Netadmin SystemsHenrik HalvorsenVP Sales

What’s it all about?

Customers Services?Addresses

Devices

POPs

What’s it all about?• The desired Service ...

• The SPs want to reach as many Customer as possible• If it is to difficult and/or expensive to supply it will not be done

• ... To the customer in demand ...• The Customers want to select the Service/Provider of their choice• Many networks face problems of attracting Services to their access Customers

• ... In a cost effective manner ...• Facilitating the SP-Customer relation is key for

Network Operators• And the Mission of NETadmin

• ... And keeping it that way• NETadmin makes operation cost effective with end to end,

automated, customer centric, HW independent BSS/OSS Solution to support growth in number of usersas well as ARPU per user

The Challenge – Key requirements• Customer Centric

• Attract, develop and keep the customer• Smooth operation and Customer Service

• Time to Market• Fast adaption of new services• Market driven and time restricted service

offering can drive ARPU

• Hardware independent• Managing modern broadband network must be

cross platform and hardware independent

• Flexible Business Model support• Management platforms should be prepared for

handling cooperation, interoperability and have flexibility to handle new Business Models –

• NETadmin is prepared !

Support for multiple business models

Passive infrastructure(trenches, ducts, fiber)

Active Network(network equipment, OSS/BSS)

Retail Services(Residential, B2B)

End-to-end operation support

OSS/BSS system landscape as COTS

BSS OSS NMS EMS

Traditional system landscape

Integration Integration Integration

NETadmin – the true integrated end-to-end system

BSS

NMSOSS

EMS

The NETadmin way

Portals

CRM

Billing

IPTV middleware

Order management

Ticketing system

Network inventory

Address database Monitoring

EMS & NMS

NETadmin

Service Fulfillment

Service Assurance

Service Support

Network

Service Provider End customer Customer helpdesk

Network admin/Technician

SP Interface

Helpdesk Interface

End customer

portalTechnical Interface

OSS/BSS for Next Generation Networks

• OPEX savings• Automation of Fulfillment & Assurance• Minimized Customer Support load• Reduced technician workload

• Flexibility & CAPEX savings• Technology and Vendor independence• Open Access enabled• Comprehensiveness - no suite or silos to integrate

• Subscriber uptake facilitators• Rapid service delivery• Self activation and on demand services• Fast service launch• Facilitating Service Provider offerings

Simplicity

Automation

Customer centricity

Independence

End-to-end