leading successful change in local government

SOLGM ANNUAL CONFERENCE 5-7 SEPTEMBER 2010, QUEENSTOWNSkyLiNE REStAURANt, GONdOLA ANd LUGE

GOLD SpOnSOrS prInCIpAL FAmILy OF SpOnSOrS

www.solgm2010.co.nz

Conference Brochure

Table of Contents

Welcome Message ............................................... 3

Be Inspired in Queenstown

Sunday, 5 September Schedule ............................ 4

Monday, 6 September Schedule .......................... 5

Tuesday, 7 September Schedule........................... 6

Steve Donahue ..................................................... 7

Melissa Clark-Reynolds

Amanda Gore ....................................................... 8

Steve Simpson

Rodney Hide

Panel Discussion ................................................... 9

Conference Master of Ceremonies

Preparing for Population Ageing an A-B-C Approach ............................................. 10

How to Survive and Win With the Media

‘You Know the Steps but Can You Dance?’ The Workforce Planning Imperative! .................. 11

Creating Healthy, Strong and Successful Communities the Role of Local Government

Glenn Snelgrove ................................................. 12

Debra Lawson

Bob Laing ........................................................... 13

Michael Ross

Conference Social Functions ............................. 14

Registration Information .................................... 15

Conference Sponsors ......................................... 16

Trade Exhibition ................................................. 17

Travel Information .............................................. 18

Making Travel Convenient During Conference

Take a Holiday Around Central Otago ............... 19

2010 New Zealand Post Group Local Government Excellence Awards ............... 20

Enjoy the sights of Queenstown - Steamer Wharf

2010 SOLGm

pO Box 121 050

Henderson 0650

Auckland

E solgm@cmsl.co.nz

p + 64 9 835 1531

F + 64 9 835 1539

W www.solgm2010.co.nz

Contact us

2 3

2010 is turning out to be a signifi cant year for our sector. Change is constant most especially in local government. As a result, local government managers are constantly evolving to meet the changing needs of their citizens, customers, employees, elected members and other stakeholders.

The 2010 SOLGm Annual Conference will be about ‘shaping the future’ of local government and how Chief Executives and their managers can lead successful change and deliver successful outcomes that will benefi t their communities, their organisation and the sector at large.

The SOLGm Annual Conference is the premier event for local government managers. It is one of the very few events where Chief Executives and managers in local government get together to learn, share ideas and network.

We invite you to Queenstown, a perfect venue for this year’s conference as we aim to deliver a programme that will feed your imagination, inspire you to become better leaders and revitalise the spirit in you.

We look forward to welcoming you in Queenstown this September.

2010 SOLGM Annual Conference Organising Committee

45 South Branch members

Athol Stephens, dunedin City Council

Louise Pagan, Southland district Council

Susan Jones, Gore district Council

Richard Mabon, Waitaki district Council

Phil Melhopt, Central Otago district Council

kelly Campbell, Queenstown Lakes district Council

Murray Washington, Central Otago district Council

debra Lawson, Queenstown Lakes district Council

Welcome

RELAX... YOU’RE IN SAFE HANDS

David Smith

Conference Convenor

SOLGM National Offi ce

David Smith

Janice nadew

Conference Manager

paul Walker

Convention management new Zealand Ltd

Be Inspired in Queenstown

Queenstown, the premier adventure destination of new Zealand, is proud to host this year’s 2010 SOLGm Annual Conference.

Offi cially, spring will have sprung by the time we get together at the Skyline restaurant and Gondola. While we can not guarantee glorious spring weather in September, we can assure you that Queenstown will put on a good show – the colours, sights, scents and sounds of Queenstown will just be the perfect cure to shed our winter chills.

The past few months have been enlightening for me. Local government faces unique challenges and is constantly under pressure to deliver more for less. But what impressed me is the dedication and commitment of local government employees to be of service to their communities. And as leaders in our organisations, it is up to us to keep this energy and spirit alive in our staff.

I personally look forward to welcoming my local government colleagues and spending the two and a half days sharing stories about our challenges and successes.

Debra Lawson

Chief ExecutiveQueenstown Lakes District Council

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Skyline Gondola, Restaurant and LugeThe 2010 SOLGm Annual Conference and Trade Exhibition is situated at the Skyline Gondola, restaurant and Luge. The distinctive outline of the Skyline complex is one of the first sights to captivate visitors to Queenstown.

It is an easy 10 minute walk to the base of the gondola, from the conference hotels located in central Queenstown.

Conference delegates will have unlimited gondola access during conference hours.

Sunday, 5 September

8.00 am – 3.00 pm Pre-Conference Golf Tournament, Cycle Ride and Lunch

First tee off is at 8.30 am. Buses will transport golfers from the conference hotels to the golf course and back. THIS ACTIvITy IS OpTIOnAL AnD InCurS An ADDITIOnAL COST.

venue: Kelvin Heights Golf Course

3.00 pm Registration and Information Desk Open

venue: Skyline restaurant

5.00 pm – 6.30 pm Official Opening Ceremony

venue: Wakatipu room, Level 2

Welcome by the Topp Twins, Conference mC*

powhiri*

Welcome remarks by Clare Hadley, SOLGm president*

Welcome remarks by Clive Geddes, * mayor of Queenstown Lakes District Council

Address by Lawrence yule, president Local Government new Zealand*

Awarding of SOLGm Long Service Certificates*

Awarding of the 2010 new Zealand post Group * Local Government Excellence Awards

6.30 pm – 7.30 pm Simpson Grierson Welcome Cocktails

venue: Skyline restaurant Level 1

Conference

Wakatipu Room

plenary sessions and breakout workshops will be held at the Wakatipu room located on Level 2 of the complex.

