Neuro Linguistic Programming (NLP) and Health Promoting Schools

By Monique Veza HPS Advisor & NLP Practitioner

Waitemata DHB

Session Outline

• What is NLP

• Building rapport

• Questions- chunking up and down

• Reframing- SMILE

• What will you now implement in your HPS practice?

Neuro Get information from our neurological processes - five senses

Linguistic Using language to make meaning of received information

Programming Strategies we use: to make decisions, solve problems,

learn, evaluate and get results.

NLP

Neuro Linguistic Programming (NLP)

NLP models strategies of excellence

NLP is a science and an art

NLP is growing in many different settings

NLP is a collection of ideas and tools

What is Rapport?

• Happens at an unconscious level

• Achieving a state of mind where there is trust and openness between two people, a person and a group or between two groups

• An instinctive sense of safety, trust, integrity and comfort

• Perception of liking and being liked

• The conscious mind is more open to receiving new ideas

• It is vital to gain rapport at the start of relationship when seeking to have valuable discussions or working collaboratively

• Resistance is a sign of lack of rapport

As HPS Advisors who do we build rapport with?

What is the importance of building rapport in HPS?

Supports us in the engagement phase

HPS value of Whanaungatanga - strengthening relationships

Critical questioning

Dig deep into the contributing factors

Dance with Dissonance

Courageous conversations

How do we build rapport?

There are 3 different parts to communication which

build rapport:

• Physiology/Body language

• Tonality

• Words

It is important to ensure all your communication is fully congruent to build rapport.

Building Rapport with Physiology

• Matching • Mirroring • Cross over mirroring What could you match or mirror as a way to build rapport? • Postures- how the other person is sitting, cross their legs,

scratch their face • Gestures – talk with hands • Facial expressions Be authentic

Building Rapport with Voice Tonality

What could you match?

• Voice tone

• Tempo

• Timbre

• Volume

Building Rapport with Words • Key Words/Phrases

• Common Interests or Experiences

• Values and Beliefs

Avoid ‘but’ • Yes and

• That sounds good and

• Thank you for your time and

• I know you think differently to me and

Activity

Challenge

Chunking up- bigger picture/themes/overall issue • What is this an example of? • For what purpose? • What are we trying to achieve here? • What does this mean? • Let's look at the bigger picture... • What would this result in? • What is the intention? • How does that relate to... • What do they really want? • Who is this for? • By doing this, how will it affect our overall goal?

Chunking down- details/specifics • What specifically?

• What are examples of this?

• What is the root cause of all this?

• Tell me more about…

• What exactly happened?

• When did this happen?

Have a sense of curiosity

Chunking

Whanau Engagement

Feel welcomed

Attend & take part in the school

Greater understanding of how schools work

Better support their child's learning

Better educational outcomes

Reading Together

Chunking Up

Chunking Down

Sports Day

Student Lead

Conferences

Cultural Festivals

Maths Evenings

16 families

10 students accelerated outcomes

For what purpose/value are you wanting whanau engagement?

What are you hoping to achieve by having whanau feeling welcome?

What is your intention of having whanau attend and take part in the school?

What would this result in?

Tell me about your whanau engagement…

Good they attend events

What specific events are they attending?

What are some other examples of how whanau are currently engaging?

How many families are attending the Maths evening?

How many of those students have achieved accelerated outcomes?

What would this enable whanau to do?

TOP -Thinking

EANING-What meaning have I just given this?

mportant-What’s the most important thing here?

earning-What’s the Learning & New Meaning?

xperience- What actions/thoughts will I have to make

to make this new meaning alive?

What 2 or 3 things are you going to start now implementing in your

HPS practice?

‘If you always do what you have always done, you will always get

what you have got’

Thanks for your curiosity!

Let me know how you go!

Any questions?