Project Administration & Business Blueprint & Related Reporting R4C2
New Blueprint Mayukh Project
Transcript of New Blueprint Mayukh Project
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Business Blueprint
For
BIKE INTERNATIONAL
SAP implementation
Version 4.7
By
Reachware Group -II
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BIKE
INTERNATIONAL
Project:Organization:Title:
SAP ImplementationBIKE INTERNATIONALBusiness Blueprint
Reach Ware
Technologies
SAP Version: 4.7
2
This document marks the completion of the Business Blueprint phase of the SAP R/3
implementation for Bike International with this acceptance, the following document is confirmed
and becomes the basis for the next phase (Realization) to proceed.
Name Title Signature Date
Team for Bike InternationalSD Module
Bala Krishna
Shahzad
Ganeshan
Manohar
MurthyKhaja Hussain
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Table of Contents
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1. Brief history of Bike International:
2. Organization structure:
3. Sales and Distribution Enterprise Structures.
3.1 Definitions
3.1.1 Company:
Company Description
BINT Bike International
3.1.2 Company Code:
A company code is an independent accounting unit that represents an individual
company. It has a set ofProfit/Loss Statements and one balance sheet.
Company Code Description
B100 Bike co
B200 Super Bike
3.1.3 SALES ORGANIZATION: This represents a selling unit, as defined byR/3. That is, the organizational unit responsible for a sale, returns, and productliability. A sales org is the highest organizational element for sales anddistribution.
The following sales organizations are defined for Bike International
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Sales Organisation Description
S100 Salesorg Starcity
S200 Slaesorg Mercury
The above sales organization will be created because of following considerations
Within a sales organization, you can define your own master data. This allows a salesorganization to have its own customer and material master data as well as its own
conditions and pricing. You can define your own sales document types within a sales organization.
A sales organization is the highest summation level (after the organizational unitClient) for sales statistics with their own statistics currency.
To sum it up, the zonal nature of the organization structure is mapped using salesorganization.
3.1.4 Distribution Channel:
Dist channel Description
WS WHOLE SALE
RS RETAIL SALE
DS DIRECT SALE
There are only three modes of distributing goods in Bike international as shown above and
are self-explanatory.
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3.1.5 Division:
Division Description
MB
SB
AC
MOUNTAIN BIKE Division
STREET BIKE Division
ACCESSORIES Division
The above divisions have been created to indicate three product groups in thecompany.
3.1.6 Sales Office:
Sales Office Description
STAR Star City sales office
MOON Moon village sales office
MERC Mercury city sales office
Sales office is an organizational unit in a geographical area of a sales organization.A sales office establishes contact between the firm and the regional market.
3.1.7 Delivering plants:
Plant Description
SP10 Plant starcity
MV10 Plant moonvillage
MC10 Plant mercurycity
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3.1.8 Shipping Point:
Shipping Point Name
NS1 Normal Shipping point Star City
XS1 Express Shipping Point For Star City
ES1 Export Shipping point for Star City
NS2 Normal Shipping Point for Moon Village
XS2 Express Shipping Point for Moon Village
NS3 Normal Shipping Point for Mercury city
XS3 Express Shipping Point for Mercury city
3.2 ASSIGNMENT
3.2.1 Assign Company Code to company
Company Code Company
B100 BINTB200 BINT
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3.2.2 Assign sales organization to company code
Sales Organization Company Code
S100 B100
S200 B200
Sales organization has to be assigned to Company Code.
3.2.3 Assign Distribution Channel to sales organization
S.Org Description DC Description
S100 Sales Org Star City WS Whole Sale
S100 Sales Org Star City RS Retail Sale
S100 Sales Org Star City DS Direct Sale
S200 Sales Org Mercury City WS Whole Sale
S200 Sales Org Mercury City RS Retail Sale
S200 Sales Org Mercury City DS Direct Sale
The Distribution channelsWS, RS & DS are assigned to Sales organizations S100 & S200
3.2.4 Assign division to sales organization:
S.Org Description Division Description
S100 Sales Org Star City MB Mountain Bike
S100 Sales Org Star City SB Street Bike
S100 Sales Org Star City AC Accessories
S200 Sales Org Mercury City MB Mountain Bike
S200 Sales Org Mercury City SB Street Bike
S200 Sales Org Mercury City AC Accessories
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Divisions MB, SB & AC are assigned to Sales organizations S100 & S200
respectively.3.2.5 Sales Areas
SALES ORG DIST- CHANNEL DIVISION
01 S100 WS MB
02 S100 WS SB
03 S100 WS AC
04 S100 RS MB
05 S100 RS SB
06 S100 RS AC
07 S100 DS MB
08 S100 DS SB
09 S100 DS AC
10 S200 WS MB
11 S200 WS SB
12 S200 WS AC
13 S200 RS MB
14 S200 RS SB
15 S200 RS AC
Sales area is a combination of sales organization, distribution
channel and division.
