Network SuperVision Solutions
Transcript of Network SuperVision Solutions
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N E T W O R K S U P E R V I S I O N
Network SuperVision SolutionsGreater insight. Greater control. Greater return on your IT investment.
L E A D I N G T H E W A Y
Fluke Networks is the world’s leading provider of innovative solutions for the testing, monitoring and analysis of
enterprise networks. Our award-winning Network SuperVision Solutions™ are used by 91 of the Fortune 100 and
recognized worldwide by network owners, installers and maintainers for providing superior network visibility.
We provide a complete range of application performance management and network testing tools that make
it faster and easier to anticipate, prevent and solve network management problems and optimize network
performance. The more complex and mission-critical networks become, the greater difference our leading
solutions, longstanding reliability and worldwide support make. We help you stay in control of your
network environment – even as it changes.
Network SuperVision Solutions™
1993
1994New industry breakthrough – theDSP-100 Series, the industry’sfirst digital cable tester
670 LANMeter, industry’s firsthandheld network analyzer, wins Best of Show at ComNet in Washington D.C.
1996OneTouch Network Assistantlaunched, first 10/100 MbpsHandheld Ethernet Tester
1996New industry concept: testingfiber and copper together – introduction of fiber test adaptersfor LANMeter, OneTouch and DSP Series
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First inline network testerNetTool and OneTouch Series IIwin Best Products, NetworkingIndustry Awards
OptiView Integrated NetworkAnalyzer, redefines network analysis tools. Wins TechnicalExcellence Award from PC Magazine
Pocket sized LinkRunner networkconnectivity tester integrates keyfeatures of link, length and pingin the smallest package ever
OptiView 2.0 wins “Product of the Year” award from NetworkMagazine with first 10/100/1000/wireless Ethernet tester
N E T W O R K S U P E R V I S I O N
2002
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2003SuperAgent Application Performance Analyzer,provides vision into application performance
2004
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OptiView T1/E1 WANAnalyzer providespacket capture, statis-tical analysis and network discovery oncritical T1/E1 links
DTX CableAnalyzer™, Cat 6 cabletester significantly reduces totaltime to certify – 3 times fasterthan other testers
OptiFiber™ Certifying OTDR, first integrated fiber trouble-shooting and certification platform for LANs
OptiView OC3/OC12WAN Analyzer deliverscost effective WAN moni-toring and analysis withOptiView quick set upand ease of use
2004IntelliTone™ Toner and Proberevolutionizes cable locationwith digital technology thatmakes 40 year-old analog technology obsolete
2004OptiView Series II IntegratedNetwork Analyzer lets users seeinto wired and wireless networkswith enhanced Expert DiagnosticsSystems
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Response Time Summary per 15 minute intervalsApplication:Server:Client Region:Feb 27 2003 23:00:00 CST - Feb 28 2003 23:00:00 CST
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1948John Fluke Manufacturing was founded in thebasement of John Fluke’s home in Springdale,Connecticut.
1993Fluke Networks was founded in 1993 as a divisionof Fluke Corporation, the world’s leading name inindustrial test and measurement solutions.
2000Our products have won more awards for excellence than any other company in our industry. In the last decade, we’ve shipped more than 100,000 network testing tools – leading the way in every category we serve.
The ROI Payoff
Network performance is not only an IT issue; it’s a business issue.
Fluke Networks’ solutions help maximize the ROI of your organization’s
IT investment through increased network visibility and understanding.
Fluke Networks’ tools turn your support staff into powerful problem
solvers resulting in less downtime and lower training costs. You’ll get
more value out of your existing infrastructure, plus you’ll reduce your
business risk by being prepared for network problems and emergencies.
“We love the OptiView. It hassaved us money by helping ussolve network issues we didn’t even know we had.”
Scott Burgin, MCSE, CCNAInformation Technology ManagerTampa Bay Buccaneers
2004EtherScope™ Network Assistantprovides portable, Gigabit LANanalysis to help IT staff solve network problems faster
4 www.flukenetworks.com
A P P L I C A T I O N P E R F O R M A N C E A N D N E T W O R K A N A L Y S I S S O L U T I O N S
Our complete line of application performance and network analysis solutions shows you
what’s really happening on your network to ensure optimal performance of network services.
In every industry and sector of global business today, organizations are looking for ways to become more
nimble – leading to new ways of computing to transform their operations. As with any new transformational
opportunity, these changes in information infrastructure are leading to new requirements for distributed
vision and centralized analysis tools and the ability to link IT initiatives with business objectives.
