National Oil Corporation of Kenya NO Ref No.€¦ · National Oil Corporation of Kenya NO 1st...
Transcript of National Oil Corporation of Kenya NO Ref No.€¦ · National Oil Corporation of Kenya NO 1st...
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 1 of 47
Please refer to Request for Proposal (RFP) for Provision of ERP Project Implementation - REF No. NOCK/PRC/03(1219)2016-
2017 advertised on Monday, 27th March 2017.
We hereby issue this 1st addendum giving clarification and/or amendments to the tender document as below:
No. Clause/pages of the
tender documents
Bidder’s Query/Clarification Request
(quoted as asked)
National Oil Response and/or amendment to the
tender
1. Clause 2.1.7 Is the requirement in clause 2.1.7 a mandatory requirement for downloaded Tender Documents?
Specifically, are the prospective bidders, who
download the tender document, required to pay any
Tender Fee? (pg.6, clause 2.1.7)
No, Clause 2.1.7 is not a mandatory requirement.
National Oil clarifies that bidders who download the tender
document are not required to pay any fee. Refer to Clause
1.3 on Pg.3 of tender document.
2. Clause 2.2.1 Clause 2.2.1 states that responses shall be sent “…to
all invited consultants ….”. Shall the responses be sent
to all bidders to this open tender? (pg.6, clause
2.2.1)
Yes, responses shall be sent to all the bidders who register their
details at the email address provided in the tender document
for purposes of any clarification and/or addenda. Refer to
Clause 1.3 on Pg.3 of tender document
3. Clause 2.8.4 In clause 2.8.4, what is deemed to be sufficient proof
of local incorporation and citizenship?
(pg.10, clause 2.8.4)
Please refer to the details in Clause 2.8.4 of the tender document.
4. Within the TERMS OF REFERENCE, in the PROJECT
REPORTING REQUIREMENTS, What are the
reporting requirements expected for the SUPPORT
SERVICE. Nothing is specified under the heading
‘SUPPORT SERVICE’ (pg.50, clause e)
The consultant will be required to provide a listing of support
tasks and activities executed within the month
.1 Submission, Receipt and Opening of Proposals
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 2 of 47
No. Clause/pages of the
tender documents
Bidder’s Query/Clarification Request
(quoted as asked)
National Oil Response and/or amendment to the
tender
5. Clause 2.5.1 The original proposal (Technical Proposal and, if
required, Financial Proposal; see paragraph 1.2) shall be
prepared in indelible ink. It shall contain no
interlineations or overwriting, except as necessary to
correct errors made by the firm itself. Any such
corrections must be initialed by the persons or person
authorized to sign the proposals.
National Oil hereby amends Clause 2.5.1 to read as follows
The original proposal (Technical Proposal) shall be prepared in
indelible ink. It shall contain no interlineations or overwriting, except
as necessary to correct errors made by the firm itself. Any such
corrections must be initialed by the persons or person authorized to
sign the proposals.
6.
Clause 2.5.4
The original and all copies of the Technical Proposal
shall be placed in a sealed envelope clearly marked
“TECHNICAL PROPOSAL,” and the original and
all copies of the Financial Proposal in a sealed envelope
clearly marked “FINANCIAL PROPOSAL” and
warning: “DO NOT OPEN WITH THE
TECHNICAL PROPOSAL”. Both envelopes shall
be placed into an outer envelope and sealed. This outer
envelope shall bear the submission address and other
information indicated in the Appendix “ITC” and be
clearly marked, “DO NOT OPEN, EXCEPT IN
PRESENCE OF THE OPENING
COMMITTEE.”
.2
National Oil hereby clarifies as follows:
The Technical proposals and Financial Proposals shall
not be submitted together.
National Oil hereby amends Clause 2.5.4 to read as follows:
The original and all copies of the Technical Proposal
shall be placed in a sealed envelope clearly marked
“TECHNICAL PROPOSAL”.
This technical proposal shall bear the submission address
and other information indicated in the Appendix “ITC”
and be clearly marked, “DO NOT OPEN, EXCEPT IN
PRESENCE OF THE OPENING COMMITTEE”.
The technical proposals shall be opened at the
tender opening date and time specified in this
addendum
Submission of FINANCIAL PROPOSALS: Only the
bidders who are technically responsive shall be
invited to submit a financial proposal at a date to
be specified.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 3 of 47
No. Clause/pages of the
tender documents
Bidder’s Query/Clarification Request
(quoted as asked)
National Oil Response and/or amendment to the
tender
7. Clause 2.5.9 After the deadline for submission of proposals, the
Technical Proposal shall be opened immediately by the
opening committee. The Financial Proposal shall
remain sealed and deposited with a responsible officer
of the client department up to the time for public
opening of Financial Proposals.
National Oil hereby amends Clause 2.5.9 to read as follows:
After the deadline for submission of proposals, the Technical
Proposal shall be opened immediately by the opening
committee.
.3 Opening and Evaluation of Financial Proposal
8.
Clause 2.8.1
.4 Opening and Evaluation of Financial Proposal
After Technical Proposal evaluation, the Procuring
entity shall notify those consultants whose proposals
did not meet the minimum qualifying mark or were
considered non-responsive to the RFP and Terms of
Reference, indicating that their Financial Proposals will
be returned after completing the selection process.
The Procuring entity shall simultaneously notify the
consultants who have secured the minimum qualifying
mark, indicating the date and time set for opening the
Financial Proposals and stating that the opening
ceremony is open to those consultants who choose to
attend. The opening date shall not be sooner than
seven (7) days after the notification date. The
notification may be sent by registered letter, cable,
telex, facsimile or electronic mail.
National Oil hereby amends Clause 2.8.1 to read as follows
After Technical Proposal evaluation, the Procuring entity shall notify
those consultants whose proposals did not meet the minimum
qualifying mark or were considered non-responsive to the RFP and
Terms of Reference. The Procuring entity shall simultaneously notify
the consultants who have secured the minimum qualifying mark,
indicating the date and time set for the submission and opening the
Financial Proposals and stating that the opening ceremony is open
to those consultants who choose to attend. The opening date shall
not be sooner than seven (7) days after the notification date. The
notification may be sent by registered letter, cable, telex, facsimile
or electronic mail.
