NEC-10596 INT-2078 UNIVERGE SV8100 … · Doc. No. 10596 ISSUE 1.1 USER GUIDE. LIABILITY DISCLAIMER...

0

tion008

10596E 1.1

E

DT310/DT330/DT710/DT73

NEC Infrontia CorporaOctober, 2

Doc. No. ISSU

USER GUID

LIABILITY DISCLAIMER

NEC shall not be liable for any direct, indirect, consequentialor incidental damages about the use of this equipment,manual or any related materials.

The information in this technical manual is advisory in natureand is subject to change. NEC may make improvements andchanges in the products described in this manual withoutnotice.

Changes is periodically made to the information in the neweditions. Efforts have been made to ensure that the contentsof this manual are correct. Should you find any error, NECwelcomes your comments to improve our communications.Please contact NEC on 1800 036 136.

Contents of this manual are subject to change without priornotice at the discretion of NEC Australia Pty Ltd.

This document has been prepared for the use of employeesand customers of NEC Australia Pty Ltd and may not bereproduced without prior written approval of NEC AustraliaPty Ltd.

Copyright © 2008NEC Australia Pty Ltd

633 – 647 Springvale RoadMulgrave Vic 3170

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TABLE OF CONTENTS

.INTRODUCTIONGeneral ................................................................................................. 1Face Layout .......................................................................................... 2Keys And Parts ..................................................................................... 5Icon Display .......................................................................................... 14Menu List .............................................................................................. 15Simple Operation by Menu Key and Cursor Key .................................. 15

.TERMINAL SETUPTerminal Setup With the Up/Down Key ................................................ 17Terminal Setup With the Feature Key................................................... 18

.BASIC OPERATIONLogin (DT700 Series Only) ................................................................... 21Logout (DT700 Series Only) ................................................................. 21To Start Security Mode (DT730 Only) .................................................. 22To Cancel Security Mode ..................................................................... 22

.FEATURE OPERATIONAnswering Calls .................................................................................... 23Voice Announce Calls........................................................................... 24Placing Calls ......................................................................................... 24Microphone Control .............................................................................. 27Speakerphone Calls ............................................................................. 27Group Listen ......................................................................................... 27Holding Calls......................................................................................... 27Transferring Calls ................................................................................. 28

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TABLE OF CONTENTS

Conference ........................................................................................... 28Call Park – System ............................................................................... 29Station Busy/no Answer Options .......................................................... 29Outside Call Dialing Options................................................................. 32Call Pickup............................................................................................ 34Paging................................................................................................... 35Background Music ................................................................................ 36Call Forwarding..................................................................................... 37Selectable Display Messaging.............................................................. 38Station Relocation................................................................................. 39Account Code Entry.............................................................................. 39Automatic Call Distribution (ACD)......................................................... 40

.DIRECTORY OPERATIONAdd New Data....................................................................................... 50Find Registered Data............................................................................ 51Make a Call From Directory .................................................................. 53Delete All Directory Data ...................................................................... 53Delete Specific Directory Data.............................................................. 54

.CALL HISTORY OPERATIONView Call History................................................................................... 56Make a Call From Call History .............................................................. 57Store Call History Data to Speed Dial................................................... 57Delete Call History Data ....................................................................... 58

1.

1GenThis DT71

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730

1

. INTRODUCTION

eralguide explains how to operate DT Series (DT310/0/DT330/DT730) under the following headings.

PTER 1 INTRODUCTIONxplains the configuration of this guide and ontains the following information.

Face layout of DT SeriesKeys and Parts of DT SeriesIcon DisplayMenu List

PTER 2 TERMINAL SETUPxplains the operating procedures for terminal ettings of the DT Series.

PTER 3 BASIC OPERATIONxplains the basic operation of DT Series.

PTER 4 FEATURE OPERATIONxplains operating procedures for various elephony Server features.

PTER 5 DIRECTORY OPERATIONxplains operating procedures for Directory

unction.

PTER 6 CALL HISTORY OPERATIONxplains operating procedures for Call History.

1

4

5

67

8

0

#

* 9

2

3

HOLD

RecallFeature

Mic

Menu

Answer

Transfer Speaker

DT330/DT

1.

Fac

D )

nu

tre

c

elp

e

2

e Layout

T310/DT710 (2-Button without LCD) DT310/DT710 (6-Button with LCD

1 2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

0 #

HOLD Transfer Speaker

Recall Feautre

Redial Conf

Directory

Mic

Message

Answer

1 2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

0 #

Me


Recall Feau

Answer Mi

Exit H

Redial

DT710 Model shown abov

1.

Note

)

only.

3

DT310 (6-Button with LCD)

: Security button is equipped on DT730 only.

DT330/DT730 (24-Button with LCD

Note: Security button is equipped on DT730

1 2 ABC

3 DEF

4 GHI

5 JKL

6 MNO

7 PQRS

8 TUV

9 WXYZ

0 #


Exit Help

Recall Feautre

Redial Conf

Directory

Mic

Message

Answer

1 2 ABC

3 DEF

4 GHI

5 JKL

6 MNO

7 PQRS

8 TUV

9 WXYZ

0 #

Menu


Recall Feautre

Answer Mic

Exit Help

Redial

1.

Note

n)

y.

enu

autre

Mic

Help

4

DT330/DT730 (32-Button with LCD)

: Lock button is equipped on DT730 only.

DT330/DT730 (DESI Less 8-Butto

Note: Lock button is equipped on DT730 onl

1 2 ABC

3 DEF

4 GHI

5 JKL

6 MNO

7 PQRS

8 TUV

9 WXYZ

0 #

Menu


Recall Feautre

Answer Mic

Exit Help

Redial

1 2 ABC

3 DEF

4 GHI

5 JKL

6 MNO

7 PQRS

8 TUV

9 WXYZ

0 #

M


Recall Fe

Answer

Scroll

Exit

Redial

1.

KeyD(2

(1) CLwStw

Line Pro.

he dial

etup

roup)

ation.

swer a

is key

s this

5

s And PartsT310/DT710-Button without LCD)

all Indicator Lampamp at top corner of DT Series Display flashes hen a call terminates to the terminal. On the V8100, this lamp flashes fast when a call

erminates to the terminal and flashes slower hen a message has been left.

(2) Programmable KeysThese keys can be programmed as Flexiblekey/Programmable Feature Key by Web/PC

(3) RecallPress key to finish an outside call and hear ttone.

(4) FeatureUsed to activate any features as terminal sfunctions.

(5) Redial (Last Number Call, Speed Calling-Station/G

Press key to activate redial feature.

(6) Conf Press key to establish a three-way conversLED on key lights when key is active.

(7) AnswerWhen LED on this key is lit, press key to anwaiting call.

(8) MicPress key to respond hands free. LED on thlights to show the key is activated.

(9) MessageThis key shows a message is waiting. Preskey to access the Voice Mail system (if programmed).

1 2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

0 #


Recall Feautre

Redial Conf

Directory

Mic

Message

Answer

(3)

(2)

(1)

(4)

(5)

(8)

(6)(7)

(9)

(10)(14) (13) (12) (11)

1.

(10) (Ur

P

P

(11) Pf

(12) CHwDs

(13) At

(14) o

6

Up/Down DOWN UP)

sed to adjust speaker/receiver volume, and inger volume.

• Speaker/Receiver Volume:ress ( ) or ( ) key during conversation.• Ringer Volume:

ress ( ) or ( ) key during ringing.

Directoryress key to activate speed calling - system

eature (PROGRAMMABLE).

Speakerontrols the built-in speaker which can be used forands Free dialing/monitoring.LED on key lights hen key is active.T310 supports half duplex handsfree. DT330 upports half/full duplex handsfree.

Transferllows the station user to transfer established calls

o another station, without attendant assistance.

HoldPress this key to place an internal or external call n hold.

1.

D(2 rom

a call er

eries key

r/

r, for the

7

T330/DT7304-button with LCD)

(1) Security Button (DT730 only)The user can prevent information leakage fterminal by simple operation.

