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1. F OUNDATION CERTIFICATE FOR BUSINESS ANALYSIS

i. Essential software require entsii. Require ents fro !usto ers res"e!ti#e

iii. require ents anal$sis

i#. esta%lis&in' t&e "ro(u!t #ision an( "ro)e!t s!o"e#. fin(in' t&e #oi!e of !usto er #i. &earin' t&e #oi!e of t&e !usto er

#ii. un(erstan(in' user require ents#iii. "la$in' %$ rules

i*. (o!u entin' require ents*. software qualit$ require ents

*i. ris+ re(u!tion t&rou'& "rotot$"in'*ii. settin' require ents "riorities

*iii. #ali(atin' require ents*i#. s"e!ial require ents (e#elo" ent !&allen'es

*#. require ent ana'e ent "rin!i"les an( "ra!ti!es*#i. require ent !&an'es*#ii. tools for require ent ana'e ent

*#iii. i "ro#in' require ent "ro!ess*i*. require ent ris+ ana'e ent

,. F OUNDATION CERTIFICATE FOR SYSTE- ANALYSIS AND DESI Ni. A""roa!& to anal$sis an( (esi'n

ii. !o uni!atin' wit& "eo"leiii. %in(in' %etter s$ste si#. "ro)e!t ana'e ent

#. s$ste anal$sis/ !on!e"ts#i. s$ste anal$sis/ "lannin' an( a""roa!ii. s$ste anal$sis/ as+in' questions an( !olle!tin' (ata

#iii. s$ste anal$sis/ re!or(in' t&e infor ationi*. s$ste anal$sis/ o(elin' s$ste %e&a#ior *. s$ste anal$sis/ eetin' %usiness require ents

*i. s$ste Desi'n/ infor ation Se!urit$*ii. s$ste Desi'n/ 0u an !o "uter intera!tion

*iii. s$ste Desi'n/ Lo'i!al (ata (esi'n*i#. s$ste Desi'n / Files*#. s$ste Desi'n / Data%ases

*#i. s$ste Desi'n / "&$si!al (ata (esi'n*#ii. s$ste Desi'n Data Co uni!ations

*#iii. s$ste I "le entation*i*. C&an'e ana'e ent

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2. F OUNDATION CERTIFICATE FOR R E3UIRE-ENT E N INEERIN i. 4ra!ti!al "ro!ess i "ro#e ents

ii. t&e require ents (o!u entiii. require ent eli!itationi#. require ent anal$sis an( ne'otiation

#. (es!ri%in' require ents#i. s$ste o(ellin'#ii. require ents #ali(ation

#iii. require ents ana'e enti*. require ents en'ineerin' for !riti!al s$ste s*. s$ste o(ellin' wit& stru!ture( et&o(s

*i. for al s"e!ifi!ations

5. F OUNDATION CERTIFICATE FOR SOFT SYSTE- - ET0ODOLO Y AND A NALYSIS

i. S$ste !on!e"ts

ii. Use of soft s$ste anal$sisiii. Intro(u!tion to soft s$ste Anal$sisi#. E*"ressin' an Unstru!ture( Situation#. -o(elin' 0u an A!ti#it$ S$ste s

#i. E*"lorin' real situations#ii. A'reein' an( I "le entin' C&an'es

#iii. 4ra!ti!al a""li!ationsi*. SS- for Or'ani6ational anal$sis*. A et&o( for infor ation s$ste enquir$

*i. In#esti'atin' new require ents*ii. "ro!e(ure au(it

*iii. %ri('in' t&e "ra' a(e i! 'a"*i#. a""li!ation 'ui(elines

7. F OUNDATION CERTIFICATE FOR SOFT8ARE 4AC9A E E:ALUATION AND SELECTIONi. RRISC -et&o(olo'$

ii. Current require entsiii. Future require entsi#. I "le enta%ilit$;su""orta%ilit$ an( !ost#. narrowin' t&e fiel(

#i. anal$6in' t&e #en(ors res"onses to t&e request for "ro"osal#ii. t&e s!ri"te( (e onstration

#iii. !&e!+in' out t&e finalistsi*. !ontra!t ne'otiations*. wor+s&o"s

*i. (e#elo"in' t&e "lan an( sele!tin' t&e tea*ii. i "le entation

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i. Reen'ineer $our %usiness "ro!essii. Role of "ro!ess a""in' in Reen'ineerin'

iii. IDEF "ro!ess a""in' et&o(olo'$i#. Create a "ro!ess a""in' tea#. 4ro!ess a""in' software tool sele!tion