Evaluation Criteria
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 4 of 47
No. Clause/pages of the
tender documents
Bidder’s Query/Clarification Request
(quoted as asked)
National Oil Response and/or amendment to the
tender
9.
The Schedule below shall be used as the technical evaluation criteria for
the tender for ERP project implementation
EVALUATION CRITERIA
# Requirement Supporting
Document
s
Score
1. Bidder MUST have at least two
consultants with more than
eight years’ experience in the
implementation, rollout and
support of the Oracle E-Business
Suite. The Consultants MUST
have experience in Oracle
Financials, Oracle SCM, Oracle
Projects and Oracle eAM
Consultant
CVs
40 Marks
(i.e 20 Marks per
Consultant)
2. At least two of the Bidder’s
Consultants MUST have
implemented a comprehensive
Oracle E-Business Suite in at least
one oil marketing company in
Kenya
Reference
Letters
20 Marks
(i.e 10 Marks per
Consultant)
National Oil amends the tender document evaluation criteria as
outlined below.
The Schedule below shall be used as the technical evaluation criteria for the tender for ERP project implementation
AMMENDED EVALUATION CRITERIA
# Requirement Supporting
Documents
Score
1. Bidder MUST have at least two
consultants with more than eight
years’ experience in the
implementation, rollout and support of
the Oracle E-Business Suite in a
Petroleum Oil and Gas industry
marketing company in Kenya. The
Consultants MUST have experience in
Oracle Financials, Oracle SCM, Oracle
Projects and Oracle eAM
Consultant
CVs
40 Marks
(i.e 20 Marks
per Consultant)
2. At least two of the Bidder’s
Consultants MUST have implemented
a comprehensive Oracle E-Business Suite
Reference
Letters
20 Marks
(i.e. 10 Marks
per Consultant)
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 5 of 47
No. Clause/pages of the
tender documents
Bidder’s Query/Clarification Request
(quoted as asked)
National Oil Response and/or amendment to the
tender
3. Bidder MUST have at least two
consultants with at least three
years training backed with proof
instructor experience in delivering
functional or development Oracle
Certified Courses
Instruction
Evaluation
Results &
Consultants’
CVs
10 Marks
(i.e 5 Marks each)
4. Bidder MUST present 2
reference letters from two
companies in Kenya where they
have implemented Oracle based
projects.
Bidder’s
Reference
Letters
10 Marks
(i.e. 5 Marks each)
5. At least two of the Bidder’s
Consultants MUST have at
least eight years expertise in all
Oracle CEMLI Processes.
Consultant
CVs
5 Marks
(i.e. 2.5 Mks per
Consultant)
6. At least two of the Bidder’s
Consultants MUST have at
least five years knowledge of
the business processes of
Downstream Oil & Gas Industry
in Kenya. Bidder’s Consultants
Consultant
CVs with
supporting
Certificates
or Ref
Letters
5 Marks
(i.e. 2.5 Marks per
Consultant)
in at least one oil marketing company in
Kenya
3. Bidder MUST have at least two
consultants with at least three years
training backed with proof instructor
experience in delivering functional or
development Oracle Certified Courses
Instruction
Evaluation
Results &
Consultants’
CVs
10 Marks
(i.e. 5 Marks
each)
4. Bidder MUST present 2 reference
letters from two companies in Kenya
where they have implemented Oracle
based projects.
Bidder’s
Reference
Letters
10 Marks
(i.e. 5 Marks
each)
5. At least two of the Bidder’s
Consultants MUST have at least
eight years expertise in all Oracle
CEMLI Processes.
Consultant
CVs
5 Marks
(i.e. 2.5 Mks
per Consultant)
6. At least two of the Bidder’s
Consultants MUST have at least five
years knowledge of the business
processes of Downstream Oil & Gas
Consultant
CVs with
supporting
Certificates or
Ref Letters
5 Marks
(i.e. 2.5 Marks
per Consultant)
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 6 of 47
No. Clause/pages of the
tender documents
Bidder’s Query/Clarification Request
(quoted as asked)
National Oil Response and/or amendment to the
tender
MUST have knowledge of ISO
9001:2008
7. Consultant MUST outline a
comprehensive plan for transfer
of knowledge to the National Oil
project team
Knowledge
transfer plan
& Gantt
Chart
10 Marks
TOTAL 100 Marks
Total Technical Evaluation Score = 100 points
Quality and Cost Based Selection (QCBS) method will be
employed. The method will take into account the quality of the proposal
and the cost of the services in the selection of the successful firm.
To be considered technically responsive the tenderers must
score a minimum of 70 of the total 100 summarized above.
Only tenderers who score 70 and above will proceed to financial
evaluation.
Tenderers who do not attain the 70% pass mark will have their
financial proposals returned to them unopened.
Each responsive Proposal will be given a technical score (St)
weighted out of 70.
Industry in Kenya. Bidder’s Consultants
MUST have knowledge of ISO
9001:2008
7. Consultant MUST outline a
comprehensive plan for transfer of
knowledge to the National Oil project
team
Knowledge
transfer plan
& Gantt
Chart
10 Marks
TOTAL 100 Marks
Total Technical Evaluation Score = 100 points
Quality and Cost Based Selection (QCBS) method will be employed. The
method will take into account the quality of the proposal and the cost of the
services in the selection of the successful firm.
To be considered technically responsive the tenderers must score a
minimum of 70 of the total 100 summarized above. Only tenderers
who score 70 and above will proceed to financial evaluation.
Tenderers who do not attain the 70% pass mark will have their
financial proposals returned to them unopened.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 7 of 47
No. Clause/pages of the
tender documents
Bidder’s Query/Clarification Request
(quoted as asked)
National Oil Response and/or amendment to the
tender
Each responsive Proposal will be given a technical score (St)
weighted out of 70.
10. Commencement of the assignment:
Clause 2.10.2
National Oil hereby clarifies that the commencement date of the
assignment will be specified after Award of the Contract.
Further clarifications are offered as follows:
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
1. V – Terms of
Reference
C - Scope Please specify present release of ERP system.
The present release of the ERP system is
12.1.3
Is there any other language configured apart from English?
No. The language configured is English.
2. V – Terms of
Reference
C - Scope Please provide list of modules implemented in ERP as of
now.
