Neuro-Linguistic Programming NLP Presented by Mark Walton – Principal Consulting Strategies...
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Transcript of Neuro-Linguistic Programming NLP Presented by Mark Walton – Principal Consulting Strategies...
Neuro-Linguistic Programming
NLPPresented by
Mark Walton – PrincipalConsulting Strategies
Neuro-Linguistic ProgrammingNLP
Defining NLP………….. "a model of interpersonal communication chiefly concerned with the relationship between successful patterns of behavior and the subjective experiences (esp. patterns of thought) underlying them" and "a system of alternative therapy based on this which seeks to educate people in self-awareness and effective communication, and to change their patterns of mental and emotional behavior".[1]
1 Oxford English Dictionary
Neuro-Linguistic Programming
Neuro-All behavior stems from our neurological processes of sight, hearing, smell, taste, touch and feeling.
Neuro-Linguistic Programming
Linguistic-Indicates that we use language to order our thoughts and behavior and to communicate with others
Neuro-Linguistic Programming
Programming-Refers to ways we can choose to organize our ideas and actions to produce results
Neuro-Linguistic Programing
Subliminal stimuli (pronounced , literally "below threshold"), contrary to supraliminal stimuli or "above threshold", are any sensory stimuli below an individual's absolute threshold for conscious perception. Visual stimuli may be quickly flashed before an individual may process them, or flashed and then masked, thereby interrupting the processing. Audio stimuli may be played below audible volumes, similarly masked by other stimuli, or recorded backwards in a process called backmasking. Introduced in 1895, the concept became controversial as "subliminal messages" in 1957 when marketing practitioners claimed its potential use in persuasion. The near-consensus among research psychologists is that subliminal messages do not produce a powerful, enduring effect on behavior;[1] and that laboratory research reveals little effect beyond a subtle, fleeting effect on thinking. Apart from their controversial use in marketing and media psychology, subliminal stimuli are employed in scientific research on perception without awareness, or unconscious perception.
Source: Wikipedia
1 Pratkanis, A. R.; Greenwald, A. G. (1988).
NLP Enhances Ability To…..
Create rapport Understand body language Improve interpersonal skills Influence
Practical Applications
Improve management skillsSales and achievement performanceMotivation Being effective in meetings, negotiations and selling
Personal development
Communication and Learning
We all have an inherent way of communicating and learning
Begins at birth Used throughout life
NLP offers ways to refine your skills Used to create messaging (e.g. rapport)
Awareness/Acuity
We may be inherently capable people, and all of us use NLP in some way or another. The difference is actually practicing.
Communication
₁Impact in communication is: 55% by body language 38% by tone 7% by content
This is why emailing can be so dangerous! Why phone presence is so important
₁(Mehrabian and Ferris – Inference of Attitudes form Nonverbal Communication)
Non Verbal Communication
Did you ever stop and think of how many signatures you could have and what they communicate? Examples:
Sincerely, Fondly, Very Sincerely, Kind regards, Yours, Warm regards, Very truly yours, Warmest regards, Love, Best, Love always, Best always,
NLP Skills
Developing rapport (simply communicating without thought/structure isn’t enough)
Communicate in the language of the other person
Eye Accessing Clues
Visual – up Auditory – even Kinesthetic – down Constructed – right Remembered - left
Rapport
Mirroring and matching Body language is complementary Matching body language creates bridge Matching breathing patterns Voice matching
Successful people create rapport and rapport creates trust
Rapport
Rapport is the context around the verbal message
Gaining rapport is the ability to elicit responses
Doing so allows one to begin changing behavior (leading)
Rapport
Leading Change your behavior so the other
person will follow
Pacing is adapting to situations What happens when you have an angry
confrontation Match their level a bit below where they are Begin leading them to a calmer state
Dear Ann:
Thank you for considering Consulting Strategies to provide consultative services to your organization. As the most experienced firm in our profession you will feel confident that our consultants can bring enhancements to your travel program.
I appreciate your confidence and willingness to test our services. The experience gained from our 12- year history with major corporations will create a situation that allows you to quickly grasp return on your investment.
Sincerely,
Mark L. Walton
Dear Ann:
Thank you for considering Consulting Strategies to provide consultative services to your organization. As the most experienced firm in our profession you will feel confident that our consultants can bring enhancements to your travel program.
I appreciate your confidence and willingness to test our services. The experience gained from our 12- year history with major corporations will create a situation that allows you to quickly grasp a return on your investment.
Sincerely,
Mark L. Walton
Dear Ann:
Thank you for considering Consulting Strategies to provide consultative services to your organization. As the most experienced firm in our profession you will see that our consultants can bring enhancements to your travel program.
I appreciate your confidence and willingness to test our services. The experience gained from our 12- year history with major corporations will create a situation that allows you to quickly see return on your investment.
Sincerely,
Mark L. Walton
Dear Ann:
Thank you for considering Consulting Strategies to provide consultative services to your organization. As the most experienced firm in our profession you will see that our consultants can bring enhancements to your travel program.
I appreciate your confidence and willingness to test our services. The experience gained from our 12 - year history with major corporations will create a situation that allows you to quickly see a return on your investment.
Sincerely,
Mark L. Walton
Dear Ann:
Thank you for considering Consulting Strategies to provide consultative services to your organization. As the most experienced firm in our profession our clients say that our consultants brought enhancements to their travel program.
I appreciate your confidence and willingness to test our services. The experience gained from our 12- year history with major corporations should tell you that you will quickly realize a return on your investment.
Sincerely,
Mark L. Walton
Dear Ann:
Thank you for considering Consulting Strategies to provide consultative services to your organization. As the most experienced firm in our profession our clients say that our consultants brought enhancements to their travel program.
I appreciate your confidence and willingness to test our services. The experience gained from our 12 - year history with major corporations should tell you that you will quickly realize a return on your investment.
Sincerely,
Mark L. Walton
Communication - Anchoring
A stimulus which is linked to and triggers a physiological state Examples – aromatherapy use in hotels