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    DECEMBER 2012

    Effective Interpersonal Communication Skills Using NLP (iKnowledge SBL Khas Approved training)3 & 4 December

    Professional Business Etiquette, Protocol & Image Grooming 3 & 4 DecemberHighly Effective People Skills Through the 7 Habits 3 & 4 DecemberLINE LEADERS IN ACTION! - A Program for First-time Leaders! 3 & 4 DecemberWriting Business Communications Effectively - A Write Pro Program 3 & 4 DecemberCoaching & Mentoring: How to coach & mentor 3, 4 & 5 DecemberPositive Work Attitude & Teamwork 5 & 6 DecemberSuccession Planning - Framework & Practical Implementation 5 & 6 DecemberTechnical Report Writing 5 & 6 DecemberTelephone Etiquette & Eff. Communication Skills 5 & 6 DecemberSpeaking English Confidently at the Workplace 5 & 6 DecemberSexual Harrasment 6 DecemberPersuasive Communication 12 & 13 DecemberValue of Integrity for Non-Executives 12 & 13 DecemberKecerdasan Emosi (EQ)Dan Pembentukan Sikap Positif 12 & 13 DecemberMalaysian Human Resource Management 12 & 13 DecemberPengurusan Masa Efektif 13 DecemberPemikiran Analitikal, Kreatif & Inovatif 13 & 14 DecemberBranding & Brand Culture 17 & 18 DecemberPembangunan Kejurulatihan Professional 17 & 18 DecemberMotivasi & Kemahiran Kepimpinan untuk Penyelia 17 & 18 DecemberStructuring & Creating A Power-Pact Presentation 17 & 18 DecemberGet It Right - Getting the right staff for your organization 17 & 18 DecemberEffective Warehouse & Inventory Management 17 & 18 DecemberStrategic Human Resource Planning 17 & 18 DecemberBusiness Negotiation, Persuasion & Influencing Skills 17 & 18 DecemberTime, Stress & Anger Management 18 & 19 DecemberWriting Series for Non-Executives 19 DecemberPembantu Tadbir Cemerlang 19 & 20 DecemberFor further enquiries on full details, please contact Julianna @ 03-76511000 or email [email protected] to

    request for a full colour brochure / proposal

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    JANUARY 2013

    Creative Thinking & Innovation 3 & 4 January

    Global Import & Export Management - Practices & Procedures 3 & 4 January

    Airfreight Operation & Custom Clearance Procedures 7 & 8 January

    (TNA) How to Develop Internal Training & Certification Program 7 & 8 January

    Asas Pengurusan Sumber Manusia - Implimentasi & Praktis 7 & 8 January

    Coaching & Mentoring: How to Coach & Mentor 7 & 8 January

    Emotional Intelligence in Action! How to Earn Other Peoples S.T.A.R 9 & 10 January

    Effective Budgeting Skills 9 & 10 January

    Effective Business Writing Skills 9 & 10 January

    Food & Beverage Training 9 & 10 January

    Communicate, Collaborate & Cooperate Effectively 9 & 10 January

    Concepts for Effective Warehousing 9 & 10 January

    People Management Skills 14 & 15 January

    The Customer Service Excellent Culture 14 & 15 January

    Telephone Etiquette & Effective Communication Skills 14 & 15 January

    360-Degree Collaborative Managerial Leadership Skills 14 & 15 January

    Executive Development Program 14 & 15 January

    Penemuan Kecemerlangan Diri & Ketrampilan Personaliti Melalui Tabiat Kerja Dinamik

    16 & 17 January

    Kepimpinan Penyeliaan 16 & 17 January

    Building High Performance Team 16 & 17 January

    Pengurusan Filing & Rekod yang Berkesan 16 & 17 January

    Optimizing Sales with NLP 16 & 17 January

    Budaya Kerja Cemerlang 16 & 17 January

    Financial Management for Beginners & Non-Finance Personnel 17 & 18 January

    Professional Email Writing Skills for Business 17 & 18 January

    Strategies in Handling Sales Objections 18 January

    Payroll Administration in Compliance with the Employment Act relevant Labour Legislations

    29 & 30 January

    Pembangunan Perkeranian 30 & 31 January

    For further enquiries on full details, please contact Julianna @ 03-76511000 or email to

    [email protected] to request for a full colour brochure / proposal.