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3.2.6 Assign sales office to sales area:
Bike International has 15-sales areas and 3-sales offices.
SALES ORG DIST- CHANNEL DIVISION SALES OFFICE
01 S100 WS MB STAR
02 S100 WS SB STAR
03 S100 WS AC STAR
04 S100 RS MB STAR
05 S100 RS SB STAR
06 S100 RS AC STAR
07 S100 DS MB STAR
08 S100 DS SB STAR
09 S100 DS AC STAR
10 S200 WS MB MERC
11 S200 WS SB MERC
12 S200 WS AC MERC
13 S200 RS MB MERC
14 S200 RS SB MERC
15 S200 RS AC MERC
16 S100 WS MB MOON
17 S100 WS SB MOON
18 S100 WS AC MOON
19 S100 RS MB MOON
20 S100 RS SB MOON
21 S100 RS AC MOON
22 S100 DS MB MOON
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23 S100 DS SB MOON
24 S100 DS AC MOON
3.2.7 Assign plant to Company Code:
Plant Company Code
SP10 B100
MV10 B100
MC10 B200
3.2.8 Assign plant to Sales Organization and Distribution Channel:
PLANT SALES ORG DIST CHANNEL
SP10 S100 WS, RS, DS
MV10 S100 WS, RS
MC10 S200 WS,RS
3.2.9 Assign Shipping Point to Plant:
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Shipping Point Plant
NS1 SP10
XS1 SP10
ES1 SP10
NS2 MV10
XS2 MV10
NS3 MC10
XS3 MC10
3.2.10 Storage Locations for Bike International
The details of Storage Locations for Bike International are as follows:
StorageLocation
Plant to whichS.Loc. Attached
LocationDescription
Type of Storage
S001 SP10 Manufacturing &Delivering plantStarcity.
Stores Saleable Material
N001 SP10 Manufacturing &Delivering plantStarcity.
It stores Non-saleable
PB01 SP10 Manufacturing &Delivering plantStarcity
Saleable Products for Probikeshop
S002 MV10 Delivering plantStarcity Stores Saleable Material
S003 MC10 Delivering plantStarcity
Stores Saleable Material
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4 MASTER DATA
4.1 Customer master:
4.1.1 Account Groups
Account group Description From number To number
DEBI Regular Customers 100000 101000
CPD OnetimeCustomers
101001 102000
The Following Back ground information must be defined while creating the Account groups.
Payment terms, Payments methods, and Dunning Procedures field Groups are optional.
The Interest calculation field and Reference Data field groups are hidden in the company codesegment.
The Sales District field is not mandatory
The Transportation Zone field is Mandatory and must be defined in the address field otherwiseerror will occur while we try to create the delivery.
For One time Customers Reconciliation account are mandatory.
The line item display sort sequence must be by Name and City.Partner function GR should be maintained for the wholesalers.
4.1.2 Currencies
Local Currency/Co. Code currency INR (Country-I)
Additional currency USD (Country-II)
4.1.3 Partner Determination
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Function Description Type
SP Sold to party KU
SH Ship to party KU
BP Bill to party KU
PY Payer KU
GR1/GR2 Goods recipient KU
4.1.4 Define Customer Groups
Customer Group Name
01 Wholeseller
02 Retailer
03 Direct
customer
The above is the basic segregation of customers. This field will be populated for allcustomers and several functionalities, reports and batch data conversions (BDCs)are based on this.
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4.1.5 The following Payment terms are used:
ZT01 7days 5%
14days 2%
21days Net
ZT02 30days 3%
60days 2%
90days Net
ZT03 60days 2%90days 1%
120days Net
ZT02 applies to all other customers and domestic vendors.
ZT03 is to be used for export vendors.