(2) Call Indicator LampOn the SV8100, this lamp flashes fast whenterminates to the terminal and flashes slowwhen a message has been left.

(3) LCD (Note 1)LCD (Liquid Crystal Display) provides DT Sactivity information plus data, time and SoftOperation.

The LCD on DT310/DT710 has 24-characte28-character, 3-line capability.

The LCD on DT330/DT730 has 28-characte4-line capability. Top line is used exclusivelystatus icons.

1 2 ABC

3 DEF

4 GHI

5 JKL

6 MNO

7 PQRS

8 TUV

9 WXYZ

0 #

Menu


Recall Feautre

Answer Mic

Exit Help

Redial

(1) (2)

(3)

(4)

(6)

(5)

(7)

(8)

(9)

(10)

(11)

(12)

(14)

(13)

(18) (17) (16) (15)

List Dir ICM Prog101 STA101

28 APR MON 8:45AM


28 APR MON 8:45AM

1.

(4) ETt

(5) SAaop

(6) HTpP

(7) PTkSpt

(8) RPt

(9) FUf

(10)AWw

(11) P

nctions s, )

ss

t a e item.

y

WN key

GHT key

) key

8

xithe user can exit from a screen mode by pressing

his key.oftkeysny feature shown at the bottom of the LCD is vailable. The appropriate feature key is displayed n the screen according to the call handling rocess.

elphe user can press this key followed by a rogrammable key to check what Line or rogrammable Feature is programmed on the key.

rogrammable Keyshese keys can be programmed as Flexible Line ey/Programmable Feature Key by the Telephony erver Administrator. For the SV8100, the rogrammable keys can be set by Web/PCPro and he user can also set them.

ecallress key to finish an outside call and hear the dial

one.

eaturesed to activate any features as terminal setup

unctions.

nswerhen LED on this key is lit, press key to answer a aiting call.

Micress this key to respond hands free.

(12) MenuFrom this key, the user can access to the funot normally used (such as terminal settingdownloads and access to XML applicationseasily.

(13) CursorBy using this Key, DT Series user can accevarious features with simple operation.

Two lines of menu items can be displayed atime. Use "Up" or "Down" key to scroll to th

- Enter Key- Shortcut Ke

- 4-way Scroll DO

- 4-way Scroll RI- Directory key

- 4-way Scroll UP key

- 4-way Scroll LEFT key- Redial key

- Volume (UP) key

- Volume (DOWN

1.

Note

(14)EDfS

Note

oup)edial been

s the #

sed for

30

d calls nce.

al call

ail.

9

: DT310/DT710 (2-Button without LCD) doesnot have the Cursor Key. DT310 (6-Buttonwith LCD) also does not have the Cursor Key.

nterT330/DT730 Series has Shortcut Menu for

requently-used features. The user can access to hortcut Menu by pressing Enter Key.: DT310/DT710 Series does not support the

Shortcut Menu.

Shortcut Menu includes the following features.

(15)Redial (Last Number Call, Speed Calling-Station/Gr

Press key to activate redial feature. Press rand scroll back through numbers that havedialed. When the desired number is displayed, preskey to activate dialing.

(16)SpeakerControls the built-in speaker which can be uHands Free dialing/monitoring.LED on key lights when key is active.DT310 supports half duplex handsfree. DT3supports half/full duplex handsfree.

(17)TransferAllows the station user to transfer establisheto another station, without attendant assista

(18)HoldPress this key to place an internal or externon hold.

Note 1: Not equipped on DTL-2E-1/ITL-2E-1.

Menu of DT330

Menu of DT730

Feature Description

1. Missed Call Access to history of Missed Call.

2. Voice Mail Access to history of incoming Voice M

1.

D(D

(1) STt

a call er

eries key

r/

e

essing

10

T330/DT730ESI Less 8-Button with LCD)

ecurity Button (DT730 only)he user can prevent information leakage from

erminal by simple operation.

(2) Call Indicator LampOn the SV8100, this lamp flashes fast whenterminates to the terminal and flashes slowwhen a message has been left.

(3) LCD (Note 1)LCD (Liquid Crystal Display) provides DT Sactivity information plus data, time and SoftOperation.

The LCD on DT310/DT710 has 24-characte28-character, 3-line capability.

The LCD on DT330 has 28-character, 4-linecapability. Top line is used exclusively for thstatus icons.

(4) ExitThe user can exit from a screen mode by prthis key.

1 2 ABC

3 DEF

4 GHI

5 JKL

6 MNO

7 PQRS

8 TUV

9 WXYZ

0 #

Menu


Recall Feautre

Answer Mic

(1)

(3)

(4)

(6)

(5)

(7)

(8)

(9) (10) (11)

(12)

(13)

(14)

(20) (19) (18)

(2)

Scroll

Exit Help

Redial

(16)

(15)

(17)

101 STA101List Dir ICM Prog

28 APR MON 8:45AM


28 APR MON 8:45AM

1.

(5) SAaop

(6) HTpP

(7) 8

3kFTta

Note

ion, re key

shing ttern

dy Lit

11

oftkeysny feature shown at the bottom of the LCD is vailable. The appropriate feature key is displayed n the screen according to the call handling rocess.

elphe user can press this key followed by a rogrammable key to Check what Line or rogrammable Feature is programmed on the key.

LD Display

2 (8 keys x 4 pages) additional programmable eys are provided. They can be programmed as lexible Line/Programmable feature key by elephony Server Administrator. For the SV8100, he programmable keys can be set by Web/PCPro nd the user can also set them.

: Maximum 11 characters (including icon)Maximum 13 characters (excluding icon)

(a) IconStatus of the Line key such as Call terminatCall Hold or Busy, and setting on the Featuare shown as Icons.

Scroll

1

2

3

4

BenRachel Julia

PaulJames

Hannah

FDA

FDN

(a) (b) (C) (b) (a)

Page Switching Key

User’s Status Icon FlaPa

• Idle

• I-HOLDBlinkNote

• Others Hold

• RecallBlinkNote

• Incoming Ringing

• During Conversation (Individual Use)

• Call Transfer• Conference• During Conversation (Other

Party Use)• Active Feature (Under a setting

of feature key like a “Call Forwarding”)

• Others

Stea• Key is busy (example, if programmed as a virtual extension and the virtual extension is busy).

1.

(F

Note

(8FcFP

Line Pro.

D

he dial

etup

swer a

is key

nctions s, )

Key

Lin

Fea

OnSpe

1

2

3

4

12

b) Feature Key Informationeature Key Information displays the followings.

: Maximum 11 characters (including icon) Maximum 13 characters (excluding icon)

c) Page IconLD display has four pages (8 Programmable eature keys per page). Page Icon Key indicates urrently displayed page. The user can switch the eature Key display from page 1 to 4 by using the age Switching Key.

(8) Programmable KeysThese keys can be programmed as Flexiblekey/Programmable Feature Key by Web/PC

(9) Scroll KeyThis key is used to turn over the page of 8Ldisplay.

(10)RecallPress key to finish an outside call and hear ttone.

(11)FeatureUsed to activate any features as terminal sfunctions.

(12)AnswerWhen LED on this key is lit, press key to anwaiting call.

(13) MicPress key to respond hands free. LED on thlights showing it is active.

(14) MenuFrom this key, the user can access to the funot normally used (such as terminal settingdownloads and access to XML applicationseasily.

DescriptionMaximum digits to be displayed

e Key - Name and Number information

Refer to note*

ture Key - Feature Name Refer to note*

e-Touch ed Dial Key

- Speed Dial Name Information- Number Information

Refer to note*

Feature Key 1-8 Black background indicates currently displayed page.

Feature Key 9-16

Feature Key 17-24

Feature Key 25-32

1.

(15) Bv

FdofSi

D andot have

r ess to

ort the

s. (Ex.

oup)edial been

- 4

- 4-w- Red

- V

ail.

ettings.

etooth.