General Ledger, Accounts Payable, Accounts
Receivable, Purchase Order, Order
Management, Inventory, core Human Resource,
Self Service Human Resource, PROPERTY, Land
& Cost Management, Oracle Process
Manufacturing
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 8 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
3. V – Terms of
Reference
C - Scope How many total & concurrent Users are there? Number
of Forms and Self Service Users?
The total number of users is two hundred and
eighteen (218).
If possible, please provide these details by function.
It is not possible to provide the users details by
function at this stage. The details will be
provided to the winning bidder.
4. V – Terms of
Reference
C - Scope Enterprise structure-
Please specify the present configuration in EBS like
Business Group, Ledgers, Operating Units, Inventory
organizations, etc. Are all these entities only in Kenya or
there is any multi country setup?
The present configuration is ……….No. of
Business Groups- 1
No. of Legal Entity – 1
No. of Operating Unit- 1
No. of Inventory Organizations – 138 stock
points
These entities are only in Kenya
5. V – Terms of
Reference
C - Scope How many Custom Schemas & Custom Tops are in
place?
This information is controlled and will only be
shared with the winning bidder.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 9 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
6. V – Terms of
Reference
C - Scope Are there any custom objects defined in Apps Schema. There are no custom objects defined in Apps
Schema
7. V – Terms of
Reference
C - Scope What is total no. of custom objects? Please provide
details of the same including integrations, if any.
The total number of customs objects is
controlled information which will only be shared
with the winning bidder.
We have integrated EBS with Petrol Plus card
system.
8. V – Terms of
Reference
C - Scope Please provide details of identified gaps, customizations,
integrations, changes in setup, etc to be done by each
identified project from P01 to P12 so that we can scope
for the same.
Is there any specific sequence identified to implement all
the 12 projects or they can go in parallel? Please
elaborate.
This will be provided upon successful award or
at contracting stage.
This will be agreed at contracting stage.
9. V – Terms of
Reference
C - Scope Please provide the integration method (DB Link, Web
Service, Flat File, etc.) as well as used options (Open
Interface, Standard EBS API, Custom API, etc.) for the
existing interfaces/interactions between Oracle EBS and
other applications
The integration method is DB Link.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 10 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
10. V – Terms of
Reference
D –
Implementation
Arrangements
Support Service for Current existing ERP system –
How is support carried out presently?
What is the team size supporting present system
Is this support handled completely onsite?
Support Service for the current existing ERP
System is carried out by the Internal ICT Team
in conjunction with an external contractor.
This support is completely handled onsite.
11. V – Terms of
Reference
D –
Implementation
Arrangements
Is this project supposed to be executed onsite only or
onsite-offshore mode is acceptable?
The project shall be executed onsite only.
12. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
How many Inventory organizations at present do you
classified under inventory organization?
There are one hundred and thirty eight (138)
inventory organizations.
13. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
What is the method of costing in your inventory
valuation?
The methods of costing are Standard Costing
and Average Costing.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 11 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
14. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
How do you receive product MRO and Direct items into
your plant?
We receive product MRO and Direct items
through Standard Routing.
15. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
What are the policies for Stock Count? How do you
audit your Inventory Accuracy data?
Stock count is carried out daily, bi-weekly and
on a monthly basis.
Audit of inventory accuracy data is carried out
using a manual system.
16. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
Do you conduct periodic cycle counts? Yes we carry out periodic cycle counts.
17. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
Do you conduct periodic wall-to-wall physical
inventories?
Yes we carry out periodic cycle wall-to-wall
physical counts.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 12 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
18. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
Do you inspect items at receiving? Yes we inspect items at receiving.
19. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
Do you have inventory at Suppliers for outside
processing?
No we do not have inventory at Suppliers for
outside processing
20. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
What type of Material Handling operations/processes
that need to be addressed?
This will be agreed at contracting stage and
implementation stage.
21. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
What is the process to receive production material
items?
We receive production material items through
Standard Routing.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 13 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
22. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
How many items do you have and of what types? Raw
materials, packaging, intermediates, finished goods?
There have in excess of one thousand two
hundred (1200) items. Raw materials,
packaging, intermediates, finished goods e.t.c.
What is the process to receive expenses items?
Expenses items are not received in the system.
23. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
Systems
If you have more than one Inventory organization and if
Yes then how Do you order and receive items from
other organizations/businesses (Inter-Company)?
Items from other organizations are ordered and
received through Inter-Organization Transfer.
24. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
DO you have any third party application integrated with
current Inventory organization?
We do not have any third party application
integrated with current Inventory organization
25. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
Do you require documentation (i.e., Purchase Order or
Return Material Authorization) before an item can be
received?
Yes we require documentation (i.e., Purchase
Order or Return Material Authorization) before
an item can be received.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 14 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
26. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
Do you need to provide visibility to Freight Costs Vs
Freight Charges
Yes we need to provide visibility to Freight Costs
Vs Freight Charges.
27. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
Do use serial numbers to track items or lot number for
items?
We use both serial numbers and lot number for
items to track items.
28. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
Do you use ABC Classifications? What criteria do you
use to derive ABC values?
We do not use ABC Classifications.
29. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
How do you manage scrap materials from the
Warehouse?
We manually dispose scrap materials from the
warehouse.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 15 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
30. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
Do you manage Consigned Inventories? Yes we manage Consigned Inventory.
31. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
What are the methods of replenishment used in your
Warehouse?
Replenishment in our warehouse is Demand
based.
32. \ 33.
P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
How do you bin the stocks? Do you use Row/Aisle/Bin
Locators in your Warehouse?
We do not bin stocks.
34. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
What is the volume for inventory transactions?
Inventory transactions are Demand based and
therefore vary from time to time.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 16 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
35. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
Is Landed cost method involved in purchasing along with
any other cost factors that has to be captured as total
item cost?
Landed cost method is involved in purchasing
along with any other cost factors that has to be
captured as total item cost.
36. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
What Quality Management data do you maintain and how
is it maintained?
Management of data is through Local Servers
37. P02 Alignment
and Optimization
of Cost
Management and
Inventory Systems
Cost
Management
and Inventory
System
Is any approval process involved for material receipt and
issue?
There is an approval process is involved in
material receipt and issue.
38. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement Is purchasing centralized or decentralized in your
organization and is this the strategy for the new system?
