NEC DSX. Account Manager Territory Assignments DSX Account Manager Team.
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Transcript of NEC DSX. Account Manager Territory Assignments DSX Account Manager Team.
Building Communications Solutions and Delivering Excellence
NEC is a leader in technology solutions with a long history of leadershipand innovation in the core high-technology sectors of communications,computers, and electronic components.
A Global Fortune 500 company, with more than 150,000 employees worldwide and $44 billion in revenues.
NEC leverages its strengths to bring forth innovations from a wide range of fields, and to integrate those innovations into new products.
NEC Introduction
Source: Gartner Group (total lines shipped)
NEC Market Share
NEC is #1
Worldwide TDM Market Share Calendar Year 2008
Three Platforms: DSX 40 / DSX 80 / DSX 160
DSX Systems offer you high performance, flexibility, and the ability to custom
design a system that will meet your specific telecommunication requirements.
DSX Product Family Features Common Digital Station Equipment VoIP Gateway & IP Station Equipment Wireless Headset Adapter Common Feature Set Built-in Two Port Auto Attendant In-Skin IntraMail Voicemail Option Built-in Caller ID (Name & Number) Audio Inputs (BGM - MOH) Message On Hold Mailbox External Paging Port - Output Backup / Restore to Compact Flash Card USB, Ethernet, and Modem Programming Ports System Administrator GUI Programming Software Office Administrator GUI Programming Software
DSX Platforms & Common Features
DSX 40
DSX 40 Default Configuration (4X8X2)
4 CO / Line Ports
8 Digital Station Ports
2 Analog Station Ports
2 Door Box Ports with Relay
Expansion Slots (3) 4-Port CO / Line Card
Two Universal Station Expansion Slots 8-Port Digital Station Card
8-Port Analog Station Card
Maximum DSX 40 Digital Configurations 8 CO / Line Ports
24 Digital Stations (8X24X2)
18 Analog SLT Ports (8X8X18)
Alternate Configuration 8X16X10
DSX 80 1 T1 / PRI Card Maximum 4 Card Slots 32 Digital Station Maximum
DSX 160 8 Card Slots 2 T1 / PRI Cards Maximum 96 Station Port Maximum 1 Power Supply Required
Per 32 DSP Station Ports
Shared Components CPU & Power Supplies Common Line & Station Cards 8 or 16 Port CO / Line 16 Port Digital Station 8 or 16 Port Analog Station T1 / PRI Cards
DSX 80 -160
DSX VoIP / IP Gateway
IP 4 Port Daughter Board Single Daughter Board for all DSX Systems Connects to DSX System CPU Includes 4 Resource Licenses Expandable In 4 Channel Increments Licenses are stored on the VoIPDB
DSX 40 VoIP 08 IP Resource Ports Maximum (G.729AB)
DSX 80 – 160 VoIP (NXCPU) 16 IP Resource Ports Maximum (G.729AB)
VoIP / IP Gateway Supports DSX IP Stations SIP Stations SIP Soft Phones SIP ATA Devices
DSX VoIP / IP Gateway
Utilizes the System’s Built-in Ethernet Port. The Gateway Processor Resides Between the System CPU and the Digital Signal Processor.
LAN CPU VOIPDB DSP
A Single Ethernet Port Provides All System Connectivity and One IP Address Simplifies System Installation and Maintenance.
DSX IP with VPN
DSX VoIP with VPN:
Edgemarc VPN Routers are available from NEC through your authorized DSX Distributor
DSX IP Keysets can connect to the system over a VPN (Virtual Private Network). A VPN is a private, secure network connection that "tunnels" through the public internet
DSX VoIP w/ NAT Traversal
DSX VoIP with NAT Traversal:If you have an NEC-recommended SIP-aware compatible router installed at the remote site (currently the Linksys WRT54GL or WRT160NL), you can connect the DSX IP Keysets at the remote site without the need for a VPN.