Skyline Restaurant

The Skyline restaurant, located on Level 1, is the venue for the conference trade exhibition, registration booth, tea and lunch breaks. you will find here 22 trade exhibitors, a coffee bar, a cyber lounge, the poster display of the new Zealand post Group Local Government Excellence Awards and the SOLGm display booth.

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Monday, 6 September 2010

7.00 am registration and Information Desk Open

7.30 – 8.15 am SOLGm Annual General meeting and Breakfast venue: Wakatipu room

8.45 am Welcome remarks and Housekeeping Topp Twins, Conference mC

9.00 am – 10.00 am Hon. rodney Hide, minister of Local Government

10.00 am – 10.30 am morning Tea

Sponsored by: Tourism resource Consultants

10.30 am – 10.45 am Presentation

By Tim Sole, Civic Assurance

10.45 am – 11.45 am Keynote Speaker: Steve Donahue Sponsored by: Civica

11.45 am – 12.30 pm Keynote Speaker: melissa Clark reynolds

12.30 pm – 1.30 pm Lunch

1.30 pm – 2.25 pm Educational Sessions (select one)

Preparing for the Ageing Population Workshop By natalie Jackson, Director population Studies Centre, university of Waikato

How to Survive and Win With the Media By Brian Edwards and Judy Callingham

2.30 pm – 3.00 pm Leaders in Action Series (select one)

Applying the Business Excellence Model within Local Government By Glenn Snelgrove, Chief Executive, Western Bay of plenty District Council

Title for Now By Debra Lawson, Chief Executive, Queenstown Lakes District Council

3.00 pm – 3.30 pm Afternoon Tea

Sponsored by: Southroads

3.30 pm 4.00 pm Presentation By Jonathan Salter, Simpson Grierson

4.00 pm - 4.30 pm An Overseas perspective

A presentation on key challenges in local government overseas presented by presidents of ICmA, SOLACE, CAmA, and LGmA

4.30 pm – 5.15 pm Keynote Speaker: Chief Executive from the uK (TBC)

7.00 pm – Onwards MWH Conference Dinner

venue: Queenstown Events Centre

Bus departs the conference hotels at 7 pm (sharp)

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Tuesday, 7 September 2010

8.15 am registration and information desk open

8.30 am – 8.45 am Welcome remarks and Housekeeping

Topp Twins, Conference mC

8.45 am – 10:15 am Keynote Speaker: Amanda Gore

Sponsored by: BnZ

10:15 am – 10:45 am Morning Tea

Sponsored by: new Zealand Business Excellence Foundation

10.45 pm – 11.35 pm Concurrent Sessions (select one)

You Know the Steps, but Can you Dance? The Workforce Planning Imperative

By Julie Sloan, Director Workforce planning Australia

Creating Healthy, Strong and Successful Communities - the Role for Local Government

By peter Kenyon, social capitalist, community enthusiast and creator of Bank of I.D.E.A.S.

11.40 am – 12.10 pm Leaders in Action Series (select one)

Innovation in Local Government

By michael ross, Chief Executive, Waitaki District Council

The Australian Experience

By Bob Laing, Chief Executive, Environment Waikato

12.10 pm – 1.00 pm Lunch

1.00 pm – 1.45 pm Panel Discussion:

Through the Crystal Ball: Will the Shape, Purpose and Role of Local Government be Significantly Different in 2020?

panellists:

paul Wylie – Tasman District Council*

roger Blakeley – porirua City Council and Auckland Council*

Barbara mcKerrow – new plymouth District Council*

Graeme martin – Otago regional Council*

Chair : Sue piper, Chairperson, Local Government Commission

1.45 pm – 2.45 pm Keynote Speaker: Steve Simpson

2.45 pm – 3.00 pm 2011 SOLGm Annual Conference presentation by midlands Branch

Conference Closing remarks – Clare Hadley, SOLGm president

* Buses will be available to take delegates from the Gondola to Queenstown airport. Departure times are as follows: 3.15 pm for 4.10 pm flights 3.40 pm for 4.45 pm flights.

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Change Agents?

MELISSA CLARK-REYNOLDS

Change happens to us, and all around us all the time – yet as human beings we have a desire to slow time down, and to resist change. How much more power and freedom it gives us to accept that change is inevitable – and full of possibility! What possibilities will you stand for? What possibilities will you invent for your future? The only thing you

have control over is HOW and WHO you are… the rest is either in the past or the future… and all we have is now.

melissa will talk about her experience resisting, going with, and creating the change she wants in her life and in business… and invite you to transform yourselves into change agents.

melissa Clark-reynolds has been an entrepreneur for almost 20 years. She is the founder and CEO of minimonos.com, a virtual world and social network for good green kids. Originally qualifi ed with a BA (hons) from victoria university and then a masters in Environmental Health from rutgers u university in new Jersey, uSA, she has worked as an advisor and consultant to government agencies in nZ and South East Asia.

