Neuerungen & Mehrwerte von Cisco Collaboration

Antonio Licata

anlicata@cisco.com

February 26th 2015

Topics

• Update CUCM 10.5(2) release

• Collaboration Edge Architecture and Update

• Cisco Jabber Update

• Cisco Enterprise Agreement for Collaboration

• Update Videoconferencing

• Update Business Edition 6kS

CUCM 10.5(2) release

Cisco UCM Release Plan

Winter 2014 Summer 2014 Spring 2014 Autumn 2014

Maintenance Release

CUCM 10.5(2) Minor Release

CUCM 10.5

Major Release

CUCM 10.0

Winter 2015 Summer 2015 Spring 2015 Autumn 2015

Major Release CSR 11.0 planned

for 2015

Seamless

• SAML-based Single Sign On (SSO)

• Network-based call recording for any device, anywhere

• NAT/Firewall Traversal without VPN

• Integrated admin, serviceability and user options for IM/P service

• Multi-domain and Active Directory alignment for IM/P service

• IPv6 support for SIP endpoints and video, with media resource support for IPv6

• Unified Capabilities Requirements (UCR)

• Video on Hold and CTI video support for video-enabled Contact Center

• Caller-Specific Music on Hold

• Extend & Connect Enhancements

• User Data Service (UDS) API

• Other API enhancements

• Simplified Installation, Upgrade, Migration, IP address and/or host name change

• Global dial plan replication by Intercluster Lookup Service (ILS)

• User self-provisioning and self-care

• Enable new videoconferencing resources, deployment models, use cases and technologies

• Secure intercluster bandwidth management, with support for EMCC, able to provide and reconcile treatment for disparate types of video endpoints

Key Themes, Features and Benefits of CUCM10.0

Transformative Efficient

Cisco UCM 10.0

Autumn 2013

UCM 10.5(2) Overview

• Aligns with CSR 10.6

• FCS December 2014

• Feature Content

IM/P Enhancements

Advanced File Transfer

IM/P Unexpected Disconnect (XEP-0198)

Single Sign On

Install/Upgrade Enhancements

Touchless Install

PCD

Music-On-Hold Scalability

Control of Security Status in Conferences

Security and Continuity

10.5.2 – The release you ought to be on!

• Will replace 10.5(1) as the hardened long life release which can be deployed with confidence

• Supports and Extends the value of collaboration 10.x with innovative enhancements, solution integration (SSO), and enhancing the 10.x work

• Continued Focus on Quality Reduced defect counts, Extended automation

Lower TCO Compliance Flexibility - Multi

Site, Confidence

Managed File Transfer IM & P Enhancements for UCM 10.5(2)

Description

• Server-side file transfer solution that copies and logs all files transferred

Value

• Required for regulatory compliance

• Supports file sharing between users in one-one, ad-hoc group, and persistent chat

Overview

• Files are uploaded and stored in a file repository

• File repository is on a customer-provided external file server

• Audit logging of all uploads and downloads in external database

Managed File Transfer – Baseline Architecture IM & P Enhancements for UCM 10.5(2)

Unified Communications

Manager

Cisco IM &

Presence

Database

Server

External File

Server

SSH

Jabber for Mac

Client

ODBC

Jabber for Windows

Client

Jabber Mobile

Client

Managed File Transfer – Components IM & P Enhancements for UCM 10.5(2)

• New service: Cisco XCP File Transfer Manager

• New GUI pages: File Transfer and File Server

• Jabber: requires 10.6

Older or third-party clients not supported, hybrid mode does allow smooth transition

• CUCM IM&P 10.5.2

• External database: PostgreSQL or Oracle

• External File Server: Linux distribution; serves as file repository

Unexpected Disconnect IM & P Enhancements for UCM 10.5(2)

Your Unreceived IMs no longer go to the bit bucket… when you close your laptop without logging off

Changes Include:

• Buffering messages (on unexpected disconnect)

• Delivering Buffered messages (on reconnect prior to timeout)

• Bouncing unreceived messages to sender (post timeout)

• Implemented XEP – 0198

Value

Better IM Integrity, translating to reduced support cost. Improved User Experience.