4.1.6 Maintenance of reconciliation account:The Following Reconciliation accounts are mandatory and cant be changed.
Reconciliation Acc No Customer Type
140000 Domestic-Regular customer
140010 Domestic-Onetime customers
140100 Domestic-Affiliated Companies
141000 Export-Regular Customers
141010 Export-Onetime customers
141100 Export-Affiliated Customers
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4.1.7 Maintenance of Goods receipt Hours/Times:
The following Goods receipt times must be defined and allocated to the unloading time at thedelivery location.If the goods can not be unloaded at the premises of the appropriate businesspartner at the correct time, the system will give the warning message.
Goods Recipient Day AM PM
GR1 Monday 9.00 11.30 2.00 - 4.00
Tuesday 8.00 11.00 2.00 4.00
Wednesday 8.00 11.00 2.00 4.00
Thursday
Friday 8.00 11.00 2.00 4.00
GR2 Monday 10.00 12.00 2.00 - 4.00
Tuesday 9.30 12.00 2.00 4.00
Wednesday
Thursday 9.30 12.00 2.00 4.30
Friday 9.30 12.00 2.00 4.30
4.1.8 Maintenance of Incoterms:
The following Incoterms are used by Bike Co. and Super Bike.
CIF Cost, Insurance, Freight
CIP Cost, Insurance, Paid
ZEX Express Freight Chargable
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4.1.9 Create Customer Master Record
Maintain Customer related information for all the customers of BIKEINTERNATIONAL in the following fields.
General data.
Company specific i.e. Company code related data.
Sales area related data.
Inputs:
New Customer details
Customer details modification
The process will be managed in SAP as follows
The customer master will be maintained centrally for SD and FI purposes usingtransaction XD01 and FD01 respectively. Customer numbers will be generatedinternally.
Customer mater records are maintained in decentralized manner. The customermaster record is created initially by the sales department and the financialdepartment is responsible for extending this record to include all the necessaryfinancial information.
The business partners data can be either be entered by the sales or the accounting
department.
Internal numbering for all customers in very specific number ranges should beused.
The allocation of customers to sales organizations is determined by the assignedcountry and citylisted in the customers master record.
Customer master Records
The new customer master record will be created and / or the changes will berecorded
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4.2 Material Master Data
4.2.1 Material Types
At Bike International, the following material types are used with the corresponding numberranges.
Beginning ofnumber range
Finished products 100,001 199,999 External 0009
Accessories 500,001 599,999 External 0005
Semifinished products 300,001 399,999 External 0008
Material Groups
Materials with the same attributes can be assigned to a material group for analysisand search purposes
The following material groups exists in Bike International
Material Group Description
10 Bicycles
20 Accessories
The following materials has to be created for Bike International with the material numbers
4.2.3 Materials.
Each material is assigned a material number to represent a material master record created in SAPsystem. The following materials has to be configured for Bike international.
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Bicycles:
Accessories:
Semi finished:
Material Number Description
300100 Black frame
300200 Brake system
300500 Standard fittings
300300Shift assembly
300150Green frame
Material Number Description
100001 Mens 26 Mountain Bike - Black
100014 Mens 26 Street Bike Green
100025Ladys 24 Mountain Bike Black
100030Ladys 24 Street Bike Green
Material Number Description
500020 Saddle bag
500021 Cycle shorts
500022 Bike lock KryptoniteK4
500026 Lamp Cat eye Halogen
500099Device to mount drinks flask
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4.2.4 BOM structures:
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Two typical BOMs for Bike International finished products are illustrated below:
Bill of Material Mens 26 Mountain Bike - Black
Bill of Material Ladies 24 Street Bike - Green
Mens 26 Mountain Bike Black
Black frame
300100
Brake System
200100
Standard Fittings
300500
Shift assembly
300300
Aluminum Frame
Mountain Bike
200105
Brake Unit
200210
2 Pieces
Wheels
200510
2 Pieces
Gears XTR
RDM900
200310
Paint (Black)
200901
50 grams
Brake Handles
200220
2 Pieces
Pedals
200520
2 Pieces
Bearing
200311
1 Piece
Brake cable200221
1 Piece
Saddle
200530
Lever for Gears
200312
Handle Bar
200540
1 Piece
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4.2.5 Creation of material master recordsMaintain Material related information for all the materials of BIKEINTERNATIONAL in the following fields
Scenario : Material Master Creation
Transaction: MM01
Ladies 24 Touring Bike-Green
Green frame
300150
Brake System
300200
Standard Fittings
300500
Shift assembly
300300
Aluminum Frame
Touring Bike
200106
Brake Unit
200210
2 Pieces
Wheels
200510
2 Pieces
Gears
RDM900
200310
Paint (Green)
200901
45 grams
Brake Handles
200220
2 Pieces
Pedals
200520
2 Pieces
Bearing
200311
1 Piece
Brake cable200221
1 Piece
Saddle
200530
Lever for Gears
200312
Handle Bar
200540
1 Piece
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SALES VIEWS IN MATERIAL MASTER DATA:
BASIC DATA1
SALES ORG 1SALES ORG2
SALES ORG/GENERAL PLANT
SALES TEXT
The following fields are mandatory when maintaining material master data
Min order quantity
Delivery location
Loading groupTransportation group
Storage conditions.
