Never Work Weekends Again! The Keys ... - Toyota Kata...

32
2/6/2018 1 menloinnovations.com/joy/katacon @menloprez #seekjoy Rich Sheridan CEO & Chief Storyteller @menloprez #seekjoy Run the Experiment! How safety, scientific thinking and Kata can fuel innovation teams, too! menloinnovations.com/joy/katacon @menloprez #seekjoy Grappling The missing step in Kata!

Transcript of Never Work Weekends Again! The Keys ... - Toyota Kata...

Page 1: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

1

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Rich Sheridan CEO & Chief Storyteller

@menloprez #seekjoy

Run the Experiment!

How safety, scientific thinking and Kata

can fuel innovation teams, too!

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Grappling

The missing step in Kata!

Page 2: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

2

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 3: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

3

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Understand the

Direction/Challenge

Page 4: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

4

menloinnovations.com/joy/katacon @menloprez

#seekjoy

JOY!

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Grasp the Current Condition

Interface Systems

Page 5: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

5

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 6: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

6

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 7: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

7

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 8: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

8

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 9: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

9

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 10: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

10

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 11: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

11

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 12: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

12

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 13: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

13

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Target Condition

New work style

Page 14: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

14

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

My Click Moment

Page 15: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

15

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Experiments

Interface Systems

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 16: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

16

menloinnovations.com/joy/katacon @menloprez

#seekjoy

See teamwork Embrace Learning

Two heads

menloinnovations.com/joy/katacon @menloprez

#seekjoy

hearts Two

Page 17: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

17

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Four hands

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 18: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

18

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 19: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

19

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Rigor and

• Automated Unit Testing

• Living, breathing documentation

• Iterative and incremental

improvements

discipline matter

Page 20: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

20

menloinnovations.com/joy/katacon @menloprez

#seekjoy

What did we expect?

• Learn a new language

• Learn new techniques

• Everyone will pick up new knowledge

menloinnovations.com/joy/katacon @menloprez

#seekjoy

What did we learn?

• High-energy, High-morale

• Excitement Engagement

• Productivity + Quality = Actual working code

• Improved communication

• Improved relationships

• Experimental mindset begins

• New way to build a team

Page 21: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

21

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Grappling

Can you start over? Really?

Page 22: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

22

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Grasp the Current Condition

It’s not just Interface Systems

Page 23: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

23

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Current Condition

• We know how to run a team

• We need to know how to run a company

• It was easy to hire into this culture

• Organizations want benefits of change

– they don’t want to change to achieve them

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Next Target Condition

Menlo Innovations

Page 24: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

24

menloinnovations.com/joy/katacon @menloprez

#seekjoy

My Click Moment

menloinnovations.com/joy/katacon @menloprez

#seekjoy

See teamwork Embrace Learning

Page 25: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

25

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Indigenous Kata

“Run the Experiment”

becomes the norm

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Page 26: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

26

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Babies at work!

Page 27: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

27

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Show & Tell

Page 28: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

28

menloinnovations.com/joy/katacon @menloprez

#seekjoy

The Power of Observation

• Anthropology

• Study people

• Observe them

In their native environment

• Look for the invisible

• Be the empath!

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Extreme

Interviewing

Page 29: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

29

menloinnovations.com/joy/katacon @menloprez

#seekjoy

menloinnovations.com/joy/katacon @menloprez

#seekjoy

What did we expect?

• Fewer emergencies

• Compelling workplace for employment

• Companies would easily grasp the value

Page 30: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

30

menloinnovations.com/joy/katacon @menloprez

#seekjoy

What did we learn?

• Emergencies disappeared

• Hiring, onboarding trivialized

• Team easily initiates experiments

• Software doesn’t need user manuals

• Users don’t have to feel stupid

• We can limit work to 40 hours

• We can have pride in what we do

• AND …

menloinnovations.com/joy/katacon @menloprez

#seekjoy

There’s a Name for This

Lean, Kata

Page 31: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

31

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Bigger Lessons

Scientific thinking is born out of

– Childlike curiosity

– Absence of fear

– Emphasis on kindergarten skills

– A willingness to say “I don’t know”

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Bigger Lessons

How to get there?

– Unlearning old habits

– Deliberate practice

Page 32: Never Work Weekends Again! The Keys ... - Toyota Kata Summitkatasummit.com/.../02/Rich-Sheridan-KEYNOTE-Kata-and-Agile-Softw… · 2/6/2018 1 menloinnovations.com/joy/katacon @menloprez

2/6/2018

32

menloinnovations.com/joy/katacon @menloprez

#seekjoy

Room to Grow

• Toyota Kata gives you a method for learning

how to think like this

• We can improve our experimental methods at

Menlo by learning from Kata

menloinnovations.com/joy/katacon @menloprez

#seekjoy

www.menloinnovations.com/joy/katacon