NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW) 1 survey results...
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Transcript of NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW) 1 survey results...
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
survey results
neighbourhood
neighbourhood
noise noise
This is an extract of a report from a community noise survey done by instinct and reason for DEC in 2004, with the aim of informing the DEC's review of noise regulations, which is conducted every five years.
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
presentation overview
introduction and backgroundintroduction and background
objectives and study designobjectives and study design
nature and extent of noise nature and extent of noise
behaviours and actionsbehaviours and actions
issues and attitudesissues and attitudes
preferred solutionspreferred solutions
knowledge and legislationknowledge and legislation
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
introduction
• This document covers the results of a survey designed to enhance the understanding of the issues surrounding neighbourhood noise in NSW so that good policy can be developed to enable fair neighbourhood activity without inconveniencing the community unduly
• The strategic outcomes DEC seeks is to be able to use this work to:
– Identify current attitudes, knowledge and behaviours in relation to noise issues
– Inform planning, implementation and evaluation of future legislation, programs and initiatives targeting this issue
• This survey is about understanding how the community experience, act and feel in various situations involving neighbourhood noise
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
research objectives
1. Identify the nature and extent of neighbourhood noise impacts being experienced by the NSW community
2. Identify community awareness of, and attitudes to neighbourhood noise problems
3. Identify community preferences concerning potential solutions to noise problems - in particular views concerning the appropriate level of restriction on legitimate noise activity such as lawn mowing and using power tools
4. Gauge the level of public awareness and understanding of current legislation and enforcement options, including what works, what doesn’t and what's missing, and to explore aspects of current knowledge, attitudes and behaviours regarding noise
Given that the goal of this neighbourhood noise survey was to increase the amount of knowledge about how the community currently experiences noise then there were as a result, four primary research objectives set to be achieved, including…
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
• The study was based on personal telephone interviews amongst community members
• Sample selection was on a quota basis using two factors: gender to ensure a broad cross section, and location. Location was based on
place of residence in either inner metro areas, outer suburban areas and in rural and small town areas of NSW. The final database was as follows
study design
Males Females
Metro inner 106 134
Metro outer suburban 137 124
Rural/small town 102 147
Total 345 405
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
who did we speak to?
The study reached a wide cross section of the NSW community…
• Living in different residential circumstances
- separate housing (N=544)
- semi-detached, row or terrace, townhouse (N=75) and
- in flats units or apartments (N=121)
- owners (N=341)
- non owners (N=288) and
- renters (N=101)
• Age groups
- under 39 (N=295)
- 40-59 (N=298) and
- 60plus (N=157)
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
nature nature extent extent&
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
problems experienced in local area…
34
11
12
15
21
15
7
46
31
25
28
30
36
0 10 20 30 40 50 60
Barking dogs
Problems with neighbours (general)
Drug abuse
People drinking
Noise from neighbours
Dumping of rubbish
Abandoned vehicles
Noise from traffic
Young people misbehaving
Vandalism
Graffiti
Dog droppings
Litter and rubbish
percentage
Q1. Which of the following, if any, do you consider to be a problem in your area that affects your quality of life at home or in your local area? Multiple response
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
extent of noise heard in the home…
26
30
24
13
8
0 10 20 30 40 50
Not at all
A little
Sometimes
Quite often
Much or all thetime
Percentage
Q2. Irrespective of whether you find the noise annoying or disturbing, can you tell me what extent you can hear noise from your current neighbourhood when you are at home? Single response
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
impact of neighbourhood noise on the individual…
42
27
19
9
3
0 10 20 30 40 50
Not at all
A little
Moderately
Very
Extremely
percentage
