NC Builder Magazine Fall 2011

Vol. 41, No.4 Fall 2011

The official magazine of the North Carolina Home Builders Association

21st CenturyBuilding Expo & ConferenceSeptember 14-16, 2011 • Charlotte, NCExpo Floor Open Sept. 15-16, 2011

ibs time

2012 NAHB International Builders’ Show®

Get a year’s worth of value in just 96 hours!

February 8-11 • orlando • buildersshow.com

2001,000

500,000

education sessions +industry suppliers +net square feet of exhibit space

IBS12-MemberReg-PrintComm.indd 2 7/8/11 9:57 AM

Contents 4. President’s Message

15. Knowledge Builder: NCDOL issues updated fall protection directive. Find out how it affects your business.

Visit us at booth #834FeaturesVol. 41, No. 4, Fall 2011

21CBEC is an important member benefit 5NCHBA Executive Vice President Mike Carpenter reminds members to take advantage of the 21CBEC.

21CBEC exhibitors share products and services 6These companies will be showcasing the products and services they have to offer. Talk one-on-one with building industry suppliers and vendors about your business needs.

Schedule at-a-Glance 7Use this handy reference to plan your days at the 21CBEC.

Take advantage of educational opportunities 8A three-day educational conference offers everyone in the home building industry the opportunity to stay up-to-date on new building techniques, technologies and marketing strategies.

Celebrate Oktoberfest at the STARS Awards Gala 14Join us as we celebrate the achievements of the home building industry in the Southeast.

The official magazine of theNorth Carolina Home Builders Association 2005 Communicator Award Winner

Dedicated to the advancement of the home building industry, North Carolina Builder (ISSN 1552-8685) is published monthly for the members of the North Carolina Home Builders Association, P.O. Box 99090, Raleigh, N.C. 27624-9090. (800) 662-7129 • http://www.nchba.com

MikeCarpenterExecutive Vice President [email protected] and General Counse l

LisaMartinDirector of Government Affairs [email protected]

RobertPrivottDirector of Codes and Construction [email protected]

JessicaHayesDirector of Political Affairs [email protected]

KathrynAtkinsonDirector of Membership Services [email protected]

DeborahAlfordDirector of Exhibitions [email protected] and Education

TracieGarrettDirector of Exhibitor Services [email protected]

KepPaylorVocational Education [email protected]

MikeElledgeController [email protected]

ErinJonesManager of [email protected] Political Operations

HeatherMassengillDirector of Communications [email protected] and Managing Editor

BrittanyWeathersbeeAssistant Education Coordinator [email protected]

BethGrayReceptionist [email protected]

Publisher Kevin NaughtonGraphicDesigner Jason GabelAdvertisingSalesManager Brenda PoeAdvertisingSalesMarsha Suwienski: (800) 935-1592, ext. [email protected] Poe: (800) 935-1592, ext. [email protected]

Publishedby:

2929 Davison Rd., Flint, MI 48506 • (810) 239-5763

Acceptance of advertising in North Carolina Builder does not imply endorsement of the product or service by NCHBA. Opinions expressed in articles are those of the authors and people quoted and not necessarily those of NCHBA, nor does mention of specific products in edito-rial content imply endorsement by NCHBA. No material may be reproduced for further publication without the express permission of the association.

North Carolina Builder is published for the princi-pals and employees of all member firms of the North Carolina Home Builders Association and its receipt is included in the membership fee. North Carolina Builder is published six times per year. Since the mailing list used by North Carolina Builder is compiled according to membership records, address corrections should be directed to your local association. Dues paid to NCHBA are not deductible as charitable contributions for income tax purposes. However, they may be deductible as ordinary and necessary business expenses subject to restrictions imposed as a result of association lobbying activities. NCHBA estimates that the nondeductible portion of your 2011 dues — the portion that is allocable to lobbying — is 31 percent.

Affiliated with the National Association

of Home Builders.

Fall 2011 NoRTHCARoLiNABuiLDER 3

Bill Daleure, PresidentErik Anderson, President-ElectJ. Gary Hill, First Vice President Lyle Gardner, Immediate Past President & NAHB Executive Committee State Rep.Buddy Hughes, NAHB Executive CommitteeMike Carpenter, Executive Vice PresidentPatrick Mann, Vice President, Region IGlenn Morrison, Vice President, Region IIChad D. Collins, Vice President, Region IIIRalph Doggett, Vice President, Region IVDensel Williams, Vice President, Region VBrian Pace, Vice President, Region VIMarty Needham, Vice President, Region VIIBrian Robinett, Vice President, Region VIIIKevin Annas, Vice President, Region IXSean Sullivan, Vice President, Region XBarry Tutor, Secretary/TreasurerElliot Mann, Presidential AppointeeMike Gerber, Presidential AppointeeJeff Stokley, Presidential AppointeePaulette Frantz, Associate Members ChairNatalie Fryer, Executive Officers ChairEmilee Collins, NCPWB Chair

2011 NCHBA Leadership

4 NoRTHCARoLiNABuiLDER Fall 2011

I hope this finds you well and in good spirits, as we are now nearly three quarters through 2011. It has been a bumpy ride, but all of you with whom I have had the pleasure to meet and speak with have been optimistic and hopeful for

the future, and I concur.The NCHBA Executive Committee, staff and standing

committees have been busy working to complete the goals and objectives of the Strategic Plan adopted at the 2010 fall planning retreat. Many of these have been accomplished and some are ongoing for the next few years. Details and progress reports will be posted on the NCHBA web site and discussed in NCHBA Monday Briefing. I want to thank all those members and staff that work tirelessly to make this possible. A few of the most significant items that you can benefit from now are:

1. A new user-friendly NCHBA web site with a private Members Only section (your password was included in the 21st Century Builder Expo and Conference announcement Email [email protected] or request the password.).

2. NCBI discounted courses that can be held at your local HBA or in your region this year only.

3. Membership retention through the NAHB Touch Program. NCHBA provides financial assistance to associations of 300 members or less (based on NAHB membership numbers as of 12-31-10) to participate in this program. If your local HBA has not yet signed up for this beneficial program, please encourage your Board and EO to do so immediately. Contact NCHBA Director of Membership Services, Kathryn Atkinson, for full details on the Touch Program and available financial assistance.

4. Our top ten legislative victories that save you tens of thousands of dollars for every home you build

(see the top ten legislative victories in NCHBA Monday Briefing).

Another NCHBA member benefit is the upcoming 21st Century Building Expo and Conference in Charlotte from September 14-16. If you haven’t yet registered, please do so now. A few highlights of the 21CBEC include: the STARS Awards Gala honoring the best of the best in every category of our industry; educational classes equal to the quality

found at the International Builders Show, including those needed to achieve Builder and Associate designations; and an Exhibit Hall offering the latest new building systems and materials. Everyone who has attended in the past has received knowledge and found products that have improved their business operation and profitability. Once here, participate in the 3rd Quarter Board of Directors meeting on September 17 to be a part of key decisions being made. Whether you are a large or small company, your view point is important to give NCHBA the knowledge and balance to make decisions that affect our industry, and ultimately the NC economy, in a positive way.