She is past CEO of 2 software companies and is on the advisory boards of 6 technology companies. A keen volunteer for a number of community organisations, melissa was chosen, as one of the fi rst two kiwis globally, to train with Al Gore to present his Climate project slideshow (as seen in The Inconvenient Truth fi lm) in 2007.

Follow A Compass, Not a Map

STEvE DONAHuE

The most important journeys cannot be mapped out because you have to cross uncharted territories. The challenge is

to keep heading in the right direction under constantly changing conditions and every increasing uncertainty. This electrifying keynote will help you fi nd direction and seize opportunities by following your compass across the shifting hands of work and life.

Steve Donahue is a speaker, author, personal coach and documentary fi lmmaker. Steve’s fi rst book Shifting Sands; A Guidebook for Crossing the Deserts of Change, which chronicles his harrowing journey across the Sahara, is an international bestseller. For over 20 years Steve has been helping individuals and organization cross the uncharted territory of personal and organizational change.

This will be Steve’s fi rst speaking engagement and fi rst visit to new Zealand. He is already looking forward to coming to ‘one of the most beautiful countries in the world’.

This keynote address is sponsored by

Keynote Speakers

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Focus on the Bright Side

AMANDA GORE

Fortunately for us, change is what the brain needs! not necessarily what we want, but what our brains need! Change keeps us young and vibrant and energetic – Amanda Gore is going to cover some ways we

can see the bright side of change and give us specific skills and strategies to make ourselves better leaders, create better environments for our teams and families – and generally be happier people!

This keynote address is sponsored by

Amanda Gore is called a ‘people whisperer’. She is a communications and performance expert, who for 25 years has been helping people achieve results by re-connecting them to what really drives perception, attitudes, behaviour, engagement, joy and positive outcomes in business and life. She teaches people how to bring out the best in themselves and others, and how to keep a positive spirit, no matter what the circumstances.

Her expertise in transforming the spirit of people and cultures creates changes in perceptions, improves relationships and leadership, connects and engages people, and reframes the value of change. She combines these messages with research in scientific discovers. Amanda will entertain, change perceptions, behaviours and attitudes, and move you to action.

Managing Organisational Culture Through Changing Times

STEvE SIMPSON

It is now widely recognised that the culture of an organisation is the key driver of bottom line performance. During times of significant change, managing the culture is even more important. This session by Steve Simpson will shed light on how to understand organisational

culture through the acclaimed uGrs concept - applied in government and private organisations across the globe. Steve will show how the concept can be used as a tool to heighten the prospect of successful change through keeping people focused on a positive, productive culture.

Steve Simpson is an international speaker, consultant and author based in Queensland, Australia. Described by uK based e-Customer Service World as ‘Australia’s leading corporate culture authority’, Steve has created the concept of uGrs® which is receiving global acclaim as a tool to understand and improve organisational culture.

Steve has spoken at two World Conferences on Customer Service management, in the uS – where he rated in the Top 10 speakers. He has recently spoken at uK Customer management Conference in Edinburgh, the regional Conference for the Academy of Chief Executives in London, and the International Leadership Symposium in Johannesburg. He is the author of two books and a contributing author to a further two books.

Steve has been accredited as a Certified Speaking professional (CSp), the highest speaker distinction recognised by the International Federation for professional Speakers.

Keynote Speakers

Rodney Hide

MINISTER Of LOCAL

GOvERNMENT

In the national-led Government, mr Hide is a minister outside Cabinet holding the following portfolios:

Local Government as minister •

regulatory reform as minister •

Commerce as Associate minister •

He entered parliament in 1996 as an ACT list mp and became the Leader of ACT in 2004. In 2005 he won the Electorate Seat of Epsom. rodney has masters Degrees in Economics (from montana State university) and resource management (from Canterbury/Lincoln universities).

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‘Through the Crystal Ball: Will the Current Shape, Purpose and Role of Local Government be Signifi cantly Different in 2020?’

Against a background of current and future change facing local government, a panel of four senior executives from different types of councils – district, city, regional and unitary, will provide a provocative and thought-provoking discussion on the topic.

Sue piper, Chairperson, Local Government Commission will chair the discussion and ensure that is lively, insightful and inclusive of audience participation.

THE PANELLISTS ARE:

Barbara mcKerrow, Chief Executive, new plymouth District Council

roger Blakeley, Chief Executive, porirua City and Chief planning Offi cer Designate of Auckland Council

Graeme martin, Chief Executive, Otago regional Council

paul Wylie, Chief Executive, Tasman District Council

The Topp Twins are back! For the third consecutive year new Zealand’s well-loved musical and comic duo will again be the mC’s of the annual SOLGm Conference.

Their interaction with our delegates and invited speakers is now a thing of legend and should not be missed.

