NetCharts Server Installation

Visual Mining, Inc.

NetCharts® Server Installation Guide

Version 4.6

Spring 2005

©Visual Mining, Inc. 2002-2005. All rights reserved. www.visualmining.com 2

Table of Contents 1. INTRODUCTION ...................................................................................................................................................3

Note to Our Customers:...................................................................................................................................................... 3 2. SYSTEM REQUIREMENTS .................................................................................................................................4

WINDOWS NT / 2000 / XP..........................................................................................................................................4 SOLARIS .....................................................................................................................................................................4 LINUX ........................................................................................................................................................................4 HP-UX ......................................................................................................................................................................4 AIX............................................................................................................................................................................4

3. PLATFORM-SPECIFIC NOTES..........................................................................................................................5 WINDOWS NT/2000/XP.............................................................................................................................................5

Concurrent Connection Issues..............................................................................................................................5 SOLARIS .....................................................................................................................................................................5 HP-UX ......................................................................................................................................................................5 AIX............................................................................................................................................................................5 LINUX ........................................................................................................................................................................5

4. RUNNING THE INSTALLATION .......................................................................................................................5 THE INSTALLATION PROCESS.....................................................................................................................................5

Choose Installation Option ...................................................................................................................................7 Other Prompts.......................................................................................................................................................8 NetCharts Server Port Assignment .......................................................................................................................8 Choose Installation Location................................................................................................................................9 Finishing the Installation....................................................................................................................................10 Console Mode Installations ................................................................................................................................11

5. RUNNING NETCHARTS SERVER IN UNIX ENVIRONMENTS.................................................................12

6. INSTALLATION FREQUENTLY ASKED QUESTIONS (FAQ) ...................................................................13 How Can I Verify My Installation?.....................................................................................................................13 What Happens If I Encounter An Error Dialog (on Windows NT/2000/XP) During Installation? ....................13 What Happens If My Video Card or Video Configuration Isn’t Right?..............................................................13 NetCharts Server Will Not Start, What Could Be Wrong?..................................................................................13

Possible Cause: Expired License...................................................................................................................................... 13

Platform-Specific Notes Windows NT / 2000 / XP


1. Introduction This document provides system administrators information for the proper installation of NetCharts Server. It assumes a general knowledge of system administration tasks and internet technologies.

This document is a general installation guide for NetCharts Server. For an introduction and/or review of NetCharts Server, we invite you to read Understanding NetCharts Server, an integral part of this documentation package. Many general administrative tasks are described in the NetCharts Server Administrators Guide.

Note to Our Customers: Thank you for evaluating or purchasing NetCharts Server. Visual Mining takes great pride in delivering to you what we consider to be the highest quality, most complete intranet/internet software package for developing data visualization applications. From our engineers to executives, and from tech support to sales, each element of our organization is focused on making your project successful.

If you have any product questions or comments, we would like to hear from you - Please direct any questions on this product to Customer Support at http://www.visualmining.com/developers/log-a-case.shtml. Please send your experiences with our products, documentation, sales staff, or tech support staff to [email protected] .

Thank you!

—The Visual Mining Team

Platform-Specific Notes Windows NT / 2000 / XP


2. System Requirements

Windows NT / 2000 / XP Configuration Parameter

Minimum Recommended Processor Pentium II 450MHz P4 1.4 GHz or greater RAM 256 MB 512 MB or greater Disk Space 150 MB 300 MB or greater

Solaris Configuration Parameter

Minimum Recommended Processor UltraSparc 500 MHz 2 UltraSparcs 500 MHz or more RAM 256 MB 512 MB or greater Disk Space 150 MB 300 MB or greater Service Pack Latest Recommended Solaris

Patch Cluster Latest Recommended Solaris Patch Cluster

Linux

Configuration Parameter Minimum Recommended

Processor Pentium II 450MHz P4 1.4 GHz or greater RAM 256 MB 512 MB or greater Disk Space 150 MB 300 MB or greater Linux Kernel 2.2.12 2.2.12 C Library glibc 2.1.2-11 glibc 2.1.2-11

HP-UX Configuration Parameter

Minimum Recommended Processor PA-8700 500 MHz 2 PA-8700 500 MHz or more RAM 256 MB 512 MB or greater Disk Space 150 MB 300 MB or greater Service Pack Latest Recommended HP-UX

Patches Latest Recommended HP-UX Patches

AIX Configuration Parameter

Minimum Recommended Processor Power3 450 MHz Power4 1GHz or more RAM 256 MB 512 MB or greater Disk Space 150 MB 300 MB or greater Service Pack Latest Recommended AIX

Patches Latest Recommended AIX Patches

Running the Installation Windows NT/2000/XP


3. Platform-Specific Notes

Windows NT/2000/XP

Concurrent Connection Issues NetCharts Server can be installed on Windows NT 4.0 Workstation, Windows NT 4.0 Server, Windows 2000 Professional, Windows 2000 Server, Windows 2003 and Windows XP.

Note: Windows NT 4.0 Workstation and Windows 2000 Professional have a limit on the number of concurrent connections. This limitation will directly affect performance.

If the target environment expects more than 15 concurrent connections, we recommend installing NetCharts Server on Windows NT Server, Windows 2000 Server or Windows 2003.