Continuous Improvement

• More secure data encryption with a dynamic key based encryption

• Support of AES 256 and TLS 1.2 for SIP and SRTP

• End User SSO solution verification

• Tomcat, JDK and RHEL Kernel upgrade

Continued quality focus – Architecture/design, serviceability, test coverage

Agile Implementation with emphasis on early feedback loop, Continuous Integration through automation during development

Tighter gating criteria - Zero Sev1/Sev2 defect philosophy and drive down S3 backlog

Metric driven with positive trend on KPIs

Quality

Security

Cisco Collaboration Edge Architecture

Cisco Expressway Use-Cases

Seamless User

Experiences

Simple, Secure

Access

No One Left

Behind

Legacy &

3rd Party

Interop Investment

Protection and return

on investment IP4 to IP6, H.323-

SIP, Standards-

based

3rd Party Video Cisco Unified

Communications

Manager

Remote and

Mobile

Worker

Access Consistent user

experience outside the

corporate network Jabber Mobile, Desktop

& TelePresence

Endpoints

Cloud Services Enterprise flexibility and scalability

WebEx and TelePresence Together,

Service Provider Offerings

Business to Business Secure communications with partners,

customers & suppliers over the

internet Open, DNS-based URI dialing

Consumer to Business Integrated customer relationships re-imagined

Jabber Guest

DMZ Enterprise Network

1. Expressway E is the traversal server installed in DMZ. Expressway C is the traversal client installed inside the enterprise network.

2. Expressway C initiates traversal connections outbound through the firewall to specific ports on Expressway E with secure login credentials.

3. Once the connection has been established, Expressway C sends keep-alive packets to Expressway E to maintain the connection

4. When Expressway E receives an incoming call, it issues an incoming call request to Expressway C.

5. Expressway C then routes the call to UCM to reach the called user or endpoint

6. The call is established and media traverses the firewall securely over an existing traversal connection

UCM

Firewall Expressway

E

Firewall Expressway

C

Internet

Outside Network

Media

Signaling

How Expressway Traversal Works…

What can a Jabber client do with Expressway? A fully featured client outside the network

Make voice and

video calls

Instant Message

and Presence

Access visual

voicemail

Search corporate

directory

Launch a web

conference

Share content

Inside firewall (Intranet)

Outside firewall (Public Internet)

Collaboration

Services Internet

DMZ

Expressway

E

Expressway

C

Unified

CM

Expressway Update

• SSO Support for Jabber

• New Endpoint Support

• Multi-Deployment Support

• CMR access via Expressway

X8.5 Content

• Integrated into existing enterprise Identity and Access Management (IAM) solution

• Authentication method is between IdP and client browser.

• Enables native authentication method supported between IdP and client – including multi-factor authentication

• No need to store user credentials on mobile device

• No need to give access to un-authenticated client

SSO Architectural Approach

Component Min Software Version Projected Availability

Cisco Expressway or Cisco VCS X8.5.1 Available

Unified CM 10.5(2) Available

Unified CM IM&P 10.5(2) Available

Unity Connection 10.5(2) Available

Jabber for Windows 10.6 Available

Jabber for iPhone and iPad 10.6 Available

Jabber for MAC 10.6 Available

Jabber for Android 10.6 Available

Edge SSO Solution Components Minimum Software Requirements

The Cisco Unified Communications SAML SSO feature has been tested with the following IdPs:

Microsoft Active Directory Federation Services (ADFS) version 2.0

Open Access Manager (OpenAM) version 11.0

PingFederate version 6.10.0.4 Subject to change

Internal Network External Network DMZ

UCM 10.x Collaboration

Services Internet

EXPWY-C

Cluster

EXPWY-E

Cluster

DX Series

8800 Series

7800 Series

• VPN-less access for new models

• Full featured over edge – no compromise

• Provisioned, configured, registered via UCM

New endpoint support over Edge....

DX, 78xx, and 88xx (Q1CY15)

• Need stems from M&A activities within Enterprise

• Not Multi-Tenant Architecture

• Assumes single owner of server certificate presented by Edge

• Multiple deployments are used partition UC services available to mobile and remote access (MRA) users.