Q3. And what extent are you personally bothered, annoyed or disturbed by noise from your current neighbourhood? Single response
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
type of noise experienced and its impact on the individual…
Q4a. Which of the following noises have you been aware of inside your home from your current neighbourhood? Multiple response. ASK FOR EACH NOISE AWARE OF IN Q4a Q4b. What extent are you personally bothered, annoyed or disturbed by [INSERT NOISE]? Single response
Base: N=74
Type of noise
Aware
N=750
%
Extremely
%
Very
%
A little
%
Not at all
%
Motor vehicles in general
50 10 16 56 18
Garbage collection 39 3 17 55 26
Animals (barking dog)
34 6 14 62 18
Motorcycles 30 15 20 50 15
Loud music 27 8 15 53 24
Modified vehicles 24 14 18 49 19
Powered garden tools
23 3 10 51 36
House alarms 20 2 11 66 21
Pubs/entertainment venues
9 9 27 45 19
A/C or pool pump 5 3 11 57 30
Other 22 - - - -
ImpactImpact
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
noise impact matrix
Low AwarenessHigh Annoyance
Low AwarenessHigh Annoyance
High AwarenessHigh Annoyance
High AwarenessHigh Annoyance
Low AwarenessLow Annoyance
Low AwarenessLow Annoyance
High AwarenessLow Annoyance
High AwarenessLow Annoyance
Annoyance
Awareness
2
13
4
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
noise impact matrixA
nn
oyan
ce (
Ext r
em
ely
/Very
)
Awareness (% of people)
Motor Cycles
House Alarms Power Garden Tools
Animals
A/C or Pool Pump
Motor Vehicles in General
Modified Vehicles
Pubs and Entertainment Venues
Garbage Collection
Loud Music
0
5
10
15
20
25
30
35
40
0 10 20 30 40 50 60
4 2
3 1
Pubs & entertainment venues Motorcycles
Modified vehicles
Motor vehiclesin general
Loud music
Animals Garbage collection
Power garden toolsHouse alarms
A/C or pool pump
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
behavioursbehaviours actions actions&
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
complaints made about noise…
7
86
8
85
15
0 10 20 30 40 50 60 70 80 90 100
Don't know if complaint was madeagainst me
Not had noise complaint against me
Had noise complaint against me
Have never made noise complaint
Have made noise complaint in thepast
percentage
Q5a. Have you ever complained about a noise issue by a neighbour? Single response Q5b. Has anyone ever complained about a noise issue caused by you? Single response
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
perceptions about complaints made against…
2
7
49
42
16
5
30
21
28
0 10 20 30 40 50
Made more noise
Haven't tried to stop
Taken some steps to stop
Completely stop the noise
None of the above
Noise was innappropriate or annoying, butunavoidable
Noise was inappropriate, but a rarity
Noise not bad, but bad time
Noise not bad, no idea why a problem
Percentage
Q5c. How would you describe the noise that you were making when the complaint was made? Single response Q5d. Following the complain against you, to what degree did you make efforts to change the noise? Single response
Base: Those who have had a noise complain made against them N=57
Q5dQ5d
Q5cQ5c
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
where complaints are lodged…
80
2
1
2
2
10
12
0 10 20 30 40 50 60 70 80 90 100
I 've never complained
Other
MP/ Councilor
Landlord
State gov't
Local gov't
Police
Neighbour or offender
percentage
Q8. Have you ever complained about a noise issue by a neighbour to any of the following? Multiple response
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
perceptions as to effectiveness of complaint…
5
33
41
22
0 10 20 30 40 50
Don't know
Not effective
Somewhateffective
Very effective
percentage
Q9. Thinking about your complaint, how effective do you think it was? Single response
Base: Those who have complained N=156
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
satisfaction with complaint resolution…
32
28
40
0 10 20 30 40 50
Disagree
Moderate
Agree
percentage
Q10. Thinking about your complaint, how effective do you think it was? Single response
Base: Those who have complained N=142
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
reasons for not making a complaint…
3
2
2
1
3
3
2
9
5
7
8
0 2 4 6 8 10 12 14 16 18 20
Someone else complained
Not deliberate
They are young
Neighbour moved away
Neighbours would take no notice
Authorities would do nothing
No need in the end
Not a regular problem
Noise stopped eventually
Keep the peace with neighbours
Avoid backlash
percentage
Q11. And why did you not complain? Multiple response
Base: Total Sample N=750 (note 60% did not complain)
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
result of complaint on relationship with neighbour…
16
11
65
8
0 10 20 30 40 50 60 70
Don't know
Got worse
Stayed the same
Got better
percentage
Q12. How did the relationship with your neighbours change as a result of the complaint? Single response
Base: Those who have complained N=323
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
