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Can’t Get There From Here !

Achieving Organization 2.0!Meredith Farkas

Norwich University

So what is library 2.0?

Web 1.0: Democratized Access to Information

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Web 2.0: Democratized Participation

Revolutionary or evolutionary?

http://www.davidleeking.com/2007/08/24/library-20-ripples-another-go-at-the-graph/

What is different now?

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Library 2.0 is a !state of mind

• Working to meet changing user needs

• Trusting our users (radical trust)

• Getting rid of the culture of perfect

• Aware of emerging technologies and opportunities

• Looking outside of the library world for applications, opportunities, inspiration

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We really need to do these Web 2.0 things all the

other libraries are doing

I think our library really needs a blog to be relevant to our patrons. Don’t

worry, I’ll handle everything.

This will be the best library blog ever!

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So what’s the problem?

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Why does it fail? • Use of social software is not seen as furthering

the library’s mission

• Social software is treated as someone’s !“pet project.”

• Social software is not planned for strategically like other technologies

• Once the newness wears off, people are less motivated to contribute

• Staff are not given time to work on social software

Building !Organization 2.0

Know your users

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Develop a Learning Culture

Question Everything

Integrate 2.0 philosophy and tech into library planning

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Use technology to solve problems

Improve communication with our users

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Highlight our Collections

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Make our services more visible

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Improve internal knowledge sharing

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Develop a Risk-Tolerant Culture

Beware the Culture of Perfect

Be Agile

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Good Ideas can Come from Anyone and Anywhere

Give Staff Time for Creative Endeavors

Nurture Talent

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Encourage Network-Building

Create Partnerships

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Be transparent with staff

Be transparent with patrons

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Involve Staff from All Levels in Planning

I can haz your cooperation?

Understand Staff Needs and Limitations

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Plan for the Continued use and Maintenance of Tech

Assess, Assess, Assess!

Time Must be Devoted to all This

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Will you need to create new jobs or just shuffle?

Is your organization (as it is currently structured) able to make all this happen?

Thanks!!

mgfarkas@gmail.com AIM: librarianmer

Links and presentation at http://meredithfarkas.wetpaint.com

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Photo Credits •  Library 2.0 Meme Map http://flickr.com/photos/gbierens/178568449/ by Gerard Bierens

•  Digitage Web 2.0 http://flickr.com/photos/oceanflynn/315385916/ by ocean.flynn

•  Long Range Plan Discussion http://flickr.com/photos/maubrowncow/2763362494/ by Nebraska Library Commission

•  TBLC Annual Meeting http://flickr.com/photos/sylvar/287940515/ by Sylvar

•  Amazing PowerPoint Presentation http://flickr.com/photos/maubrowncow/2763362494/ by maubrowncow

•  Dewey or don't we? http://flickr.com/photos/scampion/1500054745/ By scampion

•  RISK #2 http://flickr.com/photos/tollaksen/967960/ by Bjornar

•  Perfection http://flickr.com/photos/unloveable/2401166750/ by unloveable

•  IMG_2016.JPG http://flickr.com/photos/stevenjude/848723658/ by stevenjude

•  Wait: I’ll fix it. http://flickr.com/photos/stshores24/488419188/ by sshores24

•  Farm Cat Group http://flickr.com/photos/weesmalldoll/432578986/ by weesmalldoll

•  The Spongebob Square, Er, Roundpants Juggle http://flickr.com/photos/cayusa/2574029855/ by Cayusa

•  Rapid Shuffle http://flickr.com/photos/latitudes/66424863/ by Johnny Blood

•  sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn