Nathan Robertson Resume

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Transcript of Nathan Robertson Resume

Page 1: Nathan Robertson Resume

Curriculum Vitae

Nathan Robertson15/12/1966

Kettering Northamptonshire07702 118910

SummaryA Sales Professional with 25 years experience selling products, services and solutions withleadership experience, managing small, high calibre teams. Skills are rooted in medium to longsales cycles that demand a rigorous consultative approach. These begin with desk research toenable effective engagement with senior decision makers and influencers, involve a proof ofconcept demonstrating the ROI, leading to a close and roll out of solution. I also have someexperience in delivering marketing and more recently e-marketing programs to support salesobjectives, working with internal marketing teams and external agencies.

After a 6 year period working on with a number of companies on a consultative basis (which hasenabled some focus on personal projects), I am considering options that would leverage a longexperience developing the skills of other sales professionals. I am particularly interested in atraining role within a dedicated sales training organisation using researched based methods, orperhaps a sales manager or sales training role within a larger corporate organisation that recognisesthe value of investing in skills development and has a strong value proposition.

History (some roles have been consecutively held)

Maxentra Feb 2009 – presentThis is the business through which I have transacted various projects from, the current consultingwork with Trident Group UK (training & developing the sales & service team, managing the salestarget and reporting to the Managing Director) to other consulting pieces such as for; Sainsbury's(commissioned by Jackie Connor – Customer Service Director – 2009), research & strategy piecesfor Q-Matic (to support public sector sales approaches), the PR & Launch of a business publicationwritten by Terry Green (“You're Next”), Brookfield Digital (Sales & Marketing campaigns forbetween 2012 – 2014 at which point I took on the role of Sales & Marketing Director with a 10%stake). In addition to all of this I ran a hobby business www.fiat500classic.co.uk from 2010 to2014 when I turned off the online store to enable focus on Trident Group and Brookfield Digital.

Brookfield Digital August 2014 – Feb 2015 Sales DirectorHaving supported Brookfield's Digital Marketing business for two years previously, with varioussales and marketing campaigns, the Chairman Terry Green, (who I had worked with since joiningQ-Matic), engaged me on a new project. The plan was to separate one of Brookfield's newlydeveloped offerings, a Gift Voucher System for Hotels, Spa's & Restaurants into a new business.After some setting up, a new company was formed with an aggressive growth plan which wouldenable an exit after two years. After initially 'hand building' a segmented database, the offering wastested by signing up a small number of clients to asses the conversion rate from marketingcampaigns and proactive approaches. We could then agree the level of investment required to builda team that would support the required level of sales to meet the plan. After 6 months working 3 – 4days per week I stepped down from the position, not being able to reach agreement with the mainshare holder, over investment which was needed to meet the plan.

(QM Group) Q-matic Corp June 2007 – Feb 2009 - Global Business Development consultant. Having joined QM Group LTD in the same week that Altor Group (VC investor) acquired thecompany (shortly after the acquisition of larger global competitor Q-Matic), along with a colleague,

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I formed a new team (Global Business Development). The highlights of this role include:• Work with Boston Consulting Group to design a 100 day plan for integrating the two

companies. • Working closely with Cisco to become a qualified ISPN Partner (Industry Solutions Partner

Network).• Engage Key Targets in Retail Finance around the world to; identify the need for our

solutions, agree and oversee proof of concept trials in a limited number of branches.• Work with local teams around the world to exploit the opportunities created with targets in

their country.• Spread best practice around the world, by working alongside Account Directors, designing

and delivering training that supported our best practice approaches. Working with teams tomove from a culture of 'product selling' to a culture of “Consultative Solution Selling”, anapproach that I had adopted during my time at Imation Corp. and core to everything we didwithin the Global BD team.

• Work with local teams to develop relationships with CISCO channel partners around theworld.

• Sitting in on regular development meetings to ensure that roadmaps were priorities in linewith larger opportunities for revenue.

