New Purpose for Organisations
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Transcript of New Purpose for Organisations
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Chris Thomson & Mike Jackson
New PurposeJune 2012
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Why New Purpose?
Society is demanding new purposes
Business and government urgently need new purposes
Having a new purpose is the most effective way to make systemic change
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The 99%
The 25%
The 1%
Clamour for Change
We are all in this and losing together!
http://www.commondreams.org/view/2012/06/07-2
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Emerging ResponseEmerging championsPuma SportsVirginUnileverGrameen BankMarks & SpencerPatagoniaSuntech PowerMy ShelterGovernments too?
http://www.telegraph.co.uk/earth/environment/9274997/Richard-Branson-and-Jamie-Oliver-put-their-hearts-into-it.html
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Current Purpose of Business
Maximising shareholder value
Money considerations override all others
Pressures to cut corners and break rules
Not fully accountable for consequences of actions
Short-term focusOECD head: Large corporations must regain public's trusthttp://www.jpost.com/Business/BusinessNews/Article.aspx?id=272971
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Purpose of a BankTodayMaximise shareholder valueFormer JPMorgan Banker: Exploiting Consumers Is ‘The Purpose Of The Banking Organization’http://thinkprogress.org/economy/2011/11/18/372044/exploiting-purpose-banking/?mobile=nc
Tomorrow?Maximise stakeholder value“By delighting our stakeholders we will earn acceptable returns for shareholders”
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Current Purposes of Government
Perpetual economic growth
Projecting corporate power
Safety of the people
Pressures on planet Pressures on people Repeated crises Security used against
the people Safety net worn thin
UN: World Economy Should Focus More On Needs Of Societyhttp://www.scoop.co.nz/stories/WO1206/S00183/un-world-economy-should-focus-more-on-needs-of-society.htm
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Effect of unsustainable purposes
Climate change Natural resource Land use Biodiversity loss Garbage Pollution Fracking Earth’s axis shiftApproaching a tipping point?
Approaching a state shift in Earth’s biosphere
http://www.nature.com/nature/journal/v486/n7401/full/nature11018.html
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Damaging planet
Damaging society
Damaging ourselves
Damaging our legacy
Wider Consequences
Uncertainty Fear
Anxiety Destruction
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Changing Environment
Benign and passive
to
Reactive and turbulent
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Our Typical Response
Do nothing/defer
Make it worse
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Competition vs Collaboration
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New Purpose of Government
Enhance and restore society and planet
Fairly distribute wealth and opportunity
Provide real security
Do no harm
Promote intelligence of the people
People feel safe, not oppressed
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New Purpose of Business
Healthy profit …..
… from shared values not just share value
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From Top Down to Bottom Up
Decision-makers
Organisations
Society
Society
Organisations
Decision-makers
Changed methods of inspiration, engagement and enablement required
Today Tomorrow
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How to Find a New Purpose
Words
Purpose
Figures
Measures
Pictures
Culture
Models
Process
Leadership
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To help you find a new purposeand
To help you put it into practice
Our Purpose
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Foresightful - future focused Intelligent - wise counsel Resolute - purposeful Shared values - common aims Trustworthy - dependable
Our Values
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How are we doing?
Foresightful - future focused 98%Intelligent - wise counsel 99%Resolute – purposeful 99%Shared values - common aims 95%Trustworthy – dependable 100%
Our Measures
Ask your stakeholders continuously
Respond to their concerns
and desires!
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Our Processeshttp://newpurpose.shapingtomorrow.com
• Track countries, organisations and people for signs of new purposes
• Research the future of organisations
• Align brand, policies and practices to a new central purpose
• Train leaders in the concepts of New Purpose and in ways of applying them in the organisation
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Our Leadership
Do less and achieve more Have less and enjoy more Expect less and receive
more Say less and
communicate more Use fewer resources and
get better results
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From Lose:Lose to Win:Win
Significantly improved: Reputation and brand Resilience and agility Customer delight and staff pride Accountability and responsibility Decision-making Stakeholder value Shareholder and society return Prosperity for all People | Profits | Planet
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We Already Do This!Rhetoric:“A company that respects its people and the planet”“Maximising shareholder value”“Delivering service, value, quality and reliability”“Committed to doing business responsibly”
Reality:Redundancies by text messageMaximising executive valueMaking the Earth and humanity poorerUnethical pricing
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Signs of Coming Failure
No vision of the future purpose of an organisation
Multiple visions abound No visible and consistent
measures of stakeholder satisfaction
People treated like commodities and punters
Silo management and fiefdoms
Total focus on short-term results
No celebrations of success beyond profit and growth
Limited learning from failures
Carry on regardless Invisible & over paid
executives
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What is Your Purpose?
Is your organisation fit for the 21st century?
How will it improve its leadership?
Will it be a crow or a goose in the transition?
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2050 – The Big Things
Today’s focus Climate change Population Energy Food and Water Inequality Drugs War Technology
Tomorrow’s inspiration Honesty Kindness Peace Beauty Intelligence Wisdom Humanity Friendship
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Change always starts with you
Address causes, not symptoms
Lead by example Include all the elephants
in the room
Change Begins with All Of Us
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What will people say about you after you’ve gone?
Your Legacy
“What we do in life echoes through all eternity”Russell Crowe, The Gladiator