13

Cursory using this Key, DT Series user can access to arious features with simple operation.

or DT330 Series, two lines of menu items can be isplayed at a time. For DT730 Series, three lines f menu items can be displayed at a time. The ollowing figure shows the menu screen for DT330 eries. Use "Up" or "Down" key to scroll to the

tem.

Note: DT310/DT710 (2-Button without LCDT310 [6-Button with LCD]) does nthe Cursor Key.

(16)EnterDT330/DT730 Series has Shortcut Menu fofrequently-used features. The user can accShortcut Menu by pressing Enter Key.

Note: DT310/DT710 Series does not suppShortcut Menu.

Shortcut Menu includes the following featureof DT730)

(17)Redial (Last Number Call, Speed Calling-Station/Gr

Press key to activate redial feature. Press rand scroll back through numbers that havedialed. When the desired number is displayed, press the # key to activate dialing.

- Enter Key- Shortcut Key

- 4-way Scroll DOWN key

- 4-way Scroll RIGHT key- Directory key

-way Scroll UP key

ay Scroll LEFT keyial key

olume (UP) key

- Volume (DOWN) key

Menu ofDT330

Menu of DT730

Feature Description

1. Missed Call Access to history of Missed Call.

2. Voice Mail Access to history of incoming Voice M

3. IM Future.

4. Presence Future.

5. Backlight Access to screen for LCD backlight s

6.Bluetooth Access peripheral equipement via Blu

1.

(18)SCHLDs

(19)TAt

(20)HPo

IcoThe whiccall a

Note

e is a as icon

n of e user

on will

erminal age. the pear.

nal’s

g RTP

ecurity inal in

ected orted.

ntly sor

14

peakerontrols the built-in speaker which can be used forands Free dialing/monitoring.ED on key lights when key is active.T310 supports half duplex handsfree. DT330 upports half/full duplex handsfree.

ransferllows the station user to transfer established calls

o another station, without attendant assistance.

oldress this key to place an internal or external call n hold.

n DisplayLCD of DT730 Series displays Desktop Icons

h provide notification when events (such as missednd voice mail) occur.

: DT310/DT710 Series does not support theicon display.

Note: Currently unavailable.

4:26 PM TUE 13 APR 2007>>>MIC DND

Icon Display

Feature Icon Description

Missed CallThis icon appears when thermissed call. Once the user hchecked the missed call, thiswill disappear.

Voice MailThis icon provides notificatioincoming Voice Mail. Once thhas checked the mail, this icdisappear.

InstantMessage(Note)

This icon appears when the treceives a new instant messOnce the user has checked message, this icon will disap

Presence(Note)

This icon indicates the termipresence status.

Encryption(Note)

This icon appears when usinEncryption feature.

SecurityThis icon appears when the SKey is pressed and the termSecurity mode

BluetoothThis icon appears when anyperipheral equipment is connvia Bluetooth. DT330 is supp

CursorThis icon indicates the curreavailable direction of the CurKey.

1.

MeFromappli

To D

PL

Note

Note

and

es usererminal

ns how

No.

1

2

3

4

5

6

#

0

15

nu List the Menu List, the user can use variouscation features such as Directory and Call History.

isplay Menu List

ress Key. The Menu List is displayed in CD. Use Cursor Key to select desired Menu Item.

: Operation for Instant Message (IM) iscurrently unavailable.

1: Unavailable Menu items are grayed out.

Simple Operation by Menu Key Cursor KeyBy using Menu Key and Cursor Key, DT Serican have access to Call History, Directory and tsettings with simple operation.

As an example, the following shows the operatioto access to Directory menu.

Menu Item Description

Call History To view Call History.

Directory To use Directory function.

ToolSettings to set Ring Volume, Off Hook Ring, Backlight, Headset, and Peripherals.

Call Function Currently Not Used (grayed out).

SettingTo set up the terminal such as ringing volume control, LCD display setting and download of Music on Hold.

Presence Currently Not Used (grayed out).

FavoriteBy registering frequently-used features as favorite, the user can access these features with simple operation.

Terminal Config

This item is used for Configuration setting of DT Series.

Menu

1.

16

This page is for your notes.

2This termkeys

Variopasskey.

TerKeyTo APresthe c

To APresoper

display.

17

. TERMINAL SETUPchapter describes operating procedures for inal settings by the UP/DOWN key and Feature .

us terminal settings such as display, sounds, word, and language are also available from Menu

minal Setup With the Up/Down

djust Handset Receiver Volumes the Up/Down key in the off-hook status or during all.

djust Speaker Volumes the Up/Down key during speakerphone ation or during the call.

To Adjust Ringer TonePress the Up/Down key during ringing.

To Adjust LCD ContrastPress the Up/Down key in the on-hook status.

Note: The 2-button Handset does not have a

HANDSET

SPEAKER

RING

LCD

TerKeyMicrLEDmicro

STE

To SDT Sselec

To CSTE

STE

STE

STE

o listen

ant to

18

minal Setup With the Feature

ophone On/Off on Mic key shows the status of the built-in phone.

P 1: Press Feature and 1.

elect Ringer Toneeries has 8 kinds of ringer tones that you can t.

hange your Extension Incoming Ring ToneP 1: Press Speaker and dial 720.

P 2: Dial 1 to set Intercom ring; Dial 2 to set Trunkring.

P 3: Dial code for the desired ring pattern (1~8).

Display below shows when INT is selected.

P 4: Press Speaker to hang up.

To listen to the Incoming ring choices:STEP 1: Press Speaker and Dial 711.

STEP 2: Dial 1 to listen to Intercom ring; Dial 2 tto Trunk ring.

STEP 3: For Intercom Ring: Dial the code for the ring pattern you w

hear (1-8).

1: INT 2: EXT

SET INCOM RING

INCOM RING 1-8:?

SET INT INCOM RING

TONE No. Tone Range1 High2 Mid Range3 Low4 Ring Tone 15 Ring Tone 26 Ring Tone 37 Ring Tone 48 Ring Tone 5

-ORFor Dial (Ringscree

STE

T

19

-Trunk Ring:code for the ring pattern you want to hear1-3, Melody 4-8). If you select Ring 1-3, a second n prompts for the tone pattern (1-4).

P 4: Press Speaker to hang up.

ONE No. Tone Range1 Ring Tone 12 Ring Tone 23 Ring Tone 34 Melody 45 Melody 56 Melody 67 Melody 78 Melody 8

20


3LogWheis req

E(TE

E

Ifn

21

. BASIC OPERATION

in (DT700 Series Only)n login mode is activated, the following procedure uired.

nter login code and press Set Softkey.he station number is used as the Login code.)

nter password and press OK Softkey.

nter the password and press OK Softkey.

the login code is accepted, display changes to ormal idle status.

Logout (DT700 Series Only)

Press PROG Softkey.

Press the down arrow ↓ twice.

Press the LOGOFF Softkey.

Press Yes Softkey.

Press Exit.

PasswordLogin ID 2000:

:Cancel BK Set OK

Login ID 2000:

Cancel BK Set OK*****Password :

28 APR MON 8:45AM

List Dir ICM Prog101 STA 101

28 APR MON 8:45AM

List Dir ICM Prog101 STA 101

Fctn LOGOFF Pswd PGM/SAVE • MENU

To Pm

P

r of the

ver is

icon is

rity

22

Start Security Mode (DT730 Only)ress the Lock Key on the DT730. The following essage is displayed on the LCD.

ress the OK Softkey to start Security Mode.

To Cancel Security ModeDisplay the Password Entry screen by eithefollowing operations.

• Press any key while the screen saactivated.

• Press the Lock Key while the Lock displayed on the LCD.

The Lock Key LED is extinguished and SecuMode is canceled.

Cancel OK

DEL Cancel OK

[Password] Passwd

4AN

Ring

1. L

2. SNote

RingCAR

1. L

2. S

Note

Note

r Key

press hold e next

Hold

23

. FEATURE OPERATION

SWERING CALLS

ing Calls

ift the handset.

tart conversation.: When assigning the Delayed Ringing feature,

incoming calls will first ring at a primary station. If the call is unanswered after a preprogrammed time interval, calls will also ring at the assigned secondary station.

ing Calls to a Second Incoming Extension//VE Key

ift the handset.

tart conversation.