“Member Value” is a term we use to describe a variety of ways. We, as members of NCHBA, benefit from our membership. Though one benefit may hold more importance to you than another, I believe we all can agree that establishing and maintaining a business-friendly environment and stopping or reversing unnecessary or excessive regulation is paramount for our industry. Failure in this arena is not an option. Tens of thousands of dollars per home are at risk on this issue. Our Government Affairs staff, Lisa Martin and Jessi Hayes supported by Mike Carpenter, are the best at what they do and have the respect and trust of our legislators. They need your help to maintain the success they’ve achieved. Contributing to NC BUILD-PAC is your way to help them maintain access to key legislators, aid the re-election efforts of those who support our housing issues, and help elect pro-housing candidates to replace those who don’t. I am asking everyone to donate a minimum of $10. Many have done much, much more. If you have already contributed, thank you, and I ask you to encourage your fellow members to do so. If you have not yet given, I ask you to do so today. It’s as easy as clicking the Donate Now button on the NCHBA web site under the NC BUILD-PAC tab or in the Monday Briefing. Never has so little allowed so much to be done for you and your business. I thank you in advance for your contribution.

Housing starts and sales have rocked along the bottom for most of this year. Many potential home buyers have decided to wait and see if the home prices are really at the bottom before they buy. One way you might persuade them to buy now is to enlighten them about the relationship between interest rate and home price. In 1st Quarter of 2007, the median national home price was $235,257 and the interest rate was 6.55% for a 30-year fixed mortgage. The median household income could only qualify for a $173,454 home. In 1st Quarter of 2011, the national median home price was $187,500 and the interest rate was 4.5%. The median household income could qualify for a $203,000 home. The message is buyers have unprecedented home buying power now with this low interest rate environment. Avoiding even a slight rise in interest rate is more important than waiting to see if home prices decline. Run the math in your area and use this as a buy now tool. I wish you every success in the months to come. Please call on me if I can be of assistance to you or your local HBA.

President’s Messageby Bill Daleure, 2011 NCHBA President

Daleure

Member Value — NCHBA members benefit from membership


Investing a few hours of your time could have big returns for your business.

Our industry continues to face tough times. For too long, NCHBA members have struggled to hang on to their businesses and make a living building homes and supplying goods and services for those

homes. Thankfully, North Carolina’s home building industry has fared much better than in other parts of the country. Recent economic reports I’ve seen indicate that many economists believe the worst is behind us.

For eight years now, your state home builders association has been hosting the 21st Century Building Expo & Conference (21CBEC). This event is one of the most important benefits we offer our members, and I hope that you will join us September 14-16 at the Charlotte Convention Center. You will have the opportunity to gather with other industry professionals from across the Southeast for education and networking. I have no doubt that you will leave the 21CBEC with ideas and techniques that will position your company so that it is ready to take advantage of an improving market. There are a variety of ways to participate in the 21CBEC, including options for every budget.

EducationalConferenceThe 21CBEC provides the best educational conference experience

in the Southeastern United States with more than 50 courses and seminars being offered over three days. These cutting-edge NCBI, NAHB, and general session courses will be taught by experts who will provide information that will be useful in helping you survive. Many of these instructors have presented these same courses at the International Builders Show and at other events across the nation.

I invite each of you to read through our conference schedule found on page 8. In selecting our conference schedule, our goal was to offer courses and seminars that will allow you to gain critical knowledge about the current marketplace and learn how best to position your company in a way that will significantly increase your prospects for success.

A few highlights of the educational conference include: • Green Building for Building Professionals and Basics of Building will

be offered for those interested in earning your Certified Green Professional designation. More than 500 builders in North Carolina hold this useful and popular designation. These are the only courses required to earn the designation.

• Two courses for the increasingly popular Certified Aging-in-Place Specialist designation will also be offered: Marketing and Communication Strategies for Aging and Accessibility (CAPS1) and Design/Build Solutions for Aging and Accessibility (CAPS2).

• Our Full Delegate registration for just $85 enables you to take in any of our more than 25 general session seminars. Topics include energy efficiency, marketing strategies, social media, remodeling and more. See page 8 for complete descriptions of all the courses and seminars being offered.

ExhibitHallCourses are not the only way to acquire critical knowledge to improve

your business. Exhibitors will be displaying the latest in goods and services

to serve the residential construction industry. Pick up new ideas and new technologies to better run your business. Examine new products and services that may help you deliver higher value to your customers and set you apart from your competition. For just $10, you can visit the Expo Floor September 15-16. For a small investment of your time and resources, you have the opportunity to obtain a significant return.

The Exhibit Hall will be open on a new schedule this year. For several years, our educational conference attendees have been disappointed to not have more time on the Expo Floor. We’re helping to remedy that situation this year, in addition to giving those of you who can’t leave work during normal work hours another opportunity to visit the floor.

On Thursday, Sept. 15, the Expo Floor will be open from 11 a.m.–7 p.m. From 5 p.m.–7 p.m. beer and snacks will be served while you visit with exhibitors. On Friday, Sept. 16, the Expo Floor will be open from 9 am. – 3 p.m.

NetworkingopportunitiesOften times, it is the casual conversation that you have with your

fellow builder or associate member that can give you an idea for your

Executive Vice President’s Messageby Mike Carpenter, NCHBA Executive Vice President

21st Century Building Expo & Conference is an important benefit for NCHBA members

Carpenter

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NAHB_HP_C_Quarter_Vertical(See Executive Vice President on page 9)


Don’t miss the 21st Century Building Expo & ConferenceThe21CBECwillbeheldthisyearonSept.14-16inCharlotte,NC.Registeratwww.21buildingexpo.comorcall1-800-662-7129formoreinformation.

