founder

Shantanu MathurIndia Head

Sriram PalepuCFO

Gautam PandeInternational Head

Saurabh DayalSales Head

Deepak RathoreDirector Technology

DP SiddharthVP Engineering

Suma ShamannaAVP Programme

Manager

PrashanthProduct Head

Reasons for Existence

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To do good to small and medium

businesses

To leave a legacy behind to be proud of

To do good to our people by helping them fulfill their

career aspirations

Purpose

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To help businesses do better sales and support by

managing the customer communication from

various ways their customers wants to interact

Transform customer experience for businesses

by enabling intelligent and efficient customer

communication across platforms

Constitution

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Doers: Get your hands dirty

Passion: Work is life and life is work

Tech orientation: Tech/data can move mountains

Teamwork: Nothing gets done alone

Constant improvement: Get better every day

Cleanliness: Right people on the bus, wrong off

Doers vs. Talkers

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There lived two rats time long long ago. First one was well educated and could do great presentations. The second came from a modest background and his only assets were steely resolve and ability to work hard.

It so happened that they fell into a bucket of milk. The first one quickly figured out that trying is useless. One can’t swim out of milk. He drowned. The second one kept trying until the milk became cream and he climbed out.

For doers, the universe bends.

We want to bend universe.

Passion

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A typical 25 year old person has some 35 years of professional life. This is 3L hours. 1L hours is lost in sleeping which leaves only 2L hours.

If you love your work, you can enjoy 2L hours of good life. Its living a full life.

If you hate your work, you have only weekends to enjoy life. That’s only 50K hours. It’s living a quarter life.

We want people who are living full life. Not a quarter life. They are happy and they do great work.

Technology & Data

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“Everything that is repetitive should be automated”

“In God we trust. Everyone else should bring data”

Technology allows us to do more, with more consistency and provide better quality. Bow and arrow will never compete with machine guns.

We want people who use technology and data to solve problems.

Constant improvement

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If you are 1% better everyday in doing something, in a year you will be 3700% better in doing that work. This beats everyone competing with you.

We want people who are constantly improving their skills. They get better much faster than everyone else.

Right people on the bus

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“Success is contagious”

A players like to be with A players. B players like to be with C players.

As a team is infiltrated by B players, it soon invites C players. Soon enough A players leave. Team performance goes down.

We want to make sure we get A players. We want to collectively guard against getting B and C.

Off the bus: Crooks

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Compromise with honesty and integrity is a slippery slope. Protecting one lie requires another and before you know you are in the web of deceit.

We want people who are truthful and honest all the time.

Off the bus: Bureaucrats

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Bureaucrats rejoice the power they gain by making people run around for things that can be easily done through other methods.

We do not want people who like to accumulate power by making unnecessary processes and who do not contribute towards the well being or customers or employees.

Its ok to make mistakes.

Off the bus: Mr. can’t do!

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IMPOSSIBLE

“No it can’t be done. Nah. wow! when was the last time we did something like this? Let’s be realistic. This is stretching too much. We don’t have resources.”

All the progress in the world is achieved by those who have tried “impossible”. Unfortunately they are violently attacked by those who won’t.

We want doers. And we want to remove those who interrupt them from doing it.

Fighters

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4AM morning work routines. When needed.

Fun at work!

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Cyberhub office is optimized for the closest distance to beer, metro and watching movies, sport in office.

Chaopal

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Common area for carroms, foosball and food. Things can get heated in foosball tournaments!

Get hands dirty

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Lets clean up the footpath. Don’t have to wait for government!

Offices

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To be efficient and happy, both Gurgaon and Bangalore office are in close proximity to metro stations and beer.

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Read more on:

- http://www.seattletimes.com/business/technology/india-draws-tech-dreamers-back-home/

- https://medium.com/@ambarishknow/do-you-love-us-yet-5cb990a0eef5#.10x9pyriv

- https://medium.com/@ambarishknow/building-character-one-crisis-at-a-time-bc5613d9fe26#.5wylm9fu4