Purchasing in the organization is centralized
and this to be maintained in the new system
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 17 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
If purchasing is decentralized, how many operating units
are required to support purchasing security
requirements?
N/A
39. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement Are procurement items ordered (requisition/PO)
according to commodity class codes? What are the
processes and logic for their use?
Procurement items are not ordered
(requisition/PO) according to commodity class
codes.
40. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement How many Suppliers do you have?
We have in excess of four thousand (4000)
suppliers
41. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement Is purchasing of goods involved only with approved
suppliers?
Purchasing of goods is only with approved
suppliers
42. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement What operations/processes (e.g., sourcing, requisitions,
etc.) do you want to streamline for Procurement?
We require that the entire procurement cycle
be streamlined.
43. P03 Alignment
and Optimization
Procurement How many purchase orders do you issue monthly?
The number of purchase orders issued monthly
is demand based. It varies from time to time
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 18 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
of Procure To Pay
Cycle Systems
Do you create purchase orders from on-line requisitions?
Yes
44. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement Will different businesses need to be supplied with (share
purchase volumes for) the same items? What businesses
and what items/commodities?
There are different businesses that are supplied
with the same items in varying purchase
volumes. Our trading commodities are white
fuels, lubricants and LPG and LPG accessories
45. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement What is the basis for your vendor category breakdown?
No vendor category breakdown currently exists.
46. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement How do you manage subcontracting?
We do not deal with sub-contractors in our ERP
System.
47. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement
and vendors
What vendor analysis do you perform?
How are vendors categorized for financial tracking
purposes?
We perform a manual vendor analysis.
Vendors are currently only categorized as per
their payment currencies e.g. USD vendor, Kshs
e.t.c
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 19 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
48. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement
and vendors
What vendor negotiating tools do you use?
N/A
49. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement
and vendors
How do you enroll/register your vendors to have
Internet access to your order data for them?
We do not register vendors to have internet
access to our orders for them.
50. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement Do you require vendors to provide you with updates to
their current PO's? If not, is this a future need?
We do not require vendors to provide us with
updates to their current POs.
Yes this is a future need.
51. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement Are there any requested Procurement operations/
processes (e.g., on-line requisitioning, etc.) that need to
be added?
Yes, there are procurement operations/process
that need to be added.
52. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement How do you match AP invoice data with PO data? What
types of data and tolerances?
We match AP invoice data with PO data
through two-way matching.
There are no tolerances set up in the system.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 20 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
53. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement Do you use position based approvals for requisitions /
purchase orders?
Yes we use position based approvals for
requisitions and purchase orders
54. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement
and
Manage Supplier
Base
Is supplier performance evaluation involved?
Supplier performance evaluation is involved
55. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement
and
Manage Supplier
Base
Do you have a single consolidated vendor list?
We have a single consolidated vendor list.
56. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement
and
Manage Supplier
Base
How do you manage vendor numbering?
Vendor numbering is automatic, system
generated.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 21 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
57. P03 Alignment
and Optimization
of Procure To Pay
Cycle Systems
Procurement
and
Manage Supplier
Base
How do you match invoice with receipts and make
payments
Yes We match invoice with receipts data and
make payments through two-way matching.
58. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Sales order Do you have documentation on your current system
security requirements for Order Placement? If so - is it
current and how is it used.
No. We do not have documentation on our
current system security requirements for Order
Placement.
59. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Sales order Do you take orders only from approved customers?
Yes, we take orders only from approved
customers
If so please elaborate on setup and processing.
There is a customer recruitment & vetting
process in place to determine customer
categorization and trading terms before
creation pf the customer in the system
60. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Sales order How do you handle orders from unknown customers?
How do you maintain your Order Placement data?
Orders from unknown customers are dealt with
as counter sales
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 22 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
61. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Sales order How many of your locations take Orders?
Six of our locations take orders.
62. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Sales order How many orders do you enter on a peak day? On a peak day we enter between 300 and 400
orders
Please list all time-intensive Order Placement
operations/processes that need to be addressed?
The only time-intensive Order Placement
operation/process are Order entry, Truck entry,
Order booking and Shipping.
Which operations/processes do you want to streamline
for Order Placement?
We want to streamline automatic
communication of entered and booked orders,
truck scheduling, transporter management and
receivables management.
63. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Sales order To what extent do you capture demand class information
for sales orders for your production plan?
This is currently being done manually.
64. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Order
fulfillment and
customer details
Do you automatically number new customers as they are
created? If so please describe the process and highlight
any exceptions.
Yes we automatically number new customers
are they are created. The numbers are
automatic, system generated.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 23 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
65. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
customer details Do you have a central registry of customers which
supports more than one business? If so please describe
pertinent differentiating aspects of the registry
Currently we do not have a central registry of
customers supporting more than one business.
66. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
customer details What type(s) of customers do you have? We have two types (Internal & External)
How do you maintain/audit your Customer data? Customer data is maintained through the ERP
System.
How do you group your customers?
Grouping done as per Channels i.e.
Reseller, Retail, Card, CI and independent
67. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Order and
pricing
Do you use Customer agreements/contracts to manage
specific price lists? If so please list and decode
abbreviations to meanings.
No. We do not use Customer
agreements/contracts to manage specific price
lists.
68. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Order and
pricing
Do customers have multiple price lists? Do you use best
price pricing?
We do not have multiple customers’ price lists.
We do not use best price pricing.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 24 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
69. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Order and
pricing
Are there any time-intensive Order Fulfillment
operations/processes that need to be addressed?
The time-intensive Order Fulfillment
operations/processes that need to be addressed
will be agreed upon at contracting stage.
70. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Order and
pricing
Do you compute the average selling price of a product
on a regular basis? If so please describe how the setup
and process works.
We do not compute the average selling price of
products.
71. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Order and
pricing
Do you create additional price lists in your business or
customers? If so how many and how often?
Yes, we create additional pricelists and
customers. The additions are one-off done
during customer creation
Do you discount by Customer? If so please elaborate on
setup and processing.
We do not offer customer specific discounts
72. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Order and
pricing formulas
Do you price using formula based pricing? Please explain.
Do you dynamically calculate the price based on a single
or complex formula? Please provide details on setup and
calculation?
