Nekoé Service Design

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description

Document de présentation du pôle Nekoé à l'occasion de la conférence du SD

Transcript of Nekoé Service Design

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Grands GroupesPME Laboratoires

44 21.Energie

2.Luxe

3.Relation client

4.Médical

1.Enseignes lumineuses

2.Cartes à puces

3.Marketing en ligne

4.Start-up Media

1. Géoscience

2. Sensoriel

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Parcours utilisateurs Entretiens Prototypage de services

Personas Parcours clients Simulation interfaces logiciels collaboratifs Tests utilisateurs

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Paul [email protected]


Service Design Workshop Summer Academy 2009 (Service System Design)

Service Design Workshop Summer Academy 2009 (Service System Design)

Sketchnotes+Service Design=BFFs :: Service Design Meetup [Tue Feb 11, 2014]

Sketchnotes+Service Design=BFFs :: Service Design Meetup [Tue Feb 11, 2014]

Service Design Breakfast - Saving the world with service design

Service Design Breakfast - Saving the world with service design

Service Design in Experience Design

Service Design in Experience Design

Storytelling in Service Design / Service Design Drinks Berlin

Storytelling in Service Design / Service Design Drinks Berlin

Service Design & the Internet of Things / Service Design Drinks

Service Design & the Internet of Things / Service Design Drinks

Yang design service design lab social innovation powered by service design

Yang design service design lab social innovation powered by service design

service design a new design discipline

service design a new design discipline

Service Design - At your Service

Service Design - At your Service

Service Design for Startups / Service Design Drinks Berlin

Service Design for Startups / Service Design Drinks Berlin

Design Matters: Design for Service

Design Matters: Design for Service

Bringing Service Design In-House / Service Design Drinks Berlin

Bringing Service Design In-House / Service Design Drinks Berlin

2018 Service System Design Studio I 7 Service Design

2018 Service System Design Studio I 7 Service Design

ITIL: Service Design Course 02 Service Design · 2018-03-31 · ITIL: Service Design Course 02 ... Service Design brings value to the organization by reducing Total Cost of Ownership

ITIL: Service Design Course 02 Service Design · 2018-03-31 · ITIL: Service Design Course 02 ... Service Design brings value to the organization by reducing Total Cost of Ownership

UX design, service design and design thinking

UX design, service design and design thinking

Service Design Challenge: Transitioning From Concept to ... · KEYWORDS: service design methods and tools, service development process, communication in service design . Introduction

Service Design Challenge: Transitioning From Concept to ... · KEYWORDS: service design methods and tools, service development process, communication in service design . Introduction

Service Process, Service Design

Service Process, Service Design

CASE STUDY: SERVICE DESIGN · CASE STUDY: SERVICE DESIGN. Service Design Page 1 Service Design FORTUNE 200 CUSTOMER CENTRIC SERVICE SOLUTION CLIENT PROFILE: 80024Support has a customer

CASE STUDY: SERVICE DESIGN · CASE STUDY: SERVICE DESIGN. Service Design Page 1 Service Design FORTUNE 200 CUSTOMER CENTRIC SERVICE SOLUTION CLIENT PROFILE: 80024Support has a customer

Service design via a Design Thinker

Service design via a Design Thinker

Chapter 4 Product, Process, and Service Design. Product/Service Design Product/service design directly affects: Product/service qualityProduct/service.

Chapter 4 Product, Process, and Service Design. Product/Service Design Product/service design directly affects: Product/service qualityProduct/service.