NavTap: A Long Term Study with Excluded Blind Users

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A Long Term Study with Excluded Blind Users Tiago Guerreiro Hugo Nicolau Joaquim Jorge Daniel Gonçalves [email protected]

Transcript of NavTap: A Long Term Study with Excluded Blind Users

Page 1: NavTap: A Long Term Study with Excluded Blind Users

A Long Term Study with

Excluded Blind Users

Tiago Guerreiro

Hugo Nicolau

Joaquim Jorge

Daniel Gonçalves

[email protected]

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‘‘

’’

Never doubt that a small group of committed

people can change the world.

Indeed it is the only thing that ever has.

— Margaret Mead

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We have the whole world in our hands.

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SMS and Mail have had an

enormous growth in the last few years.

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Mobile devices can do anything.

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A common image for me.

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What about the

Others ?

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Some can only see this.

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They are too heavy.

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They are too big.

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They are too expensive...

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And definitely not mobile.

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Can speech synthesis replace

visual feedback?

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Early and

adventitious

Blind

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Variety of

Causes

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Collateral Damages

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Keep it Simple.

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ABCDEFGHIJLMNOPQRSTUVXZ

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A B C D

E F G H

I J L M N

O P Q R S T

U V X Z

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A B C D

E F G H

I J L M N

O P Q R S T

U V X Z

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A B C D

E F G H

I J L M N

O P Q R S T

U V X Z

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A B C D

E F G H

I J L M N

O P Q R S T

U V X Z

A BCD E FGH I JLMN O PQRST U VXZ

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We can navigate in any direction.

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A BCDEFGHIJLMNOPQRSTUVX Z

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A B C D

E F G H

I J L M N

O P Q R S T

U V X Z

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A B C D

E F G H

I J L M N

O P Q R S T

U V X Z

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A B C D

E F G H

I J L M N

O P Q R S T

U V X Z

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No wrong choices.

Just shorter paths.

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No memorization required.

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Short term Evaluation

Guerreiro et al., NavTap and BrailleTap: Non-Visual

input interfaces, In RESNA 2008

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Session

Rate

Error Rate

0%

10%

20%

30%

40%

50%

60%

70%

80%

1 2 3

MultiTap NavTap

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0.80

0.88

0.68

1.07

1.32

1.37

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1 2 3

MultiTap NavTap

Words Per Minute

Session

WPM

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Ease first contact

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And still leaves

room for

improvement

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How does it

behave on a long

term basis?

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In real life...

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How it affects the

users and their

habits?

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Understand the limits

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The user sample

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49 to 64 years

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Reduced to

performing and

taking calls

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Calls

Info

Dial

Accept

Reject

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SMS

Write

Read

Send

Receive

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Agenda

Notebook

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Study stages

Iterative (Re-)design Learning the basics (users)

Improving the prototype (us)

Evaluation Weekly laboratorial evaluation

Daily usage logging

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3 weeks

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3 sessions per week

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30 minutes per session

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Navigation Text-Entry

Events

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Navigation

Text-Entry Events

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Navigation

Text-Entry

Events

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Fine Tuning

the prototype

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Weekly Controlled Results

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5 users

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16 weeks

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Words per Minute

0

1

2

3

4

5

6

7

8

9

P01 P02 P03 P04 P05

First session Last session

WPM

Participant

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0

1

2

3

4

5

6

7

8

P01 P02 P03 P04 P05

First Session Last Session

4way - 2.85

2way - 4.88

Keystrokes per Character KSPC

Participant

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0%

10%

20%

30%

40%

50%

60%

70%

80%

P01 P02 P03 P04 P05

Preparation Time Navigation Time (same direction)

Navigation Time (direction shift)

0.45

0.58

1.25

0.8

1.22

0.30 0.45

0.58

0.62

1.1

1.08

0.8

1.25

1.24

0.8

1.0

1.22

1.16

1.93

0.83

Improvement in Interaction Times

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MSD Error Rate

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

P01 P02 P03 P04 P05

Participant

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0

1

2

3

4

5

Participants’ Opinion Rate

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Daily Usage

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Communication Method

0% 20% 40% 60% 80% 100%

P01

P02

P03

P04

P05

Calls SMS Participant

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Overall Results

1200 received

1825 sent

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Date Hour

Battery

Calculator

Alarm

Add Contact

Delete Contact

Search Contact

Make Call

Send SMS

Most Used Tasks

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Usage Influence

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0

1

2

3

4

5

6

P01 P02 P03 P04 P05

450

300

200

100

40

10

WPM vs. Sent SMSs

WPM

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0%

10%

20%

30%

40%

50%

60%

P01 P02 P03 P04

10 40 100 200 300 450

KSPC vs. Sent SMSs

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Observing each

Participant

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Participant 1 High Literacy Level

Used a 4-way approach

Near theoretical limit

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Participant 2

Learning difficulties

Able to use NavTap

Enormous social inclusion

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Participant 5

Low usage of text-messages

Social factors

Maintained his

navigation skills

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Conclusions

Accessible for a wider user group

Impact on Social Interactions

Still Using NavTap

Long Term Analysis is IMPORTANT

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The Future

Individual Differences

MultiTap learnability

MultiTap vs NavTap

(experienced )

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Kevin Clarkson Martin Rotovnik

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NavTap

A Long Term Study with Excluded

Blind Users

Tiago Guerreiro

[email protected]