Navigating the SAP HR Technology Landscape

Copyright NGA Human Resources. All rights reserved. 1

Navigating the SAP HR technology landscape

2 15 May 2013Copyright NGA Human Resources. All rights reserved. 2

Introducing NGA Human Resources

You know us under different names• Europe: ARINSO International• UK: Northgate, Rebus HR or Peterborough Software• Australia: Neller• US: Convergys HRM

Previously NorthgateArinso

Now NGA Human Resources


NGA by the Numbers

6m+employees served on NGA-installed HR systems

Over 150 HR BPO customers

Working with

8,500employees in 35 countries

1,000+HR system implementations

523m £835m $ FY2013 revenue

100+

Providing HR & Payroll services in

8HR platforms on which NGA can deliver HR services25

1 out of 5of Fortune 500 companies

countries

languages spoken in our HR service delivery centers

Let’s Make HR Work — Better

4 15 May 2013Copyright NGA Human Resources. All rights reserved. 4

Navigating options: Where are we today?


HCM landscape 3 years ago – “German Autobahn”

• One option: HCM from start to finish• Built for speed• Lots of engineering required• Massive undertaking to build • Few exits/options• Pretty significant impact on crash• Not for every car or driver


HCM landscape today – “Swindon Roundabout”

• Fast & fluent• Requires some confidence• Start anywhere, go anywhere• Options available: different ways of

getting there, at different speeds• Deals well with complexity• Less risk upon impact

Copyright NGA Human Resources. All rights reserved.

Car manufacturers seem to love Hybrid...

7

... but what does it mean to HR technology?


Cloud and OnPremise deployments for SAP customers


What are SAP doing…

12

15 May 2013Copyright NGA Human Resources. All rights reserved.

Hybrid HR: combining delivery options for maximum HR efficiency – SuccessFactors• Business Execution Suite

• Solution Portfolio

• NGA Experts by Product

• Implementation

• Industry Recognition


SuccessFactors – SAP Cloud

Any successful organization needs actionable analytics that provide key business data, benchmarks and best practices.

To maximize the output of your HR assets, organizations need to align human capital investments with the strategy and needs of the business.

SuccessFactors BizX incorporates a next generation core HR system tightly integrated with strategic talent management processes.

SuccessFactors Business Execution Suite is a pure SaaS HCM platform enabling organizations to drive real business results by:• ensuring organizational alignment• optimizing people performance• building competitive advantages with greater workforce

insights.

Integrated Talent Management

Aligned people & company strategy

Embedded Workforce Analytics & Planning

Align Optimize Accelerate


SuccessFactors – Solution Portfolio

OnPremise Solutions Cloud Solutions


SuccessFactors – SAP Cloud

Get people workingon the right things

Find the right peopleand make them great

Run the business better

Align Optimize Accelerate

Employee Central

Goals Workforce Planning

Performance Compensation Succession AnalyticsRecruiting Learning Jam

BizX Insights


SuccessFactors - Implementation

NGA helps organizations get the most out of their SuccessFactors

solution - in the shortest amount of time - by leveraging

SuccessFactors’ world-class, purpose-built and proven

BizXpert implementation methodology.

Prepare Realize Verify Launch


SuccessFactors – Industry Recognition

SuccessFactors BizX software is being recognized for its Talent Management

functionality by multiple industry analysts

2013 – positioned as a leader in the Magic Quadrant for Talent Management suites

by Gartner

2013 – ranked as a leader for its Performance & Goals, Succession & Development and Learning solutions by Forrester Research

2012 – named a leader for Recruiting, Learing, Performance & Compensation by IDC’s

MarketScape report

18


Hybrid HR: combining delivery options for maximum HR efficiency – SAP Fiori• What is Fiori

• Who is it for

• Business Drivers & Market Trends

• Fiori Capability

• Implementation


SAP Fiori – Who is it for?

• The Customer is…• Existing SAP customer• Looking to leverage existing investment in SAP • Problems with usability and user productivity• Mobilization plan and roadmap

• The Customer is talking about...

• Reducing transaction complexity• Improving business user productivity• Increasing user satisfaction• Reducing cost• Decreasing training time• Looking for a role-based, homogeneous experience across a variety

of devices


Business Drivers & Market Trends

SAP GUI

SAP Fiori

• Enables our customers to leverage their existing SAP investments by providing instant value for all their employees.