We do not use formula based pricing. Our
pricing is guided by the Energy Regulatory
Commission.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 25 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
73. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Order
Fulfillment
How do you maintain your Order Fulfillment data?
The Order Fulfillment data is maintained in the
system
74. P04 Alignment
and Optimization
of Order to Cash
Cycle Systems
Order
Fulfillment
How may shipments per month? There is no standard number of shipments
done per month. The number of shipments
depends on the demand for product.
If applicable, could one departure have several Customer
destinations?
Yes some departures have several customer
destinations.
Is a delivery schedule integral with your current business
software?
The delivery schedule is not integral with the
current business software.
75. P05
Implementation of
Enterprise Asset
Management
Maintenance
department
structure
What is the organizational structure of the Maintenance
department?
The department has a manager and eight
engineers assigned to specific regions nationally.
76. P05
Implementation of
Enterprise Asset
Management
Maintenance
department
Maintenance cost to be tracked department wise or not? The Maintenance Account is centralized, with
costs tracked to a single account.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 26 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
77. P05
Implementation of
Enterprise Asset
Management
Maintenance
department
What are the maintenance departments and what are the
types of resources (skill set of people) you own?
The maintenance department consists of Civil
Maintenance, Electrical Maintenance and
Mechanical Maintenance.
The skill sets are civil engineering, electrical
engineering and mechanical engineering.
78. P05
Implementation of
Enterprise Asset
Management
Maintenance
Operations
How the shop-floor users log their maintenance request
or work request?
Users log their maintenance requests via Phone
calls to the customer service centre who then
capture the details in a worksheet and channel
it to the Maintenance engineer
79. P05
Implementation of
Enterprise Asset
Management
Maintenance
Operations
Describe the flow of work order execution cycle The engineer upon receipt of the request from
customer service will issue instructions to
contractors for action after a PO approval in
the system. Successful completion will lead to
signing of Job card by the dealer to facilitate
GRN & invoice payment
80. P05
Implementation of
Enterprise Asset
Management
Maintenance
Operations
What are the types of maintenance carried out The types of maintenance carried out are Civil
Maintenance, Electrical Maintenance and
Mechanical Maintenance.
81. P05
Implementation of
Enterprise Asset
Management
Maintenance
Operations
Whether you are maintaining Priority of WO? This information will be provided to successful
bidder upon award and contract signing
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 27 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
82. P05
Implementation of
Enterprise Asset
Management
Maintenance
Operations
How you are handling sub-contracting and OSP
processes?
We do not handle sub-contracting in our
current ERP system.
83. P05
Implementation of
Enterprise Asset
Management
Maintenance
Operations
How do you equipment repairs and replacements Equipment repairs and replacements are done
on need basis as per the engineer’s assessment
84. P05
Implementation of
Enterprise Asset
Management
Maintenance
Operations
How do you Monitor maintenance asset performance Monitoring of maintenance is currently
manually done by the engineers
85. P05
Implementation of
Enterprise Asset
Management
Maintenance
Operations
What is the process of handling repairable spares? Repairable spares are disposed-off.
86. P05
Implementation of
Enterprise Asset
Management
Maintenance
Asset and
Activity
How many assets or equipment do you have in your
asset master?
We have in excess of 3000 equipment in our
asset master.
87. P05
Implementation of
What is the asset codification scheme? We currently don’t have an asset codification
scheme.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 28 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
Enterprise Asset
Management
Maintenance
Asset and
Activity
Do you have any classification between assets? Yes we have a classification of assets. Assets
are classified into current and fixed assets
88. P05
Implementation of
Enterprise Asset
Management
Maintenance
Asset and
Activity
What are the asset-attributes or equipment information
you are maintaining?
The asset- attributes maintained are namely;
type, serial number, and year of manufacture
where applicable.
89. P05
Implementation of
Enterprise Asset
Management
Maintenance
Asset and
Activity
Whether you are maintaining criticality of Assets? Yes we are maintaining critical assets
90. P05
Implementation of
Enterprise Asset
Management
Maintenance
Asset and
Activity
Whether you are currently maintaining any Maintenance
Routing, Asset Routing, Asset Bill of Material, and
Maintenance Bill of Material?
Maintenance Routing, Asset Routing, Asset Bill
of Material, and Maintenance Bill of Material
are currently not being done.
91. P05
Implementation of
Enterprise Asset
Management
Maintenance
Asset and
Activity
What is the asset deactivation
process?(Decommissioning)
We manually dispose obsolete assets in line
with the Public Procurement and Asset Disposal
Act, after which we retire these obsolete assets
from the ERP system.
92. P05
Implementation of
Enterprise Asset
Management
Maintenance
Costing
How the cost-roll-up structure or parent-child
relationship is defined?
The cost-roll-up structure or parent-child
relationship is currently not defined.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 29 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
93. P05
Implementation of
Enterprise Asset
Management
Maintenance
Costing
Describe your current costing process? What kind of
purchase agreements do you have (rate contract /
blanket PO etc) for maintenance?
Our current costing process is done as per
market rates and as a result of tendering and
contracting process
The kind of purchase agreements we have for
maintenance are rate contracts
94. P05
Implementation of
Enterprise Asset
Management
Rotating spares
and MRO stock
in store
Do you have any classification between spares? We don’t have any classification between
spares
95. P05
Implementation of
Enterprise Asset
Management
Rotating spares
and MRO stock
in store
How do you do your stock management for maintenance
stores (Min-Max/Reorder/etc)?
We don’t have maintenance stores at National
Oil hence no stock management
96. P05
Implementation of
Enterprise Asset
Management
Rotating spares
and MRO stock
in store
Whether they are using direct-charge-item or non-stock
item in maintenance job?
We don’t have maintenance stores at National
Oil hence no stock management
97. P05
Implementation of
Enterprise Asset
Management
Rotating spares
and MRO stock
in store
How is communication carried out between stores and
maintenance departments?
We don’t have maintenance stores at National
Oil hence no stock management
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 30 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
98. P05
Implementation of
Enterprise Asset
Management
Rotating spares
and MRO stock
in store
How maintenance department return back excess
material to store?
We don’t have maintenance stores at National
Oil hence no stock management
99. P05
Implementation of
Enterprise Asset
Management
QA in
Maintenance
What are the quality control measures currently in place
and what role does the Maintenance department have to
play in this?