DSX VoIP Station Power over Ethernet (PoE) Adapter
Utilizes the 10/100 Ethernet Switch build into the IP Station
Dual Function: Ethernet Switch Breakout for PC Connection PoE Injector - 48 VDC for VoIP Station Power Single Ethernet Cable to the Desktop
provides a clean uncluttered appearance!
DSX IP Station PoE Adapter
Phone
PC48VDC Adapter
DSX IP Phone Adapter
Single Cable
802.3af PoE
Power Injector
802.3af PoE
Power Injector
LAN
IntraMail / IntraMail Pro The ability to add voice mail only requires an
IntraMail compact flash card to activate. IntraMail is a full-featured Voice Mail Auto
Attendant system that will transfer incoming callers and record Voice Mail messages.
Auto Attendant / Voicemail128 Subscriber Mailboxes8 Company Greetings32 Routing Mailboxes16 Dial Action Tables8 Directories (Dial By Name)Message on Hold MailboxImport / Export .WAV FilesGreeting & Message Back Up / Restore2, 4, 6, or 8 Port ConfigurationsUpgrade Ports in 2 or 4 Port IncrementsUpgrade IntraMail to IntraMail ProIntraMail Pro Email IntegrationIntraMail Pro Caller ID Name & Number
Email Integration – Receive notification of a new voice mail message to your inbox or email device. Optionally include the recorded message as a .WAV file attachment. If you have the ability to access your Email, you have the ability to listen to your voice mail messages without having to call your office.
DSX IntraMail
NEC takes the lead with state of the art innovations that offer superior ergonomic styling anda slim, sleek, compact design with a quality feel.
All models feature a thin, floatingdesign, with a built-in speakerphone,two-position angle adjustment foreffortless viewing of the large LCDdisplay and built-in wall mounting.
Enhanced models also offer a backlit display, illuminated dial padand full duplex speakerphone.
DSX STATIONS
DSX Stations
Backlit Display with 12 SoftkeysFull-Duplex SpeakerphoneSpeed Dial DirectoriesUser Programmable FeaturesVoicemail Access / NavigationCaller ID LogAccess to One Touch Keys
Programmable Feature KeysLine & Station AppearanceSystem Feature KeysIntraMail Feature Keys
Illuminated Dial-Pad
Fixed Feature Keys
TRANSFER INTERCOMFLASH VOICEMAIL
REDIAL DNDMUTE CONFERENCESPEAKER HOLD
34 Button Digital / IP Super Display Station
DSX 34 Button Super Display
3 Line DisplayBacklit Display and Illuminated Dial-Pad on 34 Button Stations
Interactive SoftkeysSpeed Dial DirectoriesUser Programmable FeaturesVoicemail Access / NavigationCaller ID Log
One Touch Keys (10)One Touch Speed DialFeature Code Speed Dial
Programmable Feature Keys (12 / 24)Line & DSS / BLF Station AppearanceSystem Feature KeysIntraMail Feature Keys
Fixed Feature Keys TRANSFER INTERCOM FLASH VOICEMAIL REDIAL DND MUTE CONFERENCE SPEAKER HOLD
22 Button Digital Display Station
34 Button Digital / IP Display Station
DSX 22 & 34 Button Display
DSX Cordless DECT StationDECT 6.0 1.9GHz Technology8 Programmable Feature KeysBacklit Display & Illumined Dial-padExtended Range with RepeatersMaximum of 8 DECT HandsetsMaximum of 6 DECT Repeaters per Handset
DSX Digital Cordless Station900Mhz Digital Station4 Programmable Feature KeysArea Cordless (Limited Range)Maximum of 4 900 Mhz Handsets
Standard Analog Cordless TelephonesEnd User SourcingCaller ID Passed to SLT Analog PortsRequires Use of Analog SLT Ports
DSX Digital Cordless Stations offer many standard features of the wiredstation including programmable Feature Keys with LEDs, and an easy to read display with the advantage of mobility.