2011 Exhibitors2-10 Home Buyers WarrantyABC Supply CompanyAGM ImportsAssociated HardwoodsBB&TBlue Ridge FiberboardBonded Builders Warranty GroupBuilders Mutual Insurance Co.Canyon StoneChampion/Genesis HomesClimateMaster Inc.Construction JournalCosentino NACrown HeritageCustom-Arch, LLCDal-TileDanze and Gerber Plumbing FixturesDealers Supply and Lumber CoDemilec USA, LLCDixie HomecraftersDuradek MidAtlanticEchoFirst Inc.EFIElectriCities of North Carolina, Inc.Estate Iron & Classic Antique PineFiberweb/TyparFireside Hearth & HomeFloorMax DirectGenova ProductsGM Fleet & Commercial OperationsGRK Fasteners

Habitat for Humanity RestoresHandcrafted Homes, LLCHanson Building ProductsHispanic Contractors Association of the CarolinasHomeTeam Pest DefenseJames HardieKing Architectural MetalsLake Norman Chrysler Dodge Jeep RamLegacy Pre-Finishing Inc.Log Homes of AmericaMetwood Inc.Moen Inc.M-RockNC Healthy Built Homes Program- NC Solar CenterNC Petroleum & Convenience MarketersNC State University–Wood Products ExtensionNorbordNorth Carolina 811North Carolina Energy Efficiency AllianceNorth Carolina Home Builders AssociationNorth Carolina Housing Finance AgencyODL, Inc.O’Hagin’sOtis at HomePacific MDF Products, Inc.ParksitePCA Products, IncPella Window & Door Co.Piedmont Natural GasPine Hall Brick

Pinnacle Sales Group, Inc.Power Partners SolarProBuildProfessional Warranty Services Corp.PSNC EnergyQuality Stone Veneer, Inc.R-Anell HomesResidential Elevators, Inc.Residential Warranty Company, LLCRT Marketing inc.Schluter SystemsScreenezeScreenmobileSimpson Strong-TieSmart Vent Flood VentsSoftPlan Systems, Inc.State Board of Examiners, Plumbing, HeatingSunTrust MortgageSuperior Walls of NCSVE Portable Roadway Systems, Inc.The Dow Chemical CompanyTightLines DesignsTracPipe CounterStrikeTransoms DirectTrex Company, Inc.TURFworthyUSP Structural ConnectorsVinyl Siding InstituteWater Furnace InternationalWinDoor Inc.

Current as of August 17, 2011

Networkwithfellowbuilders,exhibitorsat21CBEC21CBECGolfTournamentSept.14,11:30a.m.shotgunstart•CharlotteGolfLinksEnjoy a round of golf while you network with Expo attendees and exhibitors. Proceeds from the tournament will be donated to Habitat for Humanity of Charlotte, so get a four-some together and contribute to a great cause. $80/person

NASCARovertheWallTourSept. 14, 1:30 p.m. – 4:30 p.m.This tour allows fans to experience the extreme 24-degree banking in the turns when the tour van takes a lap around the 1.5-mile track. The two-hour tour includes all areas of the speedway including pit road, the garages and Victory Lane. Just $35 per person and includes round trip transportation.

Builder’sBeerGardenandHappyHourSept. 15, 5 p.m. – 7 p.m.Brand New Event This Year! Attendees and exhibitors have been asking for extended floor hours, and that is just what we have delivered! Enjoy a beer and snacks as you visit exhibitors on the Expo Floor. It’s a great opportunity for those folks in classes the majority of the day or for those who couldn’t take time off work to have the chance to visit with exhibitors. Free event.

ExpoHoursCutting-edge products and services, top-notch materials, and innovative technology will all be on display at the 21st Century Building Expo & Conference.

Thursday,September15,2011—11a.m.to7p.m.EXTENDED Hours for 2011! Stop by the Expo Floor after your work day or after educational classes end for a beer and snacks.

Friday,September16,2011—9a.m.to3p.m.


Schedule at-a-GlanceWednesday,September14

7:30 a.m. – 5:00 p.m. Registration Open

8:00 a.m. – 6:00 p.m. Move-in day for Exhibitors

8:00 a.m. – 5:00 p.m. NCBI & NAHB Courses

11:30 p.m. – 5:00 p.m. Expo Golf Tournament (Charlotte Golf Links)

1:30 p.m. – 4:30 p.m. NASCAR Over the Wall Tour (Charlotte Motor Speedway)

6:00 p.m. – 7:00 p.m. STARS Awards Reception (Hilton Charlotte Center City Hotel)

7:00 p.m. – 10:00 a.m. STARS Awards Gala (Hilton Charlotte Center City Hotel)

Thursday,September15


8:00 a.m. – 11:30 a.m. NCBI & NAHB Courses

8:00 a.m. – 11:00 a.m. General Session Seminars

11:00 a.m. – 7:00 p.m. Exhibit Hall Open

11:30 a.m. – 2:00 p.m. Dedicated Floor Hours

12:00 p.m. – 1:00 p.m. Conference Lunch on Expo Floor (Full Delegates & CE Students only)

2:00 p.m. – 5:30 p.m. NCBI & NAHB Courses (continued)

2:00 p.m. – 4:00 p.m. General Session Seminars (continued)

5:00 p.m. – 7:00 p.m. Dedicated Floor Hours/Builder’s Beer Garden and Happy Hour on the Expo Floor

Friday,September16


8:00 a.m. – 11:30 a.m. NCBI, NAHB & General Session Seminars

9:00 a.m. – 3:00 p.m. Exhibit Hall Open

11:30 a.m. – 2:00 p.m. Dedicated Floor Hours

12:00 p.m. – 1:00 p.m. Conference Lunch on Expo Floor (Full Delegates & CE Students only)

2:00 p.m. – 5:30 p.m. NCBI & NAHB Courses (continued)

2:00 p.m. – 4:00 p.m. General Session Seminars (continued)

3:30 p.m. – 11:00 p.m. Exhibitor Move – out

5:00 p.m. – 7:00 p.m. NCHBA Executive Committee Meeting (Hilton Charlotte Center City Hotel)

Saturday,September17

9:00 a.m. – 11:00 a.m. NCHBA Board of Directors Meeting (Hilton Charlotte Center City Hotel)

GET$10oFFyouRREGiSTRATioN!Enter promo code NCBM and receive a $10 discount from your registration fee. This discount will make the Expo Floor FREE if you register by Sept. 13. Register online at www.21buildingexpo.com and use NCBM as the promo code.

Expo SponsorsWe are honored to partner with these distinguished companies. Their sponsorships make it possible for us to offer you a high-caliber Expo and educational conference. Join us in thanking this prestigious group of 2011 21st Century Building Expo & Conference sponsors.

ConferenceLunchCo-Sponsor

RegistrationSponsor

LanyardSponsor

Builder’sBeerGarden

HappyHourSnacks

BagSponsor


The 21st Century Building Expo & Conference offers three days of seminars and continuing education courses taught by a faculty of

nationally-recognized speakers and instructors. Our top-notch educational conference will help you expand your business, profitability, professionalism and knowledge. Take advantage of the dynamic classroom environments, learning not only from your instructors, but also from your peers in the residential construction industry.

We have carefully selected a varied course schedule to meet the challenges that the industry is facing today. Everyone in the home building industry—home builders, remodelers, industry associates and site superintendents—will find a course or seminar that can help you in your business.

There are three types of educational courses taught at the 21CBEC:

North Carolina Builder Institute (NCBI) courses offer builders and associates a specialized curriculum with tracks in project management, business management, leadership, diversification, building and computer technology, design, customer service and marketing. Achieve your Accredited Builder (AB), Accredited Master Builder (AMB), Accredited Associate (AA), Accredited Master Associate (AMA) or Accredited Residential Superintendent (ARS) designation through this program. These designations are recognized by the N.C. Licensing Board for General Contractors and will appear on your license. Visit the NCBI website at www.nchba.com for more details on the program.