1: A Second Incoming Extension key must be assigned to appear and ring.

2: A Line key must be available to answer an incoming outside call.

Answering Outside Calls Using the Answe

1. Receive outside call.

2. Press the Answer key.

3. Talk with the incoming calling party.

4. When additional outside calls are received, the Answer key to place the current call on and connect the multiline terminal user to thcall.

Note: Toggle between both calls by pressing and pressing the required Line key.

TALKING TO STA 123452-11 MON 10:15AM

Conf

RingingLine 001

List Dir ICM Prog

Elapsedtime

AnsweredLine 001 00:10

Conf Rpt Save

VOTo m

1. DS

2. S

To R

1. A

2. RNote

Cam

Rece

1. Wcth

2. Wp

Off H

With

1. R

2. Ps

d.

to

for the

y.

24

ICE ANNOUNCE CALLSake:

ial the desired extension and Dial 1 or press Voice oftkey.

peak.

eceive:

djust the Speaker volume as needed.

espond handsfree.: If the MIC is not lit the receiving extension

cannot answer voice announce calls without lifting the handset.

p-on (Call Waiting)

ive the camp-on tone while on another call:

hen a Camp On is set from another station, omplete the present call and a Call Back will ring e station that set the Camp On.

hen the Camp On station answers and rings the hone, lift the handset or press the Speaker key.

ook Signaling

a call in progress:

eceive Off-Hook signaling.

ress the Answer key, then converse with the econd party.

Note 1: The second call may be placed on Hol

Note 2: Press the flashing Line key or Conf keyreturn to the first call.

PLACING CALLS

Internal Calls

1. Lift the handset.

2. Dial a station number or 9 (for attendant).

3. Voice announce after the tone burst, or waitringing call to be answered.

Outside Calls

1. Lift the handset.

2. Dial the trunk access code (i.e. 0).

-OR-

Press an idle Programmable Outside Line ke

3. Dial the telephone number.

4. Converse.


Conf

2142622000Line 001 00:15

Conf Rpt Save Trf

Trun

Afterbusy

1. D(C

2. RNote

Last

1. Wp

2. T

SbS

3. PVn

4. L

Note

instead

~9):

uting m may p for

able to stored

25

k Queuing

pressing a busy Line key and receiving the trunk indication:

ial # or press Trunk Queuing/Camp On key ode 35).

eplace the handset.: When a line is available, your telephone will

ring; lift the handset and place the call.

Number Redial

ithout lifting the handset, ress the Redial key.

o redial the last number, press #.

-OR-

earch for the desired number from the Redial List y pressing the List Softkey and then the Redial oftkey.

ress the Up Arrow/Down Arrow or VOLUME UP/OLUME DOWN keys to search for the desired umber.

ift the handset or press Speaker to place the call.

: To Redial on the 2-button handset, press Speaker, Redial button and #.

Speed Dial – System/Group/Station

To dial a Station Speed Dial number:

1. Press the Speaker key.

2. Dial #7 (default Service Code).Note: To preselect, press a Line key in step 1 (

of Speaker).

3. Dial the Station Speed Dial buffer number (01 = Station Speed Dial buffer 12 = Station Speed Dial buffer 2::0 = Station Speed Dial buffer 10

Note 1: The stored number dials out.

Note 2: Unless you preselect, Trunk Group Roselects the trunk for the call. The systeoptionally select a specific Trunk Grouthe call.

Note 3: If you have a DSS Console, you may bepress a DSS Console key to chain to a number.

Redial CID

LIST MENU

To di

1. P

2. D

P

PNote

3. D0

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Note

Note

Note

28).instead

one at

l

uting m may p for

able to stored

26

al a Station Speed Dialing number:

ress the Speaker key.

ial #2 (default Service Code).

-OR-

ress the Redial key.

-OR-

ress the System Speed Dialing key (Code 27).: To preselect, press a Line key in step 1 (instead

of pressing Speaker).

ial the Station Speed Dial buffer number (Default: 00~999).stored number dials out.

1: Initially (at default), there are 1000 System Speed Dial buffers.

2: Unless you preselect, Trunk Group Routing selects the trunk for the call. The system may optionally select a specific Trunk Group for the call.

3: If you have a DSS Console, you may be able to press a DSS Console key to chain to a stored number.

To dial a Group Speed Dialing number:


2. Dial #4 (default Service Code).

-OR-

Press the Redial key.

-OR-

Press the Group Speed Dialing key (CodeNote: To preselect, press a Line key in step 1 (

of pressing Speaker).

3. Dial the Group Speed Dial buffer number ( ndefault).

Note 1: Initially, there are no Group Speed Diabuffers assigned.

Note 2: Unless you preselect, Trunk Group Roselects the trunk for the call. The systeoptionally select a specific Trunk Grouthe call.

Note 3: If you have a DSS Console, you may bepress a DSS Console key to chain to a number.

92142622000 NEC 2-13 WED 5:28PM

Conf Rpt Save Trf

MIC1. P

2. A

SPE1. P

2. E

3. P

4. C

5. PNote

GRTo in

1. P

2. P

Note

Note

you d press eaker

ten

g Line

from e

all will

27

ROPHONE CONTROLress the MIC key.

lit MIC LED indicates that the MIC is on.

AKERPHONE CALLSress the Speaker key and the Speaker LED lights.

nsure that the MIC LED is lit.

lace an internal or outside call.

onverse.

ress the Speaker key to disconnect the call.: The handset may be used at any time during

the conversation. To resume handsfree operation or to monitor a call, press the Speaker key (the Speaker LED lights) and replace the handset.

OUP LISTENitiate Group Listen:

lace or answer a call using the handset.

ress the Speaker key twice (do not hang up).

1: The Speaker LED flashes.

2: You can talk to the caller through the handset. Your coworkers hear your caller’s voice over your telephone’s speaker.

Note 3: When you press the Speaker key once,turn your Speakerphone on. The seconturns on Group Listen. Pressing the Spkey a third time cancels the Group Lisfeature.

HOLDING CALLS

System Hold –

With a call in progress:

1. Press Hold.

Exclusive Hold –

With a call in progress:

1. Press the Exclusive Hold key (Code 45).

Note 1: To retrieve a held call, press the flashinkey or ICM key (Internal calls).

Note 2: Calls on System Hold can be retrievedany multiline terminal with the held linappearance.

Note 3: After a preprogrammed time, the held crecall to the originating station.

GROUP LISTEN 2-13 WED 5:40PM

Conf

HOLD STA 123456782-13 WED 5:40PM

InPg ExPg P/U

TRA

Usin

With

1. P

2. D

3. A

4. R

Usin

With

1. P

2. P

3. A

4. R

Note

Note

Note

l voice

y

side

ey or

gain.

your tem’s

.

28

NSFERRING CALLS

g Manual Dial –

a call in progress:

ress the Transfer key.

ial the station number.

nnounce the call (optional).

eplace the handset.

g Direct Station Selection (DSS) –

a call in progress:


ress the programmed DSS.

nnounce the call (optional).

eplace the handset.

1: If the called station is busy, replace the handset to initiate a camp-on. Unanswered camp-on calls and unscreened transfers will recall to the transferring station.

2: To return to the original party, press the flashing Line key or Conf key.

3: A Programmable Function Key may be assigned for DSS.

Note 4: To transfer a call directly to a personamailbox, dial 8 after dialing the stationnumber.

CONFERENCE1. Establish an internal or external call.

2. Press CONF Softkey or the Conference ke

3. Dial third party. If external, dial ‘0’ for an outline.

4. When third party answers press ADD SoftkConference Key

5. Press BEGIN Softkey or Conference key a

6. A conference call is established.Note: If you cannot add additional parties to

conference, you have exceeded the sysConference limit.