DSX Cordless Stations
DSX Peripherals
60 Button DSS Console Connects to Digital Port Maximum of 4 Per System
Wireless Headset Adapter Allows & integrates connection of a
Plantronics Headset without the handset lifter Voyager, Supraplus Wireless, CS55, & CS70 Series
PGDAD Adaptor Connects to Digital Port Provides (2) Analog Door Box Ports & (2) Relay Contacts
oror (2) Audio MOH Inputs oror (2) Audio Paging Outputs
Analog Door Box Station Connects to 2 Door Box Ports on DSX-40 or PGDAD Adapter
Station DESI Labels Labels available for White or Black 22 and 34 Button Stations Blanks available for customization including addition of company
logo, importing images, and / or custom background color
DSX System Peripherals
FP3 System Features Built-In Recordable Message On Hold
Record or Upload MOH without IntraMail Line Scheduling / Night Service
Enhanced flexibility in how calls are handled by the system or the Auto Att.
Skip Ahead to change the AA Greeting Intercom Queue Key
A busy extension can have a CO call / intercom call queue key for new calls
PRI Calling Party Number Allows the system / station to send a
unique ten digit number on outgoing calls Incoming DID Translation Name
A DID call displays a programmed name Department Groups
Thirty departmental ring / UCD groups Hold and Park Recall Cycles
Set how many times a call will re-try an ext New System Station Numbering Plan
Extension numbers and ports correlate System Password Reset
Purchase a system password reset key
FP3 Voicemail Features
IntraMail Pro Cascading Message Notification
Cascade message to five destinations Find Me / Follow Me
Let the Auto Attendant locate a user
IntraMail & IntraMail Pro Multilingual Voice Prompts
English, French and Spanish Security Code Option
Security code required for all mailbox logons or just remote logons
FP3 User Features
User Level Programming More intuitive and easier to use
Hot Dial Pad Dial without picking up the handset
Directory Dialing Search Quickly search the directory
Call Timer - No pre-programmed key required Park Orbit Recall Pickup - Expanded options
DSX Feature Package Three
Feature Package Three Enhancements
Custom Solutions and Features Tailored Towards Business and Residential Applications!
DSX Business & Residential Solutions
DSX Key Business Features
Key Business Features
System Features Lines (Square, Loop, DID) Ringing
Distinctive by Station, Line, Group Can be programmed by user
Hotline Keys (DSS / BLF) One touch transfer / intercom
Call Coverage Keys Cover department, group, or extension
Call Forward Internal or External Trunk to Trunk
Conference 8 parties / 8 simultaneous (max 32 circuits)
Voice Over Whisper page to an busy extension
Reverse Voice Over Open 2nd Talk path to another extension
while on a call DND Options
All Calls, External, Internal Flash Transfer to External Number
Transfer important calls off premise
Voicemail Features Message Center Keys
Cover group mailboxes, virtual mailboxes Enhanced Conversation Record
Record conversations to a selected mailbox Message on Hold Mailbox
Record / Upload a unique message on hold Schedule Override
Override auto attendant greeting for holidays, weather emergencies, etc
Park & Page Allow callers to page, or leave a message
Broadcast & Distribution Lists Send a message to multiple co workers
Remote Notification Station, Cell, or Pager
Email Integration (IntraMail Pro) Wav file, notify only, or SMS Text
Caller ID Return Call Displays Caller ID Name & Number
Mailbox Flash Transfer to Cell Phone AA Transfer to System Speed Dial Bin
DSX Key Residential Features
System Features Distinctive Ringing Caller ID on all stations
Name & Number Logging
Call Waiting Caller ID New call updates Caller ID display
Parental Caller ID Supervision Room Monitor
Monitor the sounds at another station Intercom Station to Station Privacy Release
Easy functionality for joining a call in progress with privacy release
Easy functionality to make a call private Station Paging Groups Call Forward
Internal or External Support for Standard Telephones
Single line phones (cordless, etc) Fax Machines
One Touch Transfer / Intercom
Voicemail Features Auto Attendant
Personal / Family Greeting Home Office / Business Greeting
