NACCU 2018

Establishing a card office at the bottom of the world

23/04/2018

The University of Auckland

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A big little university

The University of Auckland

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A big little university

• Times top 50 institution

• Classical University

• Government funded

Existing ID card system

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Getting investment and trading up

Long period with no investment in the credential

No central owner of the card or a card office

Significant up front investment required

Finding a Place to begin

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What does this thing look like?

Existing IT eco system

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Complexity of integration

• Complex existing eco system

• Resistance from ITS

Cultural change

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Obstacles to a One Card Solution

• Resistance from key functions:• Finance• ITS • Access control

• Introducing new into a bureaucratic environment

Cultural change

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One Card, one step at a time

• Making allies• One on one• Including in programme• Working around systemic difficulties

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Launching the office

Establishment and future roadmap

• November 2017 launch• New users and replacement

• Postal and increasing face to face issuance

Establishment and future roadmap

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Where to from here?

• What we have rolled out:

• Campus Card System

• Access integration

• Financial transactions ready

for deployment

Establishment and future roadmap

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Cows on the road

• Inner city University• Established retailers • Small population living on Campus• Regulation

Establishment and future roadmap

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Where to from here?

• 2018 and beyond roadmap

• New services

• New technologies

• Continued focus and

investment

Discussion

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• Where has your organisation faced resistance to changes driven by the campus card office?

• What challenges could you see coming up for our office?

Kia ora – Thank you

Julian Toy-CroninCampus Card Office ManagerThe University of Aucklande - j.toy-cronin@auckland.ac.nzp - +649 923 2867