A job card is signed by the dealer as evidence
of work done. There is also inspection and
acceptance carried out by the maintenance
engineers as per the Public Procurement &
Asset Disposal Act 2015
100. P05
Implementation of
Enterprise Asset
Management
Maintenance Do you have any failure analysis system? We currently do not have any failure analysis
system in place.
101. P05
Implementation of
Enterprise Asset
Management
Maintenance What are your major problem areas in Maintenance? The major problem areas in Maintenance are:
Automatic scheduling of preventive
maintenance, billing of maintenance done,
Maintenance history for assets
102. P05
Implementation of
Enterprise Asset
Management
Maintenance Do you contractors employee for shutdown and other
activities for Maintenance
We do not contract employees for shutdown
and other activities for maintenance. Our
engineers get in touch with specific contractors
in charge of the regions, who then assign their
employees to carry out the maintenance.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 31 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
103. P05
Implementation of
Enterprise Asset
Management
Maintenance Summarize the Key Performance Indicators (KPIs) you
use and state how you measure/track and control each of
these (E.g. Mean Time Between Failure (MTBF) and Mean
Time To Repair (MTTR))?
This is to be agreed at contracting.
104. P05
Implementation of
Enterprise Asset
Management
Maintenance Any third party integration with present maintenance
software. Explain about your Reliability centered
Maintenance
There is currently no third party integration with
present maintenance software.
105. P07
Implementation of
Oracle Contracts
for Procurement
Contract terms
for
Procurement
Agreements
How do you create and maintain online Contract
Standard Terms
We do not create and maintain online Contract
Standard Terms, however this is desirable.
106. ‘
‘
P07
Implementation of
Oracle Contracts
for Procurement
Contract terms
for
Procurement
Agreements
Do you have Contract negotiation with Suppliers We have contract negotiation with suppliers,
however this done manually and not in the ERP
system.
107. '
]
P07
Implementation of
Oracle Contracts
for Procurement
Contract terms
for
Procurement
Agreements
Do you expect for Contract Signatures and Printing, and
integration with Oracle Sourcing, iSupplier Portal and
Oracle Purchasing.
Yes we expect Contract Signatures and Printing,
and integration with Oracle Sourcing, iSupplier
Portal and Oracle Purchasing.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 32 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
108. ‘ P07
Implementation of
Oracle Contracts
for Procurement
Contract terms
for
Procurement
Agreements
Do you at present enforcement, evaluation and closeout
for procurement contracts
Yes we at present enforce, evaluate and
closeout procurement contracts manually.
109. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
Are your requisitions or PO's associated with quotations?
How?
Yes, requisitions and PO's are associated with
quotations.
For every procurement there must be PR
whose contents and number are used to
generate quotations and subsequently POs.
Is RFQ/Auction process being followed for supplier
quote/Bid selection?
The RFQ/Auction process is followed for
supplier quote/Bid selection.
Do you use request for quotations/bids? Yes. We use requests for quotations.
How many RFQ's do you issue per month?
The number of RFQs varies from one month to
another depending on the needs initiated.
110. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
How are RFQs presently managed with respect to
creation, transmittal, receipt/analysis and approval?
Creation, approval and transmittal of RFQ’s of
done online. Receipt and analysis is done
manually.
111. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
How do you enter/maintain quotations and other
quotation information from your vendors?
Entry/Maintenance of quotations and other
quotation information is done through the ERP
System Serialized Filing.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 33 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
112. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
Do you require RFQ's before you create a purchase
order?
No, an RFQ is not necessarily required before
creation of a purchase order.
113. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
What paperwork is involved to submit a requisition?
An approved procurement proposal is required
in order submit a requisition.
114. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
How does your company monitor the Win/Loss rate in
the RFP process?
The Corporation at present monitors the
Win/Loss rate in the RFP process through a
manual process.
115. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
Do you maintain quotations/bids history? How long?
We maintain quotations/bid history for a period
of six years.
116. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
At present do you have any tender board to be
published the RFP/RFQ in the website
No. We do not have any tender board to be
published in the RFP/RFQ in the website.
117. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
What are the types and source of tenders like Limited
tender public source etc?
The types of tenders are open tender and
restricted tender.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 34 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
118. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
Do the supplier purchase the tender document in order
to participate
No. Suppliers do not purchase tender
documents in order to participate.
119. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
Do supplier have to pay bid money to participate in the
tender?
Suppliers do not have to purchase tender
documents in order to participate. Bidders may
view/obtain/download tender documents free of
charge from the National Oil Website. Please
refer to clause 1.2 of the tender document.
However, should a bidder be interested in
obtaining a hard copy of the tender document,
a fee of not more than Kshs 1000/- is charged.
Do you have performance bond for awarding supplier Yes there is a performance bond for the
awarding supplier. Please refer to the Appendix
to Instructions to Tenderers -Performance
Security
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 35 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
120. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
Does your company respond to Request for Proposals
(RFPs) to obtain work? If so - please describe how this
process works - please highlight any pertinent flags,
statuses, etc.
The Corporation responds to Request for
Proposals (RFPs) to obtain work.
For details on how the process works, please
refer to Section II of the tender document
‘INFORMATION TO CONSULTANTS’
121. P08
Implementation of
Oracle Sourcing
Obtain Bids &
Quotations
How do you optimize the Award processing? Please
explain on your bid evaluation for services and materials.
The award process is optimized through Quality
Cost Based Selection. Refer to the Appendix to
Instructions to Tenderers, Clause 2.7 of the
tender document.
For bid evaluation, please refer to Sections
2.6, 2.7, 2.8, 2.9, 2.10, 2.11, 2.12 of the
tender document and the Appendix to
Instructions to Tenderers, Clause 2.7 –
EVALUATION OF TENDERS.
122. V – Terms of
Reference
C - Scope Please provide list of modules planning to be implement
with in Oracle Projects.
Please refer to SECTION V-(TERMS OF
REFERENCE) of the tender document.
123. V – Terms of
Reference
C - Scope How many Operating Units are planned within Oracle
Projects implementation?
Refer to # 2 of this table.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 36 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
124. V – Terms of
Reference
C - Scope In the process of evaluation any gaps identified in the
oracle projects. Please specify the customization %
identified as during evaluation process.