Cost: $90 per 4-hour course; $180 per 8-hour course

NAHB Education courses offer building industry professionals educational opportunities that will further their professional growth and the success of their business. Courses that count

toward the following designations will be offered: CAPS, CGA, CGB, CGP, GMB, GMR, Master CGP and Master CSP. For more information on the NAHB designations, go to www.nahb.com. Cost: $225 per 8-hour course; $395 per 16-hour course

General session seminars are offered Thursday and Friday on the latest topics in home building. From energy efficiency and building codes to sales tactics and Internet marketing, there is a topic for every builder or associate.

Cost: $85 before Sept. 13; $100 after Sept. 13

Wednesday, September 14Borrowing Bucks for BuildersNCBIBM203•8a.m.–4:30p.m.

This course highlights AD&C - acquisition, development, construction and permanent - lending. Participants will receive valuable information with respect to working with banks, laws governing construction financing, current lending practices, the ins and outs of obtaining construction loans and alternative financing. In addition, there will be an in-depth look at permanent financing as well as acquisition and development financing.

Instructor: Jim Bowman • Designations:AB, AA, ARS

Financial ManagementNAHB•8a.m.–5p.m.

Improve productivity and increase profits by applying essential financial management techniques used in successful businesses. This course for building professionals discusses financial tools you can apply immediately to achieve financial success. Learn how to work with annual operating plans and budgets, financial reports and operating ratios and revenue forecasts that control profitability and identify adjustments.

Instructor:TomStephani •Designations:CGA, GMB, GMR

Green Building for the Building Professional (Day 1 of two-day course)NAHB•8a.m.–5p.m.

Implementing cost-effective green building into your construction practices begins with up-front planning that examines the whole house and the building science behind it. In this two-day course, you will learn how to apply the ANSI-approved National Green Building Standard™ in the construction of a new home, remodel, site development or multifamily project. With a focus on flexibility and a sound knowledge base, the course provides the tools for a successful green project.

Instructor:MichaelStrong•Designations:CGA, CGB, CGP, GMR, Master CGP

Marketing and Communication Strategies for Aging and Accessibility (CAPSI)NAHB•8a.m.–5p.m.

Millions of Americans are living longer and more active lives. And with their changing lifestyles, maturing Americans are also looking to revitalize their home environments. Identifying these opportunities and developing the skills to interact with 50+ customers can help you grow your business dramatically. Learn best practices in communicating and interacting with this exciting and evolving population, and take advantage of one of the fastest growing market segments in remodeling and related industries.

Instructor:BeverlyKoehn•Designations:CAPS, CGA, Master CSP

Trade Contractor RelationshipsNCBIPM303•8a.m.–4:30p.m.

In today’s construction industry, changing technologies, increased litigation and desperation to find good, quality labor have made good trade contractor relations more important than ever. This course will focus on the ups and downs general contractors face in finding good trade contractors and training them in communications, scheduling and understanding the legal challenges, all while building long lasting relationships with the trades.

Instructor:GregIsenhour•Designations:AMB, AMA

Internet Marketing for the Building ProfessionalNCBIMK202•8a.m.–11:30a.m.

Do you have a great Website, but no one can find it? Your Website does not portray the quality of company that you are? Confused about Internet

21CBEC to Hold Educational Courses and Training

for the Home Building Industry

Registrationoptions

TypesExpo Floor/ Builder’s Beer Garden

NCBI/NAHB Classes

General Session Seminars

Conference Lunch Thurs. & Fri.

Fees

Expo Floor Only ü$10 before Sept. 13; $25 after Sept. 13

Full Delegate ü ü ü$85 before Sept. 13; $100 after Sept. 13

Continuing Education ü ü ü üCourses vary depending on length; see registration form


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search engines? Is search engine marketing for you? Learn how to leverage the power of Internet marketing in this informative seminar!

Instructor:JohnDiCristo• Designations:AB, AA, ARS

Managing Time: Your Key to SuccessNCBIPM101•8a.m.–11:30a.m.

This course is designed to discuss various time management tools and how their use can affect profitability and productivity for you and your company. Group discussions will help you learn what tools other people or companies use and the results they have achieved. Basic project scheduling will also be discussed briefly, time permitting.

Instructor:ErikAnderson•Designations:AB, AA, ARS

Completing Your Projects on TimeNCBIPM201•1p.m.–4:30p.m.

An in-depth look at the basics of project scheduling and how to create a schedule by hand. We will also take a brief look at MS Project and discuss how its use can save time and money as compared to conventional methods of scheduling.

Instructor:ErikAnderson•Designations:AB, AA, ARS

Making the SaleNCBIMK201•1p.m.–4:30p.m.

Salesmanship has changed dramatically over the past decade. The old sales “tricks” don’t work anymore. Today’s buyers are more informed and better educated than ever before. This seminar will explore issues important to today’s home buyers and give the participants solid ground for making the sale.

Instructor:SteveMonroe•Designations:AB, AA, ARS

Thursday, September 15Basic Engineering DesignNCBIBT102•8a.m.–5:30p.m.

You will have the opportunity to identify basic engineering principles and practices incorporated in residential dwelling design and construction. This course offers students a working knowledge of engineering methodology involved in the performance of structural components of residential construction. Students will gain an understanding of engineered design relative to code compliance.

Instructor: Steve Knight • Designations:AB, AA, ARS

Customer ServiceNAHB•8a.m.–5:30p.m.

Make your business grow by keeping your clients happy during and after the sale. This course teaches you how to manage every phase of customer interaction from the initial contact through construction, the warranty

business. The 21CBEC has many networking opportunities, both casual and more formal, that you will read about in this issue. I hope that you will participate in our special events while you are in Charlotte.

RegisterTodayatwww.21BuildingExpo.comFor the past eight years, many NCHBA members have taken advantage of the convenient

location for a conference that rivals the quality of the much larger International Builder Show. If you have attended the 21CBEC, you know the benefits and we hope to see you again this year. If you have never attended the 21CBEC, we hope that you will make the commitment and small investment to attend this year. It’s a decision we know you won’t regret.

To register or to get more information, visit www.21buildingexpo.com or call NCHBA at 1-800-662-7129.

ExecutiveVicePresident(continued from page 5)

(See Educational Courses and Training on page 10)


period, and beyond. Keep your customers satisfied with planning, execution and follow-up of your projects and they’ll be spreading good news about you and your company for a long time to come.

Instructor:BeverlyKoehn•Designations:CGA, CGB, CGR, Master CSP

Green Building for the Building Professional (Day 2 of two-day course)NAHB•8a.m.–5:30p.m.

Implementing cost-effective green building into your construction practices begins with up-front planning that examines the whole house and the building science behind it. In this two-day course, you will learn how to apply the ANSI-approved National Green Building Standard™ in the construction of a new home, remodel, site development or multifamily project. With a focus on flexibility and a sound knowledge base, the course provides the tools for a successful green project.

Instructor:MichaelStrong•Designations:CGA, CGB, CGP, GMR, Master CGP

Design/Build Solutions for Aging and Accessibility (CAPS2)NAHB•8a.m.–5:30p.m.

The maturing of the U.S. Baby Boomer population is a huge opportunity for remodelers. As this consumer group expands, more and more are interested in remodeling their home to fit their new lifestyle and abilities. This Certified Aging-in-Place Specialist (CAPS) course will help you understand the guidelines and requirements of accessibility, the importance of doing an assessment with input from occupational and physical therapists as well as qualified health care professionals, and the significance of good design in making modifications that can transform a house into a safe, attractive, and comfortable home for life.

Instructor:HalVonNessen•Designations:CAPS, CGA, Master CSP

Get the LEAD Out: Motivating Others with Powerful, Effective PresentationsNCBILD101•8a.m.–5:30p.m.

In this course you will observe your personal transformation as a communicator. Discover three ways to create lectures that will hold the attention of audiences as you execute some of the training learned during class. Students will gain techniques that will make their small group presentations on target and they’ll receive many other helpful hints throughout the day. You will leave with a new sense of confidence in your ability to capture and maintain the attention of a group, regardless of its size. Students will need to bring a sense of humor and their favorite story or joke to share and are also urged to bring marketing materials from their business.

Instructor:SteveMonroe•Designations:AB, AA, ARS

Dealing With City HallNCBILD306•8a.m.–11:30a.m.

This course studies the structure of local government and includes such items as which officials are elected and which are appointed, tips on getting to know your officials, and the best way to reach them with industry news. In addition, we will discuss the impact of residential development on our communities and how to tell fact from fiction.

Instructor:BuddyHughes•Designations:AMB, AMA

Personnel: Managing Your PeopleNCBIBM202•8a.m.–11:30a.m.

In the building business, management issues are diverse. We mange employees in the office as well as those at various job sites in different locations. Additionally, we must manage trades people who are not employees, but whose work we are responsible for approving. Hiring, firing, directing, motivating, problem-solving and coaching teams of differing backgrounds and responsibilities is a challenge. In this course, we will look at personnel strategies for managing our most valuable resources, our people.

Instructor:GregIsenhour•Designations:AB, AA, ARS

Sisterhood of the Traveling Laptop: What Women Want Online & OnsiteGeneralSession•8a.m.–9:30a.m.

Are you doing everything you can to attract women in your online marketing and onsite presentation? This seminar will show you how to appeal to the “power of the purse” with your Web site, social media marketing and onsite demonstration. Discover how to bundle your home’s convenience and health and safety features into an irresistible package designed for today’s multi-tasking woman. Join three of the industry’s top coaches to learn the inner secrets of the sisterhood of the traveling laptop.

Speakers: Carol Flammer, Meredith Oliver, Kelly Mulcrone

Understanding High Performance Window TechnologiesGeneralSession•8a.m.–10:15a.m.

In this seminar you will (1) understand energy losses and gains in homes; (2) identify window air spaces and gasses, value of gasses and R-value; and (3) learn about terms, definitions, window labeling, U and R values and solar heat gain.

Speaker: Steve Easley

Integrating Solar Energy Into Your ProjectsGeneralSession•9a.m.–10a.m.

Presentation addresses added value to builders when adding solar water, heating

and solar photovoltair systems to their list of upgrade options. We will address the value of doing a solar rough-in on every homes.

Speaker: Graham Alexander

Great Balls of Fire: How to Keep Yourself and Others MotivatedGeneralSession•9a.m.to12p.m.

One of the greatest challenges we all face is keeping ourselves motivated. This is particularly difficult and extremely important during these challenging economic times. It’s easy to lose enthusiasm and get burned out, stressed out, and finally - checked out. This high-energy session will give you six steps for getting the fire back in your life and some quick tips for keeping yourself up. It will also give corresponding steps to keeping others motivated – morale is at an all time low, so this is timely and vital information. You’ll leave the session with: -- Updated goals and an action plan for your own motivation -- Ideas for how to motivate others (without spending a lot of money) -- Tips for being a better leader Course is geared towards local home builders association executive officers, board and committee members, volunteers, and others in a position of leadership.

Speaker: Denise Ryan

Taking the “Cuss” Out of Customer ServiceGeneralSession•9:30a.m.–11:30a.m.

Customer service is a whole lot more than the warranty service delivered after completion of the home. True customer service begins before the sale, continues during construction, and flows through the walk-through, punch list and warranty period. How we handle “customer service” issues can make the difference between a successful and profitable custom building company and one that just gets by. Setting limits, resolving disputes and creating a corporate culture committed to delivering and servicing what we promise are all part of an effective customer service program.

Speaker: Tom Stephani

The 11 Hottest Marketing Commodities of 2011GeneralSession•10a.m.–11:30a.m.

Marketing in today’s environment is fast-paced. Knowing what works and is effective changes by the hour in some cases. Twitter, Facebook and YouTube have made a significant impact for those companies using these tools, but will they last, and what is next? What are the cool and new tools to drive traffic and sales, and what should we look out for this coming year? Effective marketing is always the goal, and driving quality traffic must be the result! This session will help keep you in the cutting edge of marketing, setting

EducationalCoursesandTraining(continued from page 9)


the trends and identifying the players from the wanna-bees…after all, you can’t be late to this party or you will be out of time. Interactive presentation style. Two presenters will be firing off hot technologies and giving examples.

Speakers: Carol Flammer, Mitch Levinson, Zach Schabot

Biggest Energy Mistakes Architects MakeGeneralSession•10:30a.m.–11:30a.m.

In this seminar you will learn how to (1) understand insulation and cost effective levels; (2) understand vapor and air retarders and their correct installation and location; and (3) evaluate heating and air-conditioning equipment, sizing and installation.

Speaker: Steve Easley

Effective Management in Three Easy StepsGeneralSession•10:30a.m.–11:30a.m.

This one-hour presentation will include audience participation and questions and will focus on the three key actions (and the theory behind them) that any manager can apply to motivate his staff and free the manager’s time.

Speaker: Wade Miller

Managing By The NumbersNCBIBM303•2p.m.–5:30p.m.

When it comes to the bottom line, the numbers tell everything. Participants should come to this class with their company financials ready to discuss and learn from each other. Key financial ratios and benchmarks will be addressed as well as the number one question everyone wants to know, “How much can I make?”


Quality Control TechniquesNCBIPM103•2p.m.–5:30p.m.

This course will examine quality control techniques including TQC and other means of partnering with trade contractors to implement a zero-defect construction process.

