NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

12
NEGAP 2012 Annual Conference 16 November 2012 Going Paperless: Our Journey to a Clean Desktop Vincent James Director of Admissions

description

Having a paperless application process in the admissions business can be a daunting task. At Harvard School of Public Health, we have had a paperless review process for the past three years and we are in the midst of a paperless application process this year - all with the assistance of outside vendors. This presentation will go over the challenges and lessons learned during the transition. Presented by Vincent James, Director of Admissions for the Harvard School of Public Health.

Transcript of NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

Page 1: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

NEGAP 2012 Annual Conference16 November 2012

Going Paperless: Our Journey to a Clean DesktopVincent James

Director of Admissions

Page 2: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

Topics• A little bit about HSPH• The phases of going paperless:• Paper, Paper, Paper!• Switch to online application (entry year 2001)• Switch to SOPHAS (2007)• Switch to trial Reviewer’s portal (2009)• Switch to Banner (2010)• Switch to full Reviewers’ Portal (2010)• Switch to Paperless processing (2012)• Switch to ImageSilo (2012)

• Q & A

Page 3: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

Harvard School of Public Health (HSPH)powerful ideas for a healthier world

• What is public health?• It improves the shared conditions and behaviors that affect the

health of all of us. (www.whatispublichealth.org)• The mission of HSPH is to advance the public’s health through

learning, discovery, and communication.• We offer master and doctoral programs and have an

enrollment of over 1100 students.• 2013: Centennial celebration

Page 4: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

The Numbers: 1988-2012

19881990

19911992

19931994

19951996

19971998

19992000

20012002

20032004

20052006

20072008

20092010

20112012

0

500

1000

1500

2000

2500

applyadmitenroll

Page 5: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

Paper, Paper, Paper!

• Develop application in spring/summer• Mail to prospects in August/September• Buckets of mail would arrive in December• Color-coded folders; labels• Lots of temp assistance (opening mail, data entry)• What else???

Page 6: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

Online Application (2001)

• ApplyYourself• Selected by Assistant Dean• Len Methany• Paper Apps were still mailed to prospects (a catalyst to get the

process started)• About 80% applied online• Buckets of mail for transcripts and LORs• A little pricey ~$26K

Page 7: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

SOPHAS (2007)

• Liaison International• Robert Ruiz/ Boss and me, “We’re sold!”• Allison Foster• No paper application option• Transcripts and LORs handled by SOPHAS• Hardcopy of applications were shipped to us each week• No buckets of mail!!!!• Concerns about int’l application unfounded• Making the case (join SOPHAS/discontinue app fee)

• Dean/senior management team• CFO• Faculty (self-report grades; uniform appearance)

Page 8: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

Trial Reviewers’ Portal (2009)• New feature of SOPHAS• Faculty were requesting this for a long time.• We still had folders:• To hold review sheets/decision letters/I-20s/confirmations etc.• To pass to registrar’s office

• Started with a couple of departments, but word caught on!

Page 9: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

Banner/Full Reviewers Portal (2010)

• One h*ll of a installation!• Full reviewers portal to get data entry outside of critical path• Still created folders of applications for:• Registrar• Archiving

Page 10: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

Paperless processing (2012)• No colored folders• We used SOPHAS admission portal features and PDFs of

applications• We used spreadsheets as trackers• Processed applications• Transcripts• I-20s

Page 11: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

ImageSilo (2012)• The Last Step – buy in from the registrar• Why SourceCorp?• School contract• Already used by HR, Payroll, External Relations• Inexpensive (no hardware expense)• Good demos

• Implementation? Well…..• …but no going back!!!!

Page 12: NEGAP Conference 2012: Going Paperless: Our Journey to a Clean Desktop

Questions?

• Vincent James• [email protected]• 617.432.1031 – voice• www.hsph.harvard.edu

• Hope your journey is a good one!