7. Repeat steps 1~3 above to add more parties

HOLD STA 123456782-13 WED 5:40PM

InPg ExPg P/U


Conf

ICM DIAL CONF

AnHd Dir

CATo PNote

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2. U

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3. U

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29

LL PARK – SYSTEMark a call in a system orbit:: You can Park internal or external calls.

ress the Park key (Code *04 + orbit).: The Park key LED lights.

se Paging to announce the call.

ress the Speaker key to hang up.: If not picked up, the call will recall you.

-OR-


ial #6 and the Park orbit (01~64).: If you hear a busy tone, the orbit is busy. Try

another orbit.

se Paging to announce the call.

ress the Speaker key to hang up.: If not picked up, the call will recall you.

ck up a Parked call:

ift the handset.

ress the Park key (Code *04 + orbit).

-OR-


2. Dial *6 and the Park orbit (01~64).

STATION BUSY/NO ANSWER OPTIONS

Callback

To place a callback:

1. Call an unavailable (busy or unanswered) extension.

2. Dial # or press the Camp-On key (Code 35)

3. Hang up.

4. Lift the handset when the busy extension caback.

Note 1: If the unavailable extension was unans(not busy), the Callback goes through your co-worker uses their telephone fofirst time.

Note 2: If you have Callback Automatic Answeautomatically place a call to the formerextension when you lift the handset. If not have Callback Automatic Answer, must press the ringing line appearanceplace the call.

PARK HOLD Park No. Dial

ANS HOLD Park No. Dial

To ca

1. P

P

Mes

To le

1. C

2. D

3. H

To anNote

1. P

P

, dial 0

r other ons

t a

ant to

30

ncel a Callback:

ress the idle Speaker key and dial 770.

-OR-

ress the Camp-On key (Code 35).

sage Waiting

ave a Message Waiting:

all a busy or unanswered extension.

ial 0 or press the MW Softkey (Code 38).

ang up.

swer a Message Waiting:: When you have a message, your Message

Waiting LED flashes.

ress the Speaker key and dial *0.

-OR-

ress the MW Softkey (Code 38).

Note: If the called extension does not answeror press your Message Waiting key to automatically leave a message.

To cancel all your Messages Waiting:Note: This includes messages you have left fo

extensions and messages other extensihave left for you.


2. Dial 773.

3. Hang up.

To cancel the Messages Waiting you have left aspecific extension:


2. Dial 771.

3. Dial the number of the extension you do not whave your messages.

4. Hang up.

-OR-

Press the Cncl Softkey.

CAMP-ON STA 123456782-14 THU 3:15PM

MSG >>> STA 123456782-14 THU 3:15PM

12345678 STA 123456782-14 THU 3:15PM

MW Menu

Call Cncl

MW from STA 12345678

Tone

To seNote

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D

2. P

Note

Note

To an

1. R

2. P

Dep

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1. P

P

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p

ver key y after

ension:e Over

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ou are

31

Override

nd off hook signals to an extension busy on a call:: Your extension may send off hook signals

automatically.

ial *.

-OR-

ial 709.

ress the Off Hook Signaling key (Code 33).

1: You hear Ring Busy Tone.

2: The called extension hears Call Alert Notification.

swer Tone Override:

eceive Tone Override.

ress the Hold key and talk with the party.

artment Step Call

ake a Step Call:

lace a call to a busy Department Group member.

-OR-

lace a call to a Department Group pilot number.

2. Dial Department Step Code (2) to call the neavailable Department Group member.

3. Repeat step 2 to call other Department Groumembers.

Voice Over

To initiate a Voice Over to a busy extension:

1. Press the Voice Over key (Code 48).

-OR-

Dial 6.Note: You hear an alert tone and the Voice O

flashes. You can talk to the called partthe alert tone ends.

To respond to a Voice Over alert tone to your extNote: You can only respond if you have a Voic

key.

1. Press the Voice Over key (Code 48).Note: The Voice Over key lights steadily (gree

you can talk to the interrupting party.

To return to your original call:

1. Press the Voice Over key.Note: Your Voice Over key flashes red when y

talking to your original call.

CALLING STA 123456782-14 THU 3:15PM

Voice MW

OU

Save

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32

TSIDE CALL DIALING OPTIONS

Number Dialed

ve the outside number you just dialed (up to 24 ).: Use this feature before hanging up.

ress the Save Number Dialed key (Code 30).

dial a saved number:

ress an idle trunk line key.: This selects a specific trunk for the call.

ress the Save Number Dialed key (Code 30).

: The stored number dials out.

-OR-


ial 715.

1: Save Number Dialed automatically selects a trunk from the same group as your original call.

2: The stored number dials out.

Memo Dial

To store a number while you are on a call:

1. While on a call, press the Memo Dial key (Code 31).

2. Dial the number you want to store.

3. Press the Memo Dial key again and continuthe conversation.

To call a stored Memo Dial number:

1. Do not lift the handset.

2. Press the Memo Dial key (Code 31).


-OR-

Press a configured Line key.Note: The stored number dials out.

To check to see the stored Memo Dial number:

1. Do not lift the handset.

2. Press the Memo Dial key (Code 31).Note: The stored number displays.

3. Press Exit to return to the main LCD screen

List Dir ICM Prog

PREVIEW SAVED NUMBER

CONF

MEMO DIAL

To ca

1. P

2. P

Rep

To usunav

1. PNote

2. P

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Note

Note

4. LNote

e call:

party’s

key en

:

33

ncel (erase) a stored Memo Dial number:


ress the Memo Dial key (Code 31).

eat Redial

e Repeat Redial (if the outside party you call is ailable or busy):

lace a trunk call.: Listen for busy tone or Ring-No Answer.

ress the Feature + Redial keys.

-OR-

ress the Repeat Redial key (Code 29).: The Repeat Redial key lights while you wait

for the system to redial.

ress the Speaker key to hang up.

1: The system periodically redials the call.

2: System programming determines the waiting time and the number of redial attempts.

ift the handset when the called party answers.: When using trunks with answer supervision,

the Repeat Redial feature automatically cancels.

To cancel Repeat Redial:

1. Press the Feature key.

2. Press the Redial key.

-OR-

Press the Repeat Redial key (Code 29).

Caller ID

AnswerReceive incoming ringing or a transferred outsid

1. Review the telephone display for the calling name or number.

2. Answer the call accordingly.

Temporary Memory

An unanswered call will cause the Call History(Code 08) to flash, indicating a new call has beplaced in the temporary memory. If enabled in programming, the telephone’s display will show“Check List”.

Repeat DialLine 001 00:27

Conf Rpt Save

Cancel Repeat Dial2-14 THU 3:15PM

List Dir ICM Prog

NEC America 2142622000Line 001

Conf Dir ICM Prog

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Note

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3. Ps

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Note

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34

ress the Call History key (Code 08) or press the IST Softkey and CID. : The last addition to the list is displayed.

ress the Arrow Down Softkey to scroll through e list of numbers in memory.

ress the DEL Softkey to delete the entry and croll to the next entry.

he Call History key will remain on as long as ntries remain in memory.

o place a call back to a number in the temporary emory list, with the number to be dialed isplayed, press a Line or the Speaker key.: The outgoing call is placed.

LL PICKUP

p Call Pickup

swer a call ringing another telephone in your p Group:

ick up the handset or press the Speaker key.

2. Press the Group Call Pickup key (Code 24

-OR-

Dial 756 or *#.Note: Access Code *# can pick up any call in

group, plus any Ring Group calls. AccCode 756 cannot pick up Ring Group c

To answer a call ringing a telephone in another Group when you do not know the group numbe

1. Pick up the handset or press the Speaker ke

2. Press the Group Call Pickup key (Code 25

-OR-

Dial 769.

To answer a call ringing a telephone in another Group when you know the Group Number:

1. Pick up the handset or press the Speaker ke

2. Press the Group Call Pickup key (Code 26group).

-OR-

Dial 768 and the group number (0~9 or 00~6

123456782-14 THU 4:32PM

Conf Dir ICM Prog

LIST MENU

Redial CID

Call P/U STA 876543212-14 THU 4:32PM

Conf

Dire

To uscowo

1. P

2. D

3. Dto

Note

PATo m

1. P0

P

or

aging.

e 1~8

ging as

ere are will be

r Call

et.