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    FEBRUARY 2013

    Review & Audit of 6S Implementation for Improvement 4 & 5 February

    Handling Difficult Employees & Absenteeism 4 & 5 February

    Supervisory Skills Training 4 & 5 February

    You Are Hired! SMART Recruitment & Selection Techniques 4 & 5 February

    Finance for Non-Finance Managers & Executives 4 & 5 February

    Kepimpinan & Pengurusan Organisasi 5 & 6 February Managing INCOTERMS 2010 - Implications & Applications Factor 6 & 7 February

    Kemahiran Komunikasi Transformasi Diri 6 & 7 February

    Event Management & MC Skills 6 & 7 February

    Motivasi Kecemerlangan Kerjaya 6 & 7 February

    Handling Customer Complaints & Investigation Techniques 8 February

    Dangerous Goods Course for Shippers 18 & 19 February

    Managing Diversity at the Workplace 18 & 19 February

    Excellent Secretaries & Administrative Assistants 18 & 19 February

    Executive Stress Management 20 & 21 February

    Creating The Service Culture, Your Customer Deserves The Best! 20 & 21 February

    Drafting & Negotiating Contracts 20 & 21 February

    Financial Analysis 20 & 21 February

    Pengurusan Stor & Gudang Yang Berkesan 21 & 22 February

    Charismatic Public Speaking & Persuasive Presentation 25 & 26 February

    Self Managed & Work in Team 25 & 26 February

    Value of Integrity 25 & 26 February

    Successfully & Effectively Managing A Frontline Customer Service Team 25 & 26 February

    Managing Performance to Maximise Results - with DiSC Approach 25 & 26 February

    Key Account Management 25 & 26 February

    Leadership Skills through the Introduction of Eight Habits 27 & 28 February

    Effective Interpersonal Communication Skills using NLP (iKnowledge SBL Khas Approved training)

    27 & 28 February

    Action Based Thinking 27 & 28 February

    Technical Report Writing 27 & 28 February

    Business Understanding, Planning & Organizing 27 & 28 February

    For further enquiries on full details, please contact Julianna @ 03-76511000 or email to

    [email protected] to request for a full colour brochure / proposal.

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    MARCH 2013

    Penyeliaan Berkesan 4 & 5 March

    Employment Act 1955 - Practical Approaches 4 & 5 March

    Accounting Skills for Accounts Clerks & Assistants 4 & 5 March

    Pemikiran Analitikal, Kreatif & Inovasi 5 & 6 March

    Effective Management of Shipping 3Ps - Procedure, Practice, Performance 5 & 6 March

    Impressive & Effective Customer Communication Skills 6 & 7 March

    Pentadbiran & Pengurusan Pejabat 6 & 7 March

    Kursus Kemahiran Membaca dengan Laju 6 & 7 March

    Leadership : Leader born of Gratitude 6 & 7 March

    Conflict Management 6 & 7 March

    Succession Planning - Framework & Practical Implementation 6 & 7 March

    E-Procurement - Strategies for Success 11 & 12 March

    Purchasing & Supply Management 11 & 12 March

    Branding & Brand Culture 11 & 12 March

    Systematic Thinking Out of the Box - Structured Inventive Thinking 11 & 12 March

    Telephone Etiquette & Effective Communication Skills 11 & 12 March

    Projecting Professional Image & Customer Service Excellent 11 & 12 March

    Effective Work Delegation 11 & 12 March

    Pembantu Tadbir Cemerlang 13 & 14 March

    Sales Management Leadership Training 13 & 14 March

    Negotiation Skills 13 & 14 March

    Tender Administration 13 & 14 March

    Procurement, Contracts & Tenders Fundamentals for Oil & Gas Sector 13 & 14 March

    Strategic Cost Down 13 & 14 March

    Cara-cara Pengurusan Aduan Pelanggan Yang Berkesan 15 March

    Excellent Communication through HO-REN-SO 18 & 19 March

    Secretarial & Clerical Skill Development 18 & 19 March

    Mind-Set Transformation 18 & 19 March

    Creativity & Mind Mapping 18 & 19 March

    Dealing with Difficult Personalities @ Work - with DiSC Approach 18 & 19 March

    10 Tools for Highly Effective New Managers 20 & 21 March

    Effective Business Communication Writing Skills 20 & 21 March

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    APRIL 2013

    Pengurusan Stor & Inventori yang Berkesan 1 & 2 April

    Time Management & Work Productivity Strategies 1 & 2 April

    Supervisory Skills 1 & 2 April

    Innovating & Rebranding Front Office Service Personnel 1 & 2 April

    Pengurusan Filing & Rekod yang Berkesan 4 & 5 April

    Kursus Kepimpinan & Menangani Krisis 4 & 5 April

    Kaedah Memotivasikan Diri Di Tempat Kerja 4 & 5 April Integration of Supply Chain Management - Inventory Velocity 4 & 5 April