Consumerization is Rapidly Redefining Enterprise Experiences



SAP Fiori - Keeping Simple Things Simple


SAP Fiori - Timesheet


Fiori Capability


• Focus on rapid deployment of high quality solutions• Early visibility of the solution• Collaboration is key, closer engagement of the customer throughout all

implementation cycles• The more custom the solution, the greater the engagement

• Combined Waterfall / AGILE approach - "best of both breeds"

Implementation

Prepare

Configure

UAT

Go-liveBacklog

/ Review

Modelling

Impleme-tation

Test / Review

27


Hybrid HR: combining delivery options for maximum HR efficiency – SAP UI5

• What is SAPUI5

• Who you need?

• What are we doing at NGA…

• Implementation


What is SAPUI5… SAPUI5

• Looks better• Feels better• Scales better


Who you need…

“…user interface design is no longer optional..”Billy Hollis, Microsoft MVP

Technology is changing and so are the requirements of your employees.

With SAP’s new UI layer, companies are no longer just looking for developers with the skills in the list, they’re looking for the right developers that build with their focus on the usability and experience.

Human Values(Usability,

Experience)

Technology

(Feasibility)

Business

(Viability)

Design Innovation


What are we doing at NGA…

ESS/MSS Application built in SAP UI5



Project went live in 2013 rolled out to 52 Countries


Implementation…

Traditionally, screens (as well as apps) were built in SAP and pushed to the Portal, defined as an inside-out application. SAPUI5 works the other way. Developers build outside SAP and go in, as outside-in applications.

Working in collaboration, applications can be rapidly built through prototyping.


Implementation…

SAP have evolved ASAP to give governance which demonstrates control


EVALUATE DESIGN/BUILD TRANSFORM

Optimized HR Organization

• Lower Cost of Service Delivery

• Better Quality of HR Data

• Higher Level of Business Agility

How We Can Help

Current HR Organization:Business Needs and Goals

Workforce & TalentAdministration

Service Center Management

PayrollManagement

Technology Partners and Platforms

Application Maintenance

Build the right model to transform to people-critical

Determine your HR technology roadmap: OnPremise, private cloud, public cloud

Determine your HR service delivery roadmap:in-house, shared service, BPO or BPaaS

Determine your transformation objectives & gap

Review your objectives & drive improvements


How We Can Help: The NGA Advantage

Buenos Aires [S]

Saint Johns [L]

Jacksonville [P]

Dalian [S]

Granada [S] Hyderabad [S]

Kochi [S]

Manila [S]

Birmingham [P]

38

Global Service Delivery Network

NGA has 30+ service delivery points, including 7 Strategic Service Delivery Centers,enabling HR & Payroll services in 100+ countries,supporting more than 25 languages, and any currency.

Sydney [P]

Cincinnati [P]

Katowice [S]

Kuala Lumpur [L]

Budapest [L]

Aix [L]

local NGA office | [S] Strategic Delivery Center | [P] Premium Delivery Center | [L] Local Delivery Points

Sao Paulo [S]

50+ offices 7 strategic centers 4 premium centers 30+ delivery points

https://webphl01.phl.sap.corp/~sapidb/011000358700001322492003E/USA.htm

https://webphl02.phl.sap.corp/~sapidb/011000358700001397572003E/Mexico.htm

https://webphl01.phl.sap.corp/~sapidb/011000358700001395122003E/Canada.htm

https://webphl05.phl.sap.corp/~sapidb/011000358700001375952003E/Brazil.htm


How We Can Help: HR Consulting

Global presence in 35 countries with local consulting teams in 30

Global delivery capability across 100+ countries, leveraging best practice global processes with localization

Largest SAP HCM provider with over 1,500 HCM consultants globally

Cloud integration

40 years in HR

Focus on HR, with unique capabilities in global payroll, HR and WFA

20 years in SAP HCM

HR technology with euHReka and Preceda

Proven expertise in HR technologies including SuccessFactors, Oracle, PeopleSoft and Workday

1,000+ HCM implementations

Recognized as a leader in HR outsourcing (IDC and Everest 2011)

Recognised as a leader in Payroll BPO (Gartner 2012)

Winner of SAP Pinnacle Awards in 2006, 2008 and 2010

Innovation by adding 10 countries to SAP’s global payroll solution

Experience Recognition Capabilities

40

Thank YouContact Details

Andrew MartinSAP Solution Lead UK

e. [email protected]

m: +44 7766 187947

mailto:[email protected]

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Navigating the SAP HR Technology Landscape

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