35

cted Call Pickup

e Directed Call Pickup to intercept a call to a rker’s extension:


ial **.

ial the number of extension whose call you want intercept.: If more than one call is coming in, the system

sets the priority for which call it answers first.

GINGake an Internal Page announcement:

ress the zone’s Internal Paging key [Code 21, 1~64 for zones (00 for All Call)].

-OR-

ress the Speaker key or lift the handset.

2. Dial 701 and the Paging Zone number (0~9 00~64).

Note: Dialing 0 or 00 calls All Call Internal P

3. Dial *1 and the Combined Paging Group codor 0 (for Internal/External All Call).

Note: The display indicates the Combined Paan External Page.

Note: If the Internal Page Zone is busy or if thno extensions in a page group, the pageannounced as an External Page only.

4. Make an announcement.

5. Press the Speaker key to hang up.

To Page an External Zone:

1. Press the External Paging key (Code 19 foExternal Paging zones or 20 for External AllPaging).

2. Make the announcement.

-OR-

Press the Speaker key or pick up the hands

Group No.2-14 THU 4:32PM

ICM DIAL 123456782-14 THU 4:32PM

TALKING TO STA 123456782-14 THU 4:20PM

Conf

GROUP No.2-14 THU 4:32PM

PAGE EXT GROUP2-14 THU 4:32PM

Do

Do

Note

Note

3. M

Mee

To jo

1. P

2. D

sion is

kup e

et.

~8).

36

-OR-

ial 703 and the External Paging Zone code (1~8 r 0 for All Call).

-OR-

ial *1 and the Combined Paging Group code (1~8 r 0 for Internal/External All Call).: The display indicates the Combined Paging as

an External Page.

: If the Internal Page Zone is busy or if there are no extensions in a page group, the page will be announced as an External Page only.

ake the announcement.

t Me Answer

in a Meet Me Internal Page:

ress the Speaker key or pick up the handset.

ial 763 (if your extension is in the zone called).

-OR-

Dial 764 and the zone number (if your extennot in the zone called).

-OR-

Press the Meet Me Conference/Paging Pickey (Code 23) if your extension is in the zoncalled.

Note: You connect to the other party.

3. Converse.

To join a Meet Me External Page:

1. Press the Speaker key or pick up the hands

2. Dial 765.

3. Dial the announced External Paging Zone (0Note: You connect to the other party.

BACKGROUND MUSICTo turn Background Music on or off:


2. Dial 725.

3. Press the Speaker key to hang up.

ZONE2-14 THU 4:20PM

PAGE EXT Group2-14 THU 4:20PM

B.G.M. ON2-14 THU 4:20PM

CA

Call

Forw

To S

1. L

2. D

3. D

4. RNote

To C

1. L

2. D

3. R

ber of

4.

.

able

37

LL FORWARDING

Forwarding All Calls (CF/A)

ards all calls immediately.

et:

ift Handset and press CF/A Key or dial 741.

ial 1 to Set..

ial destination number.

eplace Handset.: Your Call Forwarding Programmable

Function Key flashes.

ancel:

ift Handset and press CF/A Key or dial 741.

ial 0 to Cancel.

eplace Handset.

Note: .Your Call Forwarding ProgrammableFunction Key goes OFF.

Call Forwarding Busy/No Answer (B/NA)

Forwards all calls on busy or after a preset numrings.

To Set:

1. Lift Handset and press B//NA Key or dial 74

2. Dial 1 to Set.

3. Dial destination number.

4. Replace Handset.Note: Your Call Forwarding Programmable

Function Key flashes.

To Cancel:

1. Lift Handset and press B/NA Key or dial 744

2. Dial 0 to Cancel.

3. Replace Handset.Note: Note: Your Call Forwarding Programm

Function Key goes OFF.

1:SET 0:CANCELCF-ALL

CF-ALL

CF-ALL

92142622000

1:SET 0:CANCELCF-BNA

12345678CF-BNA

Call

Ring

To S

1. L

2. D

3. D

4. RTo C

1. L

2. D

3. 0

4. R

SELMETo se

1. P

2. D

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with ). You

#” to:eeting is

r

turning)

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turning)

turning)

turning)

re

turning)

38

Forwarding Both Ring

s both extensions.

et:

ift Handset and dial 745.

ial 1 to Set.

ial destination number.

eplace Handset.ancel:

ift Handset at forwarding extension and dial 745.

ial

to Cancel.

eplace Handset.

ECTABLE DISPLAY SSAGINGlect a message:


ial 798 (Code 18 + 01~20).

3. Use VOL UP or VOL DOWN keys to scroll tthe messages.

4. For messages 1~8 and 10, enter digits to apthe message, if needed.

Note: You can append messages 1~8 and 10 digits (e.g. the time when you get backenter the time in 24-hour format.

5. Press Speaker to hang up.

12345678CF-Both Ring

No. Message Change “

1 IN MEETING UNTIL ##:## Time (when mdone)

2 MEETING ROOM - ####### Room name oextension

3 COME BACK ##:## Time (when re

4 PLEASE CALL ########### 11 digits (Tel. N

5 BUSY CALL AFTER ##:## Time (when re

6 OUT FOR LUNCH BACK ##:## Time (when re

7 BUSINESS TRIP BACK ##:## Date (when re

8 BUSINESS TRIP ########## 10 digits (whereached)

9 GONE FOR THE DAY

10 ON VACATION UNTIL ##:## Date (when re

11~20 MESSAGE 11~20

STA 12345678IN MEETING UNTIL 08:48

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To ca

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3. P

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39

: Intercom calls to extensions with Selectable Display Messaging set will receive a DND signal and receive the display message on their telephone’s display instead of ringing the display.

: To allow calls to ring through and have the message displayed on the calling extension’s display, cancel DND by pressing the DND key + 0 (DND key (Code 03).

ncel a message:


ial 798 (Code 18+).

ress Speaker to hang up.

TION RELOCATIONchange two terminals:


ial the Extension Data Swap Service Code – not ssigned at default.

ial the Extension Data Swap Password – not ssigned at default.

ial the extension to be swapped with or relocated .

5. When successfully completed, a confirmatiowill be heard and the display will show “com

6. Press the Speaker key twice.

ACCOUNT CODE ENTRYTo enter an Account Code any time while on a tcall:

The outside caller cannot hear the Account Codyou enter. You can use this procedure if your syhas Optional Account Codes enabled. You may able to use this procedure for incoming calls.

1. Dial *.

-OR-

Press your Account Code key (Code 50).

2. Dial your Account Code (1~16 digits, using 0and #).

Note: If Account Codes are hidden, each digdial shows as a “*” character on the telephone’s display.

3. Dial *.

-OR-

Press your Account Code key (Code 50).

CANCEL2-14 THU 4:20PM

Enter Account CodeLINE 001

Conf Rpt Sav Trf

To ennum

If youuse tyou cpromthis pCodeenabyour

1. ANote

2. D

P

3. Da

Note

4. D

D

al the er an on

ON

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ervice

is

40

ter an Account Code before dialing the outside ber:

r system has Forced Account Codes, you must his procedure. If it has Verified Account Codes, an use this procedure instead of letting the system pt you for your Account Code. You may also use rocedure if your system has Optional Account s. If your system has Verified Account Codes led, be sure to choose a code programmed into

Verified Account Code list.

ccess trunk for outside call.: You can access a trunk by pressing a Line key

or dialing a code (except 9).

ial *.

-OR-

ress your Account Code key (Code 50).

ial your Account Code (1~16 digits, using 0~9 nd #).: If you make an incorrect entry, your system

may automatically alert the operator. If Account Codes are hidden, each digit you dial will show as a “*” character on the telephone’s display.

ial *.

-OR-

ial the number you want to call.