    Effective Tendering Procedures & Bid Evaluations 8 & 9 April

    Kecerdasan Emosi (EQ) & Pembentukan Sikap Positif 8 & 9 April

    Human Resource Management for Non-Human Resource Personnel 8 & 9 April

    Positive Work Attitude 8 & 9 April

    Creating The Service Culture, Your Customer Deserves The Best! 10 & 11 April

    Effective Budgeting Skills 10 & 11 April

    Speaking English Confidently at the Workplace 10 & 11 April

    Forecasting Stock Control & Material Inventory Techniques 10 & 11 April

    Project Procurement & Contract Management 11 & 12 April

    Technical Report Writing 11 & 12 April

    Manual Lifting Handling - A Safe Way 12 April

    Handling Difficult Customers 12 April

    Power-pack Presentation Skill 15 & 16 April

    Employee Empowerment & Engagement Program 15 & 16 April

    Time, Stress & Anger Management 15 & 16 April

    Using Excel Like A Pro 17 & 18 April

    Cost Reduction without People Reduction 18 & 19 April

    Persuasive Communication 22 & 23 April

    Pembentukan Disiplin & Imej Diri Positif 22 & 23 April

    Business Negotiation, Persuasion & Influencing Skills 22 & 23 April

    Creating the Attitude of Customer Service Excellence 22 & 23 April

    Effective Telemarketing 24 & 25 April

    Keys to Success 24 & 25 April

    Managing Performance to Maximise Results - with DiSC Approach 24 & 25 April

    Enhance your Collection Through Effective Credit Management Strategies 24 & 25 April

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    MAY 2013

    Peranan Pekerja Dispatch 3 May

    Getting Started as a Manager 6 & 7 May

    Performance Management Using KPI & KRA 6 & 7 May

    Kemahiran Komunikasi & Interpersonal untuk Supervisor & Line Leader 6 & 7 May

    Managing Difficult Employees & Steps in Conducting Domestic Inquiry 6 & 7 May

    Handling Difficult Customers 6 & 7 May

    Brand Yourself Sales Training 6 & 7 May Finance for Non-Finance Managers & Executives 8 & 9 May

    Komunikasi & Perkhidmatan Pelanggan yang Berkesan 8 & 9 May

    Effective Filing & Record Towards Professional Office Management 8 & 9 May

    Present & Win - Business Presentation Skills 8 & 9 May

    Pemantapan Prestasi Kerja & Kepimpinan 8 & 9 May

    Strategic Thinking & Planning 9 & 10 May

    Transformational Leadership 9 & 10 May

    Asas Komunikasi & Hubungan Interpersonal di Organisasi 13 & 14 May

    Future of Branding 13 & 14 May

    Communication & Delegation Skills 13 & 14 May

    Purchasing Fraud: Auditing & Detection Techniques 13 & 14 May

    Supply Chain Management 15 & 16 May

    Train the Trainer 15 & 16 May

    Behavioural Based Interview Technique 15 & 16 May

    Why-why Analysis for Decision Making & Problem Solving 15 & 16 May

    Lean Manufacturing 17 May

    Acquiring, Selling to & Maintaining Major Accounts - Key Account Management 20 & 21 May

    Executive Stress Management 20 & 21 May

    Effective Implementation of Logistics & Supply Chain Strategies 20 & 21 May

    Effective Negotiation 20 & 21 May

    Positive Work Culture 20 & 21 May

    Training Managers, Executives & Supervisors as Effective Trainers 20 & 21 May

    Unlocking Innovative 27 & 28 May

    Communicate, Collaborate & Cooperate Effectively 27 & 28 May

    Writing Minutes of Meetings 27 & 28 May

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    JUNE 2013

    Cost Reduction & Waste Elimination 3 & 4 June

    Job Analysis, Job Description & Job Specification, Documentation & Practice 3 & 4 June