Multi-Deployment

EXPWY-C

Cluster

Internet

EXPWY-E

Cluster

A.com (Deployment 1)

B.com (Deployment 2)

Cluster 1

Cluster 2

Cluster 1

Server Cert: SAN: CorpB.com SAN: CorpA.com

Each traversal session =

2 RMS licenses

CMR Cloud + Expressway Traversal Sessions Available Now

Who For Cisco® based video deployments

Cisco UCM (and BE) with Expressway C and E or VCS+ Expressway

What

Long term: Connect to CMR Cloud through Expressway without

needing licenses with CSR 11 (mid-2015)

Short term: Get 125 time-bound traversal session licenses for every

block of 250 CMR Cloud users (January 28, 2015)

When

and

Where

January 28, 2015

GPL Named Host using CCW

GPL Active User, Employee Count using A2Q

GRA Named Host, Active User, Employee Count using A2Q

Current customers who already ordered CMR Cloud using A2Q

Why

Simplify the CMR Cloud sales process

Improve the customer purchase experience

Lower total cost of the Cisco® end-to-end solution

Buy

CMR Cloud

Licenses

Get

Traversal

Sessions

1-250 125

251-500 250

501-750 375

…. …..

8001-8250 4125

Example

Cisco Jabber 10.6 Update

• Jabber 10.6 is the latest release of Cisco Unified communication client

• The release is available across all platforms ( Windows, Mac, iOS and Android)

• Provides many new cross portfolio features including managed file transfer which provides multi party file sharing

• Provides many feature alignments across platforms

• Provides additional platform specific features

Introducing

Cisco Jabber 10.6 Clients

Chat & Presence Features

Alert when available

Locations

Print Chat

Save Chat to File

Save Chat to Outlook

Conversation Tab reordering

Conversation Tab switching shortcut (CTRL –TAB)

Chat Security Labels [XEP-258]

Group Chats – remove participants

Chat Room Passwords

Jabber Release 10.6 – Microsoft Windows

Share Enhancements

New share menu (Webex & screen share)

File transfer size limit

File Attachments in Group Chats (on prem)

File Attachments in Chat Rooms (on prem)

File transfer compliance & audit

Telephony Features

Calls – Do Not Disturb

Call notifications on other device

Early Mute – mute before answer

Call Statistics Menu item

Audio Device selection

Ring on all devices

Admin & User Management

Single Sign On for Remote Access

Mandatory Upgrades [10.5.2]

Flexible Jabber ID (JID) Structure

Security

US Federal Market - FIPS 140-2

Compliance

Information Assurance improvements

Jabber for

Windows

Chat & Presence

Chat Themes

Share Enhancements

File transfer size limit

File Attachments in Group Chats (on prem)

File transfer compliance & audit

Jabber Release 10.6 – Apple Mac

Telephony

Phone mode

Custom Contacts

Admin & User Management

SSO for Remote Access

Flexible Jabber ID (JID) Structure

64 Bit Mac

Jabber for

Mac

Share Enhancements

File transfer size limit

File Attachments in Group Chats

(on prem)

File transfer compliance & audit

BFCP Screen Sharing

Contacts

Edit WebEx Messenger Profile

Jabber Release 10.6 – iOS / Android

Telephony

Answer call from lock screen(iOS)

Call Park

SRST Failover

Admin & User Management

SSO for Remote Access

Flexible Jabber ID (JID) Structure

Audio/Video Statistics

Jabber for

Android

Jabber for

iPhone/iPad

• Basic P2P File Transfer

• Send & receive files

• iOS & Android: Integration into 3rd party file storage systems

• Requires iOS 8 / Android 4.4 preferred

• Cached files

• Android: Local storage

• Send & receive photos & videos (Mobile)

• Stored on mobile devices

• Captured with camera (not saved on device)

• CUCM IM/P only (10.5.2)

• Logging of all file transfers for compliance purposes

• Admin control of max file size

• Group chat support

Point to Point - File Transfer

Group Chat & Chat Room File Transfer CUCM IM/P based deployments now support file transfer in group chat and provides for compliance / audit requirements

File Transfers & Screen Capture capability in group and chat rooms.

Enables audit & policy control of all file transfers & screen captures for compliance

Enables file size policy

Person to Person file transfers can be sent client to client to reduce infrastructure load

Also supports persistent chat rooms on supported platforms

File Transfer

to …..

…Contact … Group

Chat … Chat

Room

Single Sign On for Remote Access Jabber supports SSO on the corporate network.

