National Respite Conference Sydney October 23, 2014.
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Transcript of National Respite Conference Sydney October 23, 2014.
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National Respite Conference Sydney
October 23, 2014
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Acknowledging Country
I would like to acknowledge the traditional owners and custodians of this land, the Darug Peoples and welcome
any Aboriginal people here today.
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The Samaritans Foundation• The welfare arm of the Anglican Church in the Diocese
of Newcastle, also includingo Hunter
o Western NSW
o Manning & Mid North Coast
o Central Coast
• Employ 600 people• Established 1984• 800 Volunteers
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The Samaritans Foundation• Disability Services• Youth Programs• Specialist Homelessness Programs• Disaster Recovery• Early Childcare Centres• Mental Health Support services including Headspace• Early Intervention • Child and Family programs• Housing and Tenancy Supports
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NDIS and the NSW Trial - Hunter• Support 180 people in the Newcastle LGA
o 48 Children
o 25 in accommodation
o 107 flexible supports
• Will phase in Lake Macquarie and Maitland commencing July 2015
• A great social reform, and everyone is learning anf working together
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The ChallengesLabour Force
o Flexibility required, shifts less attractive
o Casualisation
o Supervision/team meetings and professional development
o Change in the nature of some supervisory roles
Approacheso Combined/specialised rostering
o Technology
o Tiered workforce
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The Challenges (cont)Process•Documentation and verification of delivered supports•Labour intensive •Unclear initially – confusing plans and new processes•Intake – NGOs don’t do the planning but lots still to occur
Approaches•Continually reviewing process, prior to use of technology•Specialised roles – intake, claiming, NDIS Project Officer
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Key Initiatives• Participant Forums• Staff forums – FAQs, Newsletters• Clarify what is required to support a person entering the
NDIS• Review planning outcomes to see if we can support
people better• Change model of service delivery
o It was program (funding) based
o Now localised and more specialised
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Key Initiatives• Allocated dedicated NDIS resource
o Information share
o Expertise
o Intake and referral
o Develop and Inform process
• This speciality/knowledge will need to be integrated
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Suggestions• Know your costs
o Can you be more efficient?
• What is your north?o What services should you provide?
• Start the conversationso What do you know/think?
o Don’t re-invent the wheel
o Action what you can do now
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Opportunities
• Greater choice and control for people with a disability• Opportunity for growth
o Professional development
o More input from the people we serve
o Potential to strengthen practice
o Inter-departmental relationships
• Opportunity to review support paradigms, and service modelso Greater utilisation of community resources
o Challenge our roles
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Summary• It’s a work in progress• Its new and it can be overwhelming for people we
support and employees• Its not about us, the NDIA or even the NDIS
• What do we need to do to keep it about the people we support?