Note: If you hear “stutter” dial tone after dinumber, ARS is requesting that you entAutomatic Route Selection AuthorizatiCode.

AUTOMATIC CALL DISTRIBUTI(ACD)

Agent Log In

To log in:

1. Press the ACD LOG IN/LOG OUT key (Cod

-OR-

Press the Speaker key and dial the Log In SCode (Default *5).

2. Dial the log in code (up to 20 digits).Note: This step is not required if the ID code

disabled.

12345678 STA 12345678WAIT ACD LOGIN G:01

List Dir ICM Prog

12345678 STA 12345678Group G:01

(1:Yes; 0:No)ACD LOGOUT?

AIC

To lo

1. P

Ps

2. DNote

3. Dd

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e *10).

In

ur

s.

uired.n):

e *10)

In

out.

e key

12

L

12

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41

Agent Log In

g in:

ress the ACD LOG IN/LOG OUT key (Code *10).

-OR-

ress the Speaker key and dial the AIC Log In ervice code – not assigned at default.

ial the log in code (up to 20 digits).: This step is not required if the ID code is

disabled.

ial the Agent Identity Code (AIC – up to four igits).

: The ACD LOG IN/LOG OUT key lights.

lay before Agent login

lay after Agent login

Multiple AIC Agent Log InTo log in:

1. Press the ACD LOG IN/LOG OUT key (Cod

- OR –

Press the Speaker key and dial the AIC Logservice code -not assigned at default.

2. Dial 0 to cancel the log out option.

3. Dial the Agent Identity Code (AIC) (up to fodigits).

Note: The ACD LOG IN/LOG OUT key light

4. Repeat steps 3 and 4, if more log ins are reqTo log out (for single or multiple agent AIC log INote: All AIC log in become logged out.

1. Press the ACD LOG IN/LOG OUT key (Cod+ 1 to accept.

2. Press the Speaker key and dial the AIC Logservice code – not assigned at default.

Note: The ACD LOG IN/LOG OUT key goes

Rest Mode

To set the manual Rest Mode:

1. From an idle state, press the ACD Rest Mod(Code *13).

2-15 FRI 11:02PM 345678 STA 12345678 ist Dir ICM Prog

2-15 FRI 11:02PM 345678 Login ist Dir ICM Prog

Input AIC

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42

: The ACD Rest Mode key lights. If the Rest Mode key is pressed while the agent is on an active call, the key will flash until the agent hangs up.

: This operation is not available for the System Supervisor.

ncel the manual Rest Mode:

ress the ACD Rest Mode key (Code *13).: The ACD Rest Mode key light goes off.

ue Status Display

n Logged Into ACD Group:

rom an idle state, press the Queue Status isplay key (Code *19)

: The display indicates the number of calls in queue, the trunk name, and the length of time the call has been waiting.

Note: When the Queue Status Display key is pthe queue status of the extension’s groudisplayed. When the extension is not inACD group, the Queue Status of groupdisplayed instead.

Note: When an agent logs in using an AIC coQueue Status of the default ACD groudisplayed.

2. Press Volume Up and Volume Down to scthrough the Queue Status Displays of all theGroups.

3. Press the CLEAR key to return the telephonidle state.

When Logged Out of ACD Group:

When ACD agents are logged out and a call is into the ACD queue, the telephones of the loggagents will display the Queue Status and hear theaccording to the settings defined in system programming.

Pressing the Queue Status Display key will retutelephone to idle until the timer expires again.

Answering a Call Using a Headset

1. Press the Headset key to answer.

2. Converse.

3. Press the Headset key to hang up.

oup No: 01 345678 OFF DUTYist Dir ICM Prog

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1. P

2. D

3. Dp12::0

4. D

5. Dd

Note

6. P

ialing

Ê ì ó

red if eeded

Space.

int of ght

int of ght r, this e).

43

g the Headset with Automatic Answer for Agents:

ith the multiline terminal in an idle state, press the eature key.

ress the HEADSET key (Code 05).: The Headset key blinks when Automatic

Headset is activated.

: To cancel Automatic Headset, repeat these steps.

ion Speed Dial – Dial Access

ore a Station Speed Dialing number (display hones only):


ial 755.

ial the Station Speed Dial buffer number to be rogrammed (0~9). = Station Speed Dial buffer 1 = Station Speed Dial buffer 2

= Station Speed Dial buffer 10

ial the Access Code (e.g., 9) – if required.

ial telephone number you want to store (up to 24 igits including 0 for outside line).: Valid entries are 0~9, # and *. To enter a pause,

press MIC. To store a Flash, press Recall.

ress Hold.

7. Enter the name associated with the Speed Dnumber (display telephones only):

Use this keypad digit....

Key for Entering NamesWhen you want to....

1 Enter characters:

1 @ [ ¥ ] ^ _ ` { | } Æ ¨ Á À Â Ã Ç É

2 Enter characters: A-C, a-c 2

3 Enter characters: D-F, d-f, 3

4 Enter characters: G-I, g-I, 4

5 Enter characters: J-L, j-l, 5

6 Enter characters: M-O, m-o, 6

7 Enter characters: P-S, p-s, 7

8 Enter characters: T-V, t-v,8

9 Enter characters: W-Z, w-z,9

0 Enter characters:

0 ! “ # $ % & ’ ( ) ô Õ ú ä ö ü á å è

* Enter characters:

+ , - . / : ; < = > ? B E ó S ¢ £

# # = Accepts an entry (only requitwo letters on the same key are n– ex: TOM). Pressing # again =

Conf Clears all the entries from the pothe flashing cursor and to the ri(used when entering the Name).

Exit Clears all the entries from the pothe flashing cursor and to the ri(used when entering the Numbeclears both the number and nam

8. P

9. P

Line

The allow

To PKey:

1. P

2. D

3. P

4. Dd

5. P

Note

Note

ta

r any igits)..

01-20)

44

ress Hold.

ress the Speaker key to hang up.

Keys/Programmable Function Keys

following functions can be assigned to Line Keys if ed by Class of Service.

rogram a Line key as a Programmable Function


ial Service Code 751.

ress the Line Key to be programmed.

ial the code for the desired feature plus additional ata if required.

ress Speaker to hang up.

1: Code 00 will erase the function from the key.

2: In some cases, the Hold key needs to be pressed before pressing the Speaker key.

Function Number Function Additional Da

00 Not Defined

01 DSS / One-Touch

Extension number onumbers (up to 24 dPress HOLD to write

02 Microphone Key (ON/OFF)

03 DND Key

04 BGM (ON/OFF)

05 Headset

06 Transfer Key

07 Conference Key

08 Incoming Call Log

09 Day/Night Mode Switch Mode Number (1-8)

10 Call Forward – Immediate

11 Call Forward- Busy

12 Call Forward – No Answer

13 Call Forward – Busy/No Answer

14 Call Forward – Both ring

15 Follow Me

16 --Not Used--

17 --Not Used--

18 Text Message Setup Message Numbers (

34

35

FuNu

r Voice

ta

45

19 External Group Paging

External Paging Number (1-8)

20 External All Call Paging

21 Internal Group Paging

Internal Paging Number (01-64)

22 Internal All Call Paging

23 Meet-Me Answer to Internal Paging

24 Call Pickup

25 Call Pickup for Another Group

26Call Pickup for SpecifiedGroup

Call Pickup Group Number

27Speed Dial – Common / Private

Speed Dial Number (Common / Private)

28 Speed Dial –Group Speed Dial number (Group)

29 Repeat Redial

30 Saved Number Redial

31 Memo Dial

32 Meet – Me Conference

33 Override (Off-Hook Signaling)

Break – In

Camp On

nction mber Function Additional Data

36 Step Call

37 DND / FWD Override Call

38 Message Waiting

39 Room Monitoring

40Handset Transmission Cutoff

41 Buzzer Extension Number

42 Boss – Secretary Call Extension Number

43 Series Call

44 Common Hold

45 Exclusive

46 Department Group Log Out

47 Reverse Voice over Extension Number

48 Voice Over Extension Number

49 Call Redirect Extension Number oMail Number

50 Account Code

51 General Purpose Relay Relay No (0, 1-8)

52

Automatic Answer with Delay Message Setup


FuNu

r Pilot

r Pilot

ing

200)

ta

46

53

Automatic Answer with Delay Message Start

54External Call Forward by Door Box

55 Extension Name Change

56 General Purpose LED Operation

57 General Purpose LED Indication

58

Automatic Transfer at Department Group Call

Extension Group Number (1-8 or 01-64)