Conference Master of CeremoniesTopp Twins

Panel Discussion

The remarkables

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PROfESSOR NATALIE JACKSON

DIRECTOR, POPuLATION STuDIES CENTRE

uNIvERSITY Of WAIKATO

new Zealand’s population continues to grow overall and we can see the marked variations across its regions and territorial authorities. This divergent demography is not simply the effect of differing migration patterns and flows. rather, it reflects structural population ageing that, due to differing regional drivers, is

more advanced in some areas than others. There is also a sequential shift from grown to decline that will be experiences by most regions within two decades. It is time to shape the future with strategic planning.

This seminar will outline the distinction between the two technical dimensions of population ageing: structural and numerical ageing, discuss different regional drivers and implications, and present a workshop on how to project the impact of the trends on local government services and resources.

Its overall message is that to successfully prepare for population ageing, an A-B-C approach is imperative: Accept [that it is coming to a region near you]; Buffer [in the short to medium term, revisit and revise policies and the principles on which they are based]; and Celebrate [forewarned is forearmed].

natalie [Jackson] is professor of Demography and Director of the population Studies Centre at the university of Waikato. She gained her phD in Demography from the Australian national university, and holds Bachelor and master of Social Science degrees in demography and anthropology from the university of Waikato.

natalie has recently returned to new Zealand after 15 years in Australia. most of her research is focussed on the different drivers and patterns of population ageing unfolding across regional Australia and new Zealand, and the consequences of these trends for education, the labour market, government, and business in general.

With new Zealand a little ‘younger’ than Australia, she brings much useful experience to the gearing up for population ageing in new Zealand.

Educational Sessions

BRIAN EDWARDS & JuDY CALLINGHAN

The media can be your best friends - or your worst enemies. At different times they will be both. Handling the media is a skill that has become essential to local government. Elected representatives and executive staff alike face the challenge of getting the best publicity from the good news and

rationalising the bad news for the public.

Brian Edwards and Judy Callingham, broadcasters and top media trainers, will give you an insight into the tricks of the trade - how to answer questions from journalists effectively, and how to avoid being trapped into answering questions and giving interviews when you didn’t intend to.

They’ll show you the techniques of getting your key points across to the public - and making sure those message are remembered.

They’ll tell you stories of real interviews that will make you laugh and make you shudder.

They’ll give you advice on how to get your good news into print – and how to minimize the impact of the inevitable bad news that comes with local government.

you’ll go away with a new insight into the media and how it works, and a new appreciation of what good media skills can do for you and for your organisation.

There’ll be time for questions at the end, and a special prize for anyone who can ask them something they’ve never been asked before.

Brian is one of new Zealand’s most respected broadcasters and writers. He is an author, interviewer, media commentator, trainer - and now a blogger. He’s been media advisor to four new Zealand prime ministers and to hundreds of top people in the public and private sectors.

Judy Callingham has been a newsreader, weathercaster, interviewer, announcer, current affairs reporter and documentary maker. A Fellow of Trinity College of music, London, in the Theory and practice of Speech, and a presentation and voice coach for Tv networks, she is also a former journalism tutor and an award-winning television dramatist.

Preparing for Population Ageing – an A-B-C Approach

How to Survive and Win With the Media

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Educational Sessions

JuLIE SLOAN

There is a growing amount of international research and documentation that demonstrates the link between the application of Workforce planning processes, targeted workforce development strategies and increased productivity. Organisations that have applied

Workforce planning to their decision-making during the global financial crisis are now applying the same processes to better position themselves as competitors for the reducing labour market. It is now clear that if you are not developing Workforce planning capabilities that enable you to produce the evidence (supply-gap analysis and risk assessment of supply) on which to base your workforce decisions, your organisation will be less competitive in the labour market.

Workforce planning is:a business imperative •an executive responsibility •about good governance and leadership •a new discipline requiring new skills and capabilities •a continuous future focused process concerned with aligning •the needs of the employee with those of the business, and vice versa

It requires examination and understanding of:mission critical occupa • tions skills shortage occupations •hard to fill occupations •globally advantaged, insulated and vulnerable occupations •supply and demand gap analysis •risk assessment of supply •evidence based and targeted workforce development •strategies - recruitment, retention, growing or buying your workforce and job re-design.

Julie Sloan, Director Workforce planning Australia is widely regarded as a leader in workforce planning in Australia and has spoken on the topic in uSA, Canada, uK and malaysia. Julie believes that Workforce planning a business imperative. The principal author of the inaugural Standards Australia: Guidelines on Workforce planning (2008) and the author of two successful books ‘An Introduction to Workforce planning – are you ready for crunch time? (2008) and ‘The Workforce planning Imperative’ (2010) Julie Sloan is known for her ability to transfer her skills and knowledge on strategic and operational workforce planning in a straight-forward and friendly manner.

PETER KENYON

‘Great communities don’t just happen! – they are created, nurtured and sustained by caring and involved residents’.