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5. Order to Cash process:
YES NO
Sales orderAvailabilityCheck
DeliveryTransportationShipmentcost
calculation
PickingWarehouseManagement
Picking Packing
Goods issue
Invoice
Materialledger
Credit Check
Transferorder
Inquiry
Quotation
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5.1 Requirements:
Documents to take care of Inquires, quotations & different types of sales orders forvarious channels like retail, wholesale&direct.Billing documents are created.
Process of sales return to be taken care.
Intercompany billing process also involved in case of non availability of material ata plant under one company code
Sales
The main function is allows one to execute different business transactions Based onsales documents defined in the system. Sales documents are differentiated as fourgroups:
Customer inquiries and quotations:
Standard inquiry (ZZIN), Standard, quotation (ZZQT) were created.
Sales orders :
Different sales order types are maintained for different distribution channels.i.e retail(OR), Wholesale (ZZOR), Direct (ZZCS).
Employee responsible is the person who created the sales order
Shipping point, Route storage location should be automatically determined by thesystem when we execute the sales order.
Cross divisional sales also allowed in Bike International
Complaints, such as credit and debit memo requests and returns.
Delivery:
Shipping is an important part of the logistics chain in which guaranteed Customerservice and distribution planning support play major role. For this in Bikeinternational ships materials to the customers based on their request either byNORMAL or EXPRESS mode.
Collective deliveries process also happens in Bike international.
Automatic picking should be happen for deliveries at probike shop.
Packing is done automatically for all the materials.
Billing
The main function of this is to information about customer contracts, billingstatus, and accounts. Billing comes after input processing and before outputprocessing. During the billing sub process, one or more Billing due list items istransferred to a billing document.
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5.2 DOCUMENTS
5.2.1 Sales Document Types:
Description Sales Document Type
Sales Order Inquiry ZZIN
Sales Order Quotation ZZQT
Standard Order OR(For Retailers)
Standard Order ZZOR(For Whole sellers)
Cash Sale ZZCS(For Direct
customers)
Item Proposal ZZIP
Free of charge delivery ZZFD
Credit memo request ZZCR
Debit memo request ZZDR
Return Orders ZZRE
5.2.2 Document Types and number ranges for customer documents:
Document type Number Range Interval from Interval to
OR 003 01 1 - 10,000
ZZOR 004 02 10,001 20,000
ZZCS OO5 03 20,001 30,000
5.2.3 Assign Sales Order Type to Sales Area
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SalesOrg
Distributionchannel
Division Sales orderType
Description
S100 WS/RS/DS MB/SB/AC ZZIN Sales Order Inquiry
S100 WS/RS/DS MB/SB/AC ZZQT Quotation
S100 WS/RS/DS MB/SB/AC OR Standard Order(Retail)
S100 WS/RS/DS MB/SB/AC ZZOR Standard Order (forWhole sellers)
S100 WS/RS/DS MB/SB/AC ZZCS Cash Sales
S100 WS/RS/DS MB/SB/AC ZZCR Credit Memo request
S100 WS/RS/DS MB/SB/AC ZZDR Debit Memo Request
S100 WS/RS/DS MB/SB/AC ZZRN Return Document
5.2.4 Delivery document Types:
Delivery documents Description
LF Standard Delivery
LR Return Delivery
BV Cash sale
NL Replenishmentdelivery
5.2.5 Shipping
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Transportation of goods to various customers spread across the country fromManufacturing and trading plants.
Shipping is an important part of the logistics chain in which guaranteed customerservice and distribution planning support play major roles. In shipping processing,
all delivery procedure decisions can be made at the start of the process byTaking into account general business agreements with one customer
Recording special material requests
Defining shipping conditions in the sales order
The result is an efficient and largely automatic shipping process in which manualchanges are only necessary under certain circumstances.