    Excellent Communication Through HO-REN-SO 4 & 5 June

    Dealing with Difficult Personalities @ Work - with DiSC Approach 4 & 5 June

    Accounting Skills for Accounts Clerks & Assistants 5 & 6 June

    Speaking English Confidently at the Workplace 5 & 6 June

    Transformasi Minda 6 & 7 June

    Effective Management of INCOTERMS and TRADE Payment terms in Shipping 6 & 7 June

    Penyeliaan Berkesan 10 & 11 June

    Teknik Menangani Aduan Pelanggan Dengan Efektif 10 & 11 June

    Restriction of Hazardous Substances (RoHS) 10 & 11 June

    Project Procurement & Contract Management 10 & 11 June

    Cost, Costing, Budget & Budgeting Control 10 & 11 June

    Strategic Human Resource Planning 12 & 13 June

    Pentadbiran & Pengurusan Pejabat 12 & 13 June

    Kreativiti & Inovasi dalam Kepimpinan 12 & 13 June

    The 7 Steps to Supplier Performance Assessment 13 & 14 June

    Teknik-teknik Merancang, Melaksanakan & Mengekalkan 5S 14 June

    Global Personal Branding Coaching Program 17 & 18 June

    The Art of Managing Different Generations: The Gen X & The Gen Y 17 & 18 June

    Effective Communication & Relationship Building Skills 17 & 18 June

    Positive Work Attitude 17 & 18 June

    Secretarial Enhancement Programme 17 & 18 June

    Change Management 18 & 19 June

    Budaya Kerja Cemerlang 19 & 20 June

    360-Degree Collaborative Managerial Leadership Skills 19 & 20 June

    Increasing Sales with Customer Service 19 & 20 June

    TNA - Developing Training Plan & Budget 24 & 25 June

    Telephone Etiquette & Effective Communication Skills 24 & 25 June

    Productivity, People Development & Customer Service 24 & 25 June

    Technical Report Writing 24 & 25 June

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    MANAGEMENT & SOFT SKILL IN-HOUSE PROGRAMS

    Communication1) Art & Science of Persuasion2) Better English Grammar & Business Writing

    3) Dare To Speak Publ ic Speaking Programme

    4) Effective Business Report Writing

    5) Effective Communication Skills at Work

    6) Effective Communication Skills in the Workplace

    7) Effective Communication Skills using NLP8) Effective Interviewer Skills

    9) Effective Technical Report Writing

    10) Kemahiran Komunikasi Interpersonal

    11) Kursus Kemahiran Berpidato Bebas Bersuara (BMVersion)

    12) Persuasive Communication13) Persuasive Presentation Skill s

    14) Powerful Presentation Skills

    15) Practical MandarinBasic / Intermediate /

    Advance

    16) Present & Win Business Presentation SkillsProgramme

    17) Presentation & Listening Skills

    18) Sound Right! English Pronunciation Programme

    19) Speak & Present Like a Pro- Effective Presentation

    Skills20) Speaking English Confidently @ the Workplace

    21) The English Express I- Basic English Programme22) The English Express I I- Intermediate English Program

    23) The English Express III- Business Writing Program

    24) Dare To SpeakPublic Speaking Programme

    DiSC Series1) Dealing with Difficult Personalities @ Work- With DiSC

    Approach

    2) Interview Skills: Hiring the Right Person- W ith DiSCApproach to

    Selection3) Maximizing Supervisory Potential and Coaching

    Others- With DiSC

    4) Maximizing your Strengths as a Manager- With DiSCApproach

    5) Striving for Stellar Service- With Introduction to DiSCCustomers

    6) Reading & Interacting

    7) The Results Driven Manager: Managing Performance

    to Maximize

    Results- With DiSC Approach

    Creativity & Innovation1) Creative Thinking and Decision Making2) Creative & Analytical Thinking and Problem Solving

    Skills3) Mind-Mapping & Problem Solving Skills

    Customer Service1) Building Passion for Customer Service2) Customer Service for Front-l iners

    3) Frontline M anagementLeverage on your strength

    4) Handling Difficult People

    5) High-Impact & Superior Customer Services6) Increasing Sales with Customer Service

    7) Magnetic Customer Service Skill8) Perkhidmatan Pelanggan Barisan Hadapan (BM

    Version)