This workshop will challenge participants to see the primary role of local government in “strengthening” rather than “servicing” local

communities. The workshop will provide philosophical and practical insights into the “why” and “how” of this focus, including a set of useful tools being utilised in a variety of local governments from around the world.

peter Kenyon is a social capitalist and community enthusiast. Over the last two decades he has worked with over 1000 communities throughout Australia and overseas seeking to facilitate fresh and creative ways that stimulate community and economic renewal. He is motivated by the desire to create healthy, caring, inclusive, sustainable and enterprising communities and local economies.

peter has had a background as a youth worker, teacher, youth education officer and tertiary lecturer. His employment experiences have also included Director of Employment in Western Australia, manager of the Community Employment Development unit in new Zealand and Coordinator of the natal Kwazulu Job Creation and Enterprise Strategy in South Africa.

peter became convinced that one cannot develop communities from the top down or from the outside in. It required communities to build from the inside out, and for their residents to invest themselves, ideas, assets and resources in the process. Subsequently, he created the Bank of I.D.E.A.S. (Initiatives for the Development of Enterprising Action and Strategies) in 1991, to promote such a paradigm shift and assist with the necessary facilitation, ideas and skills.

peter’s consulting work has resulted in assignments in 52 countries and all states of Australia. From 2004, peter has spent part of each year working in a range of middle East and north African countries assisting with the development of national youth policies and strategies.

Creating Healthy, Strong and Successful Communities-the Role of Local Government

‘You Know the Steps But Can You Dance?’ ...The Workforce Planning Imperative!

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Leaders in Action Series

GLENN SNELGROvE

CHIEf ExECuTIvE,

WESTERN BAY Of PLENTY DISTRICT COuNCIL

In 2009 the Western Bay of plenty District Council received a Silver Award from the new Zealand Business Excellence Foundation.

The Business Excellence Awards are fully aligned to the internationally respected uS Baldridge criteria and set such a high benchmark that prior

to Western Bay of plenty District Council’s win, no other council in new Zealand had ever received a Silver Award on its first attempt.

Glenn will talk about the leadership ‘triumphs and tribulations’ associated with driving a continuous improvement philosophy in his organisation through a truly integrated strategy development, implementation and monitoring framework.

Glenn has been involved in the private sector and local government for 35 years.

He is currently:

CEO of the Western Bay of plenty District Council•

Chairman of BOp LASS ltd (Bay of plenty Local •Authority Shared Services)

Implementation management Chair for SmartGrowth •– the 50 year plan to develop a multi-billion infrastructure programme to manage growth in the Western Bay of plenty District and Tauranga City

member of the new Zealand Institute of Directors.•

Glenn has also held operational and governance roles with SOLGm. He chaired the SOLGm Electoral Working party and most recently co-facilitated the SOLGm management Challenge. He has also been involved with the rates working group and led initiatives within rates postponement and local government funding.

DEBRA LAWSON

CHIEf ExECuTIvE, QuEENSTOWN LAKES DISTRICT COuNCIL

Debra will talk about her journey from CEO of Wandle Housing Group in South London to her role as Chief Executive of one of the fastest growing districts in the country.

Given her “title for now” Debra will also talk about the first steps in her new role as Chief Executive of

Queenstown Lakes District Council. Outlining her approach to building trust, strong stakeholder relationships, and her early work to enlist others in a shared view of the future.

Debra started in the role of Chief Executive of the Queenstown Lakes District Council in march 2010.

Born in Britain in 1958 and educated in Bristol, Debra graduated with a BA in Town planning in 1980, specializing in urban Strategic planning.

Before coming to live in new Zealand, Debra was Wandle Housing Group’s Chief Executive, leading a multidisciplinary team of 4 executive directors and an organisation of 160 staff across three main offices. Wandle is one of the foremost developers of affordable homes in London and delivers a diverse range of services which include the sale of properties, leasehold management, student and keyworker housing and shared ownership. The organisation also develops and manages retail and commercial properties and provides social infrastructure.

She has also held a number of non-executive roles including the chair of the Board of Directors, Windsor Housing Association, Director of Sustainable Energy Action and renewal Energy in the urban Environment, and she also served as a Housing Corporation Statutory Appointee.

Applying the Business Excellence Model within Local Government

‘Title for Now’

12 13

Leaders in Action Series

BOB LAING

CHIEf ExECuTIvE, ENvIRONMENT WAIKATO

Bob will share with his audience some of the amusing and not so amusing differences between new Zealand and new South Wales local government. Some of you will have seen the underbelly television series which was partially based in Griffiths new South Wales, where Bob was a CEO for nearly five years. There are

ethical and cultural differences between new Zealand and new South Wales local government. new South Wales is the only state that has a government department entitled ‘The Commission Against Corruption’. Bob then moved to victoria which was again a different experience to new South Wales.

For those of you that are thinking of furthering your careers in Australia a half hour spent listening to Bob could make life a lot easier for you.

Bob has more than 30 years experience in senior roles in local government in new Zealand and Australia. Originally from the West Coast, Bob held CEO roles in new Zealand district and city councils, before moving to Australia in 2000 to take up the position of general manager of Griffith City Council in new South Wales. This was followed by a posting in victoria where he was chief executive of Shepparton City Council. Bob returned to new Zealand in november 2008 to take up the chief executive’s position at Environment Waikato.