#i. &ow to !olle!t (ata for 4ro!ess a""in'#ii. 4ro!ess a" i "le entation

=. FOUNDATION CERTIFICATE FOR R E3UIRE-ENTS SYSTE-S DE:ELO4-ENT i. Infor ation s$ste s (eli#er$

ii. "ro)e!t i(entifi!ation an( sele!tioniii. feasi%ilit$ stu($i#. fa!t 'at&erin' te!&niques#. fa!t o(elin' te!&niques

#i. !lass an( (ata o(els#ii. lo'i!al fun!tion o(els

#iii. lo'i!al e#ent o(elsi*. ra"i( a""li!ation (e#elo" ent*. E*ternal (esi'n

*i. se!urit$ an( !ontrols*ii. qualit$ assuran!e an( testin'

*iii. software "a!+a'e a""roa!&*i#. software "a!+a'e sele!tion*#. s$ste s i "le entation

>. FOUNDATION CERTIFICATE FOR OR ANI?ATIONAL 4ERFOR-ANCE I-4RO:E-ENT i. Intro(u!tion

ii. :iewin' or'ani6ations as s$ste siii. t&ree le#els of "erfor an!e/or'ani6ation @"erfor an!e an( )o% "ro!essi#. or'ani6ation le#el of "erfor an!e#. "ro!ess le#el of "erfor an!e

#i. )o%@"erfor er le#el of "erfor an!e#ii. lin+in' "erfor an!e to strate'$

#iii. o#in' fro annual "ro'ra s to sustaine( "erfor an!e i "ro#e enti*. (ia'nosin' an( i "ro#in' "erfor an!e a !ase stu($*. re(esi'nin' "ro!ess

*i. o#er!o in' t&e se#en (ea(l$ sins of "ro!ess i "ro#e ent*ii. easurin' "erfor an!e an( (esi'nin' a "erfor an!e ana'e ent

s$ste*iii. ana'in' "ro!ess an( or'ani6ations as s$ste s*i#. (esi'nin' an or'ani6ation stru!ture t&at wor+s*#. !reatin' a "erfor an!e %ase( &u an resour!e (e#elo" ent fun!tion

*#i. (e#elo"in' an a!tion "lan for "erfor an!e i "ro#e ent

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. FOUNDATION CERTIFICATE FOR SYSTE-S CONCE4TS -ET0ODOLO IES AND A44LICATIONS

i. -o(els an( o(elin'ii. S$ste s lan'ua'e

iii. S$ste s et&o(olo'ies

i#. "ro%le sol#in' an( et&o(olo'$#. ana'e ent !ontrol#i. Anal$sis of %usiness infor ation

#ii. Role anal$sis

1 . FOUNDATION CERTIFICATE FOR BUSINESS 4 ROCESS C0AN E

i. Business 4ro!ess C&an'eii. Strate'i! #alue !&ains an( !o "etiti#e a(#anta'e

iii. "ro!ess ar!&ite!ture an( or'ani6ational ali'n ent

i#. o(elin' or'ani6ations#. o(elin' "ro!ess#i. anal$6in' a!ti#ities

#ii. ana'in' an( easurin' %usiness "ro!ess#iii. "ro!ess i "ro#e ents wit& si* si' a

i*. %usiness "ro!ess re(esi'n et&o(olo'$*. "ro!ess re(esi'n "atterns

*i. wor+flow an( -L %usiness "ro!ess lan'ua'es*ii. ER4 Dri#en Re(esi'n

*iii. Software De#elo" ent*i#. E/Business "ortals an( !usto oriente( a""li!ations*#. Su""lier an( internall$ Oriente( E/Business A""li!ations

*#i. t&e er'ono i! s$ste s !ase stu($*#ii. software tools for %usiness "ro!ess (e#elo" ent

11. F OUNDATION CERTIFICATE FOR OR ANI?ATIONAL BENEFITS - ANA E-ENT i. C&allen'es of IS@IT in#est ents

ii. Un(erstan(in' t&e strate'i! !onte*tiii. Foun(ations of %enefit ana'e enti#. Esta%lis&in' w&$ 8&at An( &ow#. %uil(in' t&e %usiness !ase

#i. sta+e&ol(er an( !&an'e ana'e ent#ii. i "le entin' a %enefit ana'e ent a""roa!&

#iii. t&e i "ortan!e of !onte*ti*. fro "ro)e!ts to "ro'ra es to "ortfolios*. !reatin' %etter future