    9) Professional Customer Service & T elephone Etiquette

    10) Successfully Managing Behavior and Relationship

    11) Customer Service Excellence-Delivering ExceptionalService

    Experience

    12) Quality Service Communication Skills

    13) Enhancing Customer Relations for Better Service14) Train The TrainerCoaching Service Stars!15) Towards Service Excellent

    16) Komunikasi & Perkhidmatan Pelanggan YangBerkesan

    17) Ke Arah Perkhidmatan Cemerlang (BM Version)

    Finance & Accounting1) Applied Project Financing

    2) Business Accounting for Non-Accountants

    3) Cost Savings & Increased Productivity in Todays

    World4) Documentary Credits

    5) Engineering Finance and Economics

    6) Finance for Non Finance Personnel7) International Standard Banking Practice (IBSP)

    8) Managing Business Risks to stay a float

    9) Strict Compliance to Letter of Credit & UCP 600

    10) Understanding Finance for Non Finance Personnel11) Accounting Skills For Account Clerks & Assistants

    12) Budgeting & Cost Control

    13) Effective Cash Flow M anagement

    14) Effective Book-Keeping Skills

    15) Forensic Accounting

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    16) Tax Efficiency & Effectiveness For Employers &

    Individuals

    (Including Withholding Tax)

    Human Capital Management1) Effective on Job T raining2) Essential Skills for Executives / Supervisors / Skilled

    Workers

    3) Instructional System Design (ISD Programs)

    4) The Eight Elements of Effectiveness for Executives

    5) Train the T rainer

    6) Training Needs AnalysisDeveloping Annual TrainingPlan & Budget

    7) Advanced TNA Strategies Workshop

    8) What Most Successful Managers Do Differently

    9) Strategic Human Resource Planning

    10) Essential HR Skill s Training11) HR For Non-HR Managers & Executives

    12) Succession Planning

    Professional Development Program1) Development Program for Secretary & Clerical

    2) Diploma in Training Skill s Certification3) Program Pembangunan Setiausaha (BM Version)

    4) Pembangunan Perkeranian (BM Version)

    Motivation & Coaching1) Coaching & Mentoring

    2) Mastery in Appl ied Coaching & Mentoring

    3) One-on-One Action Life Coaching for

    Performance Excellence4) Life Coaching for Excellence in Performance

    5) Successful Coaching @ Work

    6) Team Life Coaching for Performance7) Creating A Team Warrior

    8) Motivasi Pekerja (BM Version)9) Motivation & Job Satisfaction

    Leadership & Team Building1) KepimpinanCabaran buat Eksekutif (BM Version)

    2) Leadership Training Program3) Membina Pasukan Cemerlang (BM Version)4) Self Managed Work Teams

    5) Team Building (Outdoor / Indoor)6) T ransformational Leadership

    7) Powerful Tools For Managers Development

    Programme

    8) Team Building For Better Performance9) Transforming Into T he Next Generation Leaders

    Sales & Marketing1) Achieving Optimum Sales Performance with NLP

    2) Be An Outstanding Sales Consultant - Consultative

    Selling

    3) Be Your Own Sales Manager

    4) COMMUNICATING VALUE TO CLOSE- Effective Selling5) Corporate Branding

    6) Decoding The Human Behind the Customer

    7) Effective Telemarketing

    8) Essential / Advanced Selling Skills

    9) How to Sell Yourself10) How to motivate your Sales team

    11) Influencing & Negotiation Skills12) Negotiation Skills Using NLP

    13) Optimizing Sales with NLP

    14) Personal Development for Performance Excellence

    15) POWERSELL - Effective Selling Skills for Results

    16) PROSELL + Effective Selling to the Medical Profession17) PROSELL + Professional Selling

    18) Sales M anagement

    19) Sales Performance with NLP

    20) Selling in Hard Times

    21) Selling TechniqueFearless Art of Sell ing Skills22) Speak The Language of Customers - Essential Sales

    PresentationSkills

    23) Strategic Key Account M anagement

    24) The Art of Retail Selling

    25) The Power of Negotiation26) The Sales Professional- Effective Selling Skills

    Program

    27) What Most Successful Managers Do Differently

    Corporate Grooming Programs1) 3D - Transformation Workshop - See A Different You InJust 6 Hours! 2) Scarf / Tudung Tying

    3) Basic & Professional Make-up Classes

    4) Business Etiquette & Protocol5) Colours to Empower & Colour Psychology

    6) Grooming and Business Etiquette

    7) Guess My Age! Workshop

    8) How Your Image Moves You Ahead In Your Business/

    Peers?

