ONELAN Digital SignageNet-Top-Box Installation Guide

ONELAN Digital Signage

Net-Top-Box Installation Guide

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Printed: 20 September 2018

Copyright © 2018ONELAN Ltd. All rights reserved.

Installation Guide 3

1 Introduction 5

2 Checking the Package 6

3 Positioning the Player 6

4 Connecting the Player 6

5 Logging in to the Player 8

6 Troubleshooting 10

Contents

4 Installation Guide

Installation Guide 5

1 Introduction

This digital signage player is an appliance enabling you to display a wide range of multimedia contenton a screen.

In manycases, you will set up the player to receive content over a network from a central server.Higher-endmodels of player can provide that content for multiple other players. Alternatively, theplayer's built-in software provides you with themeans to create andmanage content locally.

A typical digital signage configuration looks like this:

This guide describeshow you install allmodels of player. Do so by completing the stepsdescribed inthe succeeding sections:

l Checking the package.

l Positioning the player.

l Connecting the player.

l Logging in to the player.

To orient yourself, youmight find it useful to read through the guide before starting the installation. Ifyou aremounting your player behind the screen, on the wall, or in a rack, a read-through will also helpyou decide when it will be easiest to perform that task.

For detailed information on how to use all of the player's features, refer to theUser Guide or to thecontext-specific help. Theyare available through theHelp menuwhen you are logged in to the player.

6 Installation Guide

2 Checking the Package

Unpackall of the items in the package.

Aswell as this Installation Guide, check that the delivery contains all of the necessary items:

l Player hardware.

l Mainspower lead. Somemodels also comewith an external power supply unity (PSU).

Caution: Do not use a PSU supplied for other products as it maydamage the player.

l Screen, wall, or rackmount brackets (depending on the details of the order).

l Remote control (if ordered).

If any item ismissing, contact your supplier.

3 Positioning the Player

To achieve the high reliability the player is engineered to deliver, identify a suitable location for itsinstallation.

These are the keypoints to consider:

l If the player hasa hard-disk drive, locate it where the ambient temperature never exceeds35 °C.

l If the player hasa solid-statememory, locate it where the ambient temperature never exceeds50 °C.

l If you aremounting the player behind the screen, follow the indicated orientation to ensure thebest convection-induced cooling.

l To allow unimpeded airflow, ensure aminimum clearance of 50mm around the player, especiallyby the ventilation slots.

4 Connecting the Player

Connect up the player with all of the input and output cables required for your configuration.

Before beginning, note these points:

l Connect the power cable or adapter to the power supply but do not plug into the player until askedto do so later in this section.

l Connect the network cable even if the player is equipped with a wirelessoption. You have toenable the wireless connection before the player can use it (as explained later in this guide).

l If connecting a TV capture card requiring an audio-in cable, plug it into the blue connector on theplayer not into a connector on the card.

l If connecting equipment controlled through an RS-232 interface, youmust use the USB to RS-232adapter available from themanufacturer to ensure compatibility.

Installation Guide 7

To help identify the correct connectors, refer to these diagrams (different models offer different sets ofconnectors):

Connector Appearance Purpose

Audio in

Audio out

Composite video in

DisplayPort out

Digital Visual Interface (DVI) out

High-DefinitionMultimedia Interface (HDMI) connection

--

Power input. From themains (left) or from an adapter (right).

RJ45 (Ethernet) network connection

Sony/Philips Digital Interconnect Format (S/PDIF) out

S-Video in

TV coaxial cable in

-- --

Universal Serial Bus (USB) connection: USB 3.0 (blue) or USB 2.0 (othercolours)

When the cabling is complete, you are ready to power-up the player.

During its boot sequence, the player displaysa splash screen and a progressbar. You should be readyto note its IP address, which is displayed above the progressbar towards the end of the sequence.

8 Installation Guide

To power-up the player, follow these steps:

1. Check that your digital signage screen is connected to power and is powered up.

2. Ensure that anyother necessary equipment is also powered up (for example, audio speakers).

3. Plug the power cable or adapter into the player.

4. Watch the screen to follow the player's boot sequence and to record its IP address.

Note: If the player cannot accessa DHCPservice, it doesnot acquire or display an IP address.Instead, it adopts the address169.254.1.1 internally. You can use that to log in to the player afterconnecting your computer to it with a network cable. This allowsyou to carry out further actions(for example, configuring the player with a static IP address).

After it hasbooted, the player runsa sample show reel demonstrating several digital signage displayfeatures. This indicates that the player is up and running successfully.

Problem? If the player hasnot started asdescribed, refer to the Troubleshooting section onpage 10.

To conclude the installation, log in to the player to complete its basic configuration and to perform anyadditional tasks.

5 Logging in to the Player

During the log in procedure, you will need to provide the player's IP address you noted during the bootsequence.

Follow these steps to log in to the player:

1. Open a web browser (such asMozilla Firefoxor Microsoft Internet Explorer) on a computer onthe same network as the player.