At Fluke Networks, commitment to developing the right application performance and network analysis solu-
tion for your business is our passion.
Our complete line of application performance and network analysis solutions deploy quicker, analyze
problems faster and offer smart solutions in seconds flat. And the monitored information that these tools
provide will help you to identify high-impact opportunities for making permanent performance improvements.
You’ll be able to manage change more effectively and improve service levels for business operations through-
out your enterprise. And you’ll be able to align important technology initiatives with business objectives to
produce happier end users and a more successful enterprise.
That’s Network SuperVision at its finest and it’s available only from Fluke Networks.
“Fluke Networks’ constant innovation has enabled meto have the tools and technology available to keep my network up and running.”
Holly Caruso,Manager of NetworkUniversity of Richmond
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Response Time Summary per 15 minute intervalsApplication:Server:Client Region:Feb 27 2003 23:00:00 CST - Feb 28 2003 23:00:00 CST
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Summary
Connection Setup Time
Initial Server Response
Time
Data Transfer
Retransmission Delay
Network Round Trip
Components
Period: 8-Hour Daily Weekly Monthly
Response Time Component Delay
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Application performance
degradation is a growing problem
for today’s on-demand enter-
prises. The proliferation of
server-based applications has
created application response
time problems that may be
difficult to pinpoint.
SuperAgentApplication Performance Analyzer
SuperAgent is your first stop to monitor, trend and troubleshoot application perform-
ance. It provides accurate, detailed insight into end user response times throughout
your enterprise for all TCP applications – without the use of end point agents or net-
work probes. SuperAgent isolates the source of the problem – whether it is network,
application, or server related. Armed with this knowledge, solving application response
time problems is easier and faster. Service Level Management and Intelligent Baseline
capabilities in SuperAgent help you quickly demonstrate how improvements or
degradation in application performance have impacted your organization.
ReporterAnalyzerNetFlow Traffic Analyzer
ReporterAnalyzer is a flexible analysis engine
that enables you to understand how applica-
tion traffic is impacting network performance.
Gathering Cisco NetFlow information,
ReporterAnalyzer shows you which applica-
tions are using bandwidth, who is using the
bandwidth and when. When performance
issues arise, you have many cost-effective
options such as queuing, rescheduling, remov-
ing unwanted traffic or reconfiguring applications that devour bandwidth. You don’t
always have to increase bandwidth in an attempt to solve a performance problem.
With ReporterAnalyzer, you are able to quickly determine the best approach, and
then understand how effective this approach has been in solving the problem.
NetworkApplication Server
Application Performance
Is it a network, server or application issue?Determining where performance problems lie and who has the responsibility for solving the problem is one of the most time-consuming
challenges facing IT groups today.
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A P P L I C A T I O N P E R F O R M A N C E A N D N E T W O R K A N A L Y S I S S O L U T I O N S
The OptiView Series II Integrated Network Analyzer gives you the
quick network visibility you need to resolve today’s network
problems faster and smarter. The information-rich front page gives
you a comprehensive view of your network within seconds and
expert functionality makes analyzing packet capture files about
as easy as touching the screen. The OptiView Series II Integrated
Network Analyzer gives you vision into every part of your network –
including wireless and VLAN segments.
OptiView™ Series II Integrated Network AnalyzerPortable LAN/Wireless Analyzer
OptiView™ Workgroup AnalyzerDistributed LAN Analyzer
OptiView™ Link AnalyzerDistributed monitoring for critical
10/100/1000 Ethernet links
When troubleshooting network and application performance issues on high-speed
Ethernet networks, it’s important to have a piece of equipment that can guarantee 100%
visibility, even at Gigabit line speeds. OptiView Link Analyzer is your perfect companion
by providing an ASIC architecture for real-time monitoring and packet capture. Link
Analyzer is rack mountable and provides 10/100 and full duplex Gigabit Ethernet network
monitoring and troubleshooting.
Locate the OptiView Workgroup Analyzer at the
same site or at a remote site literally anywhere
in the world to gain a ”virtual“ presence for
analysis and troubleshooting of any segment of your enterprise network. Designed for
integrated use with OptiView Console and Protocol Expert so you can monitor and analyze
10/100/1000 Ethernet networks right from your desktop.
