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Human Resource Management - Nature,Scope, Objectives And FunctionPublished by ankur | July 24, 2009 - 1 year 15 weeks ago
Human resources may be defined as the total knowledge, skills, creative abilities,talents and aptitudes of an organization's workforce, as well as the values,attitudes, approaches and beliefs of the individuals involved in the affairs of theorganization. It is the sum total or aggregate of inherent abilities, acquired
knowledge and skills represented by the talents and aptitudes of the persons
employed in the organization.
The human resources are multidimensional in nature. From the national point ofview, human resources may be defined as the knowledge, skills, creative abilities,
talents and aptitudes obtained in the population; whereas from the viewpoint of theindividual enterprise, they represent the total of the inherent abilities, acquired
knowledge and skills as exemplified in the talents and aptitudes of its employees.
Human Resource Management: Defined
Human Resource Management has come to be recognized as an inherent part ofmanagement, which is concerned with the human resources of an organization. Its
objective is the maintenance of better human relations in the organization by thedevelopment, application and evaluation of policies, procedures and programmes
relating to human resources to optimize their contribution towards the realization oforganizational objectives.
In other words, HRM is concerned with getting better results with the collaborationof people. It is an integral but distinctive part of management, concerned withpeople at work and their relationships within the enterprise. HRM helps in attainingmaximum individual development, desirable working relationship between
employees and employers, employees and employees, and effective modeling of
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human resources as contrasted with physical resources. It is the recruitment,selection, development, utilization, compensation and motivation of human
resources by the organization.
Human Resource Management: Evolution
The early part of the century saw a concern for improved efficiency through carefuldesign of work. During the middle part of the century emphasis shifted to the
employee's productivity. Recent decades have focused on increased concern for thequality of working life, total quality management and worker's participation inmanagement. These three phases may be termed as welfare, development andempowerment.
Human Resource Management: NatureHuman Resource Management is a process of bringing people and organizations
together so that the goals of each are met. The various features of HRM include: It is pervasive in nature as it is present in all enterprises.
Its focus is on results rather than on rules. It tries to help employees develop their potential fully.
It encourages employees to give their best to the organization. It is all about people at work, both as individuals and groups. It tries to put people on assigned jobs in order to produce good results. It helps an organization meet its goals in the future by providing for competent
and well-motivated employees. It tries to build and maintain cordial relations between people working at various
levels in the organization. It is a multidisciplinary activity, utilizing knowledge and inputs drawn from
psychology, economics, etc.Human Resource Management: ScopeThe scope of HRM is very wide:
1. Personnel aspect-This is concerned with manpower planning, recruitment,selection, placement, transfer, promotion, training and development, layoff andretrenchment, remuneration, incentives, productivity etc.
2. Welfare aspect-It deals with working conditions and amenities such as canteens,creches, rest and lunch rooms, housing, transport, medical assistance, education,
health and safety, recreation facilities, etc.3. Industrial relations aspect-This covers union-management relations, jointconsultation, collective bargaining, grievance and disciplinary procedures,settlement of disputes, etc.
Human Resource Management: BeliefsThe Human Resource Management philosophy is based on the following beliefs:
Human resource is the most important asset in the organization and can be
developed and increased to an unlimited extent. A healthy climate with values of openness, enthusiasm, trust, mutuality andcollaboration is essential for developing human resource. HRM can be planned and monitored in ways that are beneficial both to theindividuals and the organization.
Employees feel committed to their work and the organization, if the organizationperpetuates a feeling of belongingness.
Employees feel highly motivated if the organization provides for satisfaction of
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their basic and higher level needs. Employee commitment is increased with the opportunity to discover and use
one's capabilities and potential in one's work. It is every manager's responsibility to ensure the development and utilisation ofthe capabilities of subordinates.Human Resource Management: Objectives
To help the organization reach its goals. To ensure effective utilization and maximum development of human resources.
To ensure respect for human beings. To identify and satisfy the needs ofindividuals.
To ensure reconciliation of individual goals with those of the organization. To achieve and maintain high morale among employees. To provide the organization with well-trained and well-motivated employees. To increase to the fullest the employee's job satisfaction and self-actualization.
To develop and maintain a quality of work life. To be ethically and socially responsive to the needs of society.
To develop overall personality of each employee in its multidimensional aspect.
To enhance employee's capabilities to perform the present job. To equip the employees with precision and clarity in transaction of business. To inculcate the sense of team spirit, team work and inter-team collaboration.
Human Resource Management: FunctionsIn order to achieve the above objectives, Human Resource Management undertakesthe following activities:1. Human resource or manpower planning.
2. Recruitment, selection and placement of personnel.3. Training and development of employees.
4. Appraisal of performance of employees.5. Taking corrective steps such as transfer from one job to another.
6. Remuneration of employees.7. Social security and welfare of employees.8. Setting general and specific management policy for organizational relationship.9. Collective bargaining, contract negotiation and grievance handling.
