Staff Recruitment,Retention, & TrainingStrategies for Community Human ServicesOrganizations

By Sheryl A. Larson, Ph.D., & Amy S. Hewitt, M.S.W., Ph.D.with invited contributors

Recruitment, retention, and training—the three most challenging issuesfacing community human services organizations. Now supervisors, man-agers, and administrators have a practical guidebook for facing thesechallenges and staffing their agencies with dedicated, motivated directsupport professionals. Each chapter of this easy-to-read handbookfocuses on a critical workforce issue such as recruiting and hiringemployees, socializing and supporting staff, strengthening commitmentand skills through mentoring programs, building effective teams, foster-ing diversity and cultural competence, and designing and surviving orga-nizational change. To help readers meet each of these challenges, thebook offers

• a list of specific competencies that supervisors and managers must focus on developing

• practical strategies and the research and demographic data that inform each strategy

• step-by-step instructions on how to turn the strategies into a workable intervention plan and evaluate the plan’s effectiveness

• a list of questions to help readers determine their organizational needs and spark more ideas about how to use the strategies

• charts, guidelines, case studies, checklists, and easily adaptable worksheets that help organizations put the strategies to work

With the sensible, easy-to-implement suggestions in this invaluable book,readers will sharpen their managerial expertise, reduce turnover, andbuild a more committed, skilled staff.

Price US$35.00 Stock # 708X • 2005 • approx. 448 pages7 x 10 paperback • ISBN 1-55766-708-X

New!

Groundbreaking . . . should be mandatory reading for every current and aspiring

program manager. —Robert M. Gettings

Executive Director, National Association of State Directors of Developmental Disabilities Services

If used as the empowering guidebook and roadmap it is meant to be, everyone will benefit.

—Bill Gaventa, M.Div.Associate Professor, Department of Pediatrics,

Director, Community and Congregational Supports, The Elizabeth M. Boggs Center on Developmental Disabilities,

Robert Wood Johnson Medical School/UMDNJ

[A] platform for creating a celebrated workforce. . . abounds with practical information

and applications.—Renee L. Pietrangelo, Ph.D.

CEO, ANCOR

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___ Staff Recruitment, Retention, and Training Strategies / Stock #: 708X / Price: US35.00

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