Instructor:BuddyHughes•Designations:AB, AA, ARS

Energy Star for New Homes: Version 3.0GeneralSession•2p.m.–3p.m.

This presentation will include a PowerPoint overview of the New Energy Star for new homes guidelines version 3.0. The seminar will include requirements of the guidelines as well as benefits of an Energy Star home. How the guidelines will affect the home efficiency, durability, indoor air quality and safety will also be addressed.

Speaker: Dan McFarland

Friend, Fan, Follow or Fail: Discover the Basics of Social NetworkingGeneralSession•2p.m.–3:30p.m.

Don’t fail social networking! With consumers, Realtors and other influencers flocking to social networks, targeting them as Friends, Fans and Followers to will ensure that you don’t fail social networking. From account

set up on LinkedIn, Twitter and Facebook, as well as the top 10 Dos and Don’ts for each site, we will show you how to netweave it all together, save time and get a passing grade! This interactive seminar will include a LinkedIn presentation followed by Q&A, Twitter presentation followed by Q&A, Facebook presentation followed by Q&A, pop quiz (shhh don’t tell), rewards for correct answers, and a wrap-up with how the blog ties it all together.

Speakers: Carol Flammer, Mitch Levinson, Tammie Smoot

Residential Code UpdateGeneralSession•2p.m.–4p.m.

Join with builders and remodelers for an in-depth look at the changes to the 2012 North Carolina Residential Building Code.

Speaker: Robert Privott

Working with Custom Builders for Fun and ProfitGeneralSession•2p.m.–4p.m.

A training presentation designed to help manufacturers and vendors of products and services relate to and successfully sell to custom builders.

Speaker: Tom Stephani

Friday, September 14Basics of BuildingNAHB•8a.m.–5:30p.m.

Become a better industry partner by learning about the residential construction process from the builder/remodeler’s point of view. Associate members, builder/remodeler company staff, REALTOR®s and others will learn what it takes to build or remodel a home. With that knowledge, you will be able to see how your own interests, requirements and processes affect—and are affected by—those of the builder/remodeler.

Instructor:MichaelStrong•Designations:CGA, CGP, Master CSP

Diversification: Capitalizing on New Business OpportunitiesNAHB•8a.m.–5:30p.m.

Identify opportunities to build and diversify your business. This course examines more than twenty-five different opportunities within the construction industry that are ideal for expansion. Explore the different approaches and options diversification allows including commercial building, remodeling, special use structures and institutional projects. You’ll analyze the factors that affect success in diversification and learn the due diligence steps to take when preparing to diversify.

Instructor:TomStephani •Designations:GMB, GMR

Ethics and PrinciplesNCBILD302•8a.m.–5:30p.m.

Every day in many ways we all have tough choices to make. When you’re between a rock and a hard place does each one really matter

as long as we accomplish our ultimate goal? Have you ever caught yourself saying, “It’s okay, everybody does it.” Or “Hey, whatever works!”? Participants in this seminar will explore ethics and principles as they relate to decisionmaking and develop strategies for responding to the challenges of today.


Lead Based Paint Renovation, Repair & Painting Program Training8 a.m.–5:30 p.m.

If you perform repair, renovation or painting in homes built before 1978, you may need training on lead-based paint safe work practices now mandated by the N.C. Department of Health and Human Services. Under the Lead-Based Paint Repair, Renovation and Painting (RRP) program rules in North Carolina, beginning January 1, 2010, dust sampling technicians, firms, contractors, property managers and others performing renovation, repair and painting projects for compensation that disturb lead-based paint in homes and child-occupied facilities built before 1978 must be certified and must follow specific work practices to prevent lead contamination. Examples of groups that may need training include, but is not limited to, carpenters, painters, electricians, sheetrock/drywall installers, plumbers, HVAC, window replacement and maintenance workers. This eight-hour course will fulfill the education requirements of the NC RRP program.

Basic Accounting for BuildersNCBIBM103•8a.m.–11:30a.m.

This course will start at the beginning with the basic concept of debits and credits and proceed to develop an understanding of how accounting records are structured and how the records flow into financial statements (balance sheet, income statement, cash flow statement, etc.). Methods of constructing job cost systems, preparing cost budgets, and analyzing cash flow by job as well as overall cash flow will be explored. The basic concepts of implementing and setting up accounting software will be introduced.

Instructor:GwenVass•Designations:AB,AA, ARS

Basic: Computerized Construction Management and TechnologyNCBICA101•8a.m.–11:30a.m.

Computerized construction job costing is a one-step direct relationship to accounts payable and general ledger. This process saves time and gives the builder early alerts to budget overruns, tracking subcontractors and suppliers. Computer hardware, MS Office housekeeping and electronic file management will be covered.

Instructor: Cathy Judson • Designations:AB, AA, ARS

(See Educational Courses and Training on page 12)


Building Energy Codes: An IntroductionNCBIBT203•8a.m.–11:30a.m.

This course provides a basic introduction to the varied and complex issues associated with North Carolina building energy codes and is designed to speak to a broad audience with an interest in building energy efficiency, including builders, remodelers, architects, engineers and designers. The focus of this class will be to build long-term understanding of the NC Energy Code requirements and lasting capabilities of the construction marketplace to meet or exceed all required energy code standards in building designs, approved plans and constructed buildings.

Instructor:RobertPrivott•Designations:AB, AA, ARS

10 Key Components of a Successful Remodeling ProjectGeneralSession•8a.m.–9:30a.m.

Renovation projects are very difficult because your client is in the home on a daily basis. In this seminar, we will discuss important aspects that will make your renovation project a success, not just in your eyes, but more importantly, your client’s eyes. These little things will go a long way for your client.

Speaker: Erik Anderson

Introduction to Insulated Concrete FormsGeneralSession•8a.m.–10a.m.

This seminar will discuss: types of insulated concrete forms; residential and commercial applications; benefits and advantages of ICF construction; green building applications; typical construction process; typical sections and details; and code compliance.

Speaker: Buddy Hughes • Designations:AIA-approved

Mobile Marketing—The Time is NowGeneralSession•8a.m.–9:30a.m.

Todays new home buyer and realtor is on the go ... having access to your new home information anytime, anywhere, is more important than ever. Consumer adoption is on the rise and smart phones are quickly creating a perfect storm for mobile marketing.

Speaker: Tammie Smoot

Planning to Survive, Strategy for the New NormalGeneralSession•8a.m.–9:30a.m.

The volatile economy has changed how building companies operate. This program will show attendees how to anticipate future market changes, how to determine their competitive situation and will provide a template for planning an operation based upon today’s economy. Each participant will receive a 20-step industry trends analysis, a 100-point SWOT survey, and a planning

template. All participants will be asked to complete an industry trends survey during the program. The results will be reviewed during the program.

Speaker: Hal Von Nessen

The Art of Rediscovering ValueGeneralSession•8a.m.–9:30a.m.

Years of good markets have left many builders complacent about demonstrating the value their company offers. The recovery will not be successful if companies simply compete on price alone. Builders, remodelers and service providers must rediscover their niche, their expertise, and communicate that message to potential buyers to distinguish themselves from the crowd and capitalize on these opportunities.

Speaker: Beverly Koehn

If You’re Going To Run A Successful Business, You Need A Successful YOUGeneralSession•10a.m.–11:30a.m.

The success of your organization starts with you, not the economy, not the industry, it starts with YOU. This seminar will talk about getting rid of the emotional drains we all experience and then discuss ways to make sure we maintain a positive attitude that is exuded to others around us. This positive attitude will lead to success. We want you to walk away from this seminar feeling refreshed and optimistic.

Speaker: Erik Anderson

Capturing Realtor AttentionGeneralSession•10a.m.–11:30a.m.

This session will help you discover if you are doing everything you can to make your realtor programs successful. Are your incentive programs hitting the mark? Does your website provide the information that realtors need? Do you have the right tools to reach and communicate with realtors?

Speaker: Tammie Smoot

DIY Marketing Strategies to Increase Traffic, Sales and ProfitsGeneralSession•10a.m.–11:30a.m.

Marketing is more than communications. Determining the competitive situation, identifying a target market, and then establishing an effective marketing mix are the important fundamentals upon which an effective marketing program is built. This program identifies the steps in the process to minimize risks and maximize profit potential.

Speaker: Hal Von Nessen

Residential Elevator Planning Codes & SafetyGeneralSession•10:30a.m.–11:30a.m.

Whether looking for convenience or necessity, residential elevators have quickly become one of the most popular and sought after amenities found in up-scaled and luxury

homes. Multi-generational living has also reunited families under one roof and home elevators often solve the stairway issue when senior family members are challenged by difficult and dangerous staircases. Including an elevator in a remodeling project is often the preferred method over selling the home to solve multi-level environmental barriers. Home elevators add convenience, elegance and function to nearly any home. Otis at Home, the residential arm of the OTIS Elevator Company, has developed this one-hour presentation designed to prepare the participant with critical planning information that will assist the professional when designing the elevator space and incorporating the hoistway into the floor plan. Learn highly effective planning techniques while avoiding costly planning errors.

Speaker: Bill Kempf

Survival of the FittestGeneralSession•10a.m.–11:30a.m.

“Oh, the times they are a-changin.” Remember that line? Bob Dylan’s 1964 release soared in popularity as the country regrouped and mended after the lingering effects of the depression era and devastating assassination of President John F. Kennedy. Once again, leaders and business owners rose to the occasion and built a strong and unified nation. Since that time, housing has both boomed and bottomed out. With each cycle, new lessons and opportunities have surfaced. Learn how you can apply these lessons today to build a stronger business tomorrow. Remember, the change always comes with opportunity for those with open eyes.


Building CodesNCBIPM107•2p.m.–5:30p.m.

Builders and remodelers need to execute projects that comply with relevant codes and standards. This course explains why regulations are written, which agencies write them and how to deal with the representatives of those agencies. Topics include state and local building departments, plan review, permits, inspections, code enforcement and the appeals process. You will also discuss changes to the 2012 NC Residential Building Codes.

Instructor:RobertPrivott•Designations:AB, AA, ARS

Intermediate Computerized Construction Management & TechnologyNCBICA201•2p.m.–5:30p.m.

Computerized job costing, accounts payable and general ledger provide the foundation of construction accounting. This intermediate class goes beyond CA101 and into purchase orders, subcontractor control, work orders, payroll,

EducationalCoursesandTraining(continued from page 11)


Send radiant heat back where it came from

As temperatures and cooling costs soar, the new frontier in

house construction is increasing energy efficiency. Solarbord uses

heat-reflecting foil laminated to OSB to stop 97% of the sun’s radiant

energy. That can mean attics are up to 30˚F cooler, which translates

into cooler houses, lower energy costs and happier homeowners.

Make it the crowning achievement of every build

Solarbord, SFI CoC certified, installs like any roof sheathing

and gives builders an extra edge in these energy-conscious times.

And because it’s made in the USA and backed by a 25-year

warranty, you’ll have total confidence in its quality and durability.

RADIANT BARRIER SHEATHING

BUILD THE COOLEST HOUSES WITH

SOLARBORDRADIANT BARRIER SHEATHING

Build energy efficiency into every house – watch the video at SolarbordOSB.com to find out how.

budget controls, scheduling, billings, draws and general ledger reconciliations. Electronic file organization, security and electronic communications will also be discussed.

Instructor: Cathy Judson • Designations:AB, AA, ARS

The ABCs of Building Quality Concrete Floors and DrivewaysNCBIBT101•2p.m.–5:30p.m.

During this course we will discuss how to build quality concrete slabs and driveways, including basic design principles and practical repair methodologies. This course will provide you with basic knowledge to construct durable concrete slabs on ground and to understand and/or prevent problems associated with one of the most costly problems experienced in residential construction; this is a great opportunity to improve the quality of your homes by learning the ABCs.

Instructor: Roberto Nunez

Mastering the Present, Preempting the FutureGeneralSession•2p.m.–3:30p.m.

PowerPoint presentation will discuss the importance of marketing in these difficult times. Attendees will learn the importance of marketing for the future; how to understand their position in the market; how to identify

focus on weaknesses; and how to set appropriate goals.

Speaker: Charles Graham

Process for Success: Consumer Preference, Competitive Pricing & Green ProductsGeneralSession•2p.m.–3:00p.m.

Buyers are more discerning than ever, with access to a wide variety of choices. Our expert panel will provide timely ideas on wresting share away from foreclosures, short sales and resales; a strategy to compete in a challenging market. Learn to analyze the affects of value pricing in conjunction with buyer preferences. Focus on green features and product case studies in actual field conditions to better understand costs/benefits. Learn to challenge your internal team and consultants to work in a cross-disciplinary fashion, to break the mold for affordability and energy efficiency design. Take away a framework to position your firm as a leader in pricing, consumer preference and sustainable products that will drive home buyer demand now and in the future.

Speaker: Rohit Anand

Strategy Shift: Moving From Defense to OffenseGeneralSession•2p.m.–3:30p.m.

Extended challenging markets over the past five years have forced many companies

to operate solely on the defensive, simply dodging bullets. Even though a defensive strategy is important in the total game plan, it can’t be your sole objective. Without offensive tactics, businesses die. Successful companies always have a strategic plan of attack and never allow losses and market naysayers to completely overshadow their total management style and directives. Learn how you can change the tone and strategy of your plan to include important offensive postures. Don’t allow your team to become totally defensive oriented. Now is the time to change the game plan. Now is the time to make it happen.


The Basics of Quality Residential ConstructionGeneralSession•2p.m.–4p.m.