59Delayed Transfer at Department Group Call


60DND at Department Group Call


61 --Not Used--

62 --Not Used--

63Outgoing Call Without Caller ID (ISDN)

64 --Not Used--

65 --Not Used--

66 CTI


67 --Not Used--

68 --Not Used--

69 --Not Used--

70 --Not Used--

71 --Not Used--

72 Keypad Facility Key

73 Keypad Hold Key

74 Keypad RETRIEVE Key

75 Keypad Conference Key

76 --Not Used--

77 Voice Mail (In-Skin)

Extension Number oNumber

78Conversation Recording – Voice Mail

79Automated Attendant (In-Skin)

Extension Number oNumber

80 Tandem Ringing1=Set0=Cancel ExtensionNumber to Tandem R

81Automatic Transfer to Transfer Key

Trunk Line No. (001-


82

FuNu

47

Dterm IP Call Log

83Conversation Recording Function (VMSU)

0=Pause1=Re-recording2=Address3=Erase4=Urgent Page

84 Drop Key

85 Directory Dialing

86 Private Call Refuse

87 Caller ID Refuse

88 Dial-In Mode Switching

89 --Not Used--

90 --Not Used--

91 Live Recording Key

94 Call Attendant

9797: Doorphone (1-8:Doorphone No.)


48


5This Seriea cal

Direcuser

AFMDD

49

. DIRECTORY OPERATIONchapter explains the Directory function of DT s. By using Directory function, the user can make l with simple operation.

tory function can register up to 500 records. The can add/view/edit/delete these records.

dd New Dataind Registered Dataake a Call From Directoryelete All Directory Dataelete Specific Directory Data

AddSTE

STE

STE

STE

r to beial pad.

, press

desired

ated in

display. Press

[D

[D

[D

50

New DataP 1: Press Menu key. The menu screen is

displayed in LCD.

P 2: Select 2. Directory by using Cursor Key,Digit Key (2) or Softkey. (DT7XX menushown)

P 3: Select 1. REGIST by using Cursor Key, DigitKey (1) or Softkey.

P 4: Select Name or Telephone Number by usingAlpha or Num Softkey to toggle between thetwo.

STEP 5: Enter a name or telephone numberegistered in the directory using the d

STEP 6: After entering the name or telephonethe Hold key.

STEP 7: The following list appears. Select a group by entering a number.

STEP 8: Enter the telephone number as indicthe display and press the Hold key.

STEP 9: Enter a desired Memory ID.

STEP 10: After entering the Memory ID, the goes back to the main directory screenexit to go back to the main screen.

irectory]

Personal

irectory]

irectory]

FinSTE

STE

STE

Note

llowing

NAME,d as a

ist

each

ne

y ctory.

51

d Registered DataP 1: Press Menu Key. The menu screen is

displayed in the LCD. (DT7XX menu shown)

P 2: Select 2. Search by using Cursor Key, DigitKey (1) or Softkey.

P 3: Select MENU to search.

: The display will show No TELBK Data if there are no entries to review.

STEP 4: Select a search method from the folist.

STEP 5: The following is an example when GRP, NUM, and MEM are selectesearch.

Search Method Description

1. Name Search data from the name lregistered in the directory.

2. Group Display the lists registered togroup (01~20 groups).

3. Tel NumberSearch data from the telephonumber list registered in the directory.

4. Memory ID Search data from the memornumber registered in the dire

MakSTE

The

STE

Note

ess thee data.

displayirectory

ata iss:

[D

[D

53

e a Call From DirectoryP 1: Display the detailed data for a target party

(see Find Registered Data).

following display is an example of dial by name.

P 2: Lift handset, press the Speaker key or pressthe Dial Softkey while displaying the detaileddata for target party on LCD.

: If multiple telephone numbers are assigned into a target party, a call is made to the first telephone number.

Delete All Directory DataSTEP 1: Display the main directory screen.

STEP 2: To delete all the registered data, prEnter Key or 4: Softkey to delete all th

Below is a sample display of a deleted number.

STEP 3: After 4-digit password is entered, asks if you want to delete all the Ddata. To delete, press Yes.

STEP 4: After the appropriate Directory ddeleted, the display changes as follow

Name:Abe Shintaroetail]

Name:Abe Shintaroetail]

Name:Abe Shintaro[Detail]



DelSTE

STE

SeleusingThe Sele

STE

STE

ata is:

ppears.[D

[D

[D

54

ete Specific Directory DataP 1: Display the detailed data for a target party

(see Find Registered Data).

P 2: Press Menu Key. The display changes asfollows:

ct a search method to be deleted. Select one by the Cursor key or Softkey.

example below displays a specific group deleted. ct Group 01.

P 3: Select 1: NEC.

P 4: Press the DEL Softkey to delete theappropriate Directory data.

STEP 5: After the appropriate Directory ddeleted, the following display appears

STEP 6: The following confirmation message airectory]

irectory]

irectory]

[Directory]

[Directory]

6This Seriemake

The The

VMSD

55

. CALL HISTORY OPERATION

chapter explains the Call History function of DTs. By using the Call History function, the user can a call with a simple operation.

Incoming Call History can register up to 50 records.Outgoing Call History can resister up to 10 records.

iew Call Historyake a Call From Call Historytore Call History Data to Speed Dialelete Call History Data

VieSTE

STE

STE

In th

call is

former

” will

56

w Call HistoryP 1: Press Menu Key. The menu screen is

displayed in the LCD.

P 2: Select 1. History by using Cursor Key, DigitKey (1) or Softkey. (DT7XX menu shown)

P 3: Select an item from the following histories, byusing the Softkey.

is example, 1. CID is selected.

STEP 4: The detailed information of the lastdisplayed.

Note: Use the Cursor key to display the next/records.

Note: If no history data is saved, “LIST ENDbe displayed on LCD.

MaSTE

STE

Note

targetll Fromxample.

ing thetarget

ges as

l bin ored Dialephone

[M

57

ke a Call From Call HistoryP 1: Display the Call History data of the target

telephone number referring to Make a Callfrom Call History. The following is an examplewhen the history of Caller ID is displayed.

P 2: Lift the handset, press the Speaker key whiledisplaying the call history information for thetarget telephone number on the LCD.

: While the call history data is displayed, the user cannot make a call by dialing a telephone number.

Store Call History Data to SpeedDialSTEP 1: Display the Call History data of the

telephone number (see Make a CaCall History). The following is an ewhen the history of a call is displayed

STEP 2: Press the Store Softkey while displaycall history information for the telephone number. The display chanfollows:

STEP 3: Select STA to store in a Speed Diaselect SPD to store in a System Spebin. Select TELBK to store in a TelBook.

issed]

Ken KobusTel:7205

DelSTE

STE

STE

STE

r All to

58

ete Call History DataP 1: Press the Menu key. The menu screen is

displayed in the LCD.

P 2: Select 1. Call History by using the Cursor Key, Digit Key (1), or Softkey. (DT7XX menu shown)

P 3: Select CID Softkey.

P 4: Select DEL Softkey.

STEP 5: Select One to delete a single call odelete all call history.

[Menu]

NEC Australia Pty LtdINT-2078 (UNIV)

NEC-10596 INT-2078 UNIVERGE SV8100 … · Doc. No. 10596 ISSUE 1.1 USER GUIDE. LIABILITY DISCLAIMER...

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Transcript of NEC-10596 INT-2078 UNIVERGE SV8100 … · Doc. No. 10596 ISSUE 1.1 USER GUIDE. LIABILITY DISCLAIMER...