NCC Application Hosting FY11 Highlights Wayne Eason and Maja Lee November 2, 2010.
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NCC Application Hosting FY11 Highlights Wayne Eason and Maja Lee November 2, 2010
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Transcript of NCC Application Hosting FY11 Highlights Wayne Eason and Maja Lee November 2, 2010.
NCC Application Hosting FY11 Highlights
Wayne Eason and Maja Lee
November 2, 2010
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Agenda
• Application Hosting Goals
• Current Projects– WAN 2010
– ADC System & Process Improvements
– Upgrade Schedule
– ITS EPA II Transition
– Data Center Efficiency Study
– Customer Outreach
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Application Hosting Goals
• Embrace cloud technology through the use of virtual machines
and on demand ordering to provide cost effective solutions
• Streamline the deployment process and implement self-
provisioning
• Improve the ADC process to reduce deployment time, and
customer cost
• Ensure a smooth transition to the ITS EPA II contract
• Create a development environment to expedite deployment to
staging and production environments
• Improve operational awareness and outage notification
process
• Work to provide excellent customer service
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Federal Triangle Cash Cab
• At how many sites will the new Wide Area
Network (WAN) be deployed?
A. 45
B. 107
C. 209
D. 353
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• WAN 2010 replaces EPA’s aging network with a state-of-the-art Wide Area Network (WAN)
• Goals– Provide greater capacity
– Enhance performance
– Enable stronger security (and compliance with the Trusted Internet Connection (TIC))
– Create scalability and flexibility to meet dynamic business needs
WAN 2010
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• WAN 2010 includes several changes
– Hardware Refresh
– New security infrastructure: Trusted Internet Connection (TIC)
– AT&T becomes EPA’s Managed Service Provider
– Design
• Any-to-any architecture
• Voice, video and data supported by a single network
• Prioritized traffic for voice, video and business-critical
applications during times of network congestion
WAN 2010
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WAN 2010WAN 2010
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WAN 2010
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Federal Triangle Cash Cab
• How many applications are hosted at the
NCC?
A. 400
B. 700+
C. 200
D. 1,000
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Application Hosting
• NCC currently hosts– 176 Domino applications
– 122 Oracle Application Server applications
– 101 Cold Fusion applications
– 147 ListServe applications
– 47 Mapping applications
– 111 Java applications
– 1,215,409 static public access pages
– 442,786 static intranet pages
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• Improvements include
– Reduced number of contractors on ADC calls
– Improved Agency security by including the IMO/ISO
– Reduced decommissioning lifecycle to under 30 days
– Consistent cost estimates using the Hosting Pricing Worksheet
– Faster provisioning of IP addresses (24 hours)
– Shortened timeframe to add servers to the AAA domain
– Reduced the data required to submit an ADC
– Improved ADC website: http://intranet.epa.gov/adc
ADC Improvements
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ADC Improvements
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18 Month Upgrade Schedule
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Application Hosting18 Month Tech Upgrade Schedule
Category FY11 Q1 FY11 Q2 FY11 Q3 FY11 Q4 FY12 Q1 FY12 Q2 NCC POC
Application Technologies
Application Servers (Shared)
ColdFusion 9 9 9 9 9 9 S. Fogarty
Domino (Shared Environment) 8.5 8.5 8.5 8.5 8.5 8.5 S. Fogarty
Oracle Application Server 10g 10.1.2.3.0 10.1.2.3.0 10.1.2.3.0 10.1.2.3.0 10.1.2.3.0 N/A G. Fernandez
Oracle Fusion Middleware 11g 11g 11g 11g 11g 11g G. Fernandez
Oracle Application Server (J2EE) 1.3 1.3 1.3 1.3 1.3 N/A G. Fernandez
GIS (J2EE) 1.5.0_13 1.5.0_13 1.5.0_13 1.5.0_13 1.5.0_13 1.5.0_13 T. Richards
Web Access Management (Identity & Access Mgmt - IAM)
Oracle Access Manager 10.1.4.2 10.1.4.2 10.1.4.3 10.1.4.3 10.1.4.3 10.1.4.3 R. Astin
Oracle Internet Directory (OID) 10.1.4 11.1.1 11.1.1 11.1.1 11.1.1 11.1.1 R. Astin
Web servers (Shared)
Apache2.2.82.2.16 2.2.16 2.2.16 2.2.16 2.2.16 2.2.16 R. Astin
Geospatial Data Gateway (GDG) 9.3 10 10 10 10 10 T. Richards
Data Technologies
Databases (Shared)
Oracle 11g 11g 11g 11g 11g 11g 11g G. Fernandez
Oracle 10g 10.2.0.4 10.2.0.4 N/A N/A N/A N/A G. Fernandez
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Federal Triangle Cash Cab
• How task orders have been awarded under ITS
EPA II?
