Net work learning with notes

Net Work Learning

(with notes)Harold Jarche

TLt 2010

1Friday, 14May, 2010

@hjarche [email protected]

jarche.com


http://www.jarche.com

http://www.jarche.com

InternetTimeAlliance.com


EntrepriseCollaborative.com5Friday, 14May, 2010

I recited a poem for a talent show when I was 7 years old. We may still do it, but

reciting poetry is no longer our main form

of communication.Until We Built a Cabin

by Aileen Fisher


Oral Society7Friday, 14May, 2010

Written Language - 1000 BCE8Friday, 14May, 2010

Printing Press - 14559Friday, 14May, 2010

Telegraph (electric society)1844


300 Years

Mark Federman - University of Toronto

It takes 300 years for society to accept a major communication change.

That’s how long before nobody remembers anybody who remembers the

old ways.


150 years into Written Age:

Plato decries the demise of wisdom with the written

word, as men will have the “conceit of wisdom”


150 years into the Print Age:Height of the

Religious Wars in Europe


1844 1994 2144

Telegraph

WWWTVTelephone

150 years into Electric Age:

“Literacy is under attack!”

?

Web 2.0

Change


1844 1994 2144

Telegraph

TVTelephone

?

Web 2.0

Change

David Wiley’s 6 Changes =>

indicate acceleration point

Analog - DigitalIsolated - Connected

Tethered - MobileGeneric - Personal

Closed - OpenConsuming - Creating


Obsolescence of Plato

Retrieval of Socrates


Plato to Socrates

•The Academy

•Teaching

•One to Many

•Knowledge

•Certification

•Discourse

•Learning

•One to One

•Practice

•Mentoring


Electric Age=

Network Age


Bands Kingdoms Democracy

Local Business Corporations Value Networks

Apprenticeship Schooling Collaboration


Simple

Complex

Complicated

More ConnectionsMore Complexity


Too Much Information22Friday, 14May, 2010

150exabytes

1,200exabytes

2005

2010

data1 exabyte = 1 billion gigabytes


Complexity: 21st century norm24Friday, 14May, 2010

H.L. Mencken

For every complex problem there is an answer that is

clear, simple

and wrong.25Friday, 14May, 2010

Dave Snowden’s Cynefin Framework26Friday, 14May, 2010

Complicated work will be

outsourced

Simple work will be automated


Training &Schooling

Need to focus on and support work in Complex

and even Chaotic

Situations


tacitknowledge

explicitknowledge

emergentpractices

bestpractices

Application

Complexity

Robert Kelley (CMU): Asked knowledge workers, “What percentage of the knowledge you need to do your job is stored in your own mind?”

1986 ~ 75%. 1997 ~ 20%

2006 ~ 10%


tacitknowledge

explicitknowledge

emergentpractices

bestpractices

documentation

conversation

training

collaboration

Application

Complexity


The Network Era

Work

School

Home?

The Lines are Blurring31Friday, 14May, 2010

Work


Artisans - Hierarchies - Networks

~19th C +/- 20th C 21st C


Principles of Scientific Management (1911)

Org ChartsFunctional Management

Standard MethodsEnforced Adoption


S&P Index +80% intangibles

Canada: 69% of GDP from services35Friday, 14May, 2010

Work, Play, Learning ?36Friday, 14May, 2010

Hierarchy“management knows best”

Management

Workers

the outside world


gapingvoid.com

The Gervais PrincipleSociopaths, in their own best interests, knowingly

promote over-performing losers into middle-management, groom under-performing losers into sociopaths, and leave the average bare-minimum-

effort losers to fend for themselves.


Org 1.0

Self-publishingDistributed

Work

UnlimitedInformation

Internet

Hyperlinks subvert Hierarchies


The Internet is breaking down artificial walls

built by industrial management. 40Friday, 14May, 2010

http://wirearchy.com




a 2-way flow of power & authority ...


based on knowledge, trust & credibility ...


with a focus on results ... 44Friday, 14May, 2010

enabled by interconnected

people & technology


1. interconnected people & technology

2. allow us to focus on results

3. & enable collaboration with others, based on knowledge, trust & credibility

4. thus requiring a 2-way flow of power & authority


Conway’s Law (1968)

...organizations which design systems

... are constrained to produce designs

which are copies of

the communication structures

of these organizations


Learning is the Work48Friday, 14May, 2010

Social Learning

getting things done

in Networks49Friday, 14May, 2010

Source: upsidelearning.com


ASL – Accidental & Serendipitous

Learning

PDL – Personal Directed Learning

GDL – Group Directed Learning

IOL – Intra-Organizational

Learning

FSL – Formal Structured Learning

Formal

Informal

Dependent

Inter-dependent**social

Independent


ASL – Accidental & Serendipitous

Learning

PDL – Personal Directed Learning

GDL – Group Directed Learning

IOL – Intra-Organizational

Learning

FSL – Formal Structured Learning

Formal

Informal

Dependent

Inter-dependent

IndependentPKM


PKMin a nutshell

sense-making +

getting things done

aka: PLE & PLN53Friday, 14May, 2010

•Data

•Information

•Knowledge

•Wisdom

KMPersonal


Data + Knowledge = Information

0101


Seek

Sense

Share56Friday, 14May, 2010

seeking57Friday, 14May, 2010

Seek

Sense

Share

Judgement-based:NaiveExpert

Network

Mechanical:Heuristic

Algorithmic

}

Filte

rs


sense-making59Friday, 14May, 2010

Seek

make Sense

by:

Share

Filtering

Validation

Synthesis

Presentation

Customization

Lower Value Info

Higher Value Info


tools for sharing61Friday, 14May, 2010

blog

Creating Organizing SharingOne

Many

feed reader

Twitter

bookmarkingGoogle Docs

Wikipedia

*casting

tagging

SNS


I Seeken

hanc

ed s

eren

dipi

ty

community

We Share & Use

ideas

ideas

I Sense PKM is a basis for Innovation, or the process

of idea management


PKM:our part of the

social learning contract


Networking = Learning


Work

Training&

Education

WorkLearning

Work is Learning& Learning is the Work


Other PKM Models


PKM by Lilia Efimova@mathemagenic


PKM by Urs Frei (CH)69Friday, 14May, 2010

PKM by Silvia Andreoli


What Learning

Professionals can do


Networked Reality

Management

Workers

the outside world

?

the outside world th

e out

side

wor

ld72Friday, 14May, 2010

1) Probing

2) Sense-making 3) Responding

Management

Workers

Information, Knowledge

& Trust

Invert the Organizational Pyramid


Training c. 21st Century Supporting Work in Complex Environments by

Connecting, Communicating & Collaborating

1) Collaborative Work & Learning

2) EmergentPractices

3) Tools &Processes

Management

Workers

Connecting, Communicating& Collaborating


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