The details of the gaps identified in the Oracle
Project will be shared during contract signing
125. V – Terms of
Reference
C - Scope Are they looking for any integration with third party
system with Oracle Projects? If any such system exists,
kindly provide some information on the third party
systems like: Primavera.
Please refer to SECTION V_ TERMS OF
REFERENCE. Part A. Background (ii).
No system exists currently.
126. V – Terms of
Reference
C - Scope During data migration process, historical data is
considered for migration or only open project balances
are considered for migration.
Historical data will be considered for migration.
127. V – Terms of
Reference
C - Scope Are they planning to maintain separate projects specific
inventory.
The plan is not to maintain separate projects
specific inventory.
128. V – Terms of
Reference
C - Scope As a process, are they planning to integrate work order
cost to oracle projects?
The consultant and the client will agree on the
best solution
129. V – Terms of
Reference
C - Scope Are they using any tools for scheduling the work order
example: Maximo is used for scheduling?
No. There are no tools for scheduling the work
order.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 37 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
130. V – Terms of
Reference
Project
Management -
General
What are all the current E-Business suite modules running in
NOC?
Refer to #1
131. V – Terms of
Reference
Project
Management -
General
What is the current E-Business Suite application version Refer to #1
132. V – Terms of
Reference
Project
Management -
General
Request you to provide a systems flow diagram for connectivity
/ integration between your current business applications?
This will be shared at contractual stage
133. V – Terms of
Reference
Project
Management -
General
We assume that, project can be delivered / executed as onsite
and offshore model. Please confirm.
Please refer to #10.
134. V – Terms of
Reference
Project
Management -
General
Kindly provide the no. of concurrent users accessing the
current applications module wise
Please refer to #2.
135. V – Terms of
Reference
Project
Management -
General
How many environments (TEST, UAT, DEV & PROD) are in
place currently?
There are two (2) environments in place
currently namely; Test & Production
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 38 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
136. V – Terms of
Reference
Project
Management -
General
Whether any BI (Business Intelligence) reports needed? Yes. Business Intelligence reports will be
needed.
137. V – Terms of
Reference
Project
Management -
General
We assume that, NOC will share the functional / technical
documents for the existing implemented applications?
Yes National Oil Corporation will share the
functional / technical documents for the existing
implemented applications during contract
signing.
138. V – Terms of
Reference
Project
Management -
General
Is any internal team is available with NOC to provide the first
level support?
Yes. There is an internal team available at
NOC to provide the first level support
139. V – Terms of
Reference
Project
Management -
General
We assume that the DBA related activities will be performed
by the bidder during this implementation. Kindly confirm.
We confirm that the DBA related activities will
be performed by the bidder during this
implementation
140. V – Terms of
Reference
Project
Management -
General
Please provide the organization structure The organization structure will be shared during
contract signing.
141. V – Terms of
Reference
Project
Management -
General
What is the number of sites these companies located? What
are these sites?
Please refer to #6 above.
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Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 39 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
142. V – Terms of
Reference
Project
Management -
General
Does all the location have the same chart of accounts,
calendar and functional currency?
Yes. All the locations have the same chart of
accounts, calendar and functional currency.
143. V – Terms of
Reference
Project
Management -
General
Is the current implementation a single language (English)
implementation or bilingual implementation?
The current implementation is a single
language- English
144. V – Terms of
Reference
Project
Management -
General
Provide a brief overview about the architecture in Oracle
applications in your existing application version
No. of Business Groups-
No. of Set of Books –
No. of Legal Entity –
No. of Operating Unit-
No. of Inventory Org -
Please refer to #4.
145. V – Terms of
Reference
Project
Management -
General
How long is the application being in use? The ERP has been in use for approximately 8
years.
146. V – Terms of
Reference
Project
Management -
General
Do you have any specific start date in mind for kick starting
the project? If so kindly provide your plan details
National Oil hereby clarifies that the
commencement date of the assignment will be
specified after Award of the Contract.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 40 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
147. V – Terms of
Reference
Project
Management -
General
Does the documentation need to be in any other apart from
English for any of the country?
The documentation will be English Only.
148. V – Terms of
Reference
Project
Management -
General
Can we assume that all CRP sessions would happen in a single
location?
No, we cannot assume that all the CRP sessions
will happen in a single location.
149. V – Terms of
Reference
Project
Management -
General
We assume that the existing global instance will be used for
this roll-out. This would require uninterrupted connectivity and
VPN access to Dev/Test/Prod instances. We assume that GTS
will provide access to these environments for the GTS team?
Please confirm.
The Entire project will be an ONSITE ONLY
project. Hence there will be no need for VPN
access.
150. V – Terms of
Reference
Project
Management -
General
Is there any requirement for development of Reports in other
Languages?
There is no requirement for development of
Reports in other Languages. The language used
shall be English Only.
151. V – Terms of
Reference
Project
Management –
General
Any third party tools used? Pl mention technical details, source
code and documentation availability?
No. There are no third party tools used.
152. V – Terms of
Reference
Project
Management –
General
Pl mention the number of custom interfaces built with details? There is no existing solution currently hence no
custom interface.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 41 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
153. V – Terms of
Reference
Project
Management –
General
Do we have the documentations for the existing implemented
solution
There is no existing solution currently, hence no
documentation.
154. V – Terms of
Reference
Project
Management –
General
Training: How many users need to be trained? Can we
propose train the trainer approach?
All the users (OVER 200) need to be trained
through one-on-one training approach.
Train the trainer approach is not acceptable.
155. V – Terms of
Reference
Project
Management -
General
Required Licenses will be procured and provided by NOC as
part of this project? Please clarify?
Yes. NOC will procure the licenses.
156. V – Terms of
Reference
C - Scope Please specify present release of ERP system. Is there any
other language configured apart from English
Refer to #1
157. V – Terms of
Reference
C - Scope Please provide list of modules implemented in ERP as of
now.
Refer to #1
158. V – Terms of
Reference
C - Scope How many total & concurrent Users are there? Number
of Forms and Self Service Users?
If possible, please provide these details by function.
Refer to #2
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 42 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
159. V – Terms of
Reference
C - Scope Enterprise structure-
Please specify the present configuration in EBS like
Business Group, Ledgers, Operating Units, Inventory
organizations, etc. Are all these entities only in Kenya or
there is any multi country setup?