    9) Image Building10) Lasting Impact With Your Profession Image - For Men

    & Women

    11) Professional Business Etiquette, Protocol & ImageGrooming

    12) Professional Grooming & Career WardrobeManagement

    13) Secrets To Get You Started! - Fundamentals In your

    Wardrobe

    14) Tricks & Treat

    15) Uniforms & Dress Code Image Consulting

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    Personal Development1) Effective Problem Solving & Decision Making

    2) Developing Self Discipline & Good Self Image

    3) Interpersonal Skills using NLP

    4) Meyelesaikan Masalah secara Berkesan (BM Version)

    5) Penemuan Kecemerlangan Diri dan KetrampilanPersonaliti

    Melalui Tabiat Kerja Dinamik (BM Version)

    6) Pengurusan Stress (BM Version)

    7) Stress M anagement

    8) Time, Stress & Anger Management

    Safety1) Basic Fire Fighting and Prevention

    2) Basic Occupational First Aid Training Course

    Program- Recognised

    by DOSH3) Occupational First Aid & CPR Training Programme

    Event Management1) Event Management Skills2) Kursus Pengurusan M ajlis Cemerlang (BM Version)

    3) The Art of Protocol & Emceeing

    Project Management1) Fundamentals of Project Management2) Project Cost Estimation (Based on ProjectManagement Proven

    Methodology & Best Practices)

    Performance & Quality

    Improvements1) ISO / Audit

    2) ISO 9001 Quality Management System

    3) ISO 9001 Lead Assessor

    4) ISO 14001 Environmental M anagement Standards

    5) OHSAS 18001 Occupational Health and Safety6) TS 16949 International Quality Management

    Standards

    7) Kaizen- Kaikaku / 5S8) 7 QC Tools

    9) Total Preventive Maintenance (TPB)10) Total Quality Management (TQM) for Winning

    Organization11) Integrated Management System

    12) Quality Improvements using 7 QC T ools (made easy

    using Microsoft Excel)

    13) Statistical Process Control I (SPC 1)

    14) Statistical Process Control II (SPC 2)15) Project Presentation Skills for Small Group Activities

    (SGA)

    16) Quality Control Circle (QCC)

    17)Kawalan Mutu Kaedah Statistik (SPC) (BM Version)

    18) 7 Alat-alat Kawalan Kualiti (7 Alat QC) (BM Version)

    19) Pasukan Kawalan Mutu (QCC) (BM Version)20) Kemahiran Persembahan QCC/ SGA (BM Version)

    21) 5S Good Housekeeping Practices

    22) Action Revolution

    23) The QCD Factor for Excellent Business Results

    24) High Performance Team Based Projects for WorldClass Results

    25) Key Performance Indicator26) Key Performance Indicator & Balance Scorecard-

    Practical Approach

    27) Total Quality Management- a Business Philosophy

    that make Your Business Results Cetained!

    28) World Class Performance Applying the 12 Laddersto WCP Scorecard

    29) Work M easurement Techniques

    Strategic Management1) Strategic Planning & M anagement2) Crisis Management using a Psychological Approach

    3) Change management for the 21st Century

    4) Basmi Pembaziran, Tingkatkan Produktiviti (BM

    Version)

    Supervisory Management1) Effective Supervisory Skills

    2) Motivasi dan Kemahiran Kepimpinan untuk Penyelia

    (BM V ersion)

    3) Penyeliaan Berkesan (BM V ersion)4) Supervisory Development Programme

    Workplace Management1) Business Ethics

    2) Applying Emotional Quotient (EQ) at the Workplace

    3) Psychology of Influencing People at the Workplace4) Psychological & Physical Self-Defense for Better Work

    Performance

    5) Budaya Kerja Cemerlang (BM V ersion)

    6) Kumpulan Meningkatkan Mutu Kerja (BM Version)7) Sikap Kerja Positif (BM Version)

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    Import, Export & Logistics

