New Mobile AgentKim Knapp-Realtor

Founder Real Dynamic Agents

MLS BOOKS

PAGERS

Fax Machines

Manual Lockbox

Digital

Cloud

Connectivity

TEXTING

VISUAL VOICE MAIL

PRIVATE FB MESSAGE

TWEETING

FACETIMEEMAIL SKYPE

TECHNOLOGY IS A TOOL

Task

Lead Generating

Customer

ContactSAVE ROOM FOR WHAT YOU NEED MOST

? What Do I need Help with or more of ?

Will I use it?

Can I use it?

How will I use it?

Streamline, Eliminate or Enhance

Communication

Reach across town, across the country or across

the world

Connect

From: Kathy Weissberg [mailto:kathyweissberg@gmail.com] Sent: Tuesday, May 06, 2014 2:46 PMTo: Dad & Diana Weissberg; Allie; Owen; Thomas Knapp; Kim Knapp; Subject: Our New House in Bexley - 2467 Plymouth Avenue! It's official! The sellers accepted our offer!   Just wanted to let everyone know what our new home looks like.  It's a charming 1925 stone and shake house - 4 bedrooms, 4.5 baths. It's a fabulous location and a great neighborhood!  We only have a picture of the outside right now as we bought it before it went on the market.  We take possession at the end of June! I get to see it in person in two weeks – I've only seen via FaceTime, but Jerry walked through with our agent. Kathy & Jerry

• *Bring your files with you when you're on the go• *Edit files from your phone or iPad• *Easily upload photos and videos • *Share freely with friends and family or customers

Cloud Storage

Evernote

Evernote Hello

CloudOn

Dropbox

Skydrive

Box

Paperless Transactio

ns

A Docusign Transaction Room

ECHOSIGNDOCUSIGN

Build

Connect

Nurture

It costs 6- 7x more to acquire a new client

than to maintain an existing one.

Follow up – Dating Your customer

Overview• Voicemail transcription• One number• Personalized greetings• International calling• SMS to email• Share voicemails• Block callers• Screen callers• Mobile app• Conference calls• Number Porting

Easy CustomizationFull SIP SupportAutomatic SMS/Text ResponsesDial Out from Any of your NumbersTranscribes Your VoicemailsActs as a Call Capture SystemDynamic Call HandlingTeam FunctionalityEasy CRM IntegrationLets You Quickly Prioritize CallsUses Your Existing Mobile NumberProvides Information to CallersPromotes Your BrandSaves Voicemails in the CloudGives You Peace of MindAccess to Voicemails via the WebProvides Intelligent NotificationsSMS Enabled Phone Numbers

Drip Email

Video Email

Birthdays

Anniversary's House,

weddings

Data mining

Holidays

Your Database is your GOLD

Contactually integrates Social & CRM

Outlook and GMAIL

Happy Grasshopper

Position Me

Leads feed in from several lead sourcesZillowTruliaRealtors.comEtc….

BombBomb

Leverage Testimonials

Videolicious

SO - EASY

Slydial (go directly into VM)

HANDY

TWEETING

Write & Negotiate Contracts

Show Homes Across the World

Respond to Social Media

SKYPE

FACETIME

DOCUSIGN

PAPERLESS

CLOUD

TRANSACTION ROOMS

TEXTING

CONTENT /RSS

SOCIAL DECKS

VISUAL VOICEMAIL

CRM’S

Do Business Anywhere- Anytime

Make it Easy for Customers & Yourself

Goal is to Translate online to offline

Connect/Engage

Learn to Data Mine

Earn Trust Through Testimonials

Give to Get

Remember it’s about “Relationships”

Kim Knapp-Realtor Follow me on Twitter

@jaxsecretagent

Kim Knapp-Realtor

2014 Get ahead of the GAME

@jaxsecretagent

4 Keys to SUCCESS in 2014

Know your customer

Deliver a Sticky Message

Tell your Story

The New Mobile Social Agent

Don’t become a CommodityAll Realtors Have………

SignMLSOpen HouseFlyersRealtor.com100’s websitesPictures (I hope)

When you become a Commodity customers shop by Price

SERVICE!

WHAT MAKES YOU DIFFERENT?

WHAT SETS YOU APART?

WHAT IS YOUR VALUE PROPOSITION?

Turn strangers into friends, Then turn friends into customers, And then do the most important thing. .... turn your customers into salespeople. Seth Godin

1-Who is your Customer

Build your Business Plan Around the TARGET

Who do you want to work with?

• Niche…….o People with Boatso Horse propertyo Seniorso First time buyerso Luxuryo Golf communityo Waterfront

• Geographical Area

2-Deliver a Sticky Message

Effectively Interrupting People

Consistent Branding

Frequency

• Have purpose

• Genuine

• Make it easy

• Relevant to the recipient

• Be Interesting

“90% of all Buyers said they would use the same

agent again or recommend them.”

Only 10% did.

Source National Association of REALTORS Profile of Buyers and Sellers 2012

3- Are you Telling Your Story?

It costs 6- 7x more to acquire a new client

than to maintain an existing one.

Follow up – Dating Your customer

Drip Email

Video Email

Birthdays

Anniversary's House,

weddings

Data mining

Holidays

Your Database is your GOLD

Contactually integrates Social & CRM

Outlook and GMAIL

4-The New Mobile Social Agent

TWEETING

Write & Negotiate Contracts

Show Homes Across the World

Respond to Social Media

SKYPE

FACETIME

DOCUSIGN

PAPERLESS

CLOUD

TRANSACTION ROOMS

TEXTING

CONTENT /RSS

SOCIAL DECKS

VISUAL VOICEMAIL

CRM’S

Do Business Anywhere- Anytime

Make it Easy for Customers & Yourself

Goal is to Translate online to offline

Connect/Engage

Learn to Data Mine

Earn Trust Through Testimonials

Give to Get

Remember it’s “Social Media”

Kim Knapp-Realtor Follow me on Twitter

@jaxsecretagent