In this role I reported to the Deputy Chairman and founder of QM Group, Terry Green. Notable wins include:Software & Hardware solutions sold to: HSBC Mexico, HSBC US, HSBC Middle East (Dubai /Abu Dhabi), HSBC APAC (Honk Kong) Achieved all KPI's in Funnel (Pre-pipeline). Pilots agreedwith U.S. Bank Corp., TD Bank Corp., Comerica & Royal Bank of Canada. M&S Consultingproject in the UK working with the senior management team, who at the time reported to Sir StuartRose Chairman of M&S

Q-Matic's value proposition can be described as;Improving customer satisfaction by managing customer interactions, reducing wait times andimproving staff efficiency. M.I. that enables the targeting of enterprise wide improvements.Extending investment in VOIP infrastructure as a Cisco Unified Communications Solution.

Q-Matic's offer was particularly relevant in a period where retail banks were focused on customerexperience across all three channels (in-branch, telephone & Internet), which meant significantinvestment in the 'branch of the future designs'. During the financial crisis 2008 / 2009 many retailbanks changed their priorities. Responding to this Altor quickly reduced head count resulting in thedisappearance of the Global Business Development role and along with it, myself and colleague.Terry Green also resigned his role and became a part-time consultant. I was subsequently invited toparticipate in other ventures that he was involved in.

Imation Corp. 02/2000 – 06/2007 (Previously the Data-Storage division of 3M Imn NSE)Channel Account Manager End User Specialist Sales Manager B2B channels Channel Account Manager – Feb 2000 – May 2000 Responsible for achieving sales target on datastorage media within the stationary channel.End User Specialist – May 2000 – May 2004 Focused on achieving the sales target for new sales ofData Storage Media for high end computing (Main Frame / Mid range environments) within DataCentres. Sales were channeled through four Strategic Partners.Sales Manager & Member of Leadership team. Responsible for exceeding forecast. Retained someend user selling responsibility during the 3 years of management. • Closed software (StorSentry) &

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Services deals with clients including, Clifford Chance (£128K Software), BBC (Red Bee Media£125K Software), Discovery Channel (Ascent Media £239K software), Lehman Brothers (111K)Kingfisher Group (B&Q £47K Software), Vodafone (£250K Software & services). Other contractsfor the supply of data-storage media and services include Credit Suisse to Morgan Stanley, JPMorgan Chase, Barclays and Barclays Capital, Goldman Sachs, UBS, HSBC, Abbey Group.Contract values ranged from £100k - £1.4M • Exceeded sales forecasts 5 out of 6 years fullfinancial years and exceeded a personal commitment of 2.5m Euros (YTD in last part year) insoftware / services*, whilst also maintaining overall responsibility for UK B2B sales £33m forDataStorage. Received performance awards from Imation Corp 5 out of 7 years served Sold first 6software and first 4 professional services deals for Imation (Globally) *Software & services were anew area of activity for Imation, pioneered by technical colleagues in Germany & myself. Resultingsuccess led to similar activities across Imation Europe.

A member of the UK leadership team and European NBV (New Business Ventures) team, taskedwith identifying and evaluating adjacent opportunities for growth through acquisitions, JV's andNew Business Units. Early career80's Sales roles - office & contract furniture.90's Sales roles – office & contract furniture / 5 years running Furniture Design Associates, anoffice chair manufacturer – Sold to The Staking Chair Company in January 2000.

EDUCATION AND TRAINING Relevant training

HuthwaiteMarch 2007 Account strategy for the major sales campaign.HuthwaiteNegotiation Skills August 2002HuthwaiteSPIN (Consultative Selling) Oct 2001Imation Corp. (U.S.)Leadership Development – June 2004Achieve GlobalApril 2005 Managing to WinAchieve GlobalJuly 2005 PSS (professional selling skills) – attended with my sales teamReed TrainingAugust 2004 Essentials of ManagementReed TrainingFeburary 2004 Time ManagementMercuri InternationalA program of courses throughout my time with Remploy Lundia including: Market Platforms, questioning skills, and controlling the Call 1992 -1993.

Education Kettering Boys School Examination results: 4 x O’Levels 7 x CSE’s Discontinued A’ Level English & Economics courses to emigrate.

Supporting documentation and references are available on request. Endorsements from former colleagues and clients can be see by viewing my linkedin profile.