The Australian Experience

MICHAEL ROSS

CHIEf ExECuTIvE, WAITAKI DISTRICT COuNCIL

Innovative approaches when dealing with local issues and addressing community well-being outcomes can be done with out spending the “Big Bucks”. The Waitaki District Council has developed a number of programmes that involve youth offenders, the business sector, the police and community which has

contributed to the decline in the crime rate and the reputation that Waitaki is a clean, safe place by visitors to the district.

The Waitaki District Council’s small investment in Community Safety has attracted a large amount of external funding. A number of the initiatives have made their way onto the national arena and are being used as best practices by national organizations and agencies. michael ross will present a smorgasbord of innovative idea’s that can be redeveloped to meet any communities needs and make their place “a safe place to live and play”.

michael started in local government in 1989 - following a diverse experience in the private sector. He started out in Queenstown Lakes District Council as a Senior manager and then moved into CEO roles at Clutha District, Southland District and currently with Waitaki District Council. Since joining Waitaki District Council, michael has established initiatives to be driven from ground up with various community groups.

michael was a founding Director and Chairman of Local Government Online, was until recently Chairman and a Director of riskpool and currently sits on the Board of the Waitaki Development Board and the north Otago Irrigation Company. He is also on the national Executive Committee of SOLGm.

Alison Banks, Waitaki District Council’s Community Safety Officer will assist in this presentation.

Innovation in Local Government

12 13

Pre-Conference Golf Tournament and Casual Lunch

DATE: SunDAy, 5 SEpTEmBEr

TImE: FIrST TEE OFF IS 8.30 Am

THE GOLFErS BuS WILL DEpArT FrOm

COnFErEnCE HOTELS AT 8.00 Am

A SECOnD TrAnSFEr FOr THE CASuAL

LunCH WILL DEpArT FrOm THE

COnFErEnCE HOTELS AT 12.30pm,

LunCH WILL BE SErvED AT 1.00 pm

vEnuE: KELvIn HEIGHTS GOLF COurSE

COST: $75 FOr GOLF AnD LunCH

$50 FOr LunCH OnLy

A great, relaxing way to start the conference - play a round of golf at Kelvin Heights. The course is situated in the amphitheatre of the remarkable mountains and offers a unique opportunity to play on what is internationally regarded as one of the more picturesque golf courses in the world.

We also have 20 bikes available for those who want to ride the track from Queenstown to Kawerau Bridge and an upgraded track from there to Kelvin Heights.

After golf, or the bike ride, recharge your batteries with a relaxing and casual lunch to be served at the Clubhouse. For non-golf enthusiasts, you can join us just for the lunch.

A bus will be organised to take you from the conference hotels to Kelvin Heights and back.

Simpson Grierson Welcome Cocktails

DATE: SunDAy, 5 SEpTEmBEr

TImE: 6.15 - 6.30 pm

vEnuE: TrADE ExHIBITIOn ArEA

SKyLInE rESTAurAnT, LEvEL 1

COST: yOur rEGISTrATIOn InCLuDES 1 FrEE TICKET

ADDITIOnAL TICKET - $50

Simpson Grierson invites you to the Welcome Cocktail Function to meet conference delegates and catch up with your colleagues and peers in a relaxed and casual setting. This is also a chance for you to meet Simpson Grierson representatives at booth 11 and the other 22 exhibitors to find out more about products, services and other solutions that they can offer you.

Conference Social Functions

MWH Conference Dinner

THE GOLD RuSH

DATE: mOnDAy, 6 SEpTEmBEr

TImE: BuS DEpArTS FrOm THE COnFErEnCE

HOTELS AT 7.00 pm

vEnuE: QuEEnSTOWn EvEnTS CEnTrE

JOE O’COnnELL DrIvE, OFF STATE HIGHWAy 6,

FrAnKTOn

COST: yOur rEGISTrATIOn InCLuDES 1 FrEE TICKET

ADDITIOnAL TICKET - $150

mWH invites you to the Gold rush Conference Dinner at the Queenstown Events Centre. The setting will be reminiscent of the 1860’s Goldrush era complete with replica bank and mining artefacts. Strike it rich at the gold panning trough and have a photo in a period costume. The Topp Twins and a dance band will be the entertainers for the evening. Enjoy a sumptuous meal and some excellent Central Otago wines.

Dress: Think ‘Gold’ – Gold rush, Gold mining, Gold Finger, Gold Lamé, Gold records, Gold medals

For your Partners

In Queenstown there are literally hundreds of options for tours and activities that your partners can experience. As part of the registration process we are asking you to provide details of your partner that you will be bringing to the conference. Once attending partners numbers are known closer to the conference we will send each partner an activity options pack. We will contact all attending partners and facilitate group bookings as required.

Goldfields Jet Thrills

All prices are GST inclusive

14 15

No price increase this year! the 2010 SOLGM Organising Committee has decided not to increase prices from last year and still deliver an excellent programme with world class speakers, insightful and relevant workshops and fun-filled social functions.

