NCR Strategic Priorities and Market Perspective - Open Banking

We all face unprecedented change

TECHNOLOGY

CONSUMER

MACRO ECONOMIC

REGULATION

RISK

CUSTOMER

COST

REVENUE

Pressure, competition, opportunity

Uneven and slowed recovery

Behaviors, expectations, demands, demographics

IoT, Mobile, Analytics, Cloud,AI & Machine Learning

MACROFORCES

BUSINESSOBJECTIVES

Responsible growth, both Interest& Non-interest Income

Improve the efficiency ratio

Differentiate on experience

Protect the firm, customers, shareholders, employees and brand

Changing customer expectations

Consumer behavior informs strategyThe best companies shape their strategy around their clients.

What would a C-Level executive from one of our clients share about their perspective, priorities and strategies?

Ana Patricia Botin, Executive Chairman, Santander Group

Craig Menear, Chairman & CEO,

Home Depot

Greg Creed, CEOYum! Brands

Customer Initiatives and Strategic Priorities

Banks are reinventing the customer experience

Reinvent Consumer

experience

Transform Branch

Accelerate Digital

Leverage data

& analytics

Consumer chooses how, when and where

Based on preferences, needs & lifestyle

Can easily switch between channels

Top 10 Retail Banking Trends and Predictions for 2018 Over 100 Global FS leaders - Enhance the digital experience and create a frictionless consumer journey

Source: The Financial Brand and Owner/Publisher of the Digital Banking Report

Our strategy is aligned with your strategic priorities

99

CREATE CONNECTED EXPERIENCES

BUILD A SCALABLE, OPEN

PLATFORM

LEVERAGE DATA & ANALYTICS

REINVENT CX ACCELERATE DIGITAL

TRANSFORM THE BRANCH

ANZ - Mobile Tap & Go Digital &

Physical convergence

Investors Bank -SelfServ 80 series Anytime banking

Tulsa Federal -Digital Banking

MX Money Manager

Pioneer Federal Credit Union ITM

and Digital Banking

Bank Audi –ITM Branch

Transformation

Top 10 US bank Re-platforming of

legacy infrastructure into

payments hub45% increase

in Remote deposit capture

transactions

90% of

teller transactions migrated

The Best consumer

experience in the industry

Up to 50% faster cash withdrawals

300% increase in balance transfers.

What can NCR see around the corner for Asian Banking?

…from our unique position as a global Banking & Commerce company

Barriers between industries are blurred and driving change

“the Boundaries between industries are becoming blurred and will eventually disappear in the context of digital”

Open Banking...an accelerator for digital transformation

REGULATION APIsFINTECH

MARKETPLACE

THE BATTLE BETWEEN: Banking as a Platform Banking as a Utility

Open Banking revolution… Enabled by regulation

Open Banking revolution…Fintechs improve Cx –The Fintech SEA Landscape

“In Southeast Asia, many countries have a large unbanked population with high mobile phone penetration rate and social media adoption.

“Fintech services that focus on mobile payments aren’t just offering a different service, they are solving a societal problem and leveling the previously unbanked up directly to banking 2.0.”Willcon Cuaca, founding and managing partner of East Ventures

Tracxn Report: Fintech Growing Fast in SEA; Payments & Investment Tech Are Top Two Funded Segments

Our Journey together…

CREATE CONNECTED EXPERIENCES

BUILD A SCALABLE, OPEN

PLATFORM

LEVERAGE DATA & ANALYTICS

REINVENT CXACCELERATE

DIGITALTRANSFORM THE

BRANCH

A few highlights to come today…

ATM & Branch what does the future hold in the digital age?

Transforming PaymentsCard Platform

modernization

Attacking Cyber Security Services

Cash Recycling & Consultancy

Quantify business benefits

CxBanking SW – Business Agility & Personalization Are you ready for Win10?

Do more with your ATM VTM - Video Teller Machine

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