A. 1
B. 50
C. 14
D. 1 million
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ITS-EPA II
• BPA awarded July 2009
• Multiple contractor award
• Task orders are competed
and awarded on an
individual basis
• Four main task orders are
associated with NCC
infrastructure services
• Most ITS-EPA II task orders
are expected to be fully
transitioned from ITS-EPA
by December 31, 2010
Task Order Awarded
Contractor
Transition
Date
Enterprise
Server Hosting
CSC 10/1/10
Network and
Security
Operations
TBD 12/31/10
Hosting,
National
SAIC 12/1/10
Custom
Applications
Management
CSC 10/1/10
Task Orders with NCC
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ITS-EPA II
Other Task Orders Awarded Contractor Award Date
E-Mail/Collaboration/MD BES CSC 9/15/2010
COTS Applications CSC 9/8/2010
Smart Conference Rooms ECS 8/9/2010
EOC/COOP SCI 9/23/2010
Network Infrastructure Services TBD FY 11
Local Infrastructure Support ECS 9/8/2010
Service Desk CGI 9/30/2010
Warehouse and Inventory Control SCI 9/9/2010
Specialized On-Site Services ECS 9/22/2010
TISS - CSIRC TBD FY 11
Other OEI/OTOP Task Orders
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• The NCC and the ITS EPA II community will
provide:– Continuity of support for customers during the transition
– Improved service delivery as a result of implementation
– A clear set of roles and responsibilities
– A streamlined process for hand-offs and communication across
tasks
– A cohesive contractor support team regardless of TO
– Repeatable procedures and templates across task orders
– A set of ITS-EPA II service management priorities that can be
supported by NCC employees and contractors
ITS-EPA II
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Data Center Efficiency
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History of NCC Facility Efficiencies
• Leadership in Energy and Environmental Design
(LEED) Silver Certification
• Department of Energy “Save Energy Now”
Assessment – 2008– Used for development of Energy Star rating criteria
– Improve utilization of CRAC units and increase temperature
– Improve positioning of perforated floor tiles
– Reduce lighting of unused areas
– Correct inadequate hot/cold aisle separation
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History of NCC IT Efficiencies
• Shared application platforms since 1997– Supporting 100s of national applications
– Shared resource pools to reduce costs
• Mid-range modernization 2005-2007– IBM P Series server virtualization
– 3PAR SAN storage virtualization
• x86 server virtualization initiated in 2009– Virtualization Readiness Assessment study
– Continuing to migrate existing servers
– All new servers virtualized (where possible)
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To The Future and Beyond
• NCC goal to achieve Energy Star certification– PUE or Power Usage Effectiveness
• Ratio of total data center energy use to total IT equipment
energy use – LOW SCORE WINS!
• Consolidation of additional servers at NCC where practical
• Current data center efficiency assessment with
Cisco– Expected outcome
• Efficient, extensible design based on newest technologies
• Improve NCC rack density and hot/cold aisle isolation
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Cisco Assessment Sketch Up
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Customer Outreach
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Customer Outreach
• Improve our notification capabilities to:– Announce planned outages 10 business days prior
– Notify affected customers for outages exceeding 15 minutes
– Include finer granularity (Cold Fusion, Domino, Oracle, etc.)
– Server specific (when necessary)
• Hold quarterly application hosting Web conferences with application owners
– Provide updates on NCC initiatives and progress in achieving goals
– Opportunity for customers to provide feedback
– Contact Vicente (Paul) Cusumano at [email protected]
• Launch revamped intranet site with easy to find information, including contacts
• Application deployment Wiki on ADC website to provide a communication mechanism for customers
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Federal Triangle Cash Cab
• Who can you call with a question, a concern, a
suggestion or just to find something out?
A. GhostBusters
B. Ask Jeeves
C. CNN
D. Maja and Wayne
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Contact:Maja Lee, Branch Chief
Applications Solutions [email protected]
202-564-1436
Wayne Eason, Branch ChiefHosting and Storage Solutions