Solaris NetCharts Server installs a Java Runtime Environment 1.4.2. Sun prescribes a list of patches that should be applied to Solaris in order for this JRE to run correctly. The list of patches changes frequently and is available at http://sunsolve.sun.com/pub-cgi/show.pl?target=patches/J2SE

HP-UX NetCharts Server installs a Java Runtime Environment 1.4.2. HP prescribes a list of patches that should be applied to HP-UX in order for this JRE to run correctly. The list of patches changes frequently and is available at http://www.hp.com/products1/unix/java/patches/index.html.

AIX NetCharts Server installs a Java Runtime Environment 1.4.2. IBM prescribes a list of patches that should be applied to AIX in order for this JRE to run correctly. The list of patches changes frequently and is available at http://www-128.ibm.com/developerworks/java/jdk/aix/142/sdkguide.aix32.htm#aixenv

Linux NetCharts Server installs a Java Runtime Environment 1.4.2. Sun prescribes a list of system requirements that a Linux system must meet to run this JRE correctly. These system requirements are available at http://java.sun.com/j2se/1.4.2/install-linux.html

4. Running the Installation

The Installation Process Installing NetCharts Server is a simple prompt-driven process that involves working through a series of InstallAnywhere™ panels. By default these panels are graphical. If the installer is run in console mode the panels will appear as ASCII text.

Running the Installation The Installation Process


To start the installation process in graphical mode, double click on the NetChartsServer installation executable file. Please be patient as there may be little visible activity for the first few minutes1. The following splash screen will appear when the installation process is ready to begin:

1 If the installation machine’s video adapter/driver has less than 256 colors, the installation will not work. Make sure your video adapter/driver supports at least 256 colors.



Choose Installation Option This panel gives the user the option to limit the files written to disk during the installation. Most users should select “Complete”. When “Production” is selected, only the Server’s basic infrastructure, along with the Administration application, is installed. Developer pages, documentation pages, and examples, are not installed.



Other Prompts A series of additional prompts will present several click through license agreements. Other prompts will provide the opportunity to install optional components, such as data base drivers.

NetCharts Server Port Assignment This step allows you to change the NetCharts Server port on which it can be accessed. The default port is 8001. You may set this to any port that you wish, other than other port numbers greater than 65000, port numbers currently in use by other programs on the computer, or port 8002 which is used internally by NetCharts Server.

WARNING: Setting the port to a port number that conflicts with other programs can cause NetCharts Server and the other programs to not respond properly. For example, if you install NetCharts Server on a machine running a HTTP server, and then change the port number to 80, both NetCharts Server and the web server will attempt to respond to requests on that port.



Choose Installation Location The installation directory is important to note as future operations and edits may directly involve traversing the directory tree. Use the Choose… button to change the default.



Finishing the Installation Once installation is complete, a window appearing like the one below will be shown.



Console Mode Installations The NetCharts Server installer has a graphical user interface. On Unix systems, this graphical interface requires access to an XServer. If an XServer is not available, the installer can be run in console mode using the “-i console” flag. For example, the Solaris install can be run in console mode with ./NetChartsServer4.6.solaris.bin –i console

The console mode prompts have the same presentation order and content as the graphical mode prompts.



5. Running NetCharts Server in Unix Environments On Unix platforms, there are two scripts that can be used to start and stop the NetCharts Server. They are located in $NCSINSTALL/Server/bin:

- NetChartsServerControl - NetChartsServer

NetChartsServerControl NetChartsServerControl is the main script for running the server, and follows Unix standards for starting and stopping services. To start the server: $NCSINSTALL/Server/bin/NetChartsServerControl start To stop the server:

$NCSINSTALL/Server/bin/NetChartsServerControl stop

NetCharts Server can be configured to automatically start at boot time by creating symbolic links to $NCSINSTALL/Server/bin/NetChartsServerControl. This requires root permission. The location of the links depends on the host system: Solaris:

/etc/init.d/netchartsserver /etc/rc2.d/S99NetChartsServer

Linux:

/etc/rc.d/init.d/netchartsserver /etc/rc.d/rc2.d/S99NetChartsServer

HP-UX:

/sbin/init.d/netchartsserver /sbin/rc2.d/S99NetChartsServer

NetChartsServer NetChartsServer starts a NetCharts Server. It sets environment variables for Java, and calls a C program, ESStart, to launch the server.

Installation FAQ FAQ


6. Installation Frequently Asked Questions (FAQ)

How Can I Verify My Installation? After NetCharts Server has been installed and started, the success of the installation can be verified by visiting the NetCharts Server start page. For example,

http://localhost:8001/index.jsp

What Happens If I Encounter An Error Dialog (on Windows NT/2000/XP) During Installation? Close the error dialog and reboot. When the computer restarts verify that you are attempting to install NetCharts Server on an NTFS partitions with sufficient disk space. If you downloaded NetCharts Server, the file may have been corrupted. If subsequent attempts to install NetCharts Server meet with the same results, contact us (1-800-308-0731) for a CD, or try to download NetCharts Server again.

What Happens If My Video Card or Video Configuration Isn’t Right? The installation will not work. Your video card must support at least 256 colors.

NetCharts Server Will Not Start, What Could Be Wrong?

Possible Cause: Expired License NetCharts Server is bundled with a time limited evaluation license. If the license has expired you may either download again or contact Visual Mining sales at 1-800-308-0731 for an extension.

NetCharts Server Installation

Documents

Transcript of NetCharts Server Installation