Nationwide DMV Access to Vital Records: Kentucky’s Role

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Nationwide DMV Access to Vital Records: Kentucky’s Role

Presented by:

Jay MaxwellPresident & CEO, Clerus Solutions

June 3, 2008


Agenda

Aspects of EVVE/EVVER That Are Working Well

Aspects that need more help Plan for Nationwide Implementation REAL ID-based Concerns


Installation of EVVE at the vital records agencies. Installation of state server. Programming to connect state vital records database

to state server. Installation of EVVER at Driver License Agencies

AAMVA’s UNI software DMV Programming to connect to UNI Software

Operation of the EVVE/EVVER technical components NAPHSIS components AAMVA components

Aspects of EVVE/EVVER That Are Working Well


State vital records agencies have not had the time and resources to continuously monitor system feedback. We do not have good information regarding

the relationship of “red lights” (i.e. system no match responses), to fraud.

Conclusion: Dedicated help (people and tools) will be needed to assist each state vital records agency with this task.

Aspects of EVVE/EVVER That Need Further Support



State driver licensing agencies are not making licensing decisions based on responses from the system. Red lights are not analyzed to determine if fraud was

the cause. No formal procedures have been developed to resolve

“red light” responses.

Conclusion: Establishment of protocols and tools for resolving red lights are essential to the success of the program.



Relationships between the state vital records agency and the state driver licensing agency vary from state to state. The site visits conducted by Kentucky have acted as a

catalyst for building a better relationship between these

state agencies.

Conclusion: Dedicated help will need to be available to ensure these relationships are built and maintained.


Aspects of EVVE/EVVER That Need Further Support There is not much data on which to base

conclusions regarding best practices. Pilot states utilize their Fraudulent Document Recognition (FDR)

training to first determine if the birth certificate appears to be genuine.

Many cases of fraud are detected at this point, therefore the pilot states do not even query EVVE/EVVER if the document is obviously fraudulent.

Using this pre-screening technique, in combination with the fact that the pilot states do not see significant amounts of fraud, creates a situation where the volume of fraud detected by EVVE/EVVER in the pilot states is not significant.

Conclusion: We must get larger population states involved in the pilot of EVVE/EVVER so that we have enough program volume for the development of best practices.


Plan for Nationwide Deployment

One or two large population states need to implement EVVE/EVVER so that best practices can be developed.

An automated tool needs to be developed that assists state vital records agencies and driver licensing agencies with exchanging data to resolve “red lights” returned by the system.

Procedures and protocols need to be developed for resolving red lights.

NAPHSIS needs to staff up a team of dedicated resources to assist state vital records agencies with EVVE/EVVER activities.

AAMVA needs to staff up a team of dedicated resources to assist state driver licensing agencies with EVVER implementation and operation.


Plan for Nationwide Deployment Verification Exception Resolution

Tool (VERT). Assist with the state agency data

exchange that must take place to resolve red lights.• Inter-state• Intra-state

Gives the customer (driver license applicant) some help.


Real ID-Based Concerns

Real ID imposes deadlines State DMV’s must be in full compliance

by May, 2011 Nationwide roll-out of EVVE should

be ready in time. Concern regarding the completeness

and accuracy of vital records data by that timeframe.



Completeness and Accuracy of Data Kentucky will fund a portion of state VRA data

clean up costs (data clean-up tool) out of the $4 million grant.

NAPHSIS estimates that a nationwide effort to review and improve the availability and quality of electronic birth data back to 1935 would cost approximately $106 million.



What happens should this funding fail to appear in time for the May 2011 deadline? Give DMV’s a solid foundation in AAMVA’s Fraudulent Document

Training (FDR). Use the data clean-up tool funded by the $4 million grant to

identify specific anomalies within each state database. Program EVVE/EVVER and VERT to assist state agencies by

identifying alternative information that could be used to verify the birth certificate.

In other words, a combination of procedural protocols and electronic information sharing could, for the short term, compensate for data quality issues.


Items of Critical Concern

Task Status

Install EVVE Nationwide Funded

Add 2 more DMV’s Funded

Operate EVVER Funded through September 2008

Clean up Vital Record Databases Not Funded

Develop & Deploy VERT Not funded

Develop Best Practices High level design funded

Increase Staff at NAPHSIS Not Funded

Increase Staff at AAMVA Not Funded

Deploy at all DMV’s Not Funded

Funding


Items of Critical Concern

We don’t know if our short term plan will be effective enough. If the “no match” rate overwhelms the resources

available in the states, the program will fail.

A user fee structure must be created soon so that states can ask their legislatures for operating funds. Failure to establish an acceptable cost structure well

before system users are responsible for paying user fees will create a financial crisis within the program.


Questions?

Nationwide DMV Access to Vital Records: Kentucky’s Role

Nationwide DMV Access to Vital Records: Kentucky’s Role

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