OptiView™ WAN AnalyzersLink monitoring and troubleshooting
Monitoring your wide area network links helps
prevent bottlenecks and allows you to get the most
out of your investment. Optimize WAN link performance for critical processes. Easily and
quickly verify policy decisions regarding wide area network usage. The series of OptiView
WAN Analyzers allows you to remotely evaluate the status of your expensive WAN links
from the physical to the application layer. With virtually no configuration required, the
OptiView WAN Analyzer measures link parameters to provide an immediate, comprehensive,
front page view of high-speed WAN link performance.
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To understand what’s happening
in today’s switched networks,
OptiView integrates three analysis
techniques. Active Discovery
provides inventory, mapping, and
path analysis. Statistical Analysis
collects and analyzes information
about network usage over time.
Packet Capture gives you the
in-depth visibility to solve
complex network problems.
OptiView™ ConsoleNetwork monitoring software
OptiView’s centralized operating console with remote
access capability quickly discovers and continuously
monitors network devices while documenting their
connectivity. Using its software agents and the
OptiView Integrated Network Analyzer, Workgroup
Analyzer or WAN Analyzer, OptiView Console monitors the network and provides seven-
layer information and documentation. With one look at the clearly organized data, you
can quickly identify where the problem is and access the detailed information you need
to resolve it quickly
OptiView™ Protocol ExpertProtocol analysis software
Use OptiView Protocol Expert software for in-depth
network and application troubleshooting. When a
problem is isolated to the network or application,
packet capture and extensive protocol decodes ease
the analysis of network and application communications.
With this information, you will be able to understand and fix the exact cause of poor
application performance or connectivity. Capturing the exact traffic you need is simpli-
fied using powerful filters that can be customized for the application or user groups
under investigation. Expert diagnostics help identify and resolve common application
and network problems without the need for extensive packet analysis. Protocol Expert
works by itself, or in conjunction with OptiView Link Analyzer and the full line of
OptiView products.
“Fluke Networks’ OptiView is revolutionizing network testing by integrating both wireline andwireless testing into one tool. Being able to isolate problems to the wired or wireless domainand then troubleshoot either enables us to deploywireless networks faster and more reliably whichincreases our value to customers.”
Randall Baker, President and Founder,
Tuanis Technology
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Whether you need to solve problems on the local segment or see what’s happening throughout the entire
enterprise, Fluke Networks provides portable analyzers to help you discover, evaluate, and optimize your network.
P O R T A B L E N E T W O R K A N A L Y Z E R S
Better network vision for
network problem solvers.
Our advanced, portable network
analyzers help network techni-
cians and managers identify and
solve problems faster – freeing
up time for everything else on
your “to-do list.” Interactive
prompts, built-in problem
analysis and suggested solutions
help users complete more jobs in
less time. Better network vision
allows proactive problem solving
capability you need with today’s
evolving networks.
EtherScope™ Network AssistantFast assistant for network
problem solvers
Portable, Gigabit LAN analyzer helps you identify and solve
problems faster – freeing up time for other projects. Better
network vision allows proactive and reactive problem solving
capability critical in today’s evolving networks. Fast switch visibility
and advanced network discovery – plus an intuitive interface – turns
network professionals into powerful problem solvers.
The OptiView Series II Integrated Network Analyzer gives you the
quick network visibility you need to resolve today’s network
problems faster and smarter. The information-rich front page gives
you a comprehensive view of your network within seconds and
expert functionality makes analyzing packet capture files about
as easy as touching the screen. The OptiView Series II
Integrated Network Analyzer gives you vision into
every part of your network – including wireless and
VLAN segments.
OptiView™ Series II Integrated Network AnalyzerPortable LAN/wireless analyzer
Drop Clients Switches Routers Servers/Services
OneTouch™ Series II Network AssistantThe frontline network troubleshooter
With one touch of the screen, this handheld tester sees through switches
to identify, analyze and resolve network problems immediately. OneTouch
easily delivers network statistics, analyzes trends with baseline data
reports, provides web remote control, and performs throughput testing.
The result: higher network uptime. Lower maintenance costs.
“The reliability of the meas-urement instruments as well asexcellent sales support are the
key reasons why we haverepeatedly chosen Fluke
Networks solutions.”
Norbert FeichtingerIT Manager, Energie AG/Europe
“The reliability of the meas-urement instruments as well asexcellent sales support are the
key reasons why we haverepeatedly chosen Fluke
Networks solutions.”
Norbert FeichtingerIT Manager, Energie AG/Europe
Instant frontline
troubleshooting –
anytime, anywhere.