issuesissues attitudes attitudes
&
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
issues with neighbourhood noise…(1 is strongly disagree and 10 is strongly agree)
People in my immediate area tend too look out for each other 6.3
I shouldn’t be able to hear noise from neighbours at any time 4.9
Noise is only acceptable at certain times 6.7
People are entitled to make noise providing they get permission/let neighbours know
6.8
I should be able to make noise in my own home – it’s my personal side 6.3
I would not feel comfortable approaching my neighbour about a noise problem
5.0
Where I live I think it is reasonable to expect some noise from neighbours 5.9
Car and house alarms are necessary to maintain neighbour security 6.6
Motorcycle noise is more annoying than noise from cars 6.6
I feel a more stringent set rules should apply to noise from private activities than for public works
5.0
If neighbourhood noise gets too much I have faith in the council being able to control it
5.2
Mean
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
issues with neighbourhood noise…
Disagree
(1-3)
%
Moderate
(4-7)
%
Agree
(8-10)
%
People in my immediate area tend too look out for each other
16 48 36
I shouldn’t be able to hear noise from neighbours at any time
27 58 15
Noise is only acceptable at certain times 6 58 36
People are entitled to make noise providing they get permission/let neighbours know
7 52 41
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
issues with neighbourhood noise…
Disagree
(1-3)
%
Moderate
(4-7)
%
Agree
(8-10)
%
I should be able to make noise in my own home – it’s my personal space
9 60 31
I would not feel comfortable approaching my neighbour about a noise problem
35 43 22
Where I live I think it is reasonable to expect some noise from neighbours
16 58 26
Car and house alarms are necessary to maintain neighbour security
9 53 38
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
issues with neighbourhood noise…
Disagree
(1-3)
%
Moderate
(4-7)
%
Agree
(8-10)
%
Motorcycle noise is more annoying than noise from cars
11 51 38
I feel a more stringent set of rules should apply to noise from private activities than for public works
24 63 13
If neighbourhood noise gets too much I have faith in the council being able to control it
26 53 21
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
preferred preferred solutions solutions
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
effective way to deal with noise complaints…
3
1
1
26
13
3
53
0 10 20 30 40 50 60
Strengthen noise laws
Arrange with neighbours to makenoise at better time of the day
Get police & councils to useexisting noise control regulations
Shut windows & doors
Complain to police
Complain to council
Talk it over with neighbourmaking the noise
percentage
Q13. Which in your opinion or experience is most effective in dealing with noise complaints? Single response
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
reduce noise problems – what should local council & state government do?
3
10
45
10
11
29
23
17
28
40
54
0 10 20 30 40 50 60
Other
None of these
Educate community more about noise &impacts
Build better homes
Provide grants for sound insulation
Provide 24 hour noise service
More information about the powers authoritieshave
More follow-up work with noise sufferers andcomplaintants
Tougher legislation
Resolve cases/ disputes quickly
Respond quickly to calls as they happen
Q14. Which three of the following do you think are most important for the local council or state government to do to reduce problems of noise by neighbours? Single response
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
placing limits on noise – what is a suitable time for noise to cease…
10
4
33
8
14
7
10
3
12
3
2
10
3
11
14
23
7
27
0 10 20 30 40 50
1am or later
12.30am
12am
11.30pm
11pm
10.30pm
10pm
9.30pm
9pm or earlier
Percentage
WeekdayWeekend
Q6. In general, until what time of night do you think it is acceptable to make noise that can be heard inside your house a) on the weekend and b) during the week? Single response
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
placing limits on noise – what is a suitable time to cease – (accumulative)
10
14
47
55
69
78
88
91
100
3
5
15
18
29
43
65
73
100
0 10 20 30 40 50 60 70 80 90 100
1am or later
12.30am
12am
11.30pm
11pm
10.30pm
10pm
9.30pm
9pm or earlier
percentage
WeekdayWeekend
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
placing limits on noise – continued
• During weekdays the ‘midpoint time’, i.e. the time half the population considers noise to be unacceptable, is between 10pm and 10.30pm. This varies little across the three zones (inner city, suburban and rural) – although inner city dwellers are marginally in favour of a later time.
• During the weekend this time is advanced by an hour to 11.30pm – each of the three zones being very similar in their view on this.