Jabber 10.6 adds SSO based authentication when accessing the corporate network using Expressway

Unified

CM

Expressway-E Expressway-C

IM & Presence

Server

Identity

Server

Jabber Clients (Corporate Network)

Home

Office Coffee

Shop

Core Infrastructure Services

Cisco Collaboration Endpoint Mobile and Remote Access

Internet

• Jabber 10.6 provides the administrator flexibility when defining user JID

• JID can be based on CUCM DirectoryURI which is synced from LDAP

• JID structure becomes independent of UserID (UID) for authentication

• Supported on Windows, Mac, IOS and Android

• Supported with LDAP (BDI/EDI) and UDS contact sources

Flexible Jabber ID (JID) Structure

Classic Configuration

sAMAccountName[@xmpp domain]

mail

msRTCSIP-primaryuseraddress

Flexible JID Structure

DirectoryURI (user@domain.com)

or

or

Jabber User JID based on…. LDAP Sourced ….

sAMAccountName

• Provides Admin more flexibility over JID definition

• For example: first.last@domain.com username@domain.com

• Simplifies Lync to Jabber Migration UserID management where userid not based on sAMAccountName in Lync deployment.

• Multiple Presence Domains

• Jabber ID, having different domains in the same CUCM IM/P cluster

• For example simon@domainA.com and sally@domainB.com

Flexible Jabber ID & Multiple Presence Domains

• Phone mode doesn’t require Cisco Presence server to be installed.

• Phone mode is now available across the portfolio (Windows, Mac, iOS & Android)

New on Jabber for Mac

Jabber Phone Mode • Jabber release 10.6 introduces Phone

Only mode for the Mac OS X platform

• Phone mode allow Jabber clients to operate in voice & video only (no IM)

New on Jabber iOS/Android

Video Desktop Share (BFCP)

• Jabber 10.6 introduces Video desktop share (BFCP - receive only) on tablet platforms

• Windows, Mac and Tablet platforms now all support desktop share functionality

• Windows, Apple Mac or Telepresence endpoint required to share content

• Feature also available as BETA feature on smart phone platforms

• Audio & video statistics

• All Jabber clients now support the display of call statistics

• Added to Windows, iOS and Android for 10.6

• Support for Copy & Email of statistics

New on Jabber Windows/iOS/Android

Audio & Video Statistics

Spellcheck support had now been

extended to Windows 7 and

enhanced

Language can be personalized for

each contact

User can build a custom dictionary

13 Spellcheck locales supported

initially for 10.6

Additional language dictionaries can

be installed by administrator

New on Jabber for Windows

Chat Spellcheck

Jabber on Desktop Update

New on Jabber for Windows

Alert When Available • User can request an alert when a

contact becomes available

• Feature activated using right click menu

and selecting “Alert when available”

• When contact becomes available a

notification is shown on users screen

until acknowledged

• Once notified, alert will be reset

New on Jabber for Windows

Publish my Location

• User can assign a Location

name, address for each

network location* detected by

Jabber to show contacts where

they are working.

• Feature can be disabled by

both admin and user. User can

choose which locations to

publish

• Most recent active client will be

the published location

*Network location - Each unique subnet &

Default gateway Mac address pair. Multiple network

locations can be assigned to a single Location name

New on Jabber for Windows

Save my Chat to Outlook / File

• Jabber for Windows now

provides the option to save

Chat / IM conversations to

Microsoft Outlook.

• Feature can be enabled/disable

by Jabber administrator as

required (disabled by default)

• Alternatively Jabber can save

chats to a local folder on local

drive for used by Windows

search function

• Primarily designed for defence and intelligence community

• Enforces labelling of messages with admin defined security labels (e.g. NATO classifications)

• Some 3rd party compliance servers can enforce security clearance policy for chat receipt

• Disabled by default but Admin can enabled for chat, group chat and chat rooms

New on Jabber for Windows

Chat Security Labels [XEP-257]

New on Jabber for Windows

Chat: Additional New features

Group Chat:

Remove

participant from

group chat

Print Chat: Right

click and print

conversation

Tab Navigation: Ctrl

Tab

Reorder: Drag & Drop

• Do Not disturb (red) presence state now applies to incoming calls

• No Ringer and no visual call notifications when in DND, call will appear as a missed call in call history

• Both admin and user can change both ringer and notifications DND preferences

• Currently independent of CUCM DND – setting DND on desk phone or CUCM self care may not set Jabber DND

New on Jabber for Windows

Calls : Do Not Disturb

New on Jabber for Windows

Calls: Additional New features

Audio device controls –

select audio device directly

from conversation window

Early mute: avoids taking

focus on entry to conference

calls & WebEx meetings

Ring on all devices: – default to

play ringer and IM alerts on all

connected devices to ensure

audio notifications not missed by

user

Computer

Headset

Speaker

• Jabber Mac now aligns with Windows to provide custom contact support

• User can create contacts outside the corporate directory

• Voice and Video calls can be initiated to custom contacts.