Call Screening Answering Machine Emulation Pull call out of voicemail if desired
Message Center Message Indication for mailboxes
on common phone (kitchen) Message Indication for people without
extensions (Guests, Nanny, Housekeeper) Auto Attendant Fax Detection Remote Notification
Cell phone or pager Return call
Email Integration New messages from home / home office emailed
to your personal or business email address Enhanced Conversation Record Message on Hold
Great for home based business
Key Residential Features
Dealer Support Website: www.necdsx.com DSX System Software Update / Download System & Office Administrator Windows GUI On Demand 24/7 Basic Online DSX Training Advanced In-Depth IntraMail & PRI Training Downloadable Literature & Product Images DSX Reseller Program & Support
Dealer Sales Support: (800) 365-1928 Email: [email protected] Pre-Sales Configuration Support DSX Sales Related Literature
Dealer Technical Support: (203) 925-8801 Submit email directly from DSX Website Installation & Programming Support DSX Dealer Support Forum
NEC
SUPPORT
NEC DSX Support
An NEC Partner Program Offered to Select Dealers in Local Markets. Targeted towards DSX Dealers, who on a regular and continued basis promote the sale of NEC UDSD products, in order to develop and exploit fully, the sales potential of UBSD products for mutual benefit. NEC’s selection of a Channel Reseller is predicated upon the Channel Reseller’s commitment to provide sales, installation, maintenance and customer training in accordance with highest industry standards for and to our mutual customers.
Committing to a Course of Action Today, Makes Tomorrows Path Easier to Travel!
Channel Reseller Incentive Program Generous Rebate “$$$” Dollars Low Quarterly Purchase Targets
$10,000-$14,999 = 3% Rebate $15,000-$19,999 = 5% Rebate Over $20,000 = 7% Rebate
Reseller Marketing & Sales Support Toll-free Reseller Technical Support Complements DSX Promotions Precursor to use of the NEC “Logo”
DSX Channel Reseller
DSX User Center
The DSX User Center provides end-user operation, programming, and training tools. We made these tools specifically to help you get the most out of your DSX system.
This interactive flash player tutorial guides you step-by-step through the Station and IntraMail features of your DSX telephone.
Click on the Feature you want to review and follow the instructions for a enjoyable and informative tour through the DSX features.
Interactive User Flash Tutorial - http://www.necdsx.com/user_center.html
DSX User Center
DSX Office and System Administrator Windows Programming GUI Interface
DSX System & Office Administrator
DSX System Administrator
Installer Level Programming Used to program & customize
in-depth system features.
Windows 32 Bit XP, XP Pro, or Vista
USB Port System Software Upgrades
Ethernet Port Local LAN or WAN Access
Dial Up Modem Remote Access
Back Up / Restore Utilities
DSX Office Administrator
End-User Administration Used to customize basic
end-user and system features from your PC
Windows 32 bit XP, XP Pro, or Vista
Local LAN Access
Conference MAX Tabletop Conference Phones provide premium, full-duplex audio in small conference rooms as a single unit and in larger rooms by linking up to four units for unrivaled microphone and loudspeaker coverage.
Conference MAX PLUS Wireless Conference Phones provide the flexibility to hold a conference call when and where it’s most convenient – with no cables in the way. Conference MAX Plus wireless delivers clear, full-duplex audio in small rooms.
At a Glance: DSX system integration requires the use of one Single Line Analog Port. Distributed Echo Cancellation effectively eliminates echo. Noise cancellation removes background noises from fans or HVAC systems. Full-duplex sound enables participants to speak and listen at the same time without cutting in and out. Automatic level controls keep participants’ audio balanced and consistent. First-mic priority eliminates hollow “tunnel” sound by activating only the microphone closest to the person speaking. Three microphones provide 360° audio pickup. Recording output on base unit connects to a recording device to capture the entire conversation.
DSX Conference Max
Conference Max
NEC DSX End-to-End IP / VoIP Solution!