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
knowledge knowledge legislation legislation
of
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
awareness of legal restrictions relating to…
6
42
83
41
0 10 20 30 40 50 60 70 80 90
Other
Offensive noise
Time of day noiseis made
Length of timenoise is made
Q16. Do these laws relate to the? Multiple response
Base: Those aware of regulations N=253
34% claim to be aware of laws that exist on making noise in their neighbourhood. Of these – most (83%) are aware of restrictions
around the time of day noise is made…
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
appropriateness of regulations…
Total
N=253
Very appropriate
%
Appropriate
%
Not appropriate
%
Length of time noise is made
104 37 58 6
Time of day noise is made 209 40 56 4
Offensive noise 105 37 57 6
Other* 15 13 60 27
Base: Those aware of the specified legislation N=253
Q17. How appropriate do you feel these types of laws are? Single response
*Caution – small base size
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
knowledge of noise laws…
73
66
29
40
43
28
24
61
10
11
24
17
14
52
57
14
17
23
48
43
43
20
19
25
0% 20% 40% 60% 80% 100%
True False Don't know
Every vehicle on road cannot be noisier than a set level
You can be as noisy as you like during the day
Only police can enforce noise laws
Some noisy garden appliances have noise labels on them to help you buy the quietest
Motor cycle mufflers have to carry a noise label
The regulations control on road vehicles but not vehicles traveling off road
Offensive noise means noise above a prescribed level
You can’t mow your lawn late at night
Q17b. For the next statements, can you please tell me whether you think they are true or false? Single response
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
current noise experience – noises people make/experience occasionally or regularly…
85
2
2
3
0
2
7
2
48
6
23
28
4
4
20
18
0 10 20 30 40 50 60 70 80 90
None
Power garden tools in evening
Motor cycles
Modified motor cars
Offensive noise from off road trail bikes
Air-conditioning &/or pump noise aftermidnight
Loud amplified music played aftermidnight
Security alarm noise that operates forlong periods of time
percentage
Noise I Make Noise my neighbours make
Q18. Which of the following neighbourhood noise to you currently experience – either regularly or occasionally? Q19. And being honest – which ones would you generate – either regularly or occasionally?
Base: Total Sample N=750
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
current noise generated – continued
• The most significant ‘noise’ sources indicated is that of amplified music played after midnight. Not surprisingly, this has higher ‘claim’ rates amongst younger (under 39), male and those resident in flats, units or apartments.
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
current noise experience – continued
• Of the three major noise sources being currently experienced, there are a number of groups that have a greater or lesser degree of experience.
Noisy modified motor cars
- Areas of semi-detached/townhouses (35% i.e. plus 7% on overall)
- Outer suburban areas (33% plus 5%)
- Rural or small towns (20% minus 8%)
Noisy motor cycles
- Over 60 years (17% minus 6%)
- Inner city areas (31% plus 8%)
- Rural or small town (18% minus 5%)
- Areas of semi-detached housing (35% plus 11%)
Loud amplified music after midnight
- 60 years plus (12% minus 7%)
- Inner city areas (25% plus 6%)
- Rural or small town (9% Minus 10%)
- Flats, units/apartments (34% plus 15%)
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
appropriateness of regulations…
37
45
41
32
17
41
34
62
54
56
63
66
52
63
2
2
3
5
17
7
3
0% 20% 40% 60% 80% 100%
Highly appropriate Appropriate Not appropriate
Q20. One way of dealing with this noise is to regulate against it. For each of the following can you tell me how appropriate you feel is the regulation for this type of noise? Single response
Base: Total Sample N=750
Noisy Garden powered tools banned after 8pm
Motor cycles to have max. level of noise
Modified motor cars to have a maximum level of noise
Offensive noise generated by off road trail bikes
Air conditioning &/or pump noise to be banned after 10pm
Loud amplified music played after midnight to be banned
Security alarms to have maximum duration for the alarm noise
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
amplified music/power tools okay if occurring more than…
100
92
81
66
39
24
11
0 10 20 30 40 50 60 70 80 90 100
Other
Daily
Twice weekly
Weekly
Fortnightly
Monthly
Every 3moths or more
A frequency of between fortnightly and weekly would seem to be the tolerance point for amplified music and power tool noise for all.
The major variation from this pattern is for those living in flats, units and apartments. Here the tolerance occurrence point is between fortnightly and monthly
A frequency of between fortnightly and weekly would seem to be the tolerance point for amplified music and power tool noise for all.
The major variation from this pattern is for those living in flats, units and apartments. Here the tolerance occurrence point is between fortnightly and monthly
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NEIGHBOURHOOD NOISE 2004 Department of Environment and Conservation (NSW)
overall satisfaction with regulations and how they work to control and resolve
6
61
33
0 10 20 30 40 50 60 70
Not Satisfied
Moderate
Satisfied