New on Jabber for Mac

Custom Contacts

Jabber on Mobile Update

New on Mobile Platforms

New Telephony Features

Expanded Bluetooth Support

Jabra PRO 9470

Jabra BIZ 2400

Jabra Speak 510

Jabra Supreme

Note: Audio path only

Call Park: – Parity feature with

Jabber Voice, Auto-retrieve on

same device upon timeout. (Directed Call Park not supported)

SRST Failover: – Parity feature

with Jabber Voice, Failover to

SRST / CME in SRST mode. (No Video, No Transfer, Park, Conference,

DVO while in SRST mode. If deployed with

IM/P, requires IM/P logon to failover )

New on Jabber for iPhone / iPod / iPad

Answer/Decline from Notification

• Answer Audio only from Notifications

• No PIN/fingerprint required to answer call

• Enter PIN to gain access to additional functionality

• Video

• Mid-call functions including End Call

New on Android Platforms

Client Enhancements

Auto Start: – Jabber will auto start on

Android devices when the device is

powered on.

New on Mobile Platforms

New Device Support

OS: Android L

New smartphone support (prelim)

HTC One Max, M7, M8

LG G3

New tablet support (prelim)

Samsung Galaxy TabPro 8.4, 10.1

Samsung Galaxy TabS 8.0, 10.5

Samsung Galaxy TAB3 8.0

Samsung Galaxy TAB4 7.0, 8.0, 10.1

Sony Xperia Z2 Tablet

OS: iOS 8 (required to run Jabber)

New devices:

iPhone 6 & iPhone 6 Plus

iPad Air 2 & iPad mini 3

• Jabber 10.6 is available to download on all platforms from 27th January 2015

• Jabber for Windows – Available on Cisco.com

• Jabber for Mac – Available on Cisco.com

• Jabber for iPod/iPhone/iPad – Available on Apple AppStore

• Jabber for Android – Available on Google Play

Downloading

Cisco Jabber 10.6 Clients

Cisco Enterprise Agreement for Collaboration

Why was the Collaboration Enterprise Agreement Created?

Leading Product and Service Portfolio

Simplicity Flexibility Value

Simplicity in software license structure and operations

Flexibility to capture customer footprint

Value increase in broader adoption of Cisco Collaboration portfolio

© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 58

• Web conferencing

• Large events

• Training sessions

• Remote desktop support

• Cloud Connected Audio (CCA) Option

Collaboration EA Suites & Services Substantially - updated in June 2014

Unified Communications

TelePresence

Multi-Party

WebEx On-Premises

• Core UC and video call control

• Messaging, mobility and Presence

• Emergency response

• Attendant Console

Key capabilities

• Provisioning

• Subscriber management

• Monitoring, reporting and diagnostics

• Capacity planning

• Multi-party video conferencing

• Conference bridging resource management & administration

• Web conferencing

• Audio conferencing

• Enterprise contact center platform & applications

• Inbound/outbound call handling and reporting

• Social media monitoring, queuing and workflow

• Self-service, call routing platform and reporting

Cisco Enterprise

Agreement for

Collaboration

Unlimited, enterprise-wide

access to

Collaboration Suites

• Policy creation, MACD, and service activation

• Real-time monitoring, troubleshooting, and testing

• Historic quality, performance, technology consumption and end-user

trending

• Contact Center Assurance Option – Topology, Event correlation,

performance dashboard and analysis

Cloud Conferencing

Prime Collaboration

HCS-LE Management

Customer Collaboration

Ad

op

tio

n S

erv

ices

Prime Collaboration

Contact Center Assurance Option

Update Videoconferencing

Architectural Evolution Circa 2010 – At The Close Of The TANDBERG Acquisition

61

UC Manager (Voice)

VCS Control VCS Expressway

CTS

Triple MXP, SX, Profile Series

IP Phones

CTMS

CUPC

Video Advantage

IP Communicator

SIP

H.323

SCCP, MGCP,

ISDN

CTSMAN

Internet

UC Manager

(TelePresence)