All prices include GSt

Early Bird Registration Fees (until 29 July 2010)

SOLGM MEMBER RATES

$1,150 – with 2 nights accommodation at the Novotel Queenstown Lakeside or Crowne Plaza

$ 900 – no accommodation

NON MEMBER RATES

$1,250 – with 2 nights accommodation at the Novotel Queenstown Lakeside or Crowne Plaza

$ 1,000 – no accommodation

Late Registration Fees (from 30 July 2010)

SOLGM MEMBER RATES

$1,350 – with 2 nights accommodation at the Novotel Queenstown Lakeside or Crowne Plaza

$ 1,100 – no accommodation

NON MEMBER RATES

$ 1,450 – with 2 nights accommodation at the Novotel Queenstown Lakeside or Crowne Plaza

$ 1,200 – no accommodation

Registration Information

Inclusions

your Registration fees include:

Conference Satchel Bag •

Name Badge •

Entry to all presentations and breakout sessions •

Lunches, morning and afternoon tea breaks •

One ticket to the Simpson Grierson Welcome Cocktails •

One ticket to the MWH Conference dinner •

Gondola passes during conference hours •

Shuttle bus service from conference hotels to Gondola •bottom terminal and back

Group Discounts

Bring your team along! Receive 10% discount on registration fees if you have three or more people registering from the same local authority/organisation. the discount will only be applied after the third person has registered. the 10% discount will be multiplied by three and total will be deducted off the third invoice issued.

For Example (Member early rate excluding accommodation used in the example below):

Registration 1 = $900 invoiced

Registration 2 = $900 invoiced

Registration 3 = $630 invoiced

Registration 4 = $830 invoiced

Registration 5 = $830 invoiced

Social Functions

Pre-Conference Golf tournament and Lunch at kelvin Heights - $75

Pre-Conference Lunch only at kelvin Heights - $50

Simpson Grierson Welcome Cocktails additional ticket - $50

MWH Conference dinner additional ticket - $ 150

GST Inclusive

All prices above include GSt (still 12.5%). if any outstanding invoices are paid and the funds received and banked by the SOLGM conference administrators on or after October 1, 2010 15% GSt will apply.

register Online at www.solgm2010.co.nz

Why Register online? it is quick and simple. it is the ‘greener’ option - no printing of forms and faxing them.

it is the more secure option. the site uses SSL security and 128 bit data encryption. For the non-techies, that means your credit card transactions are secure. you don’t need to pay via credit card, you can select the option where we send you an invoice and you can pay via cheque or direct bank transfer

14 15

Our Sponsors

BRONZE

SOLGM Family of Sponsors

prInCIpAL FAmILy OF SpOnSOrS

SuppOrTInG FAmILy OF SpOnSOrS

The 2010 SOLGM Annual Conference is grateful for the generosity and support of the following sponsors:

SuppOrTInG SpOnSOrS

GOLD SILvER

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2010 SOLGM Annual Conference Trade Exhibition

BOOTH NO. ExHIBITOR

1 polson Higgs

2 Technology One

3 morrison Low and Associates

4 Infor

5 Enviro-mark nZ

6 Simmersion/mycosm

7 Qv

8 nZ Walking Access Commission

9 CAm management Solutions

10 Armourguard

11 Simpson Grierson

12 Civic Assurance

13 BnZ

14 mWH new Zealand

Forsyth Barr Espresso Cafe

Enjoy a flat white or a cappuccino at the Forsyth Barr Espresso Cafe and while you’re there, have a chat with them about the services they offer.

BN

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CIV

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#11

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#12

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#14 MWH

#2 Te

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#19

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#10-

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REGISTRATION AREA

#3

Morris

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Low

#4

Info

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NZ

#15

- C

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#5

Envir

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#6 S

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#16

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#18

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#19

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#9 C

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#20

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#7 NZ Walking Access #2

1 G

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COFFEE BAR by Forsyth Barr

#22 Cortell

#8 Q

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Floor Plan

15 Civica

16 Datam

17 CpG new Zealand

18 nZ Business Excellence Foundation/ promapp Solutions

19 DSS Animal management

20 Objective Corporation

21 Giblin mcLeod

22 Cortell

BOOTH NO. ExHIBITOR

The trade exhibition is an essential part of the 2010 SOLGm Annual Conference. visit the exhibitors and learn more about the products, services and solutions they offer. meet people, establish contacts and find solutions to your problems. At time of printing, the confirmed exhibitors include:

16 17

Travel to Queenstown

Enjoy the sights of Queenstown - Clock tower

How to get there?

There are three carriers that operate regular flights to Queenstown Airport. The earlier you book your flights, the more options you get for cheaper fares.

Air new Zealand has an average of 58 return services a week from Auckland, Christchurch or Wellington.

Book your flights now at www.airnewzealand.co.nz

The Skyline Gondola, restaurant Luge is an easy 10-15 minute stroll from the conference hotels. However, to make it more convenient for conference delegates, shuttle services will be available to transport delegates from the conference hotels (novotel Queenstown Lakeside and the Crowne plaza) to the bottom terminal of the gondola and back.