    Management

    Logistics / Supply Chain Management

    1) Strategizing Logistics Operations for Customer Service

    Excellence2) Effective Implementation of Logistics Operations

    3) Global Logistics Risks and Costs M itigation

    4) Empowering Global Distribution with Logistics

    Proficiency

    5) Effective Logistics & Supply Chain Management inGlobalization

    6) Managing Logistics Cost and Export Practices7) Powerful Purchasing Negotiation Techniques

    8) Green Logistic

    Warehouse / Inventory Management

    1) Material and Inventory Management2) Effective Warehouse & Inventory Management

    3) Forecasting Stock Control & Material Inventory

    Techniques

    4) Advanced Warehouse, Stores & M aterial

    Management5) Hyper-martWarehouse & Distribution Management

    6) Warehouse Storage Operations M anagement7) Warehouse & Distribution Management In SCM

    Environment

    Shipping Management1) Effective Global Shipping Management (3Ps)2) Shipping & Import-Export Documentation Risks

    3) Managing the Bill of Lading in Global Shipping

    4) International Freight Management

    5) Global Freight Forwarding6) Shipping Interpretation for Non Shipping Executives

    7) The Fundamentals of Shipping Practice

    8) Understanding of Shipping of Dangerous Goods (DG)9) International Trade Documentation & Shipping

    Practices

    Customs Management

    1) Malaysian Import-Export Procedures &

    Documentation

    2) Licensed Manufacturing Warehouse (LMW)3) Treasury Exemption

    4) WTO Valuation Agreement5) Customs Incentives and Facilities for Importers,

    Exporters & M anufacturers

    6) Classification of Goods

    7) Refund and Drawback Claims under the Various Acts

    of the Customs Departments8) Objectives & Benefits of Free Trade Areas and Its

    Related Customs Procedures In M alaysia9) Sales Tax

    10) Understanding Goods and Service Tax (GST) In

    Malaysia

    International Trade Management

    1) Formulating Export Strategies in Global Trade

    2) Avoidance of Documentation Risks in Cross Border

    Trade

    3) Strategizing Application of INCOTERMS4) Managing INCOTERMS and Trade Payment Terms in

    Import Export

    5) Understand INCOTERM 2010

    6) INCOTERM 2010 & Negotiation Strategies For Import

    & Export Biz

    Contract Management1) Contract Administration : Understanding &

    Implementing Contractual Obligations2) Contract Management & Auditing

    3) Contract M anagement Strategy & Governance

    4) Contract Preparation & Management

    5) Contracts-Reading, W riting & Negotiating

    6) Advanced Contract M anagement7) Project Procurement & Contract Management

    8) Document Control In Contract Management9) Drafting & Negotiating Contracts

    10) Effective Tender Design & Contract Management

    Filing & Records Management1) Effective Filing & Records Towards Professional Office

    Management

    2) An Effective Records Creation, Classification &

    Disposition Pragram3) Improve Your Organisations Records & File Plan

    4) Records Management In Compliance to 5S, ISO 9000& ISO 15489

    5) Laws, Rules, Guidelines & Procedures For Proper

    Records Management

    6) 12 Steps To Inexpensive Records Management

    Implementation

    Industrial Relations1) Domestic Inquiry -Effective Investigation &

    Prosecution Procedures

    2) Domestic Inquiry -Investigation & Prosecution Of

    Fraud Misconduct3) Domestic Inquiry -Investigation & Prosecution Of

    Procurement Fraud

    4) Domestic Inquiry -Prosecution Process & Procedures

    5) Dismissal Procedures & Domestic Inquiry6) Sexual Harassment In WorkplaceInvestigation &

    Prevention

    7) Security Administrative Investigation

    8) Sekuriti Dalaman - Pengendalian Siasatan (BM

    Version)

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    9) Employee RelationsNegotiation & Preparation For Collective Agreement

    Writing Series1) Effective Business Communication Skills

    2) Effective Business Writing Skills

    3) Technical Report Writing4) Writing Emails Effectively For Quick Results

    5) Proficient Writing For Engineers / HR Practitioners / Auditors / New

    Executives

    6) Proficient Email Writing For Customer Service Executives

    7) Structuring & Creating A Power-Pact Presentation

    8) Writing Workplace Policies, Procedures & Instructions That OthersCan Understand Use Easily

    Note:Some of the trainings above could be delivered in Bahasa Malaysia upon request.Couldn't find what you have in mind? Talk to us.