NetApp Disk Shelf Count Mismatch Triage and APs
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7/21/2019 NetApp Disk Shelf Count Mismatch Triage and APs http://slidepdf.com/reader/full/netapp-disk-shelf-count-mismatch-triage-and-aps 1/2 sysconfig a sysconfig -A sysconfig r environment status rdfile /etc/messages (CLUSTER ERROR: DISK/SHELF COUNT MISMATCH) ERROR Disk: 2b.02.8 Shelf: 2 Bay: 8 Serial: 9QJ7KBHQ Vendor: NETAPP Model: X302_SMOOS01TSSM Rev: NA06 RPM: 7200 WWN: 5:006:05ba00:10ad2c Disk: 2b.02.11 Shelf: 2 Bay: 11 Serial: 9QJ7M8ZC Vendor: NETAPP Model: X302_SMOOS01TSSM Rev: NA06 RPM: 7200 WWN: 5:006:05ba00:10ace4 Disk: 2b.02.22 Shelf: 2 Bay: 22 Serial: 9QJ7M5F3 Vendor: NETAPP Model: X302_SMOOS01TSSM Rev: NA06 RPM: 7200 WWN: 5:006:05ba00:10ad98 Tue Dec 24 14:00:31 Error 1 type 2: command 0x28 scrub = 0, on drive 2b.02.8 (9QJ7KBHQ) Block #:0x0 Blocks transferred since last error 2107954443 Retry count: 2 Timeout retry count: 0 Tue Dec 24 14:00:31 Error 2 type 2: command 0x28 scrub = 0, on drive 2b.02.8 (9QJ7KBHQ) Block #:0x0 Blocks transferred since last error 0 Retry count: 2 Timeout retry count: 0 Tue Dec 24 14:00:31 Error 3 type 2: command 0x28 scrub = 0, on drive 2b.02.8 (9QJ7KBHQ) Block #:0x0 Blocks transferred since last error 0 Retry count: 2 Timeout retry count: 0 Tue Dec 24 14:00:31 Error 4 type 2: command 0x28 scrub = 0, on drive 2b.02.8 (9QJ7KBHQ) Block #:0x0 Blocks transferred since last error 0
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Transcript of NetApp Disk Shelf Count Mismatch Triage and APs
7/21/2019 NetApp Disk Shelf Count Mismatch Triage and APs
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sysconfig asysconfig -Asysconfig renvironment statusrdfile /etc/messages
(CLUSTER ERROR: DISK/SHELF COUNT MISMATCH) ERROR
Disk: 2b.02.8Shelf: 2Bay: 8Serial: 9QJ7KBHQVendor: NETAPPModel: X302_SMOOS01TSSMRev: NA06RPM: 7200WWN: 5:006:05ba00:10ad2c
Disk: 2b.02.11Shelf: 2
Bay: 11Serial: 9QJ7M8ZCVendor: NETAPPModel: X302_SMOOS01TSSMRev: NA06RPM: 7200WWN: 5:006:05ba00:10ace4
Disk: 2b.02.22Shelf: 2Bay: 22Serial: 9QJ7M5F3
Vendor: NETAPPModel: X302_SMOOS01TSSMRev: NA06RPM: 7200WWN: 5:006:05ba00:10ad98
Tue Dec 24 14:00:31 Error 1 type 2: command 0x28 scrub = 0, on drive 2b.02.8(9QJ7KBHQ)Block #:0x0 Blocks transferred since last error 2107954443Retry count: 2 Timeout retry count: 0Tue Dec 24 14:00:31 Error 2 type 2: command 0x28 scrub = 0, on drive 2b.02.8
(9QJ7KBHQ)Block #:0x0 Blocks transferred since last error 0Retry count: 2 Timeout retry count: 0Tue Dec 24 14:00:31 Error 3 type 2: command 0x28 scrub = 0, on drive 2b.02.8(9QJ7KBHQ)Block #:0x0 Blocks transferred since last error 0Retry count: 2 Timeout retry count: 0Tue Dec 24 14:00:31 Error 4 type 2: command 0x28 scrub = 0, on drive 2b.02.8(9QJ7KBHQ)Block #:0x0 Blocks transferred since last error 0
7/21/2019 NetApp Disk Shelf Count Mismatch Triage and APs
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Retry count: 2 Timeout retry count: 0Tue Dec 24 14:00:31 Error 5 type 2: command 0x28 scrub = 0, on drive 2b.02.8(9QJ7KBHQ)Block #:0x0 Blocks transferred since last error 0Retry count: 2 Timeout retry count: 0Tue Dec 24 14:00:31 Error 6 type 2: command 0x28 scrub = 0, on drive 2b.02.8(9QJ7KBHQ)Block #:0x0 Blocks transferred since last error 0Retry count: 2 Timeout retry count: 0Sun Dec 22 04:47:24 Error 1 type 1: command 0x28 scrub = 1, on drive 2b.02.11 (9QJ7M8ZC)Block #:0x66de007e Blocks transferred since last error 1716646017Sense data: 0xf0 0x0 0x3 0x66 0xde 0x0 0x7e 0xa 0x0 0x0 0x0 0x0 0x11 0x0 0x0 0x0
0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0Sun Dec 22 05:13:55 Error 2 type 1: command 0x28 scrub = 1, on drive 2b.02.11 (9QJ7M8ZC)Block #:0x6cc8b334 Blocks transferred since last error 99286840Sense data: 0xf0 0x0 0x3 0x6c 0xc8 0xb3 0x34 0xa 0x0 0x0 0x0 0x0 0x11 0x0 0x0 0x0
0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0Sun Dec 22 06:01:09 Error 1 type 1: command 0x28 scrub = 1, on drive 2b.02.22 (9QJ7M5F3)Block #:0x47b721a Blocks transferred since last error 131725429098
Sense data: 0xf0 0x0 0x3 0x4 0x7b 0x72 0x1a 0xa 0x0 0x0 0x0 0x0 0x11 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0
Steps to follow for Disk/Shelf count mismatch
Disk/Shelf Count mismatch error:
After a disk is added or removed from a controller, cluster monitor will automatically update the configuration status. Typically, this will take between 7 and30 seconds. If mismatch messages persist, perform the following steps:
Set the option disk.auto_assign to off on both the nodes. Reassign the disk to the appropriate node.
If the above steps do not help resolve the issue, perform the following:
Reseat the disk.
If reseating does not help, replace the disk with a known good spare disk. If the spare disk shows up in the slot, then request for a replacement disk.
If the spare disk does not show up, then the issue could be with the shelf.Replace the shelf. Note: Before performing this step, halt both the heads of the cluster. Also, try reseating the modules and see if it fixes the issue.