Shuttle/bus operating times are:

SuNDAY 5 SEPTEMBER

4.00 pm – 5.00 pm rotating shuttle to transport delegates from conference hotels to the bottom terminal of the gondola

7.30 pm – 8.30 pm rotating shuttle to transport delegates from the bottom terminal of the gondola to the conference hotels

MONDAY 6 SEPTEMBER

7.00 am – 8.30 am rotating shuttle to transport delegates from conference hotels to the bottom

terminal of the Gondola

Making Travel Convenient for you During the Conference

5.30 pm – 6.30 pm rotating shuttle to transport delegates from bottom terminal of the Gondola to conference Hotels

7.00 pm Bus transports delegates from conference hotels to the Queenstown Events Centre, Frankton

TuESDAY 7 SEPTEMBER

7.30 am – 8.30 am rotating shuttle to transport delegates from conference hotels to the bottom terminal of the Gondola

3.15 pm A bus will be available to take delegates from the bottom terminal of the Gondola to the Queenstown Airport from flights leaving at 4.10 pm

3.45 pm A bus will be available to take delegates from the bottom terminal of the Gondola to the Queenstown Airport from flights leaving at 4.45 pm

Jetstar has daily services to Queenstown from Auckland and Christchurch.

Book your flights now at www.jetstar.com

pacific Blue has direct services from Auckland.

Book your flights now at www.flypacific.com

Qantas also flights directly to Queenstown from Australia.

From the Queenstown Airport

Taxi and airport shuttle services are available at any time outside the Queenstown Airport to take you from the airport to your accommodation.

rental cars are also available.

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Take a Holiday Around Central Otago

Why don’t you plan a holiday with your family or friends right after the conference? Central Otago boasts a wide array of attractions that will suit just about anyone.

Affectionately called ‘Central’, Central Otago is new Zealand’s most inland region, located in the southern half of the South Island and readily accessible from Queenstown.

Clutha river Cruises

Places to Visit

visiting Central Otago is a journey into new Zealand’s golden heartland. Its many towns and settlements are founded on the pioneering spirit and back-breaking toil of farming run-holders and adventure-seeking gold miners.

The vibrant commercial centre of Alexandra is the region’s business, cultural and political capital. nearby historic Clyde township is home to a hydro-electric dam and includes Earnscleugh valley and Fruitlands with their orchards, vineyards and gold mining remnants.

Cromwell is a smaller and growing commercial centre on Lake Dunstan. The area is known as the fruit bowl because of its orchards.

Cromwell Lake Dunstan

roxburgh is situated on Lake roxburgh and is another fruit growing area. The lake was formed by the nearby hydro-electric dam and like Cromwell’s Lake Dunstan, it hosts a variety of recreational water activities.

Ophir and St Bathans are particularly well-preserved living townships of the gold rush. The latter is close to the Blue Lake and with its glaring-white cliffs – a consequence of hydraulic digging.

The maniototo plains feature remnants of the gold mining era and irrigated pastures. maniototo’s many townships include naseby, the country’s curling (ancient, Scottish ice sport) capital with an indoor rink; and ranfurly, famous for its art deco architecture.

Hayes Engineering Site

What to do

Set your own tempo; cycle a section of the Otago Central rail Trail, taste award winning wines, try curling year round, play a round of golf at one of the 11 golf courses, cruise the Clutha river, visit quaint gold mining towns or just relax at one of the many boutique accommodation places.

‘Central’ is where you can relax, indulge and rejuvenate. The people of ‘Central’ have a strong sense of “Love of place” and are proud to share their place with visitors. It truly offers A World of Difference.

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Enter the 2010 New Zealand Post Group Local Government Excellence AwardsIt’s time to celebrate new ideas in local government once again at the 2010 New Zealand Post Group Local Government Excellence Awards. There are four category awards and the New Zealand Post Group supreme award up for grabs.

Awarding will be during the Opening Ceremony on 5 September at 2010 SOLGM Annual Conference in Queenstown.

Joined Up Local Government Categorythis award recognises projects that involve a local authority working together with one or more other agencies or organisations to advance a common goal. this category is seen as encompassing entries across a wide range of areas of local authority activity. this could include “shared services” arrangements with other local authorities or partnerships with government agencies or community organisations.

Improved Local Regulation CategoryLocal authorities have a wide variety of regulatory roles and responsibilities, and many different activities associated with these. these range from developing regulatory policy or strategy, through planning processes, consent processing, inspection, enforcement and compliance and monitoring activities. this award seeks to highlight local authority initiatives to improve their performance in undertaking their regulatory roles and responsibilities. A wide variety of projects might fall within this category – entries may relate to any area of regulatory responsibility, and to any type of regulatory activity. the defi ning factor is that their aim is to improve performance in one or more areas of local authority regulation.

Council-Community Relationships CategoryHow do you develop and maintain strong relationships with your community? this award recognises projects that demonstrate excellence, innovation or sector leadership in engaging with communities. this category covers a wide range of activities in your local authority and projects that have community engagement as a key aspect may enter.

Building Organisational Capability CategoryLocal authority managers are responsible for maintaining and enhancing the capabilities in their organisation. this award recognises innovation and sector leadership in building organisational capability which may include projects in human resources, technology, process or systems development or other relevant areas.

CLOSING OF ENTRIES IS ON FRIDAY, 23 JULY.

For more information go to

www.solgm.org.nz

2010 New Zealand Post Group Local Government Excellence Awards

Celebrating new ideas