This course is an overview of residential construction practices that should be followed from building layout to finishing the interior and exterior. The seminar will concentrate on construction specifics that prevent callbacks and encourage the homeowners to recommend you to prospective buyers.

Speaker: David Smith

REGiSTERATWWW.21BuiLDiNGExPo.CoM

oRCALL1-800-662-7129.


by Kathryn Atkinson, NCHBA Director of Membership Services

Ready for a vacation? Dust off your dirndl, break out the lederhosen, and take in the sights and sounds

of Germany’s Oktoberfest during the 2011 STARS Awards! Join the festivities on Wednesday, September 14, at the Hilton Charlotte Center City Hotel in Charlotte, North Carolina. No passport or jet lag required! Join your colleagues and fellow HBA members to honor the achievements of the industry’s best from North Carolina and beyond.

The Hilton Charlotte Center City Hotel in uptown Charlotte is again the location of this year’s event. Each year, the STARS Awards Gala is an opportunity to gather and honor the achievements of builders, associates and professionals across the home building industry who excel in their respective fields as well as the accomplishments of our local associations. The evening begins with a reception at 6 p.m. followed by dinner and awards at 7 p.m.

The STARS Awards offer a wide range of categories and present a wonderful opportunity for HBA members from many different areas of expertise to receive professional recognition. Each award recipient will receive a stunning trophy and be featured in a striking multimedia presentation set to display the best that the industry has to offer. Category headings include marketing and advertising, information center, landscape design, interior merchandising, architecture/floor plan, renovation/remodeling, community of the year, local HBA awards, special projects, and NCHBA Distinguished Builder and Distinguished Associate Members of the Year.

Come help us celebrate and bestow bragging rights on the 2011 STARS Awards winners! For more information on the STARS Awards Gala or to obtain tickets ($75 per person), visit

www.21buildingexpo.com or contact Kathryn Atkinson at 1-800-662-7129 or [email protected]. Pull out your favorite cocktail attire, and join us for a fun evening that is sure to inspire as we celebrate the achievements of our colleagues.

Thankyou2011Sponsors

Aegis Administrative ServicesBonded Builders Warranty GroupPSNC Energy

Cranfill Sumner & Hartzog LLPLewis & Roberts PLLCRT Marketing inc.SunTrust MortgageWeMarketBuilders.com

TruOptions Financial Services LLCMember of the TruOptions Family of CompaniesC. Bruce Matthews, CWM, CTEP, Founder

MediaPresentation

MegaStar

ShiningStar ShootingStar

A very special thank you goes out to our 2011 sponsors whose generous support makes an event of this magnitude possible. The STARS Awards would not be the same without you.

Celebrate Oktoberfest at the 2011 STARS Awards


Establishing a feasible Fall Protection standard has been an ongoing process for OSHA since 1995. The most recent standards were contained in the 1999 Interim Fall Protection Compliance Guidelines for Residential Construction. Since

that time, OSHA has continued to evaluate the feasibility of the original Fall Protection standard (29 CFR Part 1926, Subpart M). Recently, OSHA rescinded the 1999 directive and implemented the fall protection standard as originally intended.

In response to OSHA’s newly established fall protection standard, which went into effect June 16, 2011, the North Carolina Department of Labor (NCDOL) established and implemented Operational Procedure Notice (OPN) 109B. OPN 109B references and follows many of the guidelines set forth in the OSHA Fall Protection standard (29 CFR Part 1926, Subpart M). However, there are some differences in the state standard.

DefinitionofResidentialConstructionWithin OPN 109B, the NCDOL provides a clear definition of

Residential Construction. The end use of the structure must be as a home or dwelling and the structure must be constructed using traditional wood frame construction materials and methods (limited use of steel I-beams to support wood framing does not disqualify a structure from being considered residential construction).

WhatthismeansforyouAccording to OPN 109B, all companies engaged in residential

construction must follow the OSHA fall protection standard which states that workers “engaged in residential construction activities six feet (1.8 m) or more above lower levels shall be protected by guardrail systems, a safety net system, or a personal fall arrest system,” or by alternative fall protection measures allowed under 1926.501(b) for particular types of work. Alternative methods include:• Controlled access zones and control lines• Covers• Positioning devices• Barricades, fences and covers• Equipment guards • Warning line system and safety monitoring system (combination)

WrittensitespecificplansIf the employer can demonstrate that it is not feasible or creates a

greater hazard to use required fall protection systems, they may instead develop and implement a written fall protection plan. The fall protection

plan does not need to be singularly site specific, but must be applicable to the site, structure and design/elevation for which it is being used. The written plan must be prepared by a qualified person and:• Address all issues related to fall protection at that site. • Be applicable to the site where the work is being performed.• Be maintained up to date and on the site.• Be implemented under the supervision of a competent person.• Include documentation of reasons why conventional fall

protection systems are infeasible.• Include a written discussion of the alternative work practices used

to eliminate or reduce the possibility of a fall (slideguards may be used in conjunction with a written plan only and may not be used when complying with the fall protection standard).

• Include documentation of employee training records. • Identify each location where conventional fall protection systems

cannot be used and designate them Controlled Access Zones (CAZ).• Implement a safety monitoring system where no other alternative

measure has been implemented and identify all workers designated to work in the CAZ.

• Be reviewed and updated as appropriate if an accident, or near miss occurs.

inspectionsThe NCDOL is not going to increase the number of inspections

due to these changes and all fines remain the same. To avoid citations and fines, all companies engaged in residential construction must implement the revised standard. However, if your company is inspected, the NCDOL will consider the following prior to issuing a citation and/or fine:

1. History of inspections2. Effort to comply to the standard3. Proper documentation

During this time of transition, Builders Mutual is here to help. We have created an online training video and flyer that highlight the key changes to the OSHA Fall Protection standard. Both are accessible through our Risk Management sub-site at buildersmutual.com/rm. Additionally, we have updated our Fall Protection courses to include the new standard and ways you and your company can comply. Go to buildersmutual.com/BU for classes being offered in your area. To obtain a copy of OPN 109B, go to nclabor.com and search for OPN 109B.

Builders Mutual Insurance CompanyPOBox150005•Raleigh,NC27624•800.809.4859

NCDOL Issues Updated Fall Protection Directive

Knowledge BuilderTips from your industry experts at Builders Mutual

Reach Your Target Market.Jumpstart your business by advertising in North Carolina Builder!

Contact Marsha Suwienski(800) 935-1592, extension 106 • [email protected]

BASIC JOB SAFETY

SIMPLE, RIGHT?That’s how we do things at Builders Mutual. We’re your industry experts, offering training, safety materials and policies tailored for residential, commercial and trade contractors. All the coverage you need in one place.

If you’re in construction, the insurance choice is simple.

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Ask your agent about us. Or read more at buildersmutual.com.

NC Builder Magazine Fall 2011

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Transcript of NC Builder Magazine Fall 2011