Refer to #3
160. V – Terms of
Reference
C - Scope How many Custom Schemas & Custom Tops are in
place.
Refer to #4
161. V – Terms of
Reference
C - Scope Are there any custom objects defined in Apps Schema. Refer to #5
162. V – Terms of
Reference
C - Scope What is total no. of custom objects? Please provide
details of the same including integrations, if any.
Refer to #6
163. V – Terms of
Reference
C - Scope Please provide details of identified gaps, customizations,
integrations, changes in setup, etc to be done by each
identified project from P01 to P12 so that we can scope
for the same.
Refer to #7
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 43 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
Is there any specific sequence identified to implement all
the 12 projects or they can go in parallel? Please
elaborate.
164. V – Terms of
Reference
C - Scope Please provide the integration method (DB Link, Web
Service, Flat File, etc.) as well as used options (Open
Interface, Standard EBS API, Custom API, etc.) for the
existing interfaces/interactions between Oracle EBS and
other applications
Refer to #8
165. V – Terms of
Reference
D –
Implementation
Arrangements
Support Service for Current existing ERP system –
How is support carried out presently?
What is the team size supporting present system
Is this support handled completely onsite?
Refer to #9
166. V – Terms of
Reference
D –
Implementation
Arrangements
Is this project supposed to be executed onsite only or
onsite-offshore mode is acceptable?
Refer to #10
167. C. Scope of Work P10
Alignment and
Lists out the modules implemented for HCM Track.
Core HR & SSHR
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 44 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
Optimization
of Human
Resources and
Payroll
Systems - HR -
Generic
How many registered companies and Sub companies are
there in NOC Kenya?
How many Division, Departments, section, sub section
are there?
Is your HR operation centralized or decentralized?
What is the head count of employees working in NOC
Kenya
Is it a single Business Group implementation or Multiple
Business Group
There is only one registered company, NOC
Kenya.
There are three (3 )Division, eleven (11)
departments & about twenty four (24)sections
The HR operation is centralized.
There are two hundred and thirty (230)
employees working at NOC Kenya.
National Oil Corporation of Kenya (NOC) is a
Single Business Group
168. C. Scope of Work P10
Alignment and
Optimization
of Human
Resources and
How many payrolls do you have? What is the head
count per payroll if you have multiple payrolls?
What are the payment methods used for payroll
disbursement (eg, bank transfer, cheque, cash)
There is one payroll. The head count for this
single payroll is two hundred and thirty (230).
The payment method is Electronic Funds
Transfer (EFT)
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 45 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
Payroll
Systems -
Payroll -
Generic
What are the currencies in which employees are getting
paid?
How many earning and deduction elements are there?
Employees are paid in Kenya Shillings
There are Statutory and Voluntary deductions
as per the Kenya Employment Act.
169. P10
Alignment and
Optimization
of Human
Resources and
Payroll
Systems
Training How many power users are expected to be trained for
the alignment and optimization of Human Resources and
payroll systems project?
Module No Of Users
Core HR
Payroll
SSHR
iRecruitment
OLM
PMS
Succession
Planning
The power users expected to be trained for
Alignment and Optimization of Human
Resources and Payroll systems project
Module No Of Users
Core HR 7
Payroll 7
SSHR 230
iRecruitment 7
OLM 230
PMS 230
Succession
Planning
230
170. V – Terms of
Reference
C – Scope Enhancement of existing modules and implementation on
new modules location is only in Nairobi, Kenya?
Enhancement of existing modules and
implementation on new modules shall be
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 46 of 47
# RFP Section
Reference
Requirement
Description
Bidder’s Query/Clarification Request (quoted as
asked)
National Oil Response and/or
amendment to the tender
carried out in Nakuru, Kisumu, Mombasa,
Eldoret and Nairobi.
171. V – Terms of
Reference
C – Scope Earlier OPM and GTS Energy Apps modules were
implemented. Are they being used currently?
If not, which modules are implemented to replace OPM
and Energy Apps?
The Earlier OPM and GTS Energy Apps
modules implemented are no longer in use.
OPM was re-implemented, refer to #1
172. V – Terms of
Reference
C - Scope Did the Organization structure changed when compared
to earlier implementation? Earlier it was one Ledger, one
legal Entity, and one Operating Unit with multiple
inventory organizations.
The Organization structure shall be shared
during contract sign off and implementation.
173. V – Terms of
Reference
C - Scope Additional business processes that were added post the
earlier implementation.
The following business processes were added,
Business Intelligence, Land and Cost
Management, Fixed Assets
174. V – Terms of
Reference
C - Scope With how many third party systems are integrated with
Existing EBS environment? Please list the interfaces with
details like Out bound only, inbound only, or both.
EBS is currently integrated with Petrolplus card
system.
The details of the integrations will be shared at
contract sign off and implementation stage.
175. V – Terms of
Reference
C - Scope Module wise List / count of reports that needs
enhancement and the one that should be developed
afresh for existing modules.
The modules list/count of reports that need
enhancement and the ones that need fresh
development will be agreed during
implementation.
National Oil Corporation of Kenya 1st ADDENDUM to the Request for Proposal (RFP) for Provision of ERP Project
Implementation - April 07th 2017
Ref No. NOCK/PRC/03(1219)2016-
2017
Page 47 of 47
Except as clarified herein, all the other terms and conditions of the tender remain as is and are unchanged.
In order to give the tenderers ample to time to effectively respond to the tender as per this 1st Addendum, the Cover Page, Clause 1.6, Clause 2.5.5(b),
and Clause 2.5.4 of the Appendix to Instructions to the tenderers, that give the tender closing date and time as 11th April 2017 at 1000hrs have been
amended and changed and the new tender closing date and time has been extended to 19th April 2017 at 1000hrs (East Africa Time).
Bidders who have already submitted their tender documents (proposals) and wish to amend them after this 1st addendum prior to the tender closing date
and time (19th April 2017 at 1000hrs), can do so by submitting additional documents clearly labeled “amendment/addition to the Request for
Proposal for Provision of ERP Project implementation. - REF No. NOCK/PRC/03(1219)2016-2017
For: Ag. CHIEF EXECUTIVE OFFICER