Each rugged, high-performance
tool in our complete line of
handheld network testers is
designed to match the skill and
experience level of the people
who use them. Together with
their advanced network visibility,
their user-driven design leads to
faster, more efficient trou-
bleshooting. That means prob-
lems that used to escalate to the
network manager or engineer can
now be solved early – leading to
faster fixes and an overall better
return on your investment.
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SwitchClient PC Servers/ServicesDrop
NETTOOL
NetTool™ Pro Inline Network TesterThe world’s only inline network tester for PC connectivity
NetTool lets frontline technicians quickly solve tough
PC-to-network connectivity problems. Utilizing the inline
mode between two network devices, you can quickly view
PC and network configurations, plus discover and report
on network resource availability. Link, length and ping
tests confirm network availability, check for cable
problems and verify connection to network devices.
Drop Switch
LinkRunner™ Network MultimeterThe personal tool for verifying
network connectivity and availability
LinkRunner is the essential personal tool for quickly
troubleshooting network drops. For gathering that
first-line verification on the fly, this 4-ounce (113 g)
pocket-sized drop tester is the perfect fit.
Use it to quickly determine:
• Link - whether the drop is active
• Length - whether cable problems exist
• Ping - connectivity to key network devices
Visit www.flukenetworks.com/toolguide for an interactive selection guide to help you choose the right portable network tester or analyzer for your needs.
Quick-to-learn and easy-to-use, Fluke Networks’ handheld testers
empower your frontline staff – reducing problem escalation. Link,
cable and connectivity issues are quickly resolved by technicians
with the right tools.
H A N D H E L D N E T W O R K A N A L Y Z E R S
10 www.flukenetworks.com
C O P P E R A N D F I B E R T E S T S O L U T I O N S
Fluke Networks provides the most comprehensive line of premises
network test solutions for the inspection, verification, certification
and documentation of high-speed copper and fiber cabling systems.
Copper CertificationDTX CableAnalyzer Series Significantly reduces time to certify
The new DTX CableAnalyzer Series significantly reduces your total
time to certify by improving every aspect of testing – saving you
up to four hours every day. Three times faster and more accurate
than other testers – 12-second Cat 6 Autotest. Level IV Accuracy
combined with the extended frequency range up to 900 MHz
prepares you to certify cabling for emerging and future network
applications such as 10 Gigabit Ethernet over twisted-pair
cabling. Intuitive, plain language diagnostics, on-board fiber
modules, 12-hour battery life and fast setup and reporting make
the job easier and save time. With DTX, you’re ready for whatever
the world throws at you – today and tomorrow.
DTX Fiber ModulesAdd record fast fiber certification to your
DTX CableAnalyzer
Certify fiber attenuation, length, and polarity quickly
and simply with a 12-second Autotest. That’s five times
faster than competitive adapters. Troubleshoot problems
visually with the on-module VFL. DTX tests more fiber in
less time, saving over 100 hours per year.
Copper VerificationMicroMapper™
Wiremap Checker
Verify Ethernet cabling
integrity
Quickly and easily verify the
integrity of an Ethernet
twisted-pair cabling instal-
lation with MicroMapper™,
a compact, handheld cable
tester and toner designed for
network professionals.
Verifies and troubleshoots cabling media
MicroScanner™ Pro is the essential cable verification tester for
twisted-pair, coax and bare wire. Runs continuity and standards-
based wiremap tests for opens, shorts, crossed or split pairs, and
other miswires. Troubleshoots distance to faults and measures
cable length via TDR. Four inductive tones help locate cables.
Identifies network tap services.
Copper VerificationMicroScanner™ Pro
Go to www.flukenetworks.com/seeDTX to take a virtual test drive and use our
ROI calculator to figure out how quickly the DTX CableAnalyzer can pay for itself.
DTX – It’s all about time.
IntelliTone™ Toner and Probe
Finds the cables the others can’t
The IntelliTone™ Toner and Probe Series
from Fluke Networks gives you a digital
signal locating technology that’s as
advanced as the systems you work with.
IntelliTone is a breakthrough solution –
and the only solution – that locates and
isolates even the most elusive,
hidden or bundled voice, data and
video cables quickly
and reliably, even on
active networks. With
dramatic gains
in speed, precision
and productivity
that make analog
tools obsolete.
Superior cable
test solutions.
Your network’s performance
depends on the quality and
installation of the cabling
infrastructure. Whether it’s
copper or fiber, Fluke Networks
SuperVision Solutions give you
the advanced tools to test and
certify that the underlying
infrastructure will meet network
performance requirements.
Fiber OptiFiber™ Certifying OTDR Certify it. Diagnose it. Document it.