PSTN

CTS

Single T3

EX T1 Movi

MCU

TS

B2B Exchange

CUBE

ISDN TMS Prime

TelePresence and UC endpoints typically deployed on separate UCM clusters

Limited interoperability between endpoints (TelePresence Server was the bridge between these formerly non-interoperable worlds)

Lots of product functional overlap in every category: endpoints,

call control, B2B connectivity, bridging, scheduling and management

• Different dial plans (numerical vs. alpha-numeric centric)

• Different methods of provisioning, management and monitoring

• Feature inconsistency across the portfolio

Architectural Evolution Circa 2011 – 2013

62

UC Manager 8.6 – 9.0

(Combined Voice & TelePresence)

VCS Control VCE Expressway

TX Series

MXP, SX and C Series

IP Phones

Jabber Windows

Jabber Mac OS X

SIP

H.323

SCCP, MGCP,

ISDN

Internet

PSTN

EX Series

Movi

TS and/or MCU for

ad hoc and rendezvous

TMS

IP PSTN CUBE

Conductor

Any Endpoint

TS and/or MCU

for scheduled

EX

Series

WebEx-enabled

TelePresence

Lync

TMS Prime

• TelePresence and traditional UC (telephony and SD video) all collapsed on a converged UC Manager cluster. Former TANDBERG endpoints predominantly still on VCS Control

• Full native any-to-any interoperability between all endpoints and bridges. Ad hoc bridges under Conductor on UCM, scheduled bridges still on VCS Control

• Product functional overlap diminished; roles clarified but not all consolidation fully realized yet

Homogenized dial plans: both numeric and alphanumeric now fully supported across most of the portfolio

Provisioning, management, monitoring coming together – Prime Collaboration growing in functionality

Feature and User Experience consistency across the portfolio getting better and better

New compelling solutions like WebEx-enabled TelePresence

Architectural Evolution 1st Half CY 2014

• All endpoints and infrastructure collapsed onto a converged UC Manager call control with Expressway (C&E) for Remote & Mobile Access to UCM, B2B and WebEx/Cloud-enabled TelePresence connectivity

• Multiparty bridging for audio and video, for all types of conferences now trunked through UC Manager (TMS scheduled resources still separate from Conductor ad hoc and CMR resources)

• Several exciting new endpoints!

Expressway-C Expressway-E

IP Phones

DX Series

Jabber Win,

Mac, iOS and Android

SIP

H.323

SCCP,

MGCP,

ISDN

Internet

Jabber Win,

Mac, iOS and

Android

TS and/or MCU for

ad hoc and rendezvous CMR

Any Endpoint

EX

Series

SX, MX and

C Series

Cloud-enabled

TelePresence

TX Series

EX Series

Conductor PSTN

IP PSTN

CUBE

Lync

UC Manager 9.1 – 10.x

(Combined Voice & TelePresence)

TMS

TS and/or MCU

for scheduled

Prime

63

or

Jabber now available on Windows, Mac, iOS and Android using Expressway for VPN-less access to UC Manager and related UC services (directories, presence, visual voicemail)

Video now a table-stakes feature: infused in a growing number of applications like WebEx enabled Telepresence, Unity messaging, Contact Center with new enabling technologies like Jabber Guest, H.265 and Scalable Video Coding (SVC)

Architectural Evolution – Reference! 2nd Half CY 2014

• Multiparty bridging for audio and video, for all types of conferences now consolidated under Conductor with TMS for scheduling and meeting management

• Best Effort Early Offer in UC Manager 10.5

• Full provisioning of TC endpoint device-specific parameters in UC Manager 10.5

• Introduction of SVC/AVC and H.265 support in single-screen endpoints and bridges

Expressway-C Expressway-E

IP Phones

DX Series

Jabber Win,

Mac, iOS and Android

SIP

H.323

SCCP, MGCP,

ISDN

Internet

Jabber Win,

Mac, iOS and

Android

TS and/or MCU for ad hoc,

rendezvous and scheduled

Any Endpoint

EX

Series

SX, MX and

C Series

Cloud-enabled

TelePresence

TX Series

EX Series

Conductor

PSTN

IP PSTN

CUBE

Lync

UC Manager 10.5

(Combined Voice & TelePresence)

TMS

Prime

64

or

More exciting new endpoints!

Collaboration Meeting Room (CMR) now available as a cloud offering integrated inside the WebEx cloud

Cisco Confidential 66 © 2011 Cisco and/or its affiliates. All rights reserved.