10. Staffing the organization.11. Aiding in the self-development of employees at all levels.
12. Developing and maintaining motivation for workers by providing incentives.13. Reviewing and auditing manpower management in the organization
14. Potential Appraisal. Feedback Counseling.15. Role Analysis for job occupants.16. Job Rotation.17. Quality Circle, Organization development and Quality of Working Life.
Human Resource Management: Major Influencing FactorsIn the 21st century HRM will be influenced by following factors, which will work as
various issues affecting its strategy: Size of the workforce.
Rising employees' expectations Drastic changes in the technology as well as Life-style changes. Composition of workforce. New skills required. Environmental challenges.
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Lean and mean organizations. Impact of new economic policy. Political ideology of the Government.
Downsizing and rightsizing of the organizations. Culture prevailing in the organization etc.Human Resource Management: Futuristic VisionOn the basis of the various issues and challenges the following suggestions will be
of much help to the philosophy of HRM with regard to its futuristic vision:1. There should be a properly defined recruitment policy in the organization that
should give its focus on professional aspect and merit based selection.2. In every decision-making process there should be given proper weightage to the
aspect that employees are involved wherever possible. It will ultimately lead tosense of team spirit, team-work and inter-team collaboration.3. Opportunity and comprehensive framework should be provided for fullexpression of employees' talents and manifest potentialities.
4. Networking skills of the organizations should be developed internally andexternally as well as horizontally and vertically.
5. For performance appraisal of the employees emphasis should be given to 360
degree feedback which is based on the review by superiors, peers, subordinates aswell as self-review.6. 360 degree feedback will further lead to increased focus on customer services,
creating of highly involved workforce, decreased hierarchies, avoidingdiscrimination and biases and identifying performance threshold.7. More emphasis should be given to Total Quality Management. TQM will cover allemployees at all levels; it will conform to customer's needs and expectations; it will
ensure effective utilization of resources and will lead towards continuousimprovement in all spheres and activities of the organization.
8. There should be focus on job rotation so that vision and knowledge of theemployees are broadened as well as potentialities of the employees are increased
for future job prospects.9. For proper utilization of manpower in the organization the concept of six sigmaof improving productivity should be intermingled in the HRM strategy.10. The capacities of the employees should be assessed through potential appraisal
for performing new roles and responsibilities. It should not be confined toorganizational aspects only but the environmental changes of political, economic
and social considerations should also be taken into account.11. The career of the employees should be planned in such a way that
individualizing process and socializing process come together for fusion process andcareer planning should constitute the part of human resource planning.To conclude Human Resource Management should be linked with strategic goalsand objectives in order to improve business performance and develop
organizational cultures that foster innovation and flexibility. All the above futuristicvisions coupled with strategic goals and objectives should be based on 3 H's of
Heart, Head and Hand i.e., we should feel by Heart, think by Head and implementby Hand.
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COMMENTS
1stukgent444 | August 9, 2010 - 13 weeks 4 days
Recruiting superstars are fairly common,IT Jobs London though it to be on a teamwith one can feel like a unique experience. These internal recruiters are great at
filling open requisitions, but have a bad habit of neglecting every other area of therecruiting . Management, fellow recruiters and hiring managers tend to have a love-hate relationship with these folks; they love the numbers, love the time-to-fill andcelebrate the placements but loathe the unavoidable clean up of everything left in
each placement's wake.
reply
nivedita_newar | June 8, 2010 - 22 weeks 3 days
It should include international human resource management..
reply
nivedita_newar | June 8, 2010 - 22 weeks 3 days
It should include international human resource management..
reply
seductive | January 26, 2010 - 41 weeks 2 days
already written in my HR book, ahhm, copy paste
reply
zahragurmani | January 16, 2010 - 42 weeks 6 days
nice thing!
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reply
morningrose | January 16, 2010 - 42 weeks 6 days
HRM in a nutshell. nice view.
reply
ankur | January 11, 2010 - 43 weeks 3 days
Hi This Ankur,
If you liked this article, please click on "" ads "", so that i can keep writing.
reply
guddo | December 19, 2009 - 46 weeks 6 days
The retention part of HR spectrum is left out. I wish if you could have added thatpart of HR as it is more relevant in the current scenario and obviously HR
professionals need to focus on that aspect more than any other right now!Otherwise a nice write up!
reply
AMATESHE | December 10, 2009 - 48 weeks 1 day
quite Informative
reply
alfablue | December 5, 2009 - 48 weeks 6 days
It is a good opportunity for people to find out about a lot of cultural and
administrative institutions
reply
Cashmere Lashkari | October 10, 2009 - 1 year 4 weeks
Will do that!
reply
ankur | October 10, 2009 - 1 year 4 weeks
@cashmere , So now you can refer students to read this column. :)
reply
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Cashmere Lashkari | October 10, 2009 - 1 year 4 weeks
You have covered the full syllabus of the HR theory paper here for the first yearMBA student.
reply
snigdha | September 8, 2009 - 1 year 9 weeks
very nice article,.,
reply
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