2. In your browser's addressbar, type the player's IP addressand click the 'go to' arrow or press theEnter key.

3. When prompted, enter the username and password. The factory-set defaults for these areremote and 9999 respectively.

The player now displays itsHome page, your entry point to its user interface . For easier access in thefuture, youmight want toBookmark this Page or Add to favorites.

Security: It is strongly recommended that you change the remote account's password from thefactory default as soon aspossible. Also change the player master password (default isadg37tup) and check that the security services configurationmatches the installation site'srequirements.

If you need assistance at any time, clickHelp on themenu bar to accesspage-specific help or the fullUser Guide. Read theUser Guide for an introduction to creating digital signage and for details of all theplayer's features.

Problem? If you cannot log in to the player, refer to the Troubleshooting section on page 10.

Installation Guide 9

Before finishing, it is important to check that you have completed all of the tasks required for thisinstallation. Depending on the exact configuration, youmayneed to perform one or more of theseadditional tasks:

Task Outline Procedure

Enable subscription toan existing channel

1. On themenu bar, click Setup and select System >Channel Role.

2. Change the role to subscriber.

3. Complete the subscriber configuration.

Enable wirelessnetworking

1. On themenu bar, click Setup and select System >Network

2. Click theWireless tab.

3. Enable wireless and select the required network.

Set up TV channels 1. On themenu bar, click Setup and select System >TV & Radio.

2. To go to digital channel setup, click theDigital Tuning tab.

3. To go to analogue channel setup, click theAnalogue Settings tab.

Install a remote control 1. Insert the batteries into the remote control. Check that its LED illuminates whenyou press a button.

2. Plug the infrared receiver cable into a USB port on the player.

3. Fix the receiver in line-of-sight of the remote control.

4. Check that the installation is working by pressing a volume up or down button.The player should display an overlay in the top, right-hand part of the screen.

Configure proxyservers

1. On themenu bar, click Setup and select System >HTTP Proxy.

2. Configure the proxy server details.

3. Select the items that need to use the proxy.

You have now completed the installation.

If you want to switch the player off, simply pull the power cable out. Similarly, to start the player plug it inagain.

10 Installation Guide

6 Troubleshooting

This section provides these troubleshooting aids:

l Problem solving flowchart – If you have encountered a problem during the installation, follow theflowchart starting on this page.

l Procedure to restore the player's factory defaults – If your player is unusable because of aconfiguration problem, take the stepsdescribed on page 12.

Installation Guide 11

Troubleshooting (continued)

12 Installation Guide

Troubleshooting (continued)

Restoring Some or All of Your Appliance's Factory DefaultsUnder certain circumstances, it maybe impossible for you to log in to your appliance. Thismaybebecause:

l The appliance is configured with an incorrect static IP address.

l The appliance's password hasbeen changed and is now unknown.

l The appliance's firewall configuration hasmade it unreachable.

To overcome such problems, restore the relevant factory defaults by following these steps:

1. Attach a keyboard to one of the appliance'sUSBports.

2. PressCtrl+Alt+F2 and follow the on-screen prompts.

3. At the localhost login: prompt, entermaint.

4. At thePassword prompt, entermaint (those characters do not appear on the display).

5. Select the command you require from themaintenancemenu. To restore the relevant factordefaults, you require theAll - reset network, security and user settings to factorydefaults command.

Note: This doesnot affect themedia you have stored on the appliance. Use the Factory ResetMedia command to restoremedia to the factory defaults. Other commandsallow you to save orrestore selected configuration settings.

6. At theCommand to Run: prompt, enter the number of the command.

7. When prompted, enter yes to confirm you wish to proceed.

8. After the appliance completes the reset, you are asked to press theEnter keyand then to rebootthe appliance.

9. To reboot, enter the number for theReboot Player command and confirm byentering yes.

You should now be able to log in to the appliance following the usual steps (asdescribed on page 8).

Installation Guide 13

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14 Installation Guide

LVD Compliant

FCC NoticeThis equipment hasbeen tested and complieswith the limits for a ClassA digital device, pursuant toPart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference when the equipment is operated in a commercial environment. This equipmentgenerates, uses, and can radiate radio frequencyenergyand, if not installed and used in accordancewith the instructionmanual, might cause harmful interference to radio communications. Operation ofthis equipment in a residential area is likely to cause harmful interference, in which case the user will berequired to correct the interference at his own expense.

Properly shielded and grounded cablesand connectorsmust be used tomeet FCC emission limits.Themanufacturer is not responsible for any radio or television interference caused byusing other thanrecommended cablesand connectors, or byunauthorized changesor modifications to this equipment.Unauthorized changesor modifications could void the users authority to operate the equipment.

This device complieswith Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) this devicemight not cause harmful interference, and (2) this devicemust accept anyinterference received, including interference that might cause undesired operation.

Open Source Software LicensingThis product contains software provided under open source licenses including theGNUGeneralPublic License (GPL) andGNU Lesser GeneralPublic License (LGPL). The entire collection oflicenses that apply can be found through theHelp >About page.

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