Neuroscience: How breakthroughs can help OD/L&D/HR North West Staff Developers Group Annual CPD...
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Transcript of Neuroscience: How breakthroughs can help OD/L&D/HR North West Staff Developers Group Annual CPD...
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Neuroscience: How breakthroughs can help OD/L&D/HR
North West Staff Developers Group
Annual CPD Retreat: 9/10 January 2014
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Disclaimer!
Personal fascination
Amateur enthusiast
No journal article anytime soon
After lunch session - OMG
Good luck to all of us!
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Current Environment
• Incredible, transformative, continuous & accelerated change
• world of work in a dynamic state• old ways of working & doing business• reliable management dictums & theories no
longer work – they all feel tired• need new ways of looking at the world, to
motivate & engage people, create highly successful teams & to quickly embrace & implement change
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Legacy Thinking of 20th Century
• Left the Information Age
• Entered the Shift Age
• Transformation
Decade for 2010-2020
• Structure, shape, character & form will shift
• Humanities institutions & ways of thinking will change
• Those that don’t will fall behind and may not even exist in 2020
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So how to create this change?
• utilising new information about how our mind works
• how we can integrate this knowledge • brain science can be daunting!• brain most complex device in the universe • billions of neurons creating a tangle of neural
traffic• uses 1/5th of calories consumed• ¼ of the oxygen we breathe
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Bridging the gap
• Transform understanding of the way people work
• Revolution in training & development, change management & OD
• Science-savvy HR & L&D professionals• Decisions based on insight & ‘pre-sight’
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Neuroscience around for decades
• incredible breakthroughs this century• better understanding now
- think, process information, wired• flies in face of received wisdom of
psychology• fMRI (functional magnetic resonance
imaging• research proving traditional theories are not
necessarily accurate
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How our minds work …
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Lifting the lid on the brain to rethink how you develop, motivate & engage staff
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5 Neuroscience Concepts
Robert Jeffery, Occ. Psychologist
Editor, People Management
Neurons & the Environment
Bias & Empathy
Being a Mentalist
Avoiding Brain Struggle
Power of Thinking without Thinking
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Neurons & the Environment
• view was brain fully formed by early 20’s• several studies now to prove otherwise, inc• University College London
- London cabbies, Violinists, Lawyers• University of Oxford
- Jugglers• learning changes brain pathways & become stronger • brain remains ‘plastic’, mobile & adaptable beyond
childhood
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Gary Luffman, Occ Psy & Assoc Consultant CIPD
• neurons updating to deal with environment• neuroplasticity has huge implications for
coaching• old dogs new tricks• need to find right mechanism• older employees rate of synaptogenesis
slower than millenials, but never switches off
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Bias & Empathy
• think we know better than other people• 94% belief of above-average IQ• 80% convinced they are better drivers• egocentricity bias• implications for training, coaching &
managing• attention paid to those who agree or are
similar to us
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Gary Luffman, Cognitive NeuroscientistKing’s College London
• Overstate degree to which people are the same
• Seeking common ground and feeding bias• Using less of our conscious mind when
making assumptions• Easy to ignore dissenters or people who are
hard to reach• Egocentricity bias enemy of genuine
empathy
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• Stepping into someone else’s ‘mindset’• Developed through ‘social biofeedback’• Parents mirroring our emotions• Suprmarginal gyrus stimulated when taking
on a new perspective• Alexithymia (not recognising own emotions)• Egocentricity bias can be avoided• Doing opposite of someone else over time
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Being a Mentalist
• Mentalising system - processing of signals from others• Different from formal learning systems & facts and
figures• Active from birth, even in dreams• Brain sees the world socially• Not linked to conventional intelligence• With it - persuasive, inspiring & motivating, open &
respond well to social learning• Without tend - rely on aggressive dominance to
succeed , poorer learners as don’t process info picked up from others, poor at calculating value of it
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Avoiding Brain Struggle
• role-modelling for new learning - mirror neurons are activated• embeds practical lessons in our mind• important in decoding body language• consolidates neural connections by doing it• condition of training & condition of testing• context for learning - visual demonstrations of concepts &
how they can be applied • effective to mix up locations & times of day for training or
coaching• learning becomes less context-dependent
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Power of Thinking without Thinking
• rational mind good at analytical & convergent thinking
• less good at creative stuff• can’t innovate while being watched & judged• intuitive mind processes data behind scenes• ‘thinking without thinking’ • unconscious thought theory – Eureka
moment - when stuff put on ‘back-burner’
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E Eugene Sadler-Smith, Prof. Organisational BehaviourUniversity of Surrey
• when neural activation levels reach a threshold, ‘light bulb’ moments occur
• anterior superior temporal gyrus works double-time processing data
• reaches conclusions - connects disparate concepts
• unrelated things help: puzzle, positive mood, plenty of sleep, chocolate
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• creativity is about joining dots• need to have jots to join• equally relevant for HR & L&D• equip ourselves with latest knowledge &
best emerging breakthroughs• stay ahead without your own MRI scanner!