With the first certifying OTDR
designed for premise networks.
OptiFiber is the first integrated fiber troubleshooting
and certification platform for LANs. A power-packed
advance in fiber optic network visibility and reporting
in one fast, easy-to-use, field-tough tool. Features a
1-meter deadzone for pinpoint accuracy, an innovative
ChannelMap™ link diagram, automated OTDR analysis
and full LinkWare reporting compatibility. Optional
FiberInspector video microscope for troubleshooting
and documenting fiber endfaces. Optional one-
button insertion loss certification using either a
second OptiFiber or a DTX CableAnalyzer as a
Smart Remote. OptiFiber provides complete LAN
fiber testing and certification for network owners and
premise cable installers.
SimpliFiber®
Measure and record the signal loss of
fiber networks
SimpliFiber is an affordable family of easy-to-use
tools engineered to work together to measure
multimode and singlemode fiber insertion loss.
Save the results and upload them to the PC for
review and reporting. The compact SimpliFiber
sources and meter are durable, rugged and
include advanced features like wavelength
sensing, results storage and interchangeable
connector adapters.“More and more high-speed fiberinstallations are requiring extensivetesting beyond loss and length forcertification before turning overthe cable plant. We are findingthat we need to measure insertionloss and deliver an OTDR trace toprovide a complete picture of thenetwork. OptiFiber combines bothof these capabilities into oneinstrument, allowing me to give mycustomers a comprehensive view oftheir network with all the testresults captured in one professionalreport.”
Marco MercadoFiber Optics ManagerCompel
“More and more high-speed fiberinstallations are requiring extensivetesting beyond loss and length forcertification before turning overthe cable plant. We are findingthat we need to measure insertionloss and deliver an OTDR trace toprovide a complete picture of thenetwork. OptiFiber combines bothof these capabilities into oneinstrument, allowing me to give mycustomers a comprehensive view oftheir network with all the testresults captured in one professionalreport.”
Marco MercadoFiber Optics ManagerCompel
The FiberInspector Pro™ is a portable, dual magnification
(250x/400x) video microscope that gives you superior
vision by enabling you to inspect all types of installed
fiber terminations in hardware devices and patch panels.
You can quickly determine whether the fiber connector
is clean and in good condition – without disassembling
the device.
FiberInspector™ ProInspect fiber connections quickly and safely
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N E T W O R K S U P E R V I S I O N
Fluke NetworksP.O. Box 777, Everett, WA USA 98206-0777
Fluke Networks operates in more than 50 countriesworldwide. To find your local office contact details, go to www.flukenetworks.com/contact.
©2004 Fluke Corporation. All rights reserved. Printed in U.S.A. 10/2004 1988946 B-ENG-N Rev D
N E T W O R K S U P E R V I S I O N
W O R L D W I D E S E R V I C E A N D S U P P O R T
Support
Our Network SuperVision Gold Support plans give you exclusive services and 24/7 technical assistance.Sign up for our Gold Support plan and
you’ll enjoy outstanding privileges
to protect and add value to your
investment in Fluke Networks
equipment. They include unlimited
tech assistance seven days a week,
24 hours a day via phone or at our web
site support center. No fee for repairs on covered items and overnight
exchange/loaner units for uninterrupted service. Free software and firmware
upgrades. Scheduled calibration and performance verification services. Unlimited
web based training and discounted pricing on instructor-led and custom on-site
training programs. Access to our extensive Knowledge Base library of operation
and application related technical articles. And Gold “Members Only” special prices
and promotions. Some benefits are not available in all countries.
See www.flukenetworks.com/goldsupport for more information.
Ensure a better return
When you partner with Fluke
Networks, you get the support,
training and tools you need to
grow your business. Our Support
Programs give you access to
technical expertise, product
support and responsive service –
anytime, anywhere. Plus, we
have the training courses,
technology seminars and tools
to keep your skills at the
highest level.
Work smarter with superior support, training and technical assistance.
Technical AssistanceHave a question? Need help troubleshooting a technical issue? Looking for
knowledgeable advice on which Fluke Networks solutions will best meet your
network analysis needs? The certified support technicians at our Technical
Assistance Center are here to help.
Training
Fluke Networks provides the performance and productivity gains of excellent
training. Training courses and materials are offered in a wide range of formats –
from hands-on classes taught by industry experts at our training sites or yours,
to a wide variety of online training modules, seminars and training reference
materials. Our training is dedicated to getting users up and running on our
products as quickly as possible – and to deliver the best long-term return on
your investment.