Shipping Conditions:
Sh. Conditions Description
1 01 Express(Immediately)
2 02 Normal
5.2.6 Loading Groups:
Loading Group Description
25 manual
35 Frankfurt
5.2.7 Shipping point Determination:
Automatic Shipping point determination takes place in sales order on the basis ofshipping condition from the customer master record, loading group from materialmaster record and plant.
5.2.8 Billing document Types:
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The condition technique refers to the method by which the system determinesprices from information stored in the condition records. In sales and Distribution,the various elements used in the condition technique are set up and controlled in
customizing. During sales order processing, the system uses the conditiontechnique to determine a variety of important pricing information. The conditiontechnique is used by sap to find a choice from among number of alternatives
In Bike Inter national every sales organization can have their own pricing.Price isdependent on price group field in customer master data. Different pricing is usedfor different distribution channels indicated in the price group field of customermaster. We can have customer specific prices also.
6.1 Condition tables
Price dependencies are condition tables. The condition tables help to define the
dependencies on which the price is to be calculated. Following condition tables willbe newly created:
Table Description
501salesorg/price group/customer/material
502 sales org / price group/ material
6.2 Access sequence:
The access sequence determines the order in which the system searches forcondition records using condition tables.
Access sequence Description
PRIC Price access sequence
6.3 Condition types
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The above condition type will be created. Similarly the other pricing elementsDiscount Frieght, Taxes can be configured.
6.4 Access sequence condition type assignment:
Conditiontype
Name Accesssequence
PRIC Basic Price PRIC
6.5 Define pricing procedures
To map the pricing requirement following pricing procedure have been created
Description Pricing Procedure
Pricing for Bike
International
ZPRICE
Similarly we can have customized condition types for discount, freight, and taxes and put them inthe pricing procedure.
Condition type Description
PRIC Basic Price
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6.6 Define and assign account keys
The account keys are pointers to the G/L accounts related to the various pricingelements existing in a pricing procedure. The following account keys will be created.
Acct Key Description
ERL Revenue
ERS Sales Deduction
ERF Freight
ERU Accruals
MWS Taxes
EVV Cash clearing
6.7 Pricing procedure determination
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To determine the procedure, you allocate the customer determination procedureand the document pricing procedure to a pricing procedure within a sales area.
S.Org D.Channel Division
DoPr
CuPP
Pricing procedure Description
S100 WS MB A 1 ZPRICE Pricing for BikeInternational
S100 WS SB A 1 ZPRICE Pricing for BikeInternational
S100 WS AC A 1 ZPRICE Pricing for BikeInternational
S100 RS MB A 1 ZPRICE Pricing for BikeInternational
S100 RS SB A 1 ZPRICE Pricing for BikeInternational
S100 RS AC A 1 ZPRICE Pricing for BikeInternational
S100 DS MB A 1 ZPRICE Pricing for Bike
International
S100 DS SB A 1 ZPRICE Pricing for BikeInternational
S100 DS AC A 1 ZPRICE Pricing for BikeInternational
S200 WS MB A 1 ZPRICE Pricing for BikeInternational
S200 WS SB A 1 ZPRICE Pricing for BikeInternational
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S200 WS AC A 1 ZPRICE Pricing for BikeInternational
S200 RS MB A 1 ZPRICE Pricing for BikeInternational
S200 RS SB A 1 ZPRICE Pricing for BikeInternational
S200 RS AC A 1 ZPRICE Pricing for BikeInternational
The pricing procedure determination is based on the above matrix and is the samefor other procedures also.
.
7. Availability check and Transfer of Requirements:
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The Following is the General process for Transfer of requirements from Moon Village andMercury city to Plant at Star City.
7.1 The Basic Process:
MRP department at Moon and Mercury city will look after the material planning and Transfer ofRequirements.
MRP department will generate schedule lines for Plant at Mercury City as per the Schedulingagreement. Material requirements planning are also executed to create the purchase requisitionsand planned orders. The buyers then convert the requisitions into purchase orders.
7.2 Important notes:
Inventory at the moon village and mercury city distribution centers is replenished throughstock transfer from Starcity plant.
As for Moon village and Mercury city, the delivery quantities and dates for these stocktransfers are based on the sales orders from the individual sales offices.
The stocks in the shop belong to the plant stock in star city until they are sold.
Both Bike Co. and Super Bike would like to track the sales orders in planning lists separately. Tocarry out the same grouping the sales orders (Summarized requirements/lot size) for aday/week/month into one purchase requisition.
