N AVIGATING YOUR CAREER IN THE ERA OF HEALTHCARE REFORM © Copyright Reserved.

NAVIGATING YOUR

CAREER IN THE ERA OF HEALTHCARE REFORM

© Copyright Reserved.

Pathway To The CEO Suite Has Changed

1984- 7,000+ Hospitals, Few Systems

2

Chief Executive Officer

Chief OperatingOfficer

CFO CNOVP Professional

ServicesVP Support

Services


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Sample Org. Chart 2014

BOARD OF DIRECTORS

PRESIDENT

Board Legal Counsel

Board Administrator

Chief Compliance

Officer

Chief Human Resources

Officer

Chief Information

Officer

Vice PresidentStrategic Services

Chief Foundation

Officer

Chief Legal OfficerLegal

Services

Chief Financial Officer

Vice President of Legal

Services &Corporate

Responsibility

Vice President Revenue Cycle/

PHO

CHIEF OPERATING

OFFICER

Chief Medical Officer

Physician Services and

Network Development

Vice PresidentOncology, Palliative

Care, Breast Health Svs

Vice President

Facilities & Support Services

InterimChief Admin

Chief Nursing Officer &

Chief Admin. Officer


Vice President

OrganizationTransforma-

tion



Chief Medical Officer

Clin & Quality Services.Chief Pt.

Safety Officer

Vice PresidentHealth & Wellness

Medical Director Wellness Center


Logjam At The Top

49ers and Boomers

M+A (5600 Hospitals- 60% systems)

Physician Executives

Non- Traditional?


Navigating Your Career

Career Planning in the Era of Confusion

Long race to the mountaintop- So, you want to be a CEO?

Winning the big one- surviving the CEO search process


Career Planning in the Era Of Confusion

What do you really want to be…..?

30+ yrs

3yrs? 5yrs?

Honest self analysis

It’s not just about you!

Prepared to be opportunistic


Getting to the Top-Your Career Network

Mentors

Professional Associations

Career Coach

Social Media- LinkedIn, FaceBook, Twitter

EXECUTIVE SEARCH FIRMS

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Executive Search Firms

Retainer

Contingency


Executive Search Firms

Association of Executive Search Consultants

Modern Healthcare- 33 Healthcare Search Firms

Most CEO searches done by <20 consultants


Working With Search Firms-Do’s And Don’ts

Do’s

Be Visible

Be Helpful

Be Open minded

Be Honest- Full Disclosure


Working With Search Firms-Don’ts

Only call when you need something

Encourage Pitbull Gatekeeper

Be a Tire- kicker

Leave Them at the Alter

Be a pest

RULES FOR RESUMES

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Rules For Resumes

1. Who/What/Where/When

2. REVERSE CHRONOLOGICAL ORDER!

3. Show me how to find you

4. List accurate dates

5. No omissions

6. Not set in stone- tailor to opportunity



CEO RESUMES

Focus on Mission/Vision/Values and Outcomes

What role did you play in transforming the organization and achieving desired outcomes?

De- Hospitalize

Resume vs. CV

Not set in stone- tailor to job

When you hit send…..


Interviews- 3 Types

With Search Firm

1-on-1 With Hiring Entity

Search Committee


Interview With Search Firm

Guaranteed answers on Linked-In!!!

Help me help you

“If you tell the truth you don’t have to remember anything” -- Mark Twain


Guaranteed Answers!!

31 "Killer" Interview Questions

10 Toughest Interview QuestionsAnswered- Forbes

Smart Answers to Awkward Interview Questions

301 Smart Answers to Tough Interview Questions

30 Smart Answers to Tough Interview Questions

CV Screen’s Top 10 Interview Questions

Handling Tricky Interview Questions


Interview With Company

Many senior level positions filled w/o search committee

Interviews with potential peers + subordinates

How to get your message across when no one is asking questions


How To Be An Internal Candidate

How you act during the search process can impact your chances

Knock the chip off your shoulder

Avoid the “Interim” tag, if possible

Search firms aren’t trying to beat you out!

Use as a learning experience


Search Committee Interview

Before- Getting Up To Bat

Your Interview- Everything Counts!

After You Leave- Deliberation


Before- Getting Up To Bat

Search firm considers pool of several hundred candidates

Firm interviews 12+ and presents 8-10 to SC

SC selects 4-6 to interview on-site

90 minute sessions, over 2 days

SC preparation

Your interview slot

Listen to your Search Consultant!


Your Interview- Everything Counts!

75 mins- 8-10 SC members- Do the math!

The Entrance- Handshake or not?

Dress and grooming

Know your committee- don’t overdo it

Tell us about yourself- 5 minute bio

Don’t forget the human side

Answer the question succinctly - take notes

War stories

Read your audience- watch your consultant

“What questions do you have for us?”

TOP UNFORCED ERRORS

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Top Unforced Errors #1

Top Reason for eliminating candidate

Seen as sign of arrogance

Focus on reducing in all encounters

3 Little WordsI, me my



He/She didn’t answer my question!



Your questions to Committee

Worst- “ No, I think you answered all my questions”

Superficial Questions- not done homework

Too Many Questions- remember- read audience



Poor/Annoying Speech Patterns

Ah, Uh, Umm

Like, stuff, kinda/sorta

You Know…

I mean…

To tell you the truth…

Honestly…

Stall words- we all have them

Questioner knows his name

Acronyms/jargon- inside baseball



Lack of Engagement

He/She didn’t seem to know about us

Knowledge of our issues

Ability to articulate The Big Picture

CHEMISTRY


After You Leave- Deliberation

How do they narrow the field?

Less scientific than you might think

Potential for Misperception

Straw vote- discussion


Congratulations! – 2nd Round

You’ve made it to base camp!


2nd Round

If you accept- this is real!

Confidentiality can’t be guaranteed

Much more intensive/extensive- see how you conduct yourself in different venues

2-4 Days- Spouse/S.O. involved

References

Background Checks- have you Googled yourself?


The Offer

Know your Comp Package

Make desires/requirements known early

How to negotiate

Remember- the consultant represents client

Golden Handcuffs

No 11th Hour Surprises


SUMMARY

“ You have to learn the rules of the game- then you have to play better than anyone else.”

– Albert Einstein

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Cell: 214.697.3479Email: [email protected] Address: 3824 Cedar Springs Rd. #801-4909 Dallas, TX 75219


mailto:[email protected]

N AVIGATING YOUR CAREER IN THE ERA OF HEALTHCARE REFORM © Copyright Reserved.

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