Customized to Support NEC Configurations Edgewater Expertise and Experience Fully Functional Customer Premise Router Point & Click GUI Interface Flexible Configuration Templates Secure Embedded Firewall IPSEC VPN Tunnels VoIP Aware Site and Multi-Site VPNs VoIP Quality of Service Traffic Shaping within VPN Tunnels Priority Queues for Voice and Data Remote Site VoIP / SIP Phone Registration Trend Analysis on a Per Site or Per Call Basis On Demand Call Quality Monitoring Troubleshoot and Configure Remotely Hyperlinks for Troubleshooting and Diagnostics
DSX IP / VoIP Routers
EdgeMarc Converged Network Routers
EdgeMarc SOHO Router
NEC EdgeWater IP / VoIP Network Routers
The Easy Way to Monitor and Analyze Phone Activity for Single or Multiple Sites. Scalable, reliable, easy-to-use and powerful, CallAnalyst is a feature-rich call accounting and tele-management solution for Voice Switching Platforms.
This award-winning solution monitors phone usage, performs customer billing and analyzes traffic patterns and trend studies. A telecom infrastructure management tool, CallAnalyst provides ROI calculations related to system and traffic usage patterns.
No matter the size of your organization, Ultra CallAnalyst quickly generates detailed or summary reports that measure productivity, manage local and long distance usage and monitor for phone abuse.
Ultra CallAnalyst / Ultra CallAnalyst Enterprise Server
Export reports to graphs for easy interpretation
DSX Ultra Call Analyst
Advanced and powerful appointment booking & confirmation software / tools
Confirm-IT and Confirm-IT2, developed by NEC partner CTL, increase business efficiency by automatically confirming scheduled appointments, thus eliminating costly no-shows. Customers and clients can receive their reminders via telephone, email and / or a text message.
Confirm-IT is a calendar-based system, that provides a working calendar showing customer appointments, employee hours, services, pricing and more.
Confirm-IT2 is a non-calendar based system similar to Confirm-IT that provides a solution for customers who wish to confirm appointments utilizing an existing scheduling package. Confirm-IT2 is presently compatible with CSV, Access, Fox Pro, Paradox and Excel database formats.
In addition to sending a text message and / or an email, both Confirm-IT and Confirm-IT2 remind patients or customers of their appointment with a telephone call to their work, home or cell; and can leave a message on an answering machine.
DSX Users target many of these focused vertical markets!
Medical Care: Chiropractic, Therapeutic, Dental, Optometry, General Practice Personal Care: Hair / Nail & Tanning Salons, Spas, Massage & Fitness Animal Care: Veterinarians, Dog Groomers & Pet Care, Pet Hotels Leisure: Resorts, Clubs, Cruise LinesService: Delivery, Restaurants, Utilities, Repair & Service Organizations Business: Accounting, Legal, Etc.
DSX Confirm-IT
Confirm-IT & Confirm-IT2
Interactive Voice ResponseDoes your business need an IVR Solution?
DSX DFx & DFx Lite
DFx & DFx Lite Voicemail / IVR / Instant Notify
NEC Leasing
Preserve Working CapitolPreserve Working Capitol
Avoid Budget RestrictionsAvoid Budget Restrictions
Afford New Technology TodayAfford New Technology Today
Advantageous Tax BenefitsAdvantageous Tax Benefits
Minimize Obsolescence Risks Minimize Obsolescence Risks
Capital Acquisition & DepreciationCapital Acquisition & Depreciation
DON’T BE AFRAID OF “LEASING”DON’T BE AFRAID OF “LEASING”KNOW THE RIGHT QUESTIONS TO ASK!
DSX – It All Adds Up!
It All Adds Up - DSX Is The Best System Solution!
NEC Market Leadership Superb Technology Innovations Affordable System Solutions Multiple Market Applications Flexible Scalable Platforms Innovative System Features Attractive Feature Rich Stations User Flash Tutorial Training DSX Product Reliability
Use & Enjoy the Benefits of the NEC DSX Product Family Today!