7.3 Availability check at Moon Village and Mercury City
Moon Village:
The Scope of availability check for sales orders should consider transfer requests against Star citydistribution center. This will allow orders placed in Moon village to recognize future plannedreceipts generated by MRP.
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Mercury City:
The Scope of availability check for sales orders should consider Planned receipts such as purchaseorders.This will allow orders placed in mercury city to recognize future planned receiptsaccording to the dates and quantities in the purchasing scheduling agreement.
8. Sales Returns process
Goods are returned for various reasons. This should be accounted and documentedproperly for instance, if the customer complains that the goods were damaged,Company accepts the goods back.
A complete sales process starting with a sales order must exist, followed by a delivery, andcompleted by an invoice.
Returns are to be processed with returns document with billing block.
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Creating Returns Delivery
The next step of the returns process is to create the returns delivery. During goodsreceipt of returns, an inspection lot is created automatically.
Quality Inspections for DeliveriesThe quality inspection takes place after the returned goods have been received and
booked into Returns. During goods receipt for returns, an inspection lot is automaticallycreated. After the quality inspection, the further handling of the returned goods isdecided. We can book returned goods from Returns to unrestricted-use stock if thequality meets the standards, or to blocked stock if the quality does not meet thestandards.
Inspecting Goods Receipt
This is to transfer the material from interim storage to warehouse, after a Return ofGoods.
Releasing Returns to BillingThe return was saved with a billing block. The billing block is a default, but can bedeleted for immediate processing.
Billing (Credit memo)
Based on the return delivery, we issue a credit memo to our customer.
Order Delivery Invoice
Return
ReturnDelivery
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9. Stock Transfer between the plants
In bike international there is only one manufacturing plant at Starcity so there is a need totransfer the material between delivering plants since the delivering plants at the Mercurycity andMoonvillage has to get the stock from Starcity plant only. So the stock transfer is a regular processin bike international
The following diagram explains the stock transfer between two plants
QualityInspection
Posting toUnrestricted
Stock
Credit Memo
Payment
Supplying PlantOrdering Plant
COMPANY CODE
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10. Inter Company billing:
When customer orders for materials in a particular sales organization ,if the stock is not availablewith the plant corresponding to that company code, we can supply the material from the plantwhich belongs to other company code of the same company .This is a common business scenario.we can map this business process in sap with inter company billing.
Prerequisites for making inter company billing are
Stock should not be available in ordering company plant.
Create Dummy customer in the ordering company and assign it to the intercompanybilling field of supplying company code sales organization.
Extend supplying company code plant to ordering company code salesorganisation&distribution channel combination
11. Outline agreements:
WithoutDelivery
With Delivery
Goods Issue Without WM With WM
Transfer OrderPost GoodsIssue
Purchaserequisition/order
Goods Receipt
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Outline agreements are two types
Contracts
Contracts are agreements between the customer and company to order specific
quantities/value of a product within a set timeframe. The customer does not provide
any information about delivery dates, only the start and end date of the contact.
Schedule line agreements
Scheduling agreements are similar to contracts in that they are agreements between thecustomer and company to order specific quantities of a product. However, while the
contracts do not contain the delivery dates for the materials, scheduling agreements do.So in schedule lines company has to supply material to the customer according to thedates and quantities specified by customer.
12. Free Goods Determination
Its a promotional activity to improve the sales volume. The system creates a freegoods item in the sales order. The item is free of charge. For inclusive free goods,the main item is reduced by the free goods quantity. For exclusive free goods, thequantity of the main item remains the same.
The bike international to promote its retailer sales , it is offering a scheme for the retailers. Eachretailer will receive one pair of cycle shorts free of charge for every 50 pieces ordered.
13. Credit Management
Company has some specific credit policies with regard to giving credit for variouscustomers. Keeping track of outstanding payments and minimizing the risk of baddebts.
The main function of this is to minimize the credit risk oneself by specifying aspecific credit limit for ones customers. Thus one can take the financial pulse of acustomer or group of customers, identify early warning signs, and enhance onescredit-related decision-making. This is particularly useful if ones customers are infinancially unstable industries or companies, or if one conduct business with
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countries that are politically unstable or that employ a restrictive exchange ratepolicy.
14. Incompletion procedure:
If weight and volume data is missing in the sales order there should be warningmessage from the system.
15. Output control:
Output can be controlled for Sales Documents, delivery documents and billingdocuments through print, fax or e-mail