UC Manager

E20

EX

C-Series

CTS

Telepresence Server/MCU + Conductor = Single System

Jabber

TPS

TPS

TPS

Conductor

“External Backplane”

TelePresence Server Platforms

Cisco TelePresence Server

on Virtual Machine

R-VTS-K9

Cisco Multiparty Media 310

CTI-310-TS-K9

Cisco Multiparty Media 320

CTI-320-TS-K9

Cisco TelePresence Server

7010

CTI-7010-TPSMK2-K9

Cisco TelePresence Server

MSE 8710

CTI-8710-TPS-PR-K9

Migration from 5310, 5320,

and 8510

L-8000-CHLIC-PAK L-8000-TMSO

L-MCU5300-UPG-PAK L-300-PLC

Collaboration Meeting Rooms

A New Era of Collaboration

Simple collaboration

Few video options

Face-to-face meetings

On-premises deployment

Many methods

of collaboration

Spontaneous discussions

Extend to cloud

deployment

Video on any device

Personal Room (CMR) A personalized, always-available

collaboration meeting resource for every user – Just Meet – Anytime

Collaboration Meeting Rooms (CMR)

Scheduled For reserving conference rooms using

Outlook, using normal work flows, or

via WebEx site scheduling

Instant (One-Click) On-demand, one-click meeting –

Start from Outlook, Jabber or WebEx site

Join on Video or WebEx

CMR Cloud

Hosted by Cisco WebEx

Launching Nov 2014

CMR Hybrid

TelePresence on premises plus

Cisco WebEx

Available Now

CMR Premises

TelePresence infrastructure @

Customer Datacenter

Available Now

Converged Architecture Supports All Deployment Models

Cisco CMR Cloud Overview

Users

Video

In-Meeting

Controls

End-to-End Security

1025 Concurrent Users Per Meeting

• Up to 25 SIP or H.323 video conferencing or Lync endpoints

• Up to additional 500 WebEx® video participants in a single meeting

• 500 audio-only WebEx users

• Video 720p 30 fps and content to 720p 5fps with support for

standard (4:3) and widescreen (16:9) content

• Single and multiscreen standards-based telepresence systems

• See all meeting participants in a unified participant list

• Mute, unmute, and drop any participant

• Lock meeting to prevent unintended participants from joining

• Record sessions with video, audio, and content for future viewing

Integrating MS Lync with CMR (Cloud)

Cisco WebEx Cloud

PSTN/TSP

Audio

Cisco/Third-party

TP Endpoints

Cisco/Third-party Edge

WebEx

Client

Call-Control

CUCM or

Third Party

Jabber

Premises

Lync Edge Lync Server(s)

Lync Client

H.323 Endpoint H.323

Call-Control

Join From Video Conferencing Devices

BE 6000 S

New BE6k S:

UCM CUC IM&P PCP Paging vTS

UCM CUC IM&P PCP Paging

CCX CER

Cond. Expwy-C/E

TMS vTS

“Suite 1” vTS 4.1 only

“Suite 2” CSR 10.6 only

“Suite 3a” CSR 10.6 + 9 (Small VMs)

MM410v Server BE6000S (PRI, BRI, FXO)

BE6000M BE7000M BE6000H BE7000H

pDisk x6

LV1 – RAID5

Single LSI

pDisk x6

LV2 – RAID5

pDisk x6

LV1 – RAID5

Single LSI

pDisk x8

LV1 – RAID5

Single LSI

pDisk x3

LV1 – RAID5

Mobo

ISR 2921-V

UCS E160D M2

pDisk x2

LV1 – RAID1

Single LSI

pDisk x5

LV1 RAID5

Single LSI

pDisk x5 pDisk x5 pDisk x5

ESXi 5.5

ESXi 5.5

ESXi 5.5

UCS C220 M4 UCS C220 M4 UCS C220 M4

UCS C240 M4 UCS C240 M4

UCM CUC IM&P PCP Paging

CCX CER

Cond. Expwy-C/E

TMS vTS

“Suite 3b” CSR 10.6 + 9 (Medium VMs)

ESXi 5.5

LV2 RAID5

LV3 RAID5

LV4 RAID5

vTCS vTCS

2500 devices

and 100 contact

center agents

1000 users, 1200